Chose this installation through Costco. Definitely would not recommend!…read more Appointment on 9/12/25. Explained I wanted interior shutters for house and blinds for Lanai and garage. explained I wanted 4 shutters for each window. she suggested 2 shutters. Showed her a picture of 4 shutters my sister had installed to clarify what I wanted. She wrote up the order. I said 4 shutters for each window. She again explained why 2 would be better. I said I wanted 4. She spent another hour rewriting the order. $8700 order. I received a message from Costco that the order was still pending i called Costco credit card and was told the information was not entered correctly. Called Custom blinds with Costco info. This happened weekly. finally on 10/6 they managed to process the payment and said they would now place my order. Finally on 11/05 they were coming to install. The install company began installing only to find they were installing 2 shutters per window instead of 4. The Custom Blind owner came to my house on 11/10 to again persuade me to use2 shutters per window. Not what I wanted! They again measured all the windows. 1/15/26 came to install the correct shutters. 4 1/2 months later! I was supposed to receive a Costco Shop Card. They said I'd get it in 4 weeks. Not received. Called again. They said Costco did not have the correct email. Ive been with Costco 32 years and get regular emails. Finally after 8 weeks received the shop card.

If I could give zero stars I would! From the lack of customer service to the DAMAGED shades and…read moreBrads attitude the whole process was a nightmare! Use this company if you want problems from start to finish! Brad and Jane have been very difficult to work with. From the start they were hard to get ahold of and maintain communication. At our appointment I stated I wanted "WHITE" light filtering shades because my house doesn't have a lot of light. Brad recommended a softer white, with him supposedly being the professional I went with his recommendation. My other option was a "stark, sterile, hospital white" as Brad described it, which I said, "look at my house the whole thing is white, I want white!" Brad encouraged me to get room darkening shades in the bedrooms, light filtering in all other rooms. Now I realize he did that to make more money! I asked Brad if you could see the color that makes the shade dark he said, "only from the side". I told him as long as it is "WHITE". The room darkening are "gray" and the light filtering are "off white". So I have two different colored shades which Brad said "oh you won't be looking in one room then the other, so you won't even notice"! I was mortified! The whole waiting time was sketchy because his wife Jane (who does all the admin stuff apparently) was unsure of when the shades would arrive. I tried to get updates on when my shades would arrive which Jane said another week or two, then mysteriously they arrived next day to install ?! That was a coincidence. After seeing the damaged and poorly fitted shades, I think they must have used someone else's old shades from another job? I don't know because it's a mess! I asked for the invoice to make sure they were the shades I ordered but I have yet to receive that. Three of the seven shades are damaged and need to be replaced. I am still waiting to hear back about those. Apparently the excuse now is that they are at a wedding. During the installation the installers stood on my dryer to hang the shade in my laundry room and dented the top damaging the dryer. Brad has not even acknowledged the damage or apologized or anything! I asked for his insurance but still nothing. There were four installers nice, but apparently only there to install and not answer questions or address problems. I told them the colors were wrong and we found damage to the shades. They said we have to hang them and you can talk to Brad with your issues. I immediately contacted Brad and Jane with the issues. Jane was very rude in responding telling me Brad was "too busy" to address my concerns at the moment. Three days later Brad arrived at my home. There was lots of attitude and eye rolling from Brad as I showed him the poorly measured/cut shades, damaged, and mis colored shades. He said these are the shades you ordered and since you refuse to pay I need to leave so I can go put a lien on your property! He has NOT even finished the job! There was NO concern for the issue, not a care in the world! He did not care about shades being damaged nor the damage to my dryer. He was only concerned that I immediately pay him for the crappy work he had done. I thought he was coming over to address the issues and fix the problems. He took NO accountability and left me knowing he was not going to do anything to make things right. I reached out to Brad and Jane several times trying to resolve this matter with minimal response. Excuse after excuse. Still they have not said if they will be replacing the damaged shades or not. At this time there is no communication, I am left with an unfinished job with damaged shades. I have asked them to either complete the job they were hired for or remove the product from my home and reimburse my deposit. $3000 for 7 shades, 3 damaged, mismatched colored, wrong size and a damaged Dryer! AND BRAD AND JANE DON'T CARE!!! I have given them every opportunity to fix the issue. They have done nothing to make this right, they have only THREATENED me! Spare yourself the headache and subpar customer service and run from this company!

Craig is awesome!!!…read more My FIL found him through the Mint Magazine and had him do plantation shutters in his house. He raved about him so when we wanted Florida Room Blinds, we knew who to call. He was able to come out and quote us very quickly. He explained the different options (we were trying to block heat) and helped with the color scheme. It takes about 6-8 weeks to get them custom made. While we were waiting, our roof started leaking! I called him and explained that I don't want to get the blinds installed until this was fixed & didn't have an ETA. He understood completely and said to take our time, the blinds weren't going anywhere! He came out and installed them in a jiffy! He did such a great job! I'm super impressed with his work. He's such a nice guy. Owns the business himself. Very professional! Please give him a call if you need any kind of blinds / shutters. He will not disappoint.

River City did custom blinds for our office, and I cannot praise them enough. They did an AMAZING…read morejob, and at a reasonable price! Law Offices of Coleman & Coleman love River City Shutters & Blinds and will use them again in the future. Highly Recommend!!!!!!

Mastercraft did a great job with our shutters. I like the fact that the same guy who gave me the…read moreestimate was also my installer and not just a salesman. The shutters look great and they installed them within 2 hours. They also were a lot cheaper than other estimates I received. The other company I got an estimate from said if I chose Mastercraft they do a great job so when they came in cheaper it was a no brainer.

We hired Mastercraft for plantation shutters throughout our home. The service was excellent from…read morestart to finish. The quality and installation is perfect. The time from contract to install was great, too! We're building a new home and will have Mastercraft install the same product.

Locally owned screen enclosures in Jacksonville. Great customer service quality and value. I highly…read morerecommend

They are the best window blind company by far. We have worked with them to install blinds and…read moreshutters on several homes over the past 20 years.

I am 100% totally satisfied with the work that was done. Nick who completed the work was extremely…read moreprofessional and he completed the job in no time.

Love my new motorized blinds...very stylish and a good $$ value. From the initial visit to full…read moreinstallation, Sunburst team was excellent and clearly customer focused. Our product is exceptional and works exactly as promised.

Sunburst Shutters was the first place we visited when searching for plantation shutters for the two…read more8'x16' windows in our lanai area. Although we looked at other companies, we were drawn back to Sunburst because of their product reviews, professionalism of their staff, and excellent communication throughout. Miranda, Denny, and Grant made the entire process seamless from start to finish. Extra attention was given to the installation and we couldn't be more proud of the results. Nothing like a lifetime warranty and a company that stands behind their product, and employees that care.

This business' phone number is no longer 904-874-4587 This…read morebusiness' phone number is no longer 904-874-4587 This business' phone number is no longer 904-874-4587

This guy apparently close. He took my deposit and ran. Doesn't answer email, phone, text, or a…read morecertified letter.

Actually never used these people before. Came highly recommended. ID say very reliable ,…read moreprofessional, punctual but best of all? Quality of their workmanship was outstanding. Very satisfied with their product ( all new screening and support structure) would use them again. Best their quote and price? Very fair. Highly recommend

I had a pergola removed and a roof added to my existing lanai. The workmanship, quality of…read morematerials, and attention to detail exceeded my expectations.