I just had a root canal done on a molar. The procedure appeared routine and was completely…read morepainless. I couldn't help noting how this involved detailed work on a miniature scale, done under a microscope Dr. Greenwald used through most of the procedure. There was no pain after local anesthetic wore off, and no pain when using tooth. Xray in 9 months will determine if bone has grown back into area that was infected. However, I have little doubt that this will happen. Definitely recommend.

I would never have thought a root canal could be amazing but Dr Greenwald is just that. I've had a…read moreroot canal before at a different office so I was dreading this one. I not only didn't feel the shots I didn't feel any of it. I will continue to refer everyone to him!!!

the office staff was very patient with me as i asked tons of questions as i decided which direction…read morei wanted to go. helpful on what they thought was best but let me decide. i had Doc Steele for what i would call major work. He was fast and efficient. i was expecting a longer time in the chair....whew. when i had difficulty with the Novocain he immediately took assistive action (thank you) !!!!!!! proper follow up calls to check on me. I would say give them all a raise but then your prices would go up....lol

My husband and I both went in as new patients for our yearly cleanings. My husband was then given a…read moretreatment and estimate for additional work that needed to be done on his teeth, for a cost of $17,928!!!! Outrageous prices and rude customer service. When we found a new dentist and asked that our records be transferred we were given the cold shoulder and told it would cost $60 for them to transfer the records. To push a "send" button? Really? Stay away this establishment.

I wanted to give this local dentist a shot and it wasn't a good choice. I had a 7A appointment and…read moredidn't even get out of there till after 11A. I understand that first visits can take up to 90 minutes but this was excessive. Also, everyone was sick, even if they had face masks on, it felt risky being that close to the dentist and his assistant while they cleaned my teeth. My cleaning was painful and even weeks later, my teeth are really sensitive. The receptionist was doing her best. The lady who does billing did okay, but what I was billed for seemed to not match the services I received. And the peer pressure I was given about getting their specific mouth guard made me have to be stern with the dentists. Overall, not happy and will not go back.

I've been a patient at this office for a couple of years and have always had positive visits. I…read morerecently had an older crown break, so I called in to get an emergency appointment. Due to the last-minute need, I was scheduled with a new dentist to the practice, Dr John Ramirez. All staff members I interacted with including the front desk staff, the young woman who took my x-rays, Dr Ramirez, Dr Stout and a different tech who took my post-procedure x-rays were all very polite and professional. Dr Ramirez conducted an exam and explained to me the options for a crown replacement. Before proceeding, a staff member came in and showed me what the costs would be (before and after insurance coverage) for the two options I had available. I opted for the Cerec crown which is made in the office and placed the same day. Dr Ramirez was very thorough in his explanation, made sure I was comfortable with the procedure and ensured that the final placement was a great fit. The technology available at this practice is impressive. I appreciate the option to complete the patient questionnaire electronically prior to the visit, the digital x-rays are much better than what I've experienced at other offices and the in-house Cerec crown option was great. While my appointment took about 3 1/2 hours, there was no need for a temporary crown and a follow up appointment to place a permanent crown. While I was waiting for the crown to be made, I mentioned that I had an implant that was a bit loose. Dr Stout was able to come in, between his other patients to check it out and get it tightened up. With each visit I've been very impressed by the efficiency of the techs and assistants. They are very good at what they do and are also very personable. This visit ended with a quick checkout at the front desk - easy payment and next routine appointment scheduled.

Dr Ziese and all of the hygienists here are amazing. They are SO SO good with kids, my son (4)…read moreactually loves going to the dentist and he listens to everything they say to him about taking care of his teeth. He chooses different foods for snacks, makes sure we brushes correctly and asks for help flossing. He had to get his first filling and they made him feel so comfortable, he did amazing! I truly believe that having a great dentist this young can form how you view dental hygiene and dental visits for the rest of your life and I am very glad to have found Dr Ziese and her staff!

My family used to go to a dentist in Cameron Park for years. The main dentist, who we loved,…read moreretired and moved away. We continued to go there but with the other dentists and new office people, It just wasn't the same. No personal touch anymore, you were just a number. Then we found Ziese Dentistry and boom! The personal touch, friendly staff and professionalism was so welcoming. Dr Ziese is great, the staff is great. Gentle and informative to every thing they do. The cost is very reasonable compared to our last dentist. Wish we would have found her sooner. They recently moved from Diamond Springs to a bigger, nicer and more modern office in Placerville but the same kind, courteous and friendly professionalism remains. If I could give them 10 stars I would.

I think Dr. Sohi is great. Wonderful chairside manner. Conscientious and does a fine job on my…read moreteeth. Great Placerville downtown location.

Run far and fast if you want your teeth and well being to be in tact. Unsanitary, rude ,…read moreincompetent clinic . From dentist to staff , no wonder they are trying to go by another clinic name .

I went into Pacific Street Dental today for the very first and the staff were amazing and super…read morefriendly. When I was getting my cleaning they were very gentle on my teeth and took no more than 15 minutes. X-Rays were very fast and painless, no uncomfortable hard plastic digging into my gums. Dr Ngo was very professional and he took time to listen to me when I told him I had a sensitive tooth. 12/10 experience. Can't wait to go back

Dr. Ngo was recommend by one of my relatives who had a medical situation that made dental work…read morerisky and difficult . she told me Dr. Ngo did a meticulous and painless job on her teeth. My experience was also due to a critical case that Dr. Ngo did with great care and no pain. I've been recovering from this morning's procedure with almost no pain and haven't used any medications yet! Dr. Ngo is professional, punctual, attentive, detailed oriented, very caring, and smart. All of his staff are as professional and caring and skilled as well. I am glad I reached out to him for a major dental work that went very well despite my fears! Thank you Dr. Ngo and staff!

I was a new patient to Dr Injoo Han on May 14, 2024. He…read moreexplained my treatment plan in a gruff, rude and condescending manor. He was extremely impatient at addressing my questions and concerns. I was facing 3 root canals under existing front tooth crowns so I had some concerns. He cut me off at each question I asked and became increasingly angry and responded to each in an angry, raised voice. I abruptly asked him why he was being so rude and yelling at me? I told him, this is no way to speak to your patients, at which point he became even angrier. He screamed and raised his hand as if to strike me. I immediately got up to leave. He continued screaming at me as he followed me to the waiting room. 2 staff members witnessed this abuse and literally blocked him from advancing any closer to me. They looked as terrified of him as I was. This man has extreme anger issues and should in NO WAY be entrusted with patient care. My very next step is a formal complaint to the dental board, and to my attorney. Please find yourself another Dentist.

I went in today only for X-rays this big Mexican lady I have never seen before, came out to call me…read morein. she was very rough, stretched my mouth out, and shoved in the devices. not at all gentle. I have never had this kind of experience with X-rays. very rough, very rude and didn't seem to know what she was doing . Then after I went out in the waiting room, she threw her hands up in the air to the other assistant, indicating I was not coperative. I have never experienced anyone like her in a dentist office. I could barely understand her, and when I asked her to repeat what she said, she was mad and rude.

I arrived with my daughter. Every single employee is nice and respectful. The Dr was super kind and…read morethe place is clean. They make the kids feel super comfortable and was able to get a quick appointment. Highly recommended for kids

We've had a decent experience with dental care at the EDH Make-a-Smile location. We were then…read morereferred for an orthodontist consult at the Placerville location. When we arrived only scans were taken and no consult actually took place. We then waited over a week for a call to be scheduled for the actual consult, then were rescheduled and rescheduled again, then made to go to EDH for an x-ray that should have been done already, then back to Placerville for the orthodontist. After all the run around, once we were at the Placerville location we were appalled at the state of the place. The bathroom was filthy, with a layer of grime on everything, and smelled like stale pee. The waiting room floor looks like it hasn't been cleaned, maybe ever... there were literal bugs crawling on the floor. The few old sad toys in the waiting room are also dirty. Ultimately we decided to leave and will be taking our referral and X-ray to another office. We let the staff know why we were leaving, they were hardly apologetic. I called "solution management" to make a complaint, they didn't seem to care either.