Chose this installation through Costco. Definitely would not recommend!…read more Appointment on 9/12/25. Explained I wanted interior shutters for house and blinds for Lanai and garage. explained I wanted 4 shutters for each window. she suggested 2 shutters. Showed her a picture of 4 shutters my sister had installed to clarify what I wanted. She wrote up the order. I said 4 shutters for each window. She again explained why 2 would be better. I said I wanted 4. She spent another hour rewriting the order. $8700 order. I received a message from Costco that the order was still pending i called Costco credit card and was told the information was not entered correctly. Called Custom blinds with Costco info. This happened weekly. finally on 10/6 they managed to process the payment and said they would now place my order. Finally on 11/05 they were coming to install. The install company began installing only to find they were installing 2 shutters per window instead of 4. The Custom Blind owner came to my house on 11/10 to again persuade me to use2 shutters per window. Not what I wanted! They again measured all the windows. 1/15/26 came to install the correct shutters. 4 1/2 months later! I was supposed to receive a Costco Shop Card. They said I'd get it in 4 weeks. Not received. Called again. They said Costco did not have the correct email. Ive been with Costco 32 years and get regular emails. Finally after 8 weeks received the shop card.

If I could give zero stars I would! From the lack of customer service to the DAMAGED shades and…read moreBrads attitude the whole process was a nightmare! Use this company if you want problems from start to finish! Brad and Jane have been very difficult to work with. From the start they were hard to get ahold of and maintain communication. At our appointment I stated I wanted "WHITE" light filtering shades because my house doesn't have a lot of light. Brad recommended a softer white, with him supposedly being the professional I went with his recommendation. My other option was a "stark, sterile, hospital white" as Brad described it, which I said, "look at my house the whole thing is white, I want white!" Brad encouraged me to get room darkening shades in the bedrooms, light filtering in all other rooms. Now I realize he did that to make more money! I asked Brad if you could see the color that makes the shade dark he said, "only from the side". I told him as long as it is "WHITE". The room darkening are "gray" and the light filtering are "off white". So I have two different colored shades which Brad said "oh you won't be looking in one room then the other, so you won't even notice"! I was mortified! The whole waiting time was sketchy because his wife Jane (who does all the admin stuff apparently) was unsure of when the shades would arrive. I tried to get updates on when my shades would arrive which Jane said another week or two, then mysteriously they arrived next day to install ?! That was a coincidence. After seeing the damaged and poorly fitted shades, I think they must have used someone else's old shades from another job? I don't know because it's a mess! I asked for the invoice to make sure they were the shades I ordered but I have yet to receive that. Three of the seven shades are damaged and need to be replaced. I am still waiting to hear back about those. Apparently the excuse now is that they are at a wedding. During the installation the installers stood on my dryer to hang the shade in my laundry room and dented the top damaging the dryer. Brad has not even acknowledged the damage or apologized or anything! I asked for his insurance but still nothing. There were four installers nice, but apparently only there to install and not answer questions or address problems. I told them the colors were wrong and we found damage to the shades. They said we have to hang them and you can talk to Brad with your issues. I immediately contacted Brad and Jane with the issues. Jane was very rude in responding telling me Brad was "too busy" to address my concerns at the moment. Three days later Brad arrived at my home. There was lots of attitude and eye rolling from Brad as I showed him the poorly measured/cut shades, damaged, and mis colored shades. He said these are the shades you ordered and since you refuse to pay I need to leave so I can go put a lien on your property! He has NOT even finished the job! There was NO concern for the issue, not a care in the world! He did not care about shades being damaged nor the damage to my dryer. He was only concerned that I immediately pay him for the crappy work he had done. I thought he was coming over to address the issues and fix the problems. He took NO accountability and left me knowing he was not going to do anything to make things right. I reached out to Brad and Jane several times trying to resolve this matter with minimal response. Excuse after excuse. Still they have not said if they will be replacing the damaged shades or not. At this time there is no communication, I am left with an unfinished job with damaged shades. I have asked them to either complete the job they were hired for or remove the product from my home and reimburse my deposit. $3000 for 7 shades, 3 damaged, mismatched colored, wrong size and a damaged Dryer! AND BRAD AND JANE DON'T CARE!!! I have given them every opportunity to fix the issue. They have done nothing to make this right, they have only THREATENED me! Spare yourself the headache and subpar customer service and run from this company!

I have used Window Coverings and More many times in many different locations (businesses,…read moreapartments, my home) and always been very happy and love the results. I call them every time I have a need and will continue to to so. Thanks Cheryl ! Kristy Weeks

I enjoy dealing with Cheryl. She is very prompt with returning my calls or emails, helpful, and…read morewill give you a good price.

My main bedroom custom drapes were irreparably damaged in a fire…read more Cliff and Heike to the rescue! They are wonderful to work with. They came to my home with their fabric selections and I was able to choose a fabric fairly quickly. The new drapes came out beautifully! I did not want to have to replace all the decorative drapery rings and carriers but a few of my original ones were missing. Since the old ones were 7 years old, it was very difficult to find the exact matches, but Heike and Cliff worked diligently until they located the exact ones to match the old ones! I can't say enough about how responsive, caring, prompt helpful, professional, knowledgeable they are, and the communication was great. I am so happy with the results!

We really enjoyed Cliff and Heike. They introduced to us a product (Smart Drapes) that met our…read morerequirements, helped us choose the fabric and color, and then installed it in our home. Very pleased with the process and product.

Love my new motorized blinds...very stylish and a good $$ value. From the initial visit to full…read moreinstallation, Sunburst team was excellent and clearly customer focused. Our product is exceptional and works exactly as promised.

Sunburst Shutters was the first place we visited when searching for plantation shutters for the two…read more8'x16' windows in our lanai area. Although we looked at other companies, we were drawn back to Sunburst because of their product reviews, professionalism of their staff, and excellent communication throughout. Miranda, Denny, and Grant made the entire process seamless from start to finish. Extra attention was given to the installation and we couldn't be more proud of the results. Nothing like a lifetime warranty and a company that stands behind their product, and employees that care.

Craig is awesome!!!…read more My FIL found him through the Mint Magazine and had him do plantation shutters in his house. He raved about him so when we wanted Florida Room Blinds, we knew who to call. He was able to come out and quote us very quickly. He explained the different options (we were trying to block heat) and helped with the color scheme. It takes about 6-8 weeks to get them custom made. While we were waiting, our roof started leaking! I called him and explained that I don't want to get the blinds installed until this was fixed & didn't have an ETA. He understood completely and said to take our time, the blinds weren't going anywhere! He came out and installed them in a jiffy! He did such a great job! I'm super impressed with his work. He's such a nice guy. Owns the business himself. Very professional! Please give him a call if you need any kind of blinds / shutters. He will not disappoint.

River City did custom blinds for our office, and I cannot praise them enough. They did an AMAZING…read morejob, and at a reasonable price! Law Offices of Coleman & Coleman love River City Shutters & Blinds and will use them again in the future. Highly Recommend!!!!!!

I recently hired Ashley to do a master bedroom refresh for my home in St Augustine. I am so happy I…read moredid! She made everything really simple and was able to capture my vision and make it come to life. This was my first time working with a designer, and Ashley really took the time to take me through her process. Despite the current challenges with shipping and product delays, she was able to deliver on time and on budget. This experience changed everything for me and I will definitely be hiring her again for all future projects in my home. Thank you Ashley for your expertise and amazing insight for interior design!!

We had a wonderful experience with Ashley from ash modern!…read more Upon hiring an interior designer, we knew we needed someone with an eye for modern, minimalistic design to revamp our mid century style home. As soon as we spoke to Ashley, we knew ash modern was the right choice for us. She was quick to respond and extremely enthusiastic. It was clear she has a true passion for design, and her customer service was top tier. After a lengthy, detailed consultation, we received several beautiful renderings of exactly what was proposed. Ashley made the entire process simple and seamless, and she captured our vision perfectly. The entire project was completed in such a timely manner, and Ashley was very respectful of our ever changing budget. She was extremely communicative and explained every step of the process in great detail. I cannot say enough good things about our experience with ash modern, and I hope I have the chance to work with Ashley again in the future. I wholeheartedly recommend ash modern to anyone looking for a designer!

Joanne Rumney-Mansfield is a superbly talented designer & well-connected business woman. She…read morecombines highest level of experience & training with a keen ability to pinpoint what the client is looking to achieve, combining that with today's functional trends & styles, all at or under a realistic budget. She has well-developed years-long relationships with the best product & service providers in the design & renovation industry in Jacksonvile & surrounding areas. She finds amazing ways to insert unique elements into each & every project in order to meet and exceed the client's expectations. She has assisted me personally at my home with projects large and small (from remodeling our primary bathroom, to choosing new flooring, to creating a backyard patio oasis, to choosing unique lighting & paint colors). Design Loft provides top-level service & expertise no matter the project scope! Jody Leiser Tile Sales Representative & Design Loft client

Kelley has an eye for beauty! She knew exactly what I needed and transformed the house…read more Great service, installation and the results are gorgeous! Definitely would recommend Kesch for any size project. Thanks Kelley!