We called New South Windows through replace our old 1973 aluminum single pane windows. Stephen…read moreZito, our sales representative was wonderful, very knowledgeable and initially presented us with an unbelievably expensive quote. As I began to tell him that it wasn't in my budget, he kept finding discounts and the price kept going down. We talked about the other quotes that I had received and the price was lowered one final time. We paid a 33% deposit and the deal was done. A few days later someone came out to test for lead paint, and to verify the measurements. It took what seemed like a long time to manufacture the 10 large windows, (4 months) but when they received any updates the office staff communicated with me. I was expecting 4-8 weeks. These windows were custom made, and the installation team all worked directly for New South Windows. So they all worked together well. The windows install was completely wrapped up in 5-6 hours. The 3 man crew knew what they were doing. One guy demolished the old windows, carefully removing the individual window pains so as to minimize the broken glass. The other 2 worked on the installation of the new windows, one working inside and one working outside. They worked diligently cleaning as they went. Bravo to Robert and his crew. After the installation was completed, I paid the remaining balance. The county building inspector came and was very satisfied with the installation. He verified the windows were all working and installed properly even measuring the distance between screws and comparing it to the architectural drawings. He said that New South has some of the best and cleanest installations that he sees. The service department at New South then came out to check over the installation, to install the caps and covers, which conceal the screws. Two of my windows had damaged /missing screen frames and the service department is on it. I will update when they make good on replacing the screens. My wife and I are very pleased.

Finally today, on the seventh trip to our home since last August, did they finally deliver the…read morecorrect window? Even the Better Business Bureau can't force an unscrupulous business to do the right thing. Seven times we had to move the furniture, take down the drapes and the shades. I'll need to find out six times they had the wrong window. They've had $19,000 of ours since last August and they haven't offered any financial compensation or anything For their adept business practices. I highly recommend everyone stay away from New South Window!

We got all windows replaced for our house. Price was great. Service was great. Installation was…read moregreat. Paella windows are great. We love the big living room window that replaced 3 slider windows. We strongly recommend this business.

I can't say enough good things about this company. I just had them replace our 2 entry doors and…read morethey did an amazing job from first contact to completion. Sam did the actually work and was professional and thorough. They replaced some large windows for us a couple of years ago so I was confident they would do just as outstanding a job on the doors and I was right.

We met with three different companies before settling on Dream Doors, Jax for our new front door…read more Project Manager Gracie reviewed the many options on display in the showroom, answered our questions, and worked with us to come up with a viable plan. No hard sell, no nagging calls when getting HOA approval was slow in coming. Brandon came out to measure and fine tune some issues unique to our situation. Janice scheduled everything and it all came together as planned. Matthew did a meticulous job of installation. The door is weighty and beautiful. It makes a huge difference in the aesthetic of our home. Could not be happier with the professionalism shown and the quality of the door. We will definitely come back to Dream Doors when we address window replacement down the road.

We love our new glass insert to our front door. Dream Doors was great to deal with without the high…read morepressure sales and Nick who installed it was so professional and made sure we were satisfied with the final product. I would recommend them highly.

Called ASGDR to fix a sliding glass door that had the roller fall off. They were available to…read morearrive earlier than originally expected which was great so Mason & two other men arrived about 9:20am today, Friday, May 15th. They had the door repaired in about 15 minutes. Unbelievably fast. Mason Ball is a great repairman & has excellent people working alongside him. They were professional, courteous & the price for the repair was fair. Hope I don't need another repair but would certainly call them again if needed. I highly recommend this business.

AMAZING! Thank you so much for fixing my door. It opens so easy now. I'm so glad I didn't replace…read morethe door. Kim

I'm in the process of getting new windows. My initial experience with sales representative Greg…read morePhillips was pleasant, he explained the scope of repairs and the various types of windows materials, and cost to do the job. He made an appointment for the final measurement of the windows, so that the job can be started soon. The measurement already was done, and I'm waiting for a date for the installation. I will continue with the review once repairs have been done. Henry Triana

I have really never written a bad review in my life. But, this service goes above and beyond…read morehorrible. You can't reach anyone by phone and when you leave a voice mail message, NO ONE calls you back. You also get put on hold FOREVER. If 5 being best and 1 being worst. This is DEFINITELY a 1. There is absolutely NO CUSTOMER SERVICE!!!! I would NOT recommend using this company ever!

Mike came right out was Super Fast, Very Friendly and had my sliding glass door working like BRAND…read moreNEW!!! I would DEFINITELY RECOMMEND this company!!!! Thanks Mike!!!

From the owner: Specialized in sliding glass door repairs, wheels, tracks, handles & locks, screen, we’re here to…read moreserve Jacksonville area with the most professional service, we can fix any sliding door in any condition .

Roman replaced the weather stripping and door sweeps on all external doors as well as garage door…read moreseal. He did an outstanding job; clearly a professional. Our pest company inspected it the next day and said the work was fantastic and that nothing was getting through there. He was on time and a pleasure to work with. Very good value too. I would highly recommend him.

Roman installed a new ceiling in the shower (which has collapsed due to old age), installed two new…read moreattic access ladders, and replaced the broken door to the garage. His work was amazing and at a great price. Highly recommend using Elk Pro!

Mike Alton and Competition Doors and Windows is one of the nicest and most honest person I have…read moredealt with for Garage Doors and window replacement. Just tonight he had one of his associates come to fix a broken hinge on my garage door that I called him about this morning! You can't go wrong with Competition!

Mike instslled our garage door opener years ago and we have been calling him anytime we need…read moreservice for our garage door. Every time, Mike was able to fit us in quickly and completed the work at a fair price. He is reliable and honest. I highly recommend Competition Door Sales!

We had Hardie board and batten installed on three sides of the house, painted siding and trim, and…read moregutters installed. Our home is 1,300 sq ft and like I said, the work was for 3 sides only, not the front of the house. We were also told that craftsmen carpenters where doing the work. First they started to remove the trim from the front of the house. This was NOT to be touched. I wanted to keep that more rustic since it was weathered cedar. When I questioned this, we'll call him worker #1, he said only the trim, but they were going to do only the trim around the garage area which would not look uniform unless the two windows where done also. They did the two windows, but the worker told them I asked for the trim on the front of house, which I did NOT! When they removed the trim from the front, they also broke a piece of the cedar siding, and didn't bother telling anyone. I discovered this when I was inspecting the work. So that needed to be replaced and luckily we had some weathered boards from pieces that we were replacing from the front ourselves. If not, there would have been one piece that stood out like a sore thumb. They were going to wrap the house and proceed with adding the siding. I asked "what about the rotten parts that need to be replaced?" Worker #1 said is was fine. It was not, you could see where the bottom of some was rotten and could literally pull it off. I called the supervisor #1 and he came out and yes, there was 2 ft sections that needed to be replaced. So when they removed the siding they broke a water pipe, flooded my bathroom and they replaced the padding under the carpet. Took two days for the area to dry out, luckily we have a large industrial fan. Again craftsmen carpenters are doing this work. When they started to install the siding, I told worker #1 that the cable guy was coming out the next day to determine what cables are needed. They just proceeded and now there is this ugly trimmed out piece for nothing on the side of the house that faces the road. Did I mention all the workers that did this job are from Brazil and I don't think communication was clear. When the sales person came out originally (Heather V), I specifically asked her about the screened in back porch and how they would proceed with that. She told us that they would just removed the frame attached to the house and be able to slide the siding underneath it. Made sense to me, they only need about 1/8 inch. The "craftsmen carpenters" ended up covering up where the frame and screen spline go about 1/2 inch. So if and when we need to replace the screen we have to contact them to remove and reattach the trim. When I told supervisor #2 (Will) about this, he said "the sales person doesn't know how siding is done". Well then your salesperson should be telling the customer procedures she is not familiar with. Did I mention that these "craftsmen construction" workers caulked the bottom of one of the window screens?!?! So they take a utility knife to open it back up on one of the many return visits to "fix" what they either messed up, or didn't complete on the original visit. And to top this off, the trim is not the same size as the existing trim, which means our hurricane shutters don't fit our 10 window. FYI we live is SE Georgia, we have tropical storms and hurricanes every year. We had to take the Lexon panels and re-cut 3 sides each and drill out over 200 rivets and replace 200 rivets by hand. This took us approx 20 hrs to get this done and we had hurricane Milton coming our way. By the grace of God we had no damage. This entire job resulted in destroying my plants in the back yard either by trampling them or coating them in paint, several times having to come out and repaint, add more caulking, re-screen windows because they had paint on them, or the screening was done poorly because of the shoddy workmanship. I really didn't like the idea of them dumping the watered down paint in the back yard which is right next to the creek either. I was told that was standard practice to dump watered down paint in yards and gravel roads. Upon completion of the entire job, Supervisor #2 (Will) said that they would be sending us a gift card for $250, "have a nice dinner on us" he said, because of all the issues that happened on this job. Well you know that never happened. I would NOT recommend Morgan Exterior at all.

ales person came and gave us the "story". At the end I was left with this handwritten scribbled…read moresheet of paper with a bunch of "I bet you are an idiot" discounts that brought the price of 15 windows down from $46,000+ to $18,890. The final price wasn't even in a column, but just in the bottom margin. Next day the office called and hinted at a better deal to be done after I finished getting quotes. After all the other quotes were in Morgan was in second, but high by $6,000+. So I let them know and got a lower price than was still $4k higher. Asked about a lower quality window pricing and they responded by quoting a higher package. I asked again and finally got a "I showed your photos to our production manager and we can not do you job". I think this basically just met they only could do if they got a premium price. By the time they said they couldn't do I had read enough reviews to not feel I was willing to risk them anyway.

Amazing company they just replaced my front door. The pricing was great and so was the services I…read morereceived.

i want it to be known right now that my wife & I love our new windows that were installed. However…read moreafter the windows were installed Mark Davis came by my home and he walked around with my wife to do overall inspection before we paid final balance. That day everything looked good until several days later. My right front garage window frame had turned a yellowish color down the one side. Mark came and looked at it and said it wasn't from his guys that it had to be from the stucco crew that had to redo all my bands around every window. BTW that crew did an amazing job and I would highly recommend them and as I said HomeRite as well. Mark reached out to stucco man, which we will call him "T" He came out and looked and said it's nothing his guys could have done but that he would take care of it. We were told on March 9th see you this week. As of today 4/3 haven't seen or heard back. Due to T having some health issue i decided not to try and contact him. My reason is this. My wife & I along with other family members do not believe it was from the stucco crew. This is what we believe happen. On every window install the guys had to use a special type of glue/caulking around the backside of the frame before installing it in the opening. We think that particular window got way too much adhesive and it oozed out and got on the frame and dried without someone catching this which now due to weather elements we believe it has turned it yellow. So here is my issue of why I did not rate them with 5 stars. We spent a lot of money for our windows and you would have thought someone from HomeRite would have followed up to be sure the window issue had been taken care of. Let me add this as well. Our windows were sitting in their warehouse for several weeks and I had to call to find out what the status was because we were suppose to have had them done before the end of 2024. I was told by there office someone dropped the ball and they were very apologetic. So we were moved on the schedule to January 13th. I guess the ball is still being dropped. Happy and Sad customer at the same time. Now I have to try and find something myself to take whatever this is off. Never at one time were my wife & I told, If it doesn't come off the frame we will get it replaced. Make sure you inspect every window with a fine tooth comb before signing off. Tim & Wendie Watson UPDATE NEXT MORNING As my previous review stated..... HomeRite Windows & Doors as well as the Stucco Crew did a fantastic job!! After I posted the review I received a call the very next morning from Mr. Gates personally NOT to tell me how he didn't like my review BUT to tell me how sorry he was and that he himself was not aware of my issues. i told him I know my review wasn't all positive and gave him my apologies even though I had a concern. He said to me these words.... People will leave good & bad reviews with any company. He said I am not worried about your review BUT I am more concerned about my customer Tim Watson. WOW! That right there just reassured me that my wife and I made the RIGHT choice choosing HomeRite! He had me on a call with Mark & Jim. Mr.Gates had them at my home within 2 hours. Upon arrival they didn't get out of their trucks with attitudes BUT rather with a genuine concern and very apologetic. They discussed with me the install method to a detail and i was assured that the problem was not from HomeRite installation team. Things can happen sometimes when different subs our on a big project like mine was. It was just a simple error that came about with other work I had done. They were quick not to point fingers or judge just giving an explanation of the possible cause. Within about 30 minutes they had the frame spotless. Mr Gates thank you for being so concerned about your customer and I can not thank you enough for the quick turnaround. Mark & Jim I appreciate you both. And i know this sounds repetitive but I want to stress this. If you are in the market for new windows You will not go wrong choosing HomeRite Windows & Doors. They will do you a fabulous job and I promise you will sleep well knowing you chose this company. Mr. Gates & your team get 5 stars for excellent customer service and workmanship. Tim & Wendie Watson