I had a root canal done here. The staff was professional, and the procedure was explained clearly…read more The experience was much more comfortable than I expected. I would recommend this office.

My first teeth cleaning was scheduled for 9:00 a.m. My cleaning did not actually begin until nearly…read moreTHREE HOURS later. During the appointment, one dentist examined me in a way that was painful and told me I had gum disease. I was then referred to a periodontist within the same practice. After examining me, the periodontist told me my gums were absolutely fine. Getting two completely different assessments in the same office was confusing and concerning. At one point, I was asked to pay even though my appointment was nowhere near finished, and there seemed to be no end in sight to the waiting. The office itself feels dated, crowded, and extremely busy. There seemed to be a large number of patients scheduled at the same time, with staff rushing from person to person. I was left waiting for long periods and genuinely felt like they had forgotten I was there. During the hours I spent there, I was never offered water or asked if I needed anything. This was genuinely one of the worst dental experiences I have ever had. I understand that affordability may be one of the reasons people choose this practice, but after my experience, I cannot recommend it. If you have another option for dental care, I would take it.

Hats off to Dr. Ding - the BEST BEST BEST oral surgeon IN THE WORLD! I was referred to Dr. Ding by…read moremy family dentist - Dr. Sura at Reveal Dental next door when I needed to remove 4 wisdom teeth and the other 4 regular teeth for my orthodontics treatment. If you go to Dr. Ding, I can 1 million percent guarantee you that you're in great hands and will have an awesome and painless experience. I came from Vietnam and had really bad and painful experience (even from cavity filling) with dentists there which has traumatized me until today. I came to Dr. Ding in Oct 2018 for a consultation when I knew that there might be a potential of removing 4 wisdom teeth. Dr. Ding's staff took my x-ray, and Dr. Ding explained everything very thoroughly. He dropped me a bomb (which I knew he would) that I had to let those 4 wisdom teeth go because they were impacted. My top ones came out in an angle leaning on my big molars. My bottom ones only peaked out of my gum for a little and they were sideway. He checked my nerves on the x-ray and said there was nothing to worry about since my nerves stayed low. One thing that gave me chills was that he would need to cut my gum open to remove the impacted bottom wisdom teeth because of the way they grew. That part freaked me out. I've never had anything cut open my whole life, and now I would have to do it in my mouth? I postponed the decision for a few months until my orthodontist told me that I really needed to let them go AS WELL AS additional 4 more to make sure for my teeth to straighten out. In mid May 2019 I was brave enough to come to Dr. Ding again and told him I was ready for the procedure and needed him to pull 4 more. He went through everything clearly and thoroughly with me again. I would be put to sleep through IV during the procedure, just so I could have the best and painless experience. He also warned me ahead of time that I would hate him for 2-3 days because my bottom wisdom teeth would be a bit difficult to take out, so I would expect to be sore a bit more. My appointment was at 7:30am and I was taken in right at 7:30am. The assistant got my blood pressure, put wires and stickers on my body to measure my breathing during my sleep. Dr. Ding waited no time to come in. He's also an expert in injecting IV. I just followed his instruction on how to release or hold my hand, and everything was in without me feeling a needle poking my skin. I was then immediately assisted with an oxygen mask. Dr. Ding then said something and before he finished his one sentence, I was knocked out around 7:40am. Then I heard people talking and tools being put away. An assistant asked if I was awake and the procedure was successfully done. I looked at the clock and it was 8:10am - it only took Dr. Ding 30 minutes or less to pull 8 teeth in one seating. Is he a superman?! I was then moved to the recovery room, still in and out of the other world. Dr. Ding went over my medicine with my husband, what I should and shouldn't do, and all that good stuff. I left the office 30 minutes later. Recovery: Painless and too good to be expected. Dr. Ding called me that afternoon to check I was doing, how the bleeding was, and how I felt. It was very nice thoughtful of him to do so. I already expected to be sore and uncomfortable for 2-3 days as he warned me, but I was not sore at all. My cheeks did not even swell, I didn't get to look like a chipmunk. People couldn't tell that I got the procedure done from just looking at me or talking to me. I stayed on the prescribed Ibuprofen and only took the strong pain killers on the day of the procedure just to calm it down after the anesthesia wore off. Other than that, I still have a full bottle of the strong pain killers. The most important thing is to follow his instructions very carefully and everything will be just fine. Post-op follow-up: One week after the procedure, I came back to visit Dr. Ding again to make sure I was healing properly, and I was. Dr. Ding was always available to answer any question/concern and see me if something was bothering me. The recovery process really shows how skilled/talent Dr. Ding is. Even with those complicated teeth, he pulled it off as if nothing happened, and I was so impressed. Pricing: I see reviews saying that it's pricey here. As a very happy patient, I'm confident to tell you that you get what you pay for. When it comes to your health, you can't put a price on it. I strongly recommend you to go with Dr. Ding for any oral or maxillofacial needs. I'm not saying he's expensive or cheap because I didn't compare prices anywhere. I 100% trust my dentist's referrals. Based on what I paid (both insurance coverage and my own out-of-pocket), the service I received and my recovery experience, it's absolutely worth every penny and I think it's very reasonable. THANK YOU THANK YOU Dr. Ding and the entire staff at Austin Oral Surgery in Cedar Park. I truly appreciate the care and the service you provided me.

Very knowledgeable and highly recommend! Spends time understanding patient's medical issues prior…read moreto meeting and then thoroughly going through recommendations.

I was referred to Dr. Bob after moving to Austin from Southern California. I was suffering from a…read moretoothache, which turned out to be two old caps I needed replaced. My initial consultation with Dr. Bob was informative and didn't feel at all like the usual dentist sales pitch. I could tell that Dr. Bob genuinely cared, even though he just met me. He took the time to explain to me exactly why my caps needed to be replaced, showing me x-rays and pictures of the area. I went back a few months after my initial consultation to have the work done (once my new insurance kicked in) and couldn't have been happier with my visit. The work took a few hours, but flew by mainly because of how nice he and his staff are. My dental assistant was Sara and she was friendly and talkative, even asking me several times if I was comfortable and wanted any water. Throughout the process, Dr. Bob explained exactly what he was doing every step of the way. It might sound silly, but I felt like I was being educated, rather than just sitting there bored. I would highly recommend Dr. Bob as he is by far the best dentist I have had in my 30+ years of dental work.

BEST DENTISTS EVER!!! I have been coming here since I was a kid, but I moved away for a while so I…read morehad to see another dentist. No one else compares to Dr. Ferguson. Now is son-in-laws work there as well and they are also very nice. The office is gorgeous and comfortable. The dental hygienists are always very kind and do a thorough job, too. I never want to go to another dentist.

The staff and doctors are SO kind and positive that I enjoy coming to the dentist ! Imagine how…read moregood they are!!!! Every visit for the past 3;years, I feel valued as a person, not only a patient. Both doctors Ardita and Daniel Ormeni are very knowledgeable, they have answered my questions, suggested procedures, worked with my budget, everything I needed was resolved ... it is just so easy and pleasant to come here. Their hygienist is so good too. Soft with the hands, if you know what I mean. The entire staff is amazing! HIGHLY RECOMMEND THIS PRACTICE !

This office has the best pain deadening stuff ive ever gotten in a dentist office. I have a low…read morepain point and was able to tolerate a cpl biopsy. And he went slow while giving the injections which make them easier to tolerate.. I found the oral surgeon sensitive.

After a recent root canal I had infection and extreme pain, I could not open my jaw more than a…read morecentimeter, and swallowing was difficult. My dentist, the orthodontist, and even my general doctor could not identify the root cause. I was finally referred to Dr. Ding at Austin Oral who was able to diagnose the issue and prescribe a different antibiotic that targeted the problem. Now a few days later the pain is minimal and the problem seems to be going away. I credit Austin Oral for getting me in right away upon referral, I'm sure squeezing me between existing appointments. Dr. Ding was very friendly, professional, knowledgeable, and helpful. After the initial visit he got me on the calendar the next day for a follow up and now I have a follow up this week. So I also credit them with being thorough and not just sending me off to see what happens. I definitely recommend Austin Oral Maxillofacial Surgery and will use them again if the need arises.

Had an adult tongue tie surgery. Dr Ding has been extremely knowledgeable and consulted me on the…read moreright type of operation. The procedure was super quick, as a self-pay patient reasonably affordable, and lead to a substantial quality of life improvement in terms of possible tongue movement. As a result, I had a dramatic improvement in tongue movement and no longer run into issues, where people could not understand me and now I can enunciate clearly. Would recommend 10/10 times.

I have had a wide variety of dentists in the past, having lived all over the US, and Dr. Schauer is…read moredefinitely tied for 1st place. I initially found him when I was living on the East Side and though, oh it's a straight shot to Lake Creek, that'll work. I'm glad I did. His staff is super friendly, and small, so after a few check ups, you will know everybody's name. They are always warm and seem to remember tiny details of past conversations that I have forgotten, and ask me specifics about what's going on with my life (in a good way). Plus, they email you when you have an appointment coming up, which is a service not every doctor offers, but I find it just peachy. Also if you go for a cleaning, give the dental hygenist (Tim) a really hard time. Tell her Jeff put you up to it. I mean, she's never seen Fight Club. That's insane.

Each time I did the treatment, they ask me to make appointment for the next visit. But it's too…read morefrequent! like almost each one or two month! So I really daubt if I have THAT much problem on my whole set of teeth. Visit dental is almost like visit a gym! What a joke! I never experience such a frequent visit to dentist of my entire life! Besides, I'm not very happy with their charge, but it could be insurance company's problem. Dr. Shauer himself' s technique is great.

False promises. I had a terrible experience with Dale…read moreGallagher. I met with him concerning my underbite. He promised me he would also "shave" my chin bone down as he was also certified in cosmetic surgery. The actual day before surgery, we met at his office and he proceeded to tell me that he will not be shaving down the chin bone with no explanation. My only guess is the $$$ (we paid in cash). Also, he let me know that I would not be the in ICU (as discussed previously), but in day surgery. I wasn't prepared to how severe the surgery was and all the recovery it took. I had two young children at the time. My face looks worse and I still have problems with my jaw. I am reminded every day I look in the mirror. I wish I had researched and found a more reputable oral surgeon at the time.

Dr. Gallagher does a terrific job explaining things in layman's terms. I was able to learn why the…read moreTMJ treatment I received back in the 90s failed and put me in the current situation. I left with a great deal of information to help me understand my condition and help me see the treatment that would be necessary to help me.

I had an absolutely phenomenal experience with Dr. James, and her team. I went in for my annual…read morecleaning, and walked away feeling empowered. Erica, my hygienist, educated me on my gum health, and noticed signs of wear on my teeth due to clenching; which I imagine I do when I'm sleeping. Erica took photos of each tooth, measured my gums, and validated that my oral hygiene practices at home are on par. During my examination, we saw signs of decay, and there was enough time in the schedule for me to start the process of placing a crown on my tooth. From the moment Dr. James numbed me to the moment my temporary crown was placed, I was treated with the utmost care. The team remembered my son, who visited not too long ago, and were as joyful and relatable as can be. They even offered me a cozy blanket during my procedure! I mean, who does that? Pecan Park Family Dentistry does! All in all, though it was my first time at their practice, I was made to feel like family. Like I was being taken care of by my girlfriends, and I am beyond grateful to have crossed paths with them!

After more than 10 years with this practice, I'm incredibly disappointed to be writing this…read more I'm autistic, and like many neurodivergent people, I struggle with scheduling and making it to appointments. I want to be clear: I am already deeply aware of this, and I feel embarrassed and awful when it happens. Nothing feels worse than standing at the garage door with my keys in hand, frozen, shaking, overwhelmed, and filled with guilt. This isn't carelessness or laziness, it's something I actively work to manage. I also understand that missed appointments affect a business, and I am willing to accept financial penalties when appropriate. I appreciate that Pecan Park Dental has waived some missed appointment fees for me in the past. However, my most recent experience felt shaming and dismissive of my disability, and I left in tears. The morning of a scheduled appointment, I was called and told my insurance would not cover the visit because I had hit my maximum. I was told I would need to pay $540 out of pocket for a routine cleaning. I could not afford that and chose to reschedule for a future date when my insurance would cover it. At that time, I was told I would still be charged a $100 late cancellation fee, even though this cost was only communicated to me the morning of the appointment. When I returned months later for the rescheduled visit, I tried to explain that this situation resulted from an insurance and communication issue. Instead of working with me, I was repeatedly pressured in the waiting room to pay the $100 fee. I explained multiple times that I did not have the money that day. I was asked for credit card information over and over, in front of my daughter and other patients. It was humiliating. I ended up crying in the office while still being asked for payment. When I later tried to explain the situation, I was sent a chart of my missed appointments. It felt less like an attempt to understand and more like an effort to reinforce guilt. That approach isn't helpful, it adds to the shame and makes it even harder to access care. Experiences like this are exactly why many neurodivergent people avoid healthcare altogether. It becomes easier to avoid appointments than to face anxiety, shame, and financial penalties. I don't believe this is about bad intent, but it reflects a system that prioritizes policies and revenue over patient-centered care and basic compassion. After more than a decade as a loyal patient, and bringing multiple family members to this practice, I expected more understanding and professionalism. Because of this experience, I will be moving my care, along with my family's care, to a different provider. I hope this practice reflects on how it communicates with and supports patients, especially those with anxiety, autism, or other neurodivergent needs. No patient should be made to feel this way while seeking care

I got my wisdom teeth removed recently and it went extremely well. Fast and easy. I recommend Dr…read more Bookmyer to everyone I know!

Very warm and welcoming staff. Good vibes all the way around with friendly, outgoing and caring…read moreemployees. So far the extractions and implants have been a smooth process.