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RR Sliding Door Pros

5.0 (1 review)
Closed 9:00 am - 4:00 pm

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Services - RR Sliding Door Pros

Door installation

Door repair

Window repair

1 More Service

Handyman installation

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3 years ago

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Morgan Exteriors of Jacksonville - Old Windows (Garage Storage and Office)

Morgan Exteriors of Jacksonville

(12 reviews)

Southside

We had Hardie board and batten installed on three sides of the house, painted siding and trim, and…read moregutters installed. Our home is 1,300 sq ft and like I said, the work was for 3 sides only, not the front of the house. We were also told that craftsmen carpenters where doing the work. First they started to remove the trim from the front of the house. This was NOT to be touched. I wanted to keep that more rustic since it was weathered cedar. When I questioned this, we'll call him worker #1, he said only the trim, but they were going to do only the trim around the garage area which would not look uniform unless the two windows where done also. They did the two windows, but the worker told them I asked for the trim on the front of house, which I did NOT! When they removed the trim from the front, they also broke a piece of the cedar siding, and didn't bother telling anyone. I discovered this when I was inspecting the work. So that needed to be replaced and luckily we had some weathered boards from pieces that we were replacing from the front ourselves. If not, there would have been one piece that stood out like a sore thumb. They were going to wrap the house and proceed with adding the siding. I asked "what about the rotten parts that need to be replaced?" Worker #1 said is was fine. It was not, you could see where the bottom of some was rotten and could literally pull it off. I called the supervisor #1 and he came out and yes, there was 2 ft sections that needed to be replaced. So when they removed the siding they broke a water pipe, flooded my bathroom and they replaced the padding under the carpet. Took two days for the area to dry out, luckily we have a large industrial fan. Again craftsmen carpenters are doing this work. When they started to install the siding, I told worker #1 that the cable guy was coming out the next day to determine what cables are needed. They just proceeded and now there is this ugly trimmed out piece for nothing on the side of the house that faces the road. Did I mention all the workers that did this job are from Brazil and I don't think communication was clear. When the sales person came out originally (Heather V), I specifically asked her about the screened in back porch and how they would proceed with that. She told us that they would just removed the frame attached to the house and be able to slide the siding underneath it. Made sense to me, they only need about 1/8 inch. The "craftsmen carpenters" ended up covering up where the frame and screen spline go about 1/2 inch. So if and when we need to replace the screen we have to contact them to remove and reattach the trim. When I told supervisor #2 (Will) about this, he said "the sales person doesn't know how siding is done". Well then your salesperson should be telling the customer procedures she is not familiar with. Did I mention that these "craftsmen construction" workers caulked the bottom of one of the window screens?!?! So they take a utility knife to open it back up on one of the many return visits to "fix" what they either messed up, or didn't complete on the original visit. And to top this off, the trim is not the same size as the existing trim, which means our hurricane shutters don't fit our 10 window. FYI we live is SE Georgia, we have tropical storms and hurricanes every year. We had to take the Lexon panels and re-cut 3 sides each and drill out over 200 rivets and replace 200 rivets by hand. This took us approx 20 hrs to get this done and we had hurricane Milton coming our way. By the grace of God we had no damage. This entire job resulted in destroying my plants in the back yard either by trampling them or coating them in paint, several times having to come out and repaint, add more caulking, re-screen windows because they had paint on them, or the screening was done poorly because of the shoddy workmanship. I really didn't like the idea of them dumping the watered down paint in the back yard which is right next to the creek either. I was told that was standard practice to dump watered down paint in yards and gravel roads. Upon completion of the entire job, Supervisor #2 (Will) said that they would be sending us a gift card for $250, "have a nice dinner on us" he said, because of all the issues that happened on this job. Well you know that never happened. I would NOT recommend Morgan Exterior at all.

ales person came and gave us the "story". At the end I was left with this handwritten scribbled…read moresheet of paper with a bunch of "I bet you are an idiot" discounts that brought the price of 15 windows down from $46,000+ to $18,890. The final price wasn't even in a column, but just in the bottom margin. Next day the office called and hinted at a better deal to be done after I finished getting quotes. After all the other quotes were in Morgan was in second, but high by $6,000+. So I let them know and got a lower price than was still $4k higher. Asked about a lower quality window pricing and they responded by quoting a higher package. I asked again and finally got a "I showed your photos to our production manager and we can not do you job". I think this basically just met they only could do if they got a premium price. By the time they said they couldn't do I had read enough reviews to not feel I was willing to risk them anyway.

Mr. Handyman of Greater Jacksonville

Mr. Handyman of Greater Jacksonville

(31 reviews)

Westside

I have used this company many times. I always gave their name and phone# to anyone needing a…read morehelping hand at home. Fair prices kind workers. BUT, my last service with this company - the person did odd jobs (easy) was at my house 7 hours and charged 1700$. That's about 242.00$/hr for things like changing a light bulb on back porch with my step ladder... having a wreath hanger over a tall door I could not reach due to ‍. And the invoice you be the judge. I have now asked 3 different handyman and all said this job should have been 600$ at the most. And why was he at your house 7 hours for these tiny jobs ( except one saftey bar placement in bathroom). You be the judge. I won't be recommending them to my neighbors or friends. everyone is struggling with high prices but to take advantage...

I had a couple of small repairs and thought to call a handyman for help. "Mr. Handyman." Hmmm…read more Seems to fit - I'll call & schedule my repair of sliding screen door and rehang a linen closet door. Easy, peasey, right? Everyone was pleasant and easy to deal with. I might have been a BIT wary when Karen told me that I would owe the cost of an estimate ($94) if I chose against using their services. I might have given 2 stars because Clayton was such a stand up guy. He arrived on time, studied the job, took pictures and returned to his van to write up the estimate. Drumroll, please..... One Thousand and Ninety-One Dollars!! Yes, you read that right. $1,091.00!! And this is for doors that I already OWN!!! I laughed! It was preposterous!! 4 or 5 TIMES the amount I was considering appropriate for the work involved! So if you have lottery money, give these folks a call. I bet they do a good job. They better for what they charge. If, like me, you DO NOT have lottery money, it's back to the drawing board. Postscript: Home Depot has a BRAND NEW REPLACEMENT SLIDING SCREEN DOOR for $89.00 plus tax - $94...coincidentally what I paid for the pleasure of an estimate. Note to self: ONLY free estimates from now on; only free estimates, only free estimates, only free estimates...

RR Sliding Door Pros - handyman - Updated May 2026

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