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    State Caton J, DDS, MS

    3.8 (4 reviews)
    Open 8:00 am - 5:00 pm

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    I wanted to give this local dentist a shot and it wasn't a good choice. I had a 7A appointment and…read moredidn't even get out of there till after 11A. I understand that first visits can take up to 90 minutes but this was excessive. Also, everyone was sick, even if they had face masks on, it felt risky being that close to the dentist and his assistant while they cleaned my teeth. My cleaning was painful and even weeks later, my teeth are really sensitive. The receptionist was doing her best. The lady who does billing did okay, but what I was billed for seemed to not match the services I received. And the peer pressure I was given about getting their specific mouth guard made me have to be stern with the dentists. Overall, not happy and will not go back.

    I've been going to this dentist office for over 10 years and I will not be returning. I stayed at…read morethis location through the numerous Dentists, hygienists and receptionists changes over the years but the current staff is the worst. They can't keep appointments, try to upsell on the most expensive treatments, dentist Stout is impersonable, some of the receptionists have been rude and overall I'm left with an unprofessional impression. Seems like they are just in it for the money and care less about the patients. There are plenty of other Dentist offices in the area and I recommend going to one of them.

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    I cannot believe I am doing this but I am writing a Positive Review about a Dentist which is most…read moreterrfying thing to me outside of having a flat tire in the middle of the night in Pollock Pines, CA. I broke a tooth and my mother, Nancy Mathis, told me to see her Dentist. I yelped him and the reviews were positive but I was suspicious that there was a global conspiracy to spin this place as being a good Dentistry Practice. I have associated some of my past expereinces with Dentists right up there with the House of Pain. I came in and I need to tell you that the ladies at the front Counter are Kind, and Hospitable. They processed my Delta Insurance information and communicated right up front what my benefits were that would cover my various services. I went in for my XRAYS and I have a terrible gag reaction to anything in my mouth and they numbed me up and were very patient. Every assistant is amazing. I discovered that I needed a Crown and they preped me for a temporary and created the mold for my permanent crown. They consistently communicated to me that they wanted me to go into Christmas pain free. I came back and got my permanent crown and then I met my Hygienist who gave me a cleaning who is AWESOME! say it with me Matt Delgadillo is an incredible Dentist and does a great job. I have more work to do in 2026 and I am not anxious or worried about sgoing here for my treatment. I highly recommend that if you need Dental Care come here.

    The dentists , hygienists and staff are all great. Kudos to Dr Matt. I have been going there for…read moremany years.

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    Five stars. Not going to lie, I've been putting off finding a dentist for a few years. The task in…read moreand of itself feels so daunting... and i just couldn't pull the trigger. BUT, I'm glad I finally did. Not having been to a dentists in a few years thanks to a move and the pandemic... I was extremely pleased to find The Cold Springs Dental team. I had my first appointment today and from the friendly, knowledgeable and courteous staff at the front desk- to the actual dental team offering the 5 star care... it was a relief and a pleasure. The team at the front desk has been wonderful about reaching out and trying to get me in sooner than later. They have been flexible and on point with every action they have taken. The dental team was equally and more importantly knowledgeable - spoke to me in terms i could understand and reviewed my dental pictures, etc in detail. They were also great about providing options for teeth whitening when I inquired and I really feel like they cared about my needs. My husband had his first appointment and cleaning today as well and raved about the care he got once he was done. It's hard to find a dental team who really cares about you and shows it. One who works with you and really makes it about the customer and what is important. I am extremely happy with our choice to seek out care at Cold Springs Dental and would highly recommend making them your dental team if you have the chance to do so.

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    Smile Time Dental - Placerville

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    2.3(3 reviews)
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    Horrible experience. Went for years without dental insurance. Finally had insurance & chose their…read moreoffice after a very friendly phone chat. Was in desperate need of immediate dental care. Was a nightmare trying to get work done. Which never happened. Filled out their form on first visit. Asked about medical issues. I had a medical issue that requires taking antibiotics before teeth are pulled. (Common & nothing out of the ordinary). Dentist asked if I had a current doctor. Told him no. He asked if he could just prescribe the antibiotics. I told him yes. I was told years ago to make dentists aware; and that's how they've always handled it. Proceeded with x-rays, exam. And then things got weird. Needed a lot of work. And it ALL (far as I can tell) had to be scheduled at other offices. Cleaning, deep cleaning, tooth extractions, fillings, crowns... not sure if any of it was going to be scheduled at this office. But they scheduled two starting appointments for me at two different offices in Folsom for that week. Showed up at first Folsom appointment. Tooth cleaning. Was in chair, ready to go. And they said the dentist put an order on my file that I couldn't get work done without getting clearance from my current physician. (Note: I did not have a current physician). So I also had to cancel the second appointment at the other office. (That the dentist - who put the hold on my work - had scheduled). And was told that if I canceled again, they wouldn't see me. So began the journey of getting a new physician. Getting medical/lab tests done since I was a new patient. And in the end, two months later, she just asked me, "So, do I just prescribe an antibiotic? What should I prescribe?"... and signed off the clearance note for the dentist. Where upon... The dentist office just happen to call me a few days later & asked if I had it. I told them yes. I would drop it off that week. And they told me no. I had to scan it and upload it into their system. I told them that I drove by their office almost daily, it would be far more convenient if I could just drop it off. (It was the same paper they handed me months prior in physical, hard copy, form). They said that their dentist needed to be able to read it before they could see me. So I couldn't drop it. I would have to scan and upload it. What the ?! Been close to a year and I still haven't seen a dentist. Far as I can tell, this place makes a living off billing insurance companies for exams and x-rays, and nothing more. I have no idea how to choose a dentist after that experience. And in the meantime, am still in need of dental care. And actually don't know if my insurance company will even pay for a whole new set of x-rays and exam elsewhere since all the work that was previously approved here was never completed. Stay away from this place. I've never seen anything like it.

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