Robert Hunsaker is the best oral surgeon I have ever experienced. He has excellent skills and super…read morebedside manner that puts you at ease. I do not leave many reviews but after my most recent interaction with him and his staff I was compelled by my experience to leave this one. If you need the services of an oral surgeon do not hesitate to contact Dr Hunsaker.

Dr Robert Hunsaker is fantastic. He is very personable, professional, and an incredible talent. He…read moreis not only the best oral surgeon in Lakeway, I would suggest in all of Austin as well.

Extraordinary bedside manner (empathetic, funny, professional, friendly, disarming & reassuring)…read morewith the "dead on balls" stable hand of a truly exceptional surgeon. This guy is awesome! Unhesitatingly recommend ! Oh not to be forgotten is a 1st class staff from admin to support.

Dr Alford is a great oral surgeon and works you into his schedule for emergencies and for…read moreconsultations. He has state is the art equipment. He has done an extraction of a broken tooth, removal of overgrown gums, removal of overgrown cheek skin (why do I grow this stuff? Right?) And he works with most dentists.

Good experience here as well. Everyone was friendly and process was quick. The doctor was pretty…read morenice as well when we came in

The gentle care that was taken in a difficult situation by Dr. Hunsaker and his staff was amazing…read more They explained what they were doing the entire time. They were kind and joyful. They checked on me after my procedure and followed up on appointments. I recommend Austin Oral Surgery for all of your difficult needs.

HIGHLY RECOMMEND!…read more It's been about 6 years since my last trip to the dentist. I have a good amount of gingival recession & had a few areas of hefty tartar buildup. Everyone here from start to finish was fantastic. Jessica was my hygienist & I cannot say enough great things about her. I was upfront about my previous lack of dental care, and at no point during the visit did I feel judged or shamed. Instead we focused on building a treatment plan to get things back on track. I was seen by Dr Smith and I loved her as well! I was able to be very "real" about my story & what concerns I had. Nothing was overly sugar coated, but there was no guilting either... I felt like the whole experience was a team effort to figure out what needed to be done to address my particular needs. Due to multiple issues regarding my oral health, the recommended plan of action was a debridement to allow for a better assessment at a follow up visit. They were even able to accommodate the procedure same day, which was awesome because I know it took a fair amount more time than a routine prophylaxis. As far as a debridement goes, it was about as "gentle" as you can get. Jessica made sure I knew to signal her at the first sign of discomfort, to add additional numbing agent. And the local anesthetic used was super cool, applied topically & lasted only ~15 minutes versus hours walking around while obliviously drooling on yourself. Jessica was efficient & encouraging, she educated me on how with enhanced home care & more frequent cleanings, my periodontal disease has a good chance to be managed. Overall, it was a very positive & constructive experience, which is exactly what I was looking for. The front desk staff was fabulous. Dr Smith was obviously well educated & had a great "bed side manner". Jessica was the highlight, cannot give enough kudos to this gal. Thank you BEE CAVE SOFT TOUCH DENTAL!! See ya in a few weeks.

Recently changed dentists. Dr Patel has been outstanding with administration of local anesthetics…read moreand even more outstanding with her ability to give a perfect bite when creating a crown. I'm 77 yrs old and never have had a crown with a perfect bite first time around. The staff is fantastic. Most notably Selma: a hygienist extraordinaire. You'll never forget your appointment here. The office staff is on top of everything. I'm glad I made the change.

I was a new patient yesterday with an appointment to see, Dr. Kristen Ferrente…read more This was easily one of the best dental experiences I've ever had. The energy of the place is so warm. I was greeted by Kalee, at the front desk, who is a total doll. Then had some amazing corrective cosmetic work done by Dr. Ferrente. Five stars all day!!!

The billing practices at this office negate the otherwise generally positive experience we've had…read morewith the dentist and hygienists. This office aggressively charges for uncovered procedures (increasing out of pocket cost), they take advantage of young adults with limited knowledge and experience of insurance by failing to adequately explain treatment options, and they overcollect up front and then fail to notify or refund in a timely or reasonable manner. If their billing practices werent so egregious, I'd rate rate them 3 stars. But having these experiences with all of my family members now, we will not be returning to that office.

I was referred to Dr. Bob after moving to Austin from Southern California. I was suffering from a…read moretoothache, which turned out to be two old caps I needed replaced. My initial consultation with Dr. Bob was informative and didn't feel at all like the usual dentist sales pitch. I could tell that Dr. Bob genuinely cared, even though he just met me. He took the time to explain to me exactly why my caps needed to be replaced, showing me x-rays and pictures of the area. I went back a few months after my initial consultation to have the work done (once my new insurance kicked in) and couldn't have been happier with my visit. The work took a few hours, but flew by mainly because of how nice he and his staff are. My dental assistant was Sara and she was friendly and talkative, even asking me several times if I was comfortable and wanted any water. Throughout the process, Dr. Bob explained exactly what he was doing every step of the way. It might sound silly, but I felt like I was being educated, rather than just sitting there bored. I would highly recommend Dr. Bob as he is by far the best dentist I have had in my 30+ years of dental work.

BEST DENTISTS EVER!!! I have been coming here since I was a kid, but I moved away for a while so I…read morehad to see another dentist. No one else compares to Dr. Ferguson. Now is son-in-laws work there as well and they are also very nice. The office is gorgeous and comfortable. The dental hygienists are always very kind and do a thorough job, too. I never want to go to another dentist.

This was a very pleasant experience for my daughter. Staff was friendly and informative, loved how…read morethey took care during no the procedure.

My dental provider notified the office on 08/12/26 regarding the overcharge etc. As of 09/14/26…read morenor have my dental provider been contacted or myself. Filing complaints with BBB and all Texas Dental Associations, and will follow up with by filing a court small business claim. It shouldn't take 3 months to rectify their billing error, I assure you if I didn't pay my bill, they would be calling or sending it to collections. Customer, DO NOT allow them to talk you into opening a Care Credit account. I was immediately charged for services that hadn't been fulfilled, nor refunded for services not completed. Request copies of your billing invoices upfront etc. trust no one with Omni Dental. I had to find another dentist after my previous dentist retired after 30 years of quality care/service and transparency. Most dentists are in it just for the money, customer satisfaction isn't their mission.

Melody (front desk) and Destiny (dental assistant) were great! Super sweet and personable. Destiny…read moretook care of my 9 year olds cleaning and X-rays and my child loved her! Melody walked me through my care options and was able to give me referrals as well. They made this dental experience so smooth. The dentist, Dr. Cicone, was also really nice and transparent about what my child needed done and opportunities to work on at home.

After my insurance stopped covering dental care with my favorite office in the area, I had to look…read morefor other options. Unfortunately, there were very few in my network, and I decided to try Trails Dental. All I needed was just dental cleaning, so I called them to schedule an appointment. I had my full X-rays done about a year ago, but the lady on the phone immediately dismissed my request to have my previous results emailed to them. She was adamant, I have to repeat X-rays at their office because their providers prefer their own images. When I was hesitant, she asked: are you afraid of X-rays or the cost (sic!). I said, I am afraid of both, but I decided to pursue. On my visit day, I had full X-rays and dental hygienist exam done. I did not expect anything surprising, I had dental cleanings done frequently, I knew my weak spots, very few teeth with deeper pockets but nothing dramatic. What happened next was like a bucket of very cold water thrown at me. Dr.Colby Dean, who came to explain the treatment plan to me, stated I need deep cleaning and root scaling on ALL of my teeth, two teeth removed, and two implants placed, and that financial clerk will be here to provide the estimate. Guess what, my routine dental cleaning turned out to cost $870 with insurance (all 4 quadrants, even though the most was 2-3 on the hygienist exam) with some murky laser cleaning for around $136/per quad so x 4. I will not even provide the price for teeth removal and implant placing. At some point I realized these are not serious people, and that I put myself in the middle of their circus. The billing lady didn't look surprised when I kindly refused their service, took the dental bib off, and got out of their office highly disappointed. This office is scam, avoid.

I'm giving them 4 stars because over all they are a good office. Read all these reviews though…read more They do have some issue when it comes to insurance and what they pay and what you pay. Just as everyone of these reviews below, I had issues with the billing and what my portion was as well. Plain and simple, they TRIED overcharging and/or saying our portion to pay was higher than what we knew it to be. Went round and round with Amanda (office manager)but I think we finally have it all straighten out. Amanda btw, is very approachable and though I know I annoyed her to no end a time or two, she was always cool, calm, and collective. Never once raised her voice and ultimately we got the issue ironed out. Just be SUPER careful when dealing with the bill because mistakes will be written off as "accidents". Look it over, once or 10 times, just to be sure. Now on to the dentist himself. AWESOME guy. Takes his time and makes sure you know what you are getting into. Explains it all in detail.Nice guy and simply does a good job. Overall this is a good dentist. They just have a long way to go when it comes to figuring out that they can not keep on trying to overcharge people. if the office's customer service would catch up with the awesomeness of the dentists here, they would stay busy. Word of mouth goes a LONG way, especially in a small town like Bee caves and Lakeway, I really hope they get it together because no one is dumb enough to think that all these reviews, all stating the same exact things were just "accidents". Overall, I was surely satisfied and will be using this dentist for all my teethly needs :-)

I am writing to share my concern about my recent appointment experience…read more I contacted your office because I needed help scheduling my dental exam and cleaning due to my limited time before travel. Instead of feeling helped or understood, I felt that I was treated in a rude and dismissive way, as if I did not understand what was being explained to me. Later, my appointment was canceled without receiving confirmation from me first. I understand that emergencies can happen, but I was not able to check my phone or email during the day. When I arrived at the office, I was again met with an unhelpful and rude attitude. Because of this situation, I lost valuable time and was left without enough time to schedule my cleaning somewhere else before my travel. This was a very disappointing and stressful experience. I believe no customer or patient should be made to feel this way. I hope this situation will be reviewed and that communication and customer service can be improved.

I just went here today for the 1st time!!!…read more I LOVE LOVE LOVE this office. IF you have ANY fear of dentist or being judged about the conditon of your teeth, THIS is the office for YOU. The entire staff is wonderful and Dr. Moren is legit bad ass.. They are ALL are over the moon kind and they actually LISTEN. I have struggled for YEARS trying to find a dental office that I KNOW wants to and will actually take care of ME. They need MORE than 5 stars. D.

10/10 would recommend. Extremely clean and modern…read more Very kind staff. Linny was extremely thorough, gentle, and informative. I'm typically not a fan of the dentist BUT they've figured out how to keep you relaxed, engaged, and informed.