My experiences with Zippivet have always been great over the past few years. As cat parents, it was…read moreimportant for us to find a vet we trusted to ensure our babies are in good hands. We found Dr. Helburn and her team who have helped us navigate challenging diagnoses such as diabetes and hyperthyroidism. With each concern, Dr. Helburn has always made me feel empowered to choose and explains the reasoning well behind any recommended tests and/or treatments. Anytime I have reached out for any questions or medication refills, I have received a timely response. I appreciate their medication reminder texts for my Gabapentin babies. Unfortunately, our senior baby's time had come and we had to make the tough decision to free him from his pain. We did not know what to expect and Dr. Helburn and the team did an incredible job setting expectations and never rushing us. We felt very supported during the process and the heartfelt card sent by the team really meant a lot. I certainly recommend this vet!

Here's some background, I adopted Sneakers in Feb 2023 from a lady out in Buna, TX. He was rescued…read morefrom a really bad animal hoarding situation. It was either I adopt him or he'd be euthanized at the local shelter. He joined the family with his late step brother, Pocky. Adopting him, I knew I'd have to take on providing him with care, love, and support that he didn't receive from his previous owners. Prior to considering ZippiVet, I've taken my dogs to Vetco Great Hills and wasn't liking their service as I felt it was too lackluster. Out of all the veterinary clinics I've been to throughout my lifetime of owning dogs, ZippiVet is by far the best! I'll tell you why: the staff is understanding, nonjudgmental, never prejudice towards POC. With many other vets, they have questioned me into oblivion about how I care for my dogs and are simply rude. Not at ZippiVet, they recognize that owners care about their pets and want the best for them. Staff respects all races and ethnicity of owners. Also, at ZippiVet, they act on a sliding scale basis when it comes to paying. They give me a high and low price then gives me the option to choose what to pay, they do not pressure me into paying for anything expensive. They notify me if something is too pricey then tell me that I can get it next time. Always reasonable. I have not found any vet in Houston that does this. It's either you pay their price or "you don't deserve to own dogs if you can't afford their vet bills" kind of attitude. Also, most of the sliding scale vets have an income requirement and the cheaper options only do preventative work such as Emancipet. Graciously, ZippiVet isn't like that! They are very transparent with everything and have given thorough explanation on all questions I've asked. Recently, my dog, Sneakers had developed an oral mass and his Houston vet referred him out to Dental Specialist who charged $200 for the initial consultation only to tell me that he would do the surgery for $6,000 and he didn't even diagnose the mass. I was told the biopsy cost $1,000. The dentist diagnosed my dog with periodontal disease, but wasn't given anything to treat it. Pet Vet Baybrook then guilt tripped me into sticking with the dentist since they they were more experienced than them and when the vet came into the room as soon as he saw me he told me that he needed to refer Sneakers out to a specialist. He refused to tell me what the mass was. He then proceeded to judge me about why I adopted Sneakers. Absolutely ridiculous! I told them I wasn't paying $6 grand for removal if they didn't even know what it was. So, I brought Sneakers in for a second opinion. Thankfully, ZippiVet agreed to take on the surgery for less than $5K and they didn't need a referral at their dentist to perform it either. They even removed the tartar causing the periodontal disease and removed some of teeth causing abscess. The take home instructions were simple and Sneakers has been healing just well. It is a good thing that the mass was benign and the DVM Dr. Audrey Hepburn explained everything very well! Staff even sent me pictures of the mass after surgery. They called me afterwards to check on Sneakers and always sent me follow up emails explaining the process. I even had them send Pet Vet the medical records. They did so without charge. All the staff have always been so nice and pleasant. Never making sly rude comments or remarks. Very professional. They always feed Sneakers treats to make him feel at ease. The clinic is clean with a nice scent. When Pocky was living, I took him here too. He received great service and for the longest time, he had a chronic skin condition covering his belly and inside his ears. I went to Pet Vet in Houston, they gave him something that didn't work, but when he was living with me in Austin I brought him to ZippiVet. They gave him meds to clear up the rash quickly without it recurring. I will always travel the great distance to bring my pets to ZippiVet! They are trustworthy and highly reliable!

Dr. Spellman was amazing! He's been helping me along with my little Joonie. Brought him in for his…read morefirst shots a month ago and he's been giving me advice on how to best care for him. He's old school, which I love. He's also helped me with my parents' other three dogs! Highly recommend.

We love going to Dr. Spellman! As a first time dog owner, I learned a lot in each visit. He's kind…read moreand funny and knows his stuff. The prices are fair and our pup is well taken care of Edit: 3 years later and we are still going to Dr. Spellman for our little fur baby. He takes great care of her and gives great advice on how to take care of her. The staff there is extremely friendly and communicative too! Sometimes when life happens and I have to reschedule, they are extremely accommodating. My husband and I live in Houston now and we still make the trip to Austin to come see him for the half year check ups

My 3 dogs love going here…read more Vets and staff are both caring and knowledgeable, meeting you and your dogs where you're capably at physically or finiancially. I appreciate being included on the full picture, with available options and their recommendation.

Another great experience today. Updating to add another photo from Dewey's visit on June 3rd.read more

Please read if your dog is large or deep-chested…read more This review is long overdue. The loss of my dog was profoundly painful, and it has taken me a long time to find the words to share this. I brought my 12-year-old Lab to this clinic after she began collapsing for no clear reason. The vet said he could see nothing wrong with her aside from her known diabetes-related issues and intermittent blindness. He said she appeared to him to be fine. Not long afterward, my dog suffered an acute emergency and died from gastric dilation-volvulus (bloat). Her death was extremely painful and traumatic. I have since learned that unexplained collapse can be one of the early warning signs of bloat, particularly in large or deep-chested dogs, and that there are preventive procedures that may be available. I wish I had been given any guidance about this risk and the options available. I am writing this out of responsibility to other pet parents. If your dog is at higher risk for bloat, I urge you to ask very specific questions and seek additional opinions. I hope sharing our experience helps another family avoid the pain we went through.

Dr. Carmona has seen 3 of our pets over the past few years. He is such a pleasure to see…read more He has better bedside manner than any people-doctor I see. He pays attention and listens. He gives lots of options and doesn't try to pressure you into doing everything. And he explains everything. He answers questions. All this and he truly is a pleasure. I have read about - and can understand- how difficult it is to be a veterinarian. I really hope he enjoys his work as much as he seems to. I'd like to continue to have him care for my pets for a long time!

I cannot say enough wonderful things about every person on this team. We found out in June my 9…read moreyear old Bernese Mountain dog has cancer. We were recommended to Dr. Weinstein by our primary vet. From the first moment we met with him, I knew we were in good hands. He explained everything thoroughly and even caught a heart arrythmia before getting surgery. The cardiology team was able to stabilize her heart and were SO communicative during the entire process. Dr. Weinstein provided us with resources to help with funding, let us know he was always available via email, and truly made a super scary situation feel less scary. Fast forward to her surgery day, the nurse, Travis, made us feel so comfortable dropping her off letting us know he would be with her until 6 PM and answered my 100 million questions. Her surgery was so quick and Dr. Weinstein then called us again with an update on how it went. That night we received an update text message from the nurses Jessica and Travis with a picture of our girl. When picking her up, Fame gave us an incredible rundown of how everything went, very clear instructions on how to take care of Sadie post op, and once again, answered my 100 million questions with patience. We even got a hand painted bag all the nurses signed and a little stuffed toy. I truly cannot thank this team enough for not only their exceptional care but the customer service aspect as well. It is heartbreaking to hear your dog has cancer, but this team truly goes above and beyond to make it as painless as possible. Thank you all so much. We are so thankful for you all!

Dr. Treuil and his staff have been nothing short of accomodating and kind during my entire…read moreexperience in dealing with them. My pup underwent radiation treatment initially back in December 2025 and they not only the most economical option I came across regarding treatment with an oncologist, but the level of care for my pet....the customer service was extremely on point. And the treatment worked! Unfortunately, remission only lasts so long and I went right back to them to inquire about following up and I was taken care of immediately and with the same level of care I experienced previously. I've read some negative notices on this thread and I don't discount anyone's previous experience. This is a business that has to deal with extremely sensitive situations and very sensitive times in people's lives and largely, insurance doesn't cover what we need for our pets. I'm fortunate enough to have the means to cover the expenses, but what I will say is VCA was extremely accomodating to my circumstances when other oncologists I approached definitely treated me as a cash grab. I usually don't write reviews, but felt compelled to put in a good word to support a local business as is typical here in Austin. When I see good people doing good work, especially during a time of hardship for me, I'll do what I can to spread the good word. Thanks again to the team at VCA for taking care of my pup and giving her an extension to her life, I'm forever grateful for your work and efforts.

Dr. Stansell is the kindest and most caring veterinarian. She is knowledgeable and genuine, and…read morehelped us get through the loss of our pet. We love her. Jenna and Len are wonderful as well. We are so grateful for all the love and support they have provided all of our pups.

Three pets and many years later, we still depend on Northwest Veterinary Hospital for every aspect…read moreof our fur babies' care. You can count on gentle but thorough care, careful billing, exceptionally kind doctors and staff addressing every single question with professionalism and compassion. I like ALL the doctors there, and recommend them wholeheartedly.

We've had multiple wonderful experiences at CityVet, and every member of their staff has been truly…read moreexceptional. We have a 68-pound Great Pyrenees/German Shepherd mix who is extremely anxious and reactive during vet visits. The CityVet team is always incredibly gentle and patient with her, and they never force anything that would increase her anxiety. They take the time to earn her trust and make each visit as low-stress as possible. Nail trims have been especially challenging for us, but thanks to Jessel, we were finally able to get our dog's nails trimmed without a muzzle or any restraint. Jessel was so patient and compassionate, making sure our pup was comfortable every step of the way. We honestly couldn't believe how smoothly it went. We're so grateful to Jessel and the entire CityVet team for the care, kindness, and respect they show our dog. It's clear they genuinely care about both their patients and their owners. We highly recommend CityVet to anyone, especially those with anxious or reactive pets.

Great vet practice. The vets and the staff are top notch. Very caring and kind and patient, even…read morewith our dog that is very fearful at the vet's office. They have been great at getting appointments scheduled quickly, and even worked us in when we needed one of our dogs to be seen right away. Highly recommend this practice!

We came in with an emergency a year ago and had such a great experience that we have switched our…read morepet care here (26 years at the other place). The service is amazing. The only issue we've ever had is that our 130lb rescue has occasionally refused to leave! He loves them so much.

The entire team at this clinic showed incredible compassion during one of the hardest moments of my…read morelife. When it was time to say goodbye suddenly to my cat Henry, the doctors and staff were kind, patient, and made sure everything was handled with dignity and care. Dr. Mash and Dr. squires were so kind and caring. Receiving a handwritten card from the team afterward meant so much to me and I'm very grateful for the care they gave Henry and the kindness they showed me.