Had (2) toilets replaced , drain cleaned (snaked) , and shower head replaced...
All that was completed was the (2) toilets upgraded . Drains ended up slow and blocked again next day , Austin snaked from inside house due to being unable to access drain vent pipe on roof.This added a large mess on walls and floors which took hours to clean after Drain Wizard left. Molding around doors to bathrooms were chewed up by the snake grinding against them. The shower was left incomplete but charged me $287.00 for a plastic hand-held shower head . Total bill was $1287.00 when i was quoted $425 ea for the toilets installed...
I tried to nogotiate with Carl (owner) a fair price minus $287.00 of work not done but on bill and he wasn't hearing it , i again tried to nogotiate at least half of the $287.00 to be credited to the bill and he said forget it you owe me nothing , all i wanted was to be charged fairly and for Drain Wizard to be paid for SERVICES RENDERED...
After the call with Carl in which he said there was nothing else to pay he then called Austin and told him to strip all the parts out of my Shower , which he did..
10 minutes later I get a threatening call to VOICEMAIL that he's going to put a lein against my house and that he's a great businessman that wants me to keep my money so he can sue me....
NOT A VERY GOOD BUSINESSMAN , AND AS FAR AS THE THREATS GO CARL SHOULD HAVE KNOWN BETTER TO THREATEN PEOPLE WHILE BEING RECORDED....Carl , i figured that you were not going to complete job (which i was right , you didn't) When i called you back to set up completion of bathroom and to complete payment you sent Austin only to collect balance for an uncompleted job. Your employee undercuts your jobs offering discounts if he's paid **Lunch Money** (cash between $20-$100) personally. You're a dishonest businessman saying they'll do a job for one price only to tack on to the final price extras. I was shocked that you didn't complete the bathroom as said but still wanted full payment...
NICE WAY TO RUN A BUSINESS...I signed a paid in full reciept , didn't sign anything about job satisfaction ...
You sir , are not a businessman....
END OF STORY ...
Oh , previous owners warned me you were a crook . Even through the walk through on sale of house they tried removing your business sticker that you placed on the water heater...I asked for $300 of undone work to be removed from bill because he called and said now it will be an additional $500 and Drain Wizard Plumbing hadn't even done anything to deserve the first $300.
DON'T WASTE TIME WITH THIS COMPANY , THEY'LL SCREW YOU LIKE THEY DID PREVIOUS OWNER OF THIS HOUSE AND HOW THEY TRIED TO DO ME TOO...
THE OWNER , CARL , TALKS BAD ABOUT HIS EMPLOYEE ,AUSTIN , AND AUSTIN DOES THE SAME ABOUT HIS EMPLOYER , CARL...
BUYER BEWARE ... read more