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    DrainHelp.com

    4.6 (1.2k reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

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    Lots of shouting and unnecessary chaotic conversation.
    Lauren T.

    This company was unprofessional from the moment they showed up. The tech arrived much later than scheduled, and the owner kept changing the price and arguing about the scope -for a straightforward capping job that any competent plumber should be able to handle without drama. [[HIGHLIGHT]]The real issue, though, was the owner's behavior. He sent an invoice with a clear due date, then instantly started harassing me for payment before the due date even came. He became hostile, confrontational, and started shouting through text messages. It was aggressive, uncomfortable, and wildly unprofessional.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The actual work was fine, but the way this company communicates is chaotic, disrespectful, and completely out of line.[[ENDHIGHLIGHT]] I genuinely regret hiring them. There are plenty of skilled plumbers in San Diego... save yourself the stress and choose literally anyone else. In response to your words below: I'm genuinely surprised by this response, especially considering it proves exactly why my experience was so stressful. For clarity: 1. I was given multiple different prices and the scope of work was changed several times -- all documented in text. 2. [[HIGHLIGHT]]Your tech arrived late and did not communicate professionally.[[ENDHIGHLIGHT]] 3. [[HIGHLIGHT]]You sent me an invoice with a clearly stated due date and then began demanding immediate payment only minutes later, followed by insults and hostile messages.[[ENDHIGHLIGHT]] 4. I never "deducted" anything. I simply questioned the sudden price changes, which any customer would do. 5. [[HIGHLIGHT]]Calling customers names when they ask questions is not "honest plumbing"-- it's unprofessional.[[ENDHIGHLIGHT]] The screenshots you included unfortunately reinforce my review. I paid according to the terms you yourself wrote, and your hostility afterward speaks for itself. I stand by my review and wish you the best, but I will not be using your services again.

    New vanity and toilet after install.
    mojo r.

    Don was amazing. This is a plumber you want to come handle your plumbing needs! The process was smooth, the contact was clear and the delivery was perfect. I simply cannot thank Don enough. Honestly, he was such a superstar and very professional. To be fair, they were later than their projected time - but it was raining, and they ensured to maintain communication with me -- and did not leave me in the dark. There were NO SURPRISES - aside from how fabulous Don was!! This team can do it, will do it and should do your next plumbing project. I wish I could give them six stars!! THANK YOU DON!

    He cleared this storm drain that was full of construction debris

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    Review Insights

    2 years ago

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    10 months ago

    Quick response, easy to schedule, arrived on time, got the job done, and very easy to communicate. Very efficient and smooth process.

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    1 year ago

    Business owner information

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    Ali T.

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    2 years ago

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    1 year ago

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    10 months ago

    The plumber was efficient, friendly and did excellent work. I would recommend them to anyone.

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    2 years ago

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    2 years ago

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    11 months ago

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    1 year ago

    Ali and Rafael were communicative with prompt service. My toilet was running every 15 minutes and now works great with no leaking.

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    2 years ago

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    2 years ago

    I contacted Mr. Ali for a plumping service for one of the apartment unit. He was super fast and helpful. Highly recommended!

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    1 year ago

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    11 months ago

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    2 years ago

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    Ali T.

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    1 year ago

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    2 years ago

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    5 years ago

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    2 years ago

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    2 years ago

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    Ali T.

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    1 year ago

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    3 years ago

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    2 years ago

    Ali did an amazing job clearing up a clog that affected both toilets. Highly recommend.

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    2 years ago

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    2 years ago

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    2 years ago

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    Ali Fuat T.

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    1 year ago

    Ali came back to check on things and confirmed that my clog is good to go. Thanks Ali!

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    2 years ago

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    1 year ago

    Service was really responsive! We called and had a plumber here in under an hour, in the middle of the night too.

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    Ali Fuat T.

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    Page 3 of 30

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    Review Highlights - DrainHelp.com

    Ali came out on a Saturday and worked through the weekend on an emergency main line replacement.

    Mentioned in 699 reviews

    Read more highlights

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    BOB THE PLUMBER was a blessing to my family when our sewer surrendered to its awful fate. BOB…read morediagnosed our problem and went to work that very day. A massive job that required a trench dug right through our living-room, the front bedroom, and out to link with the city system. BOB's crew worked with a furry while maintaining a happy and professional demeanor. Everything in its place. Their work is pristine and the workplace was left clean after every day's work- so we could live in our home during the night, saving us the expense of a motel. BOB got the job done in an amazing eight days, with a keen attention to details. They covered our furniture before they began and showed the utmost care with our personal possessions. What struck me most about BOB THE PLUMBER was their great work-ethic, their good humor, and their impeccable honesty. In a very difficult time in the life of my little home, BOB's "Ryan and Brooke" gave us the confidence to go forward into a dark place, the satisfaction of seeing their rapid progress, and the pride they take in the quality of the work. I say they well deserve my praise and my hearty recommendation. "BOB THE PLUMBER -NOBODY'S BETTER!" Chris Ernest Nelson (Poet-Painter-Retired Teacher) Chula Vista, CA

    Home Leak and Drain Solutions

    Home Leak and Drain Solutions

    4.7
    (308 reviews)

    Tony/Fabian worked hard to unclog my bathtub drain for only $69!!…read more I used the plastic snake to get the hairs out of bathtub drain ( I have done it before, but after this time I will never do it again). As I pull out, 4 inches of the plastic snake broke and dislodged into the drain pipe. I was unable to see it after removing the drain stopper. But water was draining... But then after showering twice, noticed drain starting to slow again. When Tony/Fabian came, they said they will try to get it out from the overflow. If that didn't work, they will need to go to my clean out from the cap on the ground of garage...and had to use a camera to go into the pipe to search for the plastic. Anyway, hallelujah that they got it out from the bathtub and only cost me $69‼

    I am disappointed. They came in and were professional but I had 3 quotes today from 3 different…read moreplumbers for a "leaking" valve. I got quoted $1,200. Costco would not install my washer dryer unless i got this fixed. 2/3 of the plumbers today told me that there was no issue with the valve and its not leaking and has no issues. I am glad i got this tripple checked or else I would of been ripped off by this company. **update on my review: If the valve was not going to get checked and you sent a technician all the way out to my house, to not check it and give me a quote, you could of simply saved yourself the time and gotten me a quote virtually. I don't appreciate dishonest services. Save your money and go elsewhere.

    Plumbing 101 SoCal

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    5.0
    (161 reviews)

    We highly recommend Tito! He came out to fix our toilet, which was plugged and not working…read moreproperly, and discovered it also had a crack. (Had to get a new toilet). We also had issues with our washing machine due to plumbing that had been jury-rigged by the previous homeowners. Tito got right down to business. He quickly identified the problems, explained everything clearly, and fixed the plumbing the right way without cutting corners. His knowledge and honesty gave us confidence that everything was done properly. Tito exceeded our expectations, and we're very happy with the results. We would definitely call him again and highly recommend him to others!

    "Buy a home" they said. "It's better than paying rent" they said. While there are joys in…read morehomeownership, there are also nights where everything seems to go to poo. Like in our case where it was backing up in our showers, tubs and toilets. Well nothing says "Sleep well" like a plumbing emergency at 10pm on a Sunday. We did our "We can fix it with a little YouTube" try only to realize we couldn't find our clean out that didn't exist. In a "what about our morning poo?!" frenzy, we called one of those well-known corporate places and they had someone out at 9am the next day. Now we got great customer service, but we also got a ridiculous price tag for what turned out to be a need for a complete new pipe system (thank you 1950s cast iron). The other place was outrageous enough in pricing that we were willing to swallow a few Imodium or just get out the kitty litter to get some other quotes. Enter our longtime landscaper to the rescue! He told us about these guys and they were on it for almost 1/2 the price, fantastic customer service, knowledgeable and friendly employees and hardworking! We couldn't be happier with everything they've done and the way they treated us (two women where one used to be a building inspector ) with respect. They truly went above and beyond and we already recommend them to a neighbor with the job literally just finishing today. Nathan, Tito and Brian, may the rest of the year show you as much respect as you showed us.

    DrainHelp.com - plumbing - Updated August 2026

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