It took a while to get on their calendar but they did a great job at a fair price. Purchased and…read morereplaced a part in my fireplace and were very friendly, and easy to with with.

Ritchie is responsive and on time. He shows you photos of what he finds inside and out and talks…read moreover the options at different price points. I appreciated his candor and he operates his business with a great deal of integrity. I highly recommend Idaho Fireplace & Chimney.

I used a different company last fall that was highly rated on Yelp. They gave me incorrect…read moreinformation about my wood stove operation and didn't fix a problem with the cap on my chimney. Brandon came out just now and cleaned a couple dozen dead song birds out of my wood stove flu pipe in addition to the creosote buildup from running the stove all winter. He was also on time and polite. He's going to find a new cap for me without the bird gap. He takes plenty of pictures both inside the chimney and from the roof so you can see what's going on. This guy is great and I highly recommend him.

I had a squirrel in my condo when I got home one day. I knew that I needed to either repair or…read morereplace my chimney cap. I called Boise Chimney, left a voice mail message, and got a returned call right away. Brandon said he could come out and look to see what I needed and give me an estimate for the cost to repair or replace. An appt was made for the same day. I received a text message when he was on his way. He was so professional and courteous. He told me he was going to go up and take some pictures and come back down and explain to me what he seen. Come to find out there was a tree branch growing beside my chimney and every time the wind blew it was hitting my cap and eventually knocked it off. This was also affecting my neighbor because her chimney cap was smashed to one side because of that same tree branch. I had Brandon show my neighbor the pictures so she would not light a fire in her fireplace because of the tree branch up there that could catch fire. She had actually seen my chimney cap one day on the ground, picked it up and saved it. Brandon asked if he could see it. She gave it to him, he then said he could put it back up there for me and also try to straighten out my neighbor's cap. He went above and beyond. I am so impressed by him. I cannot say enough good things about Brandon. I currently do not use my fireplace, but if I ever decide to, I will definitely hire Brandon to inspect and sweep it for me. Highly recommend this company!!!!

This place is OPEN. We bought a new house and it had an electric fireplace insert placed inside the…read moreold wood burning fireplace. I removed the electric insert, but wanted to have my fireplace cleaned/ inspected before starting a fire in it. They showed up and were in and out wishing 20 minutes. Fireplace looks great and everything is apparently good to go. Very smooth process!

WELL DONE - quick and efficient…read more In spite of our current HOT weather... preparing for the opposite that WILL happen sooner than any of us want to imagine... Called Top of The Stack today - to request service for our chimney / wood burning stove. Matthew answered the phone, took down my address and was at our home in less than an hour. He is a man of few words. Got right to work. Scraped and vacuumed the stove. Swept and inspected the chimney. He put down drop cloths and was careful about moving the very large vacuum carefully - no dings in my walls or floors. His post service verbal summary was easy to understand.

I contacted Safer Chimney for chimney repairs this past summer in July. They did a wonderful job;…read moreShawn was also kind to blow leaves and debris off our roof and then the sidewalks while he waited for things to set. Because he was so kind and generous to do that, I asked if he would be interested in re-bricking our front steps as well. He agreed and also did a beautiful job on them. I'm thrilled with how they turned out. They did 5-star work. The reason for the 4 stars instead of 5 is because of issues with timeliness in coming/arrival and finishing jobs in a timely manner that others mentioned in their reviews. I do hope that this company visits this criticism and takes it as incentive and opportunity to review how they can improve in this area. I appreciate their work ethic and workmanship so much.

After the 4th time of them rescheduling me on the day of service, I am done. Very bad communication…read moreon their part. You call and they hang up or don't answer- kind of like they are screening the calls. I can't say if they do a good job, as they did no work, just kept wasting my time. Oh, and it took scheduling out 2 months for the first scheduled cleaning. They gave excuses of: An emergency gas leak Emergency illness Tech comes out and says we need the boom lift and its not available today Tech with boom calls and reports boom has a repair issue that just happened Each time this was notice given day of service after the arrival time that they scheduled.

I used their company two years ago and they were great. I used them last year and they were awful…read more this year they went beyond awful and when they showed up and gave me a line of nonsense after saying they could clean my chimney before they came. Then when they got here it was a whole other story. We agreed they should leave. thanks for wasting my day

We were in need of a chimney sweep- inspection and as I was thinking about it, who passed me in the…read more16, "A Fireman's Chimney Sweep". Called them up, made an appointment and they had responded within a half day to me and we were on calendar. They showed up, calling us when they were on the way, within the scheduled appointment time. They were very professional and careful as to place down tarp in the area of my fireplace and walk areas as I have light color carpet nearby. The work was done, explained to me my concerns and left without any residual or marks on my carpet. I am calling them out again when I need service or assistance as I am not to happy on a roof, just saying! I thanked them for the help and recommendations that were provided to me too.

Excellent service 10 out of 10. He picked up his phone answered any questions and was professional…read morewould recommend his business for anyone in the valley. He does remind me of the guy from Mary Poppins

Nick, small business owner of Reds Refrigeration Service and Repair delivered and even went beyond…read morewhat any paying customer can expect when your 32 year old air conditioner has an irreparable leak of now banned Freon and has stopped cooling during the hottest days of triple digit temperatures in Boise. Working with my Landmark my home warranty provider, he promptly provided his professional assessment and obtained an approval for a much-needed unit upgrade, facilitated getting the unit delivered in just a few days, and completed the installation on a Saturday morning as the temperature rose to 102 degrees that afternoon - whew! Thank you, Nick!!! During installation, an internally corroded ventilation flume pipe broke, and Nick knew where to go to get a new one and did just that without missing a beat. This could have caused another two or more days' delay, but Nick took care of us. He explained the warranty and that the new unit was already registered with the manufacturer. It's working superlatively and we couldn't be happier with Nick's service and attention to detail, including adding additional structural support to some damaged dry wall under the unit that he didn't have to do nor did I realize it was compromised from previous water damage from the prior unit; he also applied new duct seam adhesive at all junctures and improved access to the filter for us. We highly recommend Nick and Reds Refrigeration Service and Repair!

My furnace was sounding odd and another company recommended an entire new system that could cost up…read moreto $16,000 - but for just $2,800 I could probably get by with some "restorations." Among them a new motor for $867. Something didn't sit right. I called Boise Heating and Cooling looking for a second opinion. Thank goodness Nick answered! He just replaced that motor and charged me $515. He arrived a few minutes early and was out in under an hour. In today's world having skilled, knowledgeable people we can hire knowing they will act with integrity is just getting harder and harder to come by. If you want to save yourself stress and money, don't do what I did, just call Boise Heating and Cooling first.