While traveling with our 3 year old puppy, my husband and I experienced health emergencies that…read moreended with hospital stays. Without reservation, Peggy and the other wonderful caregivers welcomed Emmie and cared for her as if she was their own. They called us daily and sent photos of Em. We had worried because she had never been boarded or played with other dogs. However, she came home with fur friends and a team that truly cared for her. Such a relief to know whenever we are in Jacksonville, or the Mayo Clinic, that Dogtopia 11300 Beach Blvd is there to care for Em. Our heart filled thanks to Peggy and her team of dog lovers.

Very friendly staff, and very responsive to potential new customers, but totally dishonest billing…read morepractices and required multiple attempts to reach out by me to finally get a response. I am in Jax for extended stay, but still a temporary visit, and I wanted my dog to have some sense of normalcy by continuing to go to daycare like she does at home. The owner talked me through the forms to sign, which is on me for not reading it myself, because she did not at all mention that I was signed up for auto-billing so I was shocked to see a $428 charge for daycare when my dog didn't go to daycare once on the initial 1 month package I signed up for. The fact that I had to reach out multiple times before getting any acknowledgement is a super disappointing experience given how friendly and "transparent" the owner is to prospective customers. I will note the reason I didn't end up taking my dog there even though I had purchased a package is because it is standard at all Dogtopia's that dogs are crated for a 2 hour window everyday, and the place I take her at our permanent home is a crate-free environment so two hours in a crate every day would not be a good experience for her.

We had the absolute best experience with this mobile grooming service! They were exceptionally…read morepunctual and extremely professional from start to finish. They did a wonderful job on all three of my pups and were so diligent in making sure their new puppy cuts were super cute and perfectly even. They look amazing, smell fantastic, and clearly feel great too! The convenience of having them come to our home made the entire experience stress-free and seamless. I would highly recommend their services and will definitely be using them again.

Second time using Mr. Anthony for my 20lb mutt. She smells great and looks great. So easy and…read moreconvenient that they come to you!

The service was very prompt answering me back. Erica was superb. She listened to me and my little…read moreYorkie looks great! At the end of the grooming she gave me a bag of goodies. Electra enjoyed her cookies Erica gave her too! I highly recommend her service.

Erica is the best groomer ever! She is knowledgeable, trustworthy, and professional. She has…read moregroomed my long haired cats for awhile now and I am extremely pleased.

Norma G. - Dropped - In care. Stephanie is the best groomer ever! She gives my phooch lots of love…read moreand personal care!

My boy, Niki, is difficult. He won't let anyone touch his hair, nails, ears, nothing. In…read moredesperation I took him to Stephanie. He came back groomed as I asked her and my boy wasn't shaking, growling or angry. I have never looked back! And a few months ago, I had an emergency and had to find a sitter for him and his 2 sister's. I left them with Stephanie. I got pictures every day and when I picked them up, all were healthy and well taken care of. I never leave my babies, but if I have to, it will only be with Stephanie. She ROCKS!

Tim was super friendly and helpful! Great customer service! The shop was super clean and they also…read moreoffer a variety of treats and other products.

I have been to a lot of groomers and this place has been by far the best. Tristen the groomer…read morecommunicates and loves her job. The service is excellent. Thank you!

We have used Bark Bus twice and will continue to utilize them for our dogs grooming. They do an…read moreamazing job and are very professional. Our dog has way less anxiety with the bus coming directly to our home. She has way less cuts than her previous groomer. We are overall thrilled with the level of service, professionalism, and quality.

We just had the best experience with Bark Bus Jax! We first heard about Bark Bus at Brewhound (the…read morebest dog park ever) and I reached out for a quote on services for my giant labradoodle. Sarah was so quick to respond and I was able to book The Works which was a full service groom. It was time for a summer cut. Sarah made it so easy to book and we were even able to say hi to her at Brewhound before our appointment and get everyone acquainted. She did such a great job! Chewy went from raggamuffin to handsome gentleman. He also really loved her! We will definitely be booking with her again. We love supporting female owned businesses too!

I will never bring my pup there again. These people are very dishonest, untrustworthy and…read moreunprofessional. I scheduled for a Full Groom which includes a bath and cut. I know I did because I quadrupled check to make sure that I was signed up for a bath and cut. I got a call to come in earlier the day before because they would not have time since I scheduled at the end of the day...which was the only appointment available. I was fine with moving up my appointment to get the Full Groom. I bring my dog in for the appointment. I got there a little early and they were not ready. No biggie, I waited till he was and it was even a few mins after my scheduled time. Then I was informed it was just for a bath. I was like no it's for a Full Groom which I even told him that I made sure to check the Full Groom when I was booking online. Besides the FACT - It's the VERY FIRST OPTION!!!! He still told me no that it was a bath only. Maybe when they changed my appointment time they changed it to a bath only - but I put my GRANDSON's little head on this that I chose the FULL GROOM. I complained to their corporate office. I can't remember the girls name but she was very rude and offensive. And basically was completely fine with me taking my business elsewhere. So it's amazing to me that anyone would treat a customer this way. It's also Amazing that a business is fine with losing business. I was not asking for any free services or expecting anything free from them. Never even asked for that. Just simply wanted them to accept some reasonable responsibility they got this wrong. Since these businesses rely so heavily on reviews then I doing my duty!

Good in a pinch but they left matts in my dogs ear fur . Would love if they asked me to cut it…read morebecause I'm now feeling like I need another groom for him.

Bought Christmas treats for our dogs as there is a buy 3 get 2 Knuckle Bone which we will donate…read moreand the Purina Pet Puppy food to the Florida Pooch Rescue in Orlando as they have a donation drive last weekend. Beyonce, Heather and the rest of the Petsmart crew here are very helpful and are really great with their customers.

Got us 15 Goldfish and was helped by Evian and Colin and got a new dog bed for our Boy from Top Paw…read moreas this one has the cooling pad-perfect for these dogs days of summer! Come support our local Petsmart ad they are the last retail store on this plaza. We have been going here for almost 6 years and it has always been a good experience as they have a wide variety of products, plus the staff is very friendly, very chill and there is plenty of parking.