They are the best window blind company by far. We have worked with them to install blinds and…read moreshutters on several homes over the past 20 years.

I am 100% totally satisfied with the work that was done. Nick who completed the work was extremely…read moreprofessional and he completed the job in no time.

After multiple quotes we choose JBS for our new home at McGirts Creek in Yulee, FL. We worked with…read morethe owner Thomas and Sean. They were professional, reliable and fair priced. Their product was superior to the other two quotes. They demonstrated their product and did not talk down about any competitor. The instillation occurred on time in a timely manner. They did a really good job and would use the, again. /s/ Mark & Barb

You do not need to search anymore! These are the best shutters and blinds in the business in…read moreJacksonville. Thomas did an outstanding job of follow-up and installation. His team came in and installed a perfect fit and look in a very short time. The cost was reasonable, and the execution was perfect!!

Chose this installation through Costco. Definitely would not recommend!…read more Appointment on 9/12/25. Explained I wanted interior shutters for house and blinds for Lanai and garage. explained I wanted 4 shutters for each window. she suggested 2 shutters. Showed her a picture of 4 shutters my sister had installed to clarify what I wanted. She wrote up the order. I said 4 shutters for each window. She again explained why 2 would be better. I said I wanted 4. She spent another hour rewriting the order. $8700 order. I received a message from Costco that the order was still pending i called Costco credit card and was told the information was not entered correctly. Called Custom blinds with Costco info. This happened weekly. finally on 10/6 they managed to process the payment and said they would now place my order. Finally on 11/05 they were coming to install. The install company began installing only to find they were installing 2 shutters per window instead of 4. The Custom Blind owner came to my house on 11/10 to again persuade me to use2 shutters per window. Not what I wanted! They again measured all the windows. 1/15/26 came to install the correct shutters. 4 1/2 months later! I was supposed to receive a Costco Shop Card. They said I'd get it in 4 weeks. Not received. Called again. They said Costco did not have the correct email. Ive been with Costco 32 years and get regular emails. Finally after 8 weeks received the shop card.

If I could give zero stars I would! From the lack of customer service to the DAMAGED shades and…read moreBrads attitude the whole process was a nightmare! Use this company if you want problems from start to finish! Brad and Jane have been very difficult to work with. From the start they were hard to get ahold of and maintain communication. At our appointment I stated I wanted "WHITE" light filtering shades because my house doesn't have a lot of light. Brad recommended a softer white, with him supposedly being the professional I went with his recommendation. My other option was a "stark, sterile, hospital white" as Brad described it, which I said, "look at my house the whole thing is white, I want white!" Brad encouraged me to get room darkening shades in the bedrooms, light filtering in all other rooms. Now I realize he did that to make more money! I asked Brad if you could see the color that makes the shade dark he said, "only from the side". I told him as long as it is "WHITE". The room darkening are "gray" and the light filtering are "off white". So I have two different colored shades which Brad said "oh you won't be looking in one room then the other, so you won't even notice"! I was mortified! The whole waiting time was sketchy because his wife Jane (who does all the admin stuff apparently) was unsure of when the shades would arrive. I tried to get updates on when my shades would arrive which Jane said another week or two, then mysteriously they arrived next day to install ?! That was a coincidence. After seeing the damaged and poorly fitted shades, I think they must have used someone else's old shades from another job? I don't know because it's a mess! I asked for the invoice to make sure they were the shades I ordered but I have yet to receive that. Three of the seven shades are damaged and need to be replaced. I am still waiting to hear back about those. Apparently the excuse now is that they are at a wedding. During the installation the installers stood on my dryer to hang the shade in my laundry room and dented the top damaging the dryer. Brad has not even acknowledged the damage or apologized or anything! I asked for his insurance but still nothing. There were four installers nice, but apparently only there to install and not answer questions or address problems. I told them the colors were wrong and we found damage to the shades. They said we have to hang them and you can talk to Brad with your issues. I immediately contacted Brad and Jane with the issues. Jane was very rude in responding telling me Brad was "too busy" to address my concerns at the moment. Three days later Brad arrived at my home. There was lots of attitude and eye rolling from Brad as I showed him the poorly measured/cut shades, damaged, and mis colored shades. He said these are the shades you ordered and since you refuse to pay I need to leave so I can go put a lien on your property! He has NOT even finished the job! There was NO concern for the issue, not a care in the world! He did not care about shades being damaged nor the damage to my dryer. He was only concerned that I immediately pay him for the crappy work he had done. I thought he was coming over to address the issues and fix the problems. He took NO accountability and left me knowing he was not going to do anything to make things right. I reached out to Brad and Jane several times trying to resolve this matter with minimal response. Excuse after excuse. Still they have not said if they will be replacing the damaged shades or not. At this time there is no communication, I am left with an unfinished job with damaged shades. I have asked them to either complete the job they were hired for or remove the product from my home and reimburse my deposit. $3000 for 7 shades, 3 damaged, mismatched colored, wrong size and a damaged Dryer! AND BRAD AND JANE DON'T CARE!!! I have given them every opportunity to fix the issue. They have done nothing to make this right, they have only THREATENED me! Spare yourself the headache and subpar customer service and run from this company!

I Had ordered 2 rear doors to be installed and was given a delivery date and time for appointments…read morefor finishing work. The doors were very nice The quality of work was excellent and the times from delivery to finishing paint ect was what was stated to me. I really liked the customer service and was treated very well. The price was good and I love the job they did! I would definitely recommend Dream Doors to anyone needing doors.

We met with three different companies before settling on Dream Doors, Jax for our new front door…read more Project Manager Gracie reviewed the many options on display in the showroom, answered our questions, and worked with us to come up with a viable plan. No hard sell, no nagging calls when getting HOA approval was slow in coming. Brandon came out to measure and fine tune some issues unique to our situation. Janice scheduled everything and it all came together as planned. Matthew did a meticulous job of installation. The door is weighty and beautiful. It makes a huge difference in the aesthetic of our home. Could not be happier with the professionalism shown and the quality of the door. We will definitely come back to Dream Doors when we address window replacement down the road.

Mark Davis was fantastic to work with. They provided all of our windows and doors for our custom…read morehome and we could not be more happy with the service they provided. Mark helped us save money and pick the best windows for function for the space. We had a lot of unique windows and different types of glass we wanted. They even created a custom kitchen "show case" window that was inspired by my grandparents home. The pricing was great, the service was fantastic and the installation was really smooth. One window came broken and they fixed it no problem at all!

Amazing company they just replaced my front door. The pricing was great and so was the services I…read morereceived.

Edit: I spoke with the office manager and she was willing to work with me on the issue. She seemed…read moreeager to resolve the issues I had with them. She explained she wanted the owner to call me directly and I agreed. That's where the good started and ended. The owner calls me up and didn't want to address anything that happened. His words were "water under the bridge." Which told me he had no intention on resolving what his his unethical employees were doing. The crazy part is the only one who seemed to care about what had took place was his office manager. She told me she knew Dan had been doing this for years and she's tried to have him removed, but the owner seems to protect these sleazy people. I hope she finds somewhere else to work where they actually care about their customers as much as she seemed to. I stand by my original review. Stay far away from these people if you're a contractor or any other business needing some kind of sub work. They will go behind your back and try to steal a job from under you. If the service is this bad before even getting to the actual process of making order I can only imagine how well that would turn out for you. You've been warned. Pay attention o the other reviews from years past as those issues still seem to be an issue with this company. I'm a contractor and called these guys to come give a bid. First guy, Dan shows up and takes some measurements. He says he needs another guy to come out a bid removal and repairs of awnings. So I wait and the next thing I know my client is calling me to tell me the second guy is bringing her an estimate for my job. So I text this Dan guy and ask why the other guy is going directly to my client with what I'm hiring them to do. He reads my texts and doesn't respond for a few days. So I give him a call. I ask him why they're going to my client when I'm the one hiring them for my job. He cops an attitude and acts like I'm the one who did something wrong like them being undermining wasn't a big deal. Skip forward to the original estimate that got the ball rolling and I still don't have the estimate for several jobs I was promised. As a contractor if I did this to someone I would loose work and future jobs. These people are unethical and even get back to you in a timely manner. The Estimator, Dan is going to get this company sued. Stay away from these guys and go with a more reputable company. You'll pay a little more and not have to worry about getting screwed over. If it's this bad and I haven't even spent any money yet I can only imagine what it would be if and when they ever did any work. You get what you pay for

Dan is a nice guy, but do not expect a response to your emails, nor a follow-up, ever. Took weeks…read moreto get a delayed quote with no drawing, no apology. No phone call. Requested two more quotes on other styles. No response. So disappointed. How can a company's Facebook page have zero comments, likes, etc., in all these years? 15 followers after all those years in business?

My experience with Jacksonville Countertops was nothing but A++. From estimate, to measuring and…read moretemplate, to installation, Chris have been always on time. He listens and works his magic to make sure I am absolutely happy with my slab/sink selection and his installation. His price is better than both HD and Lxxe's. Plus, I get to pick out the granite I like by looking at the actual slabs instead of a sample square. With the latest technology, Chris was able to precisely fit this L shape countertop with the sink cutout as 1 piece. Countertops came out more beautiful than I expected. I am 100% recommending Chris and his team for your countertop project.

Thanks so much Chris! Great work, punctual and professional. Very happy- will use again when we…read moreremodel other areas!

From start to finish the process of purchasing windows was easy. There is so many options and the…read moreprices varied. Our salesman was very professional as well as were the installers, which I found out are employees not an outside company without consequences for damages. Our windows and a door are beautiful. Thanks Ace

Took multiple contacts to get a reply because certain "locations" do certain services. Quote to…read morereplace weather stripping on multiple doors worked out to be $75 an hour and they couldn't guarantee the worker had actual experience with the task prior. I think they are good if you're in a pinch, or just can't do the work yourself, but don't look to this group as an outsource vendor.