I called Kevin about inspecting / assessing a wood-burning fireplace at a home we're buying. We…read morewant to convert it to natural gas. Kevin only does wood-burning fireplaces, but he spent at least 10 minutes with me diagnosing what was going on with the current fireplace (previous owner had it blocked with a sheet of galvanized steel), explaining our options, and making some very smart recommendations about how we could proceed. Greatly appreciate him sharing his expertise! 5 stars!!

Kevin was very prompt and professional. He was able to inspect and clean our wood Insert and give…read moreus advice on how to keep it in the best condition possible (I'm new to wood inserts lol). I even had some questions after he left and he responded quickly. Super professional and would recommend to anyone!

It took a while to get on their calendar but they did a great job at a fair price. Purchased and…read morereplaced a part in my fireplace and were very friendly, and easy to with with.

Ritchie is responsive and on time. He shows you photos of what he finds inside and out and talks…read moreover the options at different price points. I appreciated his candor and he operates his business with a great deal of integrity. I highly recommend Idaho Fireplace & Chimney.

I used a different company last fall that was highly rated on Yelp. They gave me incorrect…read moreinformation about my wood stove operation and didn't fix a problem with the cap on my chimney. Brandon came out just now and cleaned a couple dozen dead song birds out of my wood stove flu pipe in addition to the creosote buildup from running the stove all winter. He was also on time and polite. He's going to find a new cap for me without the bird gap. He takes plenty of pictures both inside the chimney and from the roof so you can see what's going on. This guy is great and I highly recommend him.

I had a squirrel in my condo when I got home one day. I knew that I needed to either repair or…read morereplace my chimney cap. I called Boise Chimney, left a voice mail message, and got a returned call right away. Brandon said he could come out and look to see what I needed and give me an estimate for the cost to repair or replace. An appt was made for the same day. I received a text message when he was on his way. He was so professional and courteous. He told me he was going to go up and take some pictures and come back down and explain to me what he seen. Come to find out there was a tree branch growing beside my chimney and every time the wind blew it was hitting my cap and eventually knocked it off. This was also affecting my neighbor because her chimney cap was smashed to one side because of that same tree branch. I had Brandon show my neighbor the pictures so she would not light a fire in her fireplace because of the tree branch up there that could catch fire. She had actually seen my chimney cap one day on the ground, picked it up and saved it. Brandon asked if he could see it. She gave it to him, he then said he could put it back up there for me and also try to straighten out my neighbor's cap. He went above and beyond. I am so impressed by him. I cannot say enough good things about Brandon. I currently do not use my fireplace, but if I ever decide to, I will definitely hire Brandon to inspect and sweep it for me. Highly recommend this company!!!!

I contacted Safer Chimney for chimney repairs this past summer in July. They did a wonderful job;…read moreShawn was also kind to blow leaves and debris off our roof and then the sidewalks while he waited for things to set. Because he was so kind and generous to do that, I asked if he would be interested in re-bricking our front steps as well. He agreed and also did a beautiful job on them. I'm thrilled with how they turned out. They did 5-star work. The reason for the 4 stars instead of 5 is because of issues with timeliness in coming/arrival and finishing jobs in a timely manner that others mentioned in their reviews. I do hope that this company visits this criticism and takes it as incentive and opportunity to review how they can improve in this area. I appreciate their work ethic and workmanship so much.

After the 4th time of them rescheduling me on the day of service, I am done. Very bad communication…read moreon their part. You call and they hang up or don't answer- kind of like they are screening the calls. I can't say if they do a good job, as they did no work, just kept wasting my time. Oh, and it took scheduling out 2 months for the first scheduled cleaning. They gave excuses of: An emergency gas leak Emergency illness Tech comes out and says we need the boom lift and its not available today Tech with boom calls and reports boom has a repair issue that just happened Each time this was notice given day of service after the arrival time that they scheduled.

While visiting my mother she had scheduled a chimney sweep (will not mention them) who changed appt…read moretimes and day 3 times on her and still had not shown up. Now it was over a month since she called and needed her chimney cleaned. I went to Angi's list and found the only chimney cleaners in our area, Chimney Bros. Not only did they call immediately but made an appt the following Monday at 3:00 PM. Monday arrived and he came at 2:30 PM, early. He cleaned the chimney, pellet stove, porch which had debris dropped on it. So professional and courteous to my mother. I would highly recommend them to anyone.

From the owner: Chimney Bros have two split owners, Beau Patterson and Trevor Sund. These two have worked as…read more firefighters in the Treasure Valley with over 20 years experience combined. Along with their firefighting backgrounds they also have a background work as chimney sweeps prior to starting their own business. They have undergone hundreds of hours of training and studying to bring you the peace of mind that your fireplace needs will be met with a great attitude and desire to serve.

This place is OPEN. We bought a new house and it had an electric fireplace insert placed inside the…read moreold wood burning fireplace. I removed the electric insert, but wanted to have my fireplace cleaned/ inspected before starting a fire in it. They showed up and were in and out wishing 20 minutes. Fireplace looks great and everything is apparently good to go. Very smooth process!

WELL DONE - quick and efficient…read more In spite of our current HOT weather... preparing for the opposite that WILL happen sooner than any of us want to imagine... Called Top of The Stack today - to request service for our chimney / wood burning stove. Matthew answered the phone, took down my address and was at our home in less than an hour. He is a man of few words. Got right to work. Scraped and vacuumed the stove. Swept and inspected the chimney. He put down drop cloths and was careful about moving the very large vacuum carefully - no dings in my walls or floors. His post service verbal summary was easy to understand.

This company is roofing my neighbors house they left shingles and nails all over MY yard and didn't…read morepick them up or warn us about the nails. Workers saw me picking up everything didn't offer to help didn't care at all. What a poorly run company. Don't hire them unless you want the risk of tetanus for everyone adjacent to your home.

Do not do business with this company. He hires workers and then refuses to pay them. It's been over…read more2 months and he still hasn't paid the money he owes. Look elsewhere if you want a trustworthy company.

We called and they came out the next day to clean our stove and the cap cover. Stumped them on why…read moreour fireplace wasn't starting but they never gave up. They were respectful and clean. Very reasonable and explain everything they did. I would definitely call them again .

I will start off this review with, Jose the owner is very charming and knowledgeable, however his…read morecommunication skills and time management need improvement. He repaired our old chimney and did an excellent job but getting him to our house when he said he would be there was like pulling teeth. If you consider hiring him you need to make it very clear that you want him at your home on certain times and days and give him a deadline to when you expect the job done. I wish him nothing but continuous work and better communication and time management.

They were dispatched by Landmark Home Warranty. They told Landmark they could not get back to us…read moreafter initial visit for at least 2 weeks and they can't get the part. Landmark stated they are waiting on Reds to call and update their them with the diagnosis and fact they can't work on the system. Due to Reds failure to do their job, I now can't get Landmark to reassign to another contractor. Also, Reds left my furnace in parts, so whoever has to come behind them has to deal with a torn apart system as well.

My furnace was sounding odd and another company recommended an entire new system that could cost up…read moreto $16,000 - but for just $2,800 I could probably get by with some "restorations." Among them a new motor for $867. Something didn't sit right. I called Boise Heating and Cooling looking for a second opinion. Thank goodness Nick answered! He just replaced that motor and charged me $515. He arrived a few minutes early and was out in under an hour. In today's world having skilled, knowledgeable people we can hire knowing they will act with integrity is just getting harder and harder to come by. If you want to save yourself stress and money, don't do what I did, just call Boise Heating and Cooling first.