From start to finish the process of purchasing windows was easy. There is so many options and the…read moreprices varied. Our salesman was very professional as well as were the installers, which I found out are employees not an outside company without consequences for damages. Our windows and a door are beautiful. Thanks Ace

Took multiple contacts to get a reply because certain "locations" do certain services. Quote to…read morereplace weather stripping on multiple doors worked out to be $75 an hour and they couldn't guarantee the worker had actual experience with the task prior. I think they are good if you're in a pinch, or just can't do the work yourself, but don't look to this group as an outsource vendor.

It is hard to find companies who will repair windows - everyone wants to replace with new windows…read more Jimmy came out and repaired all of our windows like new for a fraction of replacing even one. Highly recommend his service!

I have been looking for some company to repair my windows all they would recommend was getting new…read morewindows. Now 2 yrs later looking thru Yelp Jimmy popped up I emailed him about my windows he got back to me less than 30min later. I text him with pic of the windows that needed repair. He said he could do it and could do it the next day @ 10am. and he actually came earlier then that 930am. With the parts in hand for the repair within 20min he was DONE. He is a professional, reasonable with the price. I have him in my contact if i need him again. Thank Jimmy sorry for the long review.

Mark Davis was fantastic to work with. They provided all of our windows and doors for our custom…read morehome and we could not be more happy with the service they provided. Mark helped us save money and pick the best windows for function for the space. We had a lot of unique windows and different types of glass we wanted. They even created a custom kitchen "show case" window that was inspired by my grandparents home. The pricing was great, the service was fantastic and the installation was really smooth. One window came broken and they fixed it no problem at all!

Amazing company they just replaced my front door. The pricing was great and so was the services I…read morereceived.

From talking to Crystal at the office and through the whole process everything went very well.i was…read morevery happy with Matt Ben and Seth.they communicated with me and they worked as a team!couldn't be happier.!I love my new windows.

Requested an in-home estimate appointment, online, for a patio door replacement. Received a prompt…read moreemail response on 9/17/22 that a rep would contact me. Received the call, was told the date requested was available but no one could come out until 1:30pm. I accepted the 1:30pm time slot and looked forward to the date. On the scheduled date & time, 09/27 1:30pm we were waiting. 1:50pm No call-No sho so called Window world and told THERE WAS NO APPOINTMENT MADE US! Asked if I'd like to reschedule, NO, thanks. We'd wasted enough time with Window World already and think this failure on this part may be indicative of the service we may have received if they had shown up.

Quality window at a great price. Also a big shoutout to the Fernando's crew as they walked me…read morethrough the work being done and assured me of anything that could be a problem and how it can be fixed. Professionalism and communication is what I like to see!!!!

We hired Pella for a turnkey window and door project: new windows and doors in our home addition,…read moreplus replacement windows in the main house. Installation began July 6, 2026. As of September 22, the job is far from complete and communication has broken down entirely. Problems started on day one. The subcontracted installation crew arrived unaware they were replacing existing windows in addition to installing the new ones. They left our home a wreck: blinds taken down with parts scattered around, window sills removed (many still not reinstalled), and plaster and drywall damaged. Pella sent a crew to repair the drywall, but the work was so poor our general contractor had his own drywall sub finish it. A roughly 6-foot window shattered during installation, and a second shattered on its own about two weeks later. Neither has been replaced. Outstanding issues include: Locks that don't work and missing door handles Premium doors ordered factory-painted inside and out, delivered painted only on the exterior. Pella offered field painting instead, which we agreed to evaluate before requesting replacement, but the painter never showed up. Trim covering the window screws, promised after inspection, never installed Two large windows with missing or incomplete interior caulking Unfilled screw holes in the door jambs Throughout the project, our sales rep has been extremely difficult to reach. Neither we nor our GC have heard back from him in weeks despite repeated calls and texts. For a premium brand sold as a turnkey installation, this has been an awful experience. I can't recommend Pella. Order: 0655TSLR26

Mike came right out was Super Fast, Very Friendly and had my sliding glass door working like BRAND…read moreNEW!!! I would DEFINITELY RECOMMEND this company!!!! Thanks Mike!!!

From the owner: Specialized in sliding glass door repairs, wheels, tracks, handles & locks, screen, we’re here to…read moreserve Jacksonville area with the most professional service, we can fix any sliding door in any condition .

I Had ordered 2 rear doors to be installed and was given a delivery date and time for appointments…read morefor finishing work. The doors were very nice The quality of work was excellent and the times from delivery to finishing paint ect was what was stated to me. I really liked the customer service and was treated very well. The price was good and I love the job they did! I would definitely recommend Dream Doors to anyone needing doors.

We met with three different companies before settling on Dream Doors, Jax for our new front door…read more Project Manager Gracie reviewed the many options on display in the showroom, answered our questions, and worked with us to come up with a viable plan. No hard sell, no nagging calls when getting HOA approval was slow in coming. Brandon came out to measure and fine tune some issues unique to our situation. Janice scheduled everything and it all came together as planned. Matthew did a meticulous job of installation. The door is weighty and beautiful. It makes a huge difference in the aesthetic of our home. Could not be happier with the professionalism shown and the quality of the door. We will definitely come back to Dream Doors when we address window replacement down the road.

Definitely a 5 The…read morecustomer service was exceptional. It started with the add I saw in the money page magazine, my initial call, the sales/service and installation. I have told friends and family about the experience and I think one of my friends has even called to schedule an appointment. I am extremely pleased with the installation. The guys were professional friendly and experts in doing a job that I am extremely pleased with. People drive by and look at my new windows. I have gotten several compliments. This was indeed a great investment. Thank you.

I know u take down bad reviews to pad ur high costs u say precise measurements not done u filled in…read morewith wood and glue cause my windows were to small I believed on ur responses trusted u but for the price u charge it is a scam to trust these people