I'm pretty sure everyone's dying to know why I love Senestraro Family Orthodontics - Wilsonville…read more(which has offices outside of Wilsonville, so keep reading even if you don't live nearby), the office that's put #BracesOnFaces for our family four times in twenty-one months, so let me tell you. :)
NO DEFAULT PULLING OF TEETH - The two oldest little Ws had consults at two separate orthodontist's offices, one of which was SFO. The other office required each of them to have two teeth pulled before getting braces put on. That procedure and expense is separate from braces and would cost several hundred dollars between the two little Ws.
On the other hand, SFO thought they could get the job done without removing any teeth. I understand it's sometimes necessary to pull teeth in order to get mouths fixed, which means some of their patients have to do it, and I'd have been fine with it as an essential procedure for my kids. I'm just thankful SFO was willing to try other options first, especially since braces have proven to be successful for those two kids with all teeth remaining intact.
SUPPORTIVE OF FINANCIAL CHOICES - Although payment plans are available, our family isn't willing to go into debt for braces. That means we save money until we have enough to pay for a set in full before any brackets go on any teeth, no matter how long it takes. The staff has always respected that decision, even though it meant waiting longer for our kids to become their patients than if we'd gone on a payment plan.
I make a pie chart for each set of #BracesOnFaces that's broken down into 5% increments and gets filled as we save up money for a particular set. Not only has the SFO staff respected our debt-free approach to financing braces, but they know about the pie charts and have shared in our excitement as slices of each one get colored in. They even suggested including each kid's pie chart in a group picture of the newly bracketed kid, excited mom, and fantastic orthodontist each time a little W gets their braces on.
AWESOME STAFF - They're always cheerful, smiling, welcoming, and helpful. Always. Which means they choose to behave that way even when they feel sad, irritated, overwhelmed, or generally unhappy, which is bound to happen because they're human. You could argue that's their job, but we all know it's a pretty incredible group of people that will consistently give excellent customer service and provide a pleasant environment for those they're doing business with.
We've had shifts in employment and insurance coverage since becoming SFO patients that have changed our financial situation, so they've walked us through the process and made sure we're always getting the maximum amount of coverage available to us.
DISCOUNTS - SFO offers a discount for paying a bill in full at the time of service. They also offer a family discount for the second and subsequent family members who get their orthodontic work done at SFO. I know those discounts are common, but I also know from personal experience that they aren't universal. As one who likes to stretch a dollar, I appreciate the chance to save some money.
INVOLVED IN THE COMMUNITY - Although this isn't something my family has personally benefited from, I love to see how SFO serves the communities their patients come from by sponsoring school events, providing lunch to teachers, and offering free mouthguards to athletes.
Why am I telling you all of this? There's no contest. No prize. No ulterior motive. I just think Senestraro Family Orthodontics is awesome. With four sets of braces in less than two years, I've had plenty of time and opportunities to get over that feeling, but they never let us down. Instead, my appreciation for them solidifies more and more as time passes.
They have offices at the coast (Tillamook) and around the Portland metro area (Sherwood, Wilsonville, Woodstock), so give whichever office is most convenient to you a call and schedule a free consult if anyone in your home is considering orthodontia. Here's a link to the contact information for each office.
https://senestrarofamilyortho.com/locations/