Great service, friendly too. I didn't feel like they were trying to upsell me. Just answered the…read morequestions I asked and gave me affordable options.

All of the receptionists, schedulers, and hygienists are great! Located conveniently behind Madam…read moreMam's , you can visit your dentist, check out the koi pond, and grab a coffee at Epoch!

I was a patient of this dental office for eight years and would have given it a five star review…read moreuntil recently. I was in a period in my life where I did not have dental insurance so I was a cash pay patient. When I went in the last time, they insisted that I have x-rays and that if I didn't, they were not "running the business as they were taught ". So as it turns out, Dr. Peters wouldn't even clean my teeth! She talked to me like I was an errant child who was misbehaving. I have never experienced anything like this in my life. I reached out to the owner of the practice and she called me back and apologized for how things happened and even offered to do the x-rays for free. Although I greatly appreciate that, I have no desire to go back and have to see Dr. Peter's. So I advise if you go to this practice make sure you have health insurance or unlimited money because people who don't are not really welcome.

I wrote a review several years ago when I had a disagreement with the owner over disciplined…read morefinancial reporting. I have resolved that issue. Partially by having insurance and they continue to provide the service we expect .

This was my first visit to this practice. Dr. Gubin and her staff were friendly, competent and…read moreprofessional. She fixed an issue I had with my bite and took the time to listen to my previous concerns with my mouth. I would highly recommend her.

The team at this location is very thorough with their examinations. I always feel welcome going,…read morethey really show they care!

Excellent team. Very kind and caring. Love Shoal Creek Dental!!…read more I've come here over 20 years. They have the best dentists and dental hygienists in my experience.

Visited Shoal Creek Dental Care for a cleaning and overall had a good experience. The staff was…read moreprofessional and walked me through each step so I knew what to expect.

Today was at least my 2nd, maybe 3rd time to see Dr. Priscilla Wong. She's sweet, knowledgeable,…read moreprofessional, and a dentist that one would see over and over again. She has a great bedside patient manner. My first trip to Austin Family Dentist, I saw Dr. Tucker who was caring, knowledgeable and showed care for his patients and practice. I recommend the practice. They'll explain anything to you that you need to know.

I feel a little crazy even saying this, but I went in for a general cleaning and they told me I…read moreneeded 3 fillings replaced. When I said I've never had a filling done, they said I probably just didn't remember. When I asked if there was anything else what they were seeing could be, they said no and then gave me a quote for the re-do. Got home and double-checked my dental records (and called my mom in case it was when I was too little to remember haha), and nope! No fillings! I won't be doing the re-dos, no worries, but I felt like I needed to say something here. My husband went at the same time and had a great experience, so this is just my own review!

I found Legend Dental through my insurance plan. It seemed like it had ok reviews and they were…read moreable to give me an appointment within the week, so I decided to try them out. Parking: big free lot outside. Always a plus! First impression: visually, the office is very outdated and old-looking. I was initially taken aback when I arrived, because I have never been to an office that looked like this before. I had pretty low expectations because of this. The chairs in the waiting room are ripped up on the bottoms, so the material is sagging down to the floor. Decor is minimal inside, and it is stuffy and has no natural light. Same for the exam rooms in the back. The technology (exam chair, moveable lights, etc) look like they are all older than me! Dentist: I was seen by Dr. Stanley Lin, D.D.S. Right from the beginning, he was extremely polite and personable. He easily built great rapport and was thorough with my exam and cleaning. I felt immediately at ease and the appointment went by quickly. I highly recommend seeing Dr. Lin, just know that the office is not the most visually appealing one!

I am writing this review with the sincere hope that it can eventually be updated following…read morecorrective action. Thirty days ago, I scheduled new patient appointments online for both my spouse and myself. I received an email confirmation at the time of booking, followed by an automated reminder shortly before the appointment date. When I arrived--on time--for the first of the two appointments, I was informed that I was not on the schedule at all. The receptionist initially asked whether I might be at the wrong location. I showed her the confirmation email from their own online booking system, at which point she acknowledged that their online scheduling system does not work. This is not disclosed anywhere on their website, and the system presents itself as fully functional: accepting appointments, sending confirmations, and issuing reminders, creating a reasonable expectation that the appointment has been properly recorded. While the receptionist was courteous and apologetic and did reschedule me, a more serious concern arose during intake. When intake questions began, I asked whether the forms I had already completed online, including extensive personal, insurance, and medical history information, were available in my chart. I was told no, because the website does not track or transmit that information to the office. At that point, I had to stop the process. The intake forms required the upload of significant amounts of personally identifiable information (PII) and protected health information (PHI): data that is protected under both federal and Texas law. The staff could not tell me: where that information is stored, whether it was transmitted securely, who has access to it, or whether it is retained, audited, or properly safeguarded at all. Given these uncertainties, I formally requested that a manager and/or the organization's privacy officer contact me. When an organization invites patients to submit legally protected data through its systems, it has a legal obligation to know where that data resides and how it is protected. Failing to do so raises serious concerns about privacy compliance and patient trust. This review reflects concern, not hostility, and I am hoping the organization takes this feedback seriously, addresses the operational and privacy gaps, and demonstrates compliance with applicable law so this review can be updated accordingly.

Dr Hartman let me in ad a walk in becauseI was in pain. She…read morediagnosed me quickly as having a possible infection due to the amount of pain. After ordering antibiotics she referred me to an endodontist. By the end of the day I had a successful root canal. Thanks Dr Hartman for helping me get pain relief in a hurry!

Unfortunately, I had a disappointing experience regarding an Invisalign agreement and gave the…read moreoffice multiple opportunities to resolve it. In December, I had a consultation for Invisalign and was quoted approximately $5,000 (paid in full, no insurance involved). During that consultation, I specifically asked whether whitening treatment could be included in the cost. After checking with the office, the dentist confirmed that it could. Near the end of my treatment, I asked about the whitening treatment and was given take-home whitening gel. This was not what I understood to be included, so I later texted the dentist to clarify. He acknowledged the misunderstanding and agreed to provide an in-office treatment at a future appointment. At the next appointment, I received what the office described as a short "maintenance" whitening treatment. When I explained again that I had expected a full in-office whitening treatment, I was told that the treatment I was referring to normally costs around $700 and could only be offered to me at half price. My frustration is not about the cost of whitening itself -- it's that I specifically asked whether whitening treatment (not a maintenance one) could be included before agreeing to move forward with Invisalign, and I was told yes. I raised the issue multiple times and do not feel it was ever meaningfully resolved. What was especially frustrating is that even the reduced "maintenance" whitening treatment the office claimed they originally intended to provide was never consistently followed through on. At my final retainer appointment, there was no mention of whitening at all despite the prior discussions and assurances. The Invisalign results themselves turned out well, but I was disappointed by how this situation was handled and by the lack of accountability regarding what had originally been agreed upon. I'm including screenshots of the text conversation referenced above so others can make their own informed judgment.

A sudden spike of tooth sensitivity nagged me for three straight days, so I launched a thorough,…read moredata-driven search for Austin's most ethical, patient-first dentist. Dr. Neal Shah topped every shortlist--and now I understand why. His team slid me into a 7:30 a.m. appointment the very next morning, greeting me like a longtime friend rather than a newcomer. In the chair, Dr. Shah's upbeat energy and meticulous focus transformed my nerves into relief. He walked me through each step, laid out clear choices (no upsells, no pressure), and eased the sensitivity with a gentle, confident touch that made it obvious I was in expert hands. If you're after genuine care, transparent options, and a dentist who respects your time, comfort, and wallet, look no further than Dr. Shah and the Austin Dental Arts team. My research pointed me here--my own experience seals the deal.

Shout out to Dr. Shaw and his staff for getting me in so quickly to fix my chipped tooth! Looks…read moregreat . Greatly appreciated.

Complete up sale!! tongue scraper , etc. over pricing for procedures. by thousands!!!!! When you…read moreget quoted with 2 options 10,000 or 13000. But receive same treatment for 4,000, with amazing results is a HUGE problem. And you are greatful that you didn't take the bait!

Been a patient here for four years now and I continue to love this practice and the staff. Trish at…read morethe front desk is absolutely wonderful with scheduling, follow ups, and dealing with insurance. I've never had to wait more than five minutes to be seen and the appointments run on schedule which is a huge plus. I like Dr. Parker and trust him with my dental health. He always explains everything in detail which helps tremendously since I have bad anxiety about going to the dentist. They always do what they can to make you comfortable. 10/10 would recommend!

I recently had to switch dentists because my insurance changed. I loved my previous dentist and had…read morebeen going there for years so I was nervous about switching. My first visit to Walton dentistry was fantastic. The hygienist was super nice. I have mild sleep apnea and grind my teeth at night so I was interested in a mouth guard. Instead of just going with it, she explained that it was not covered by my insurance and talked to me about several alternatives. When Dr. Walton came in, he also talked to me about options and things I could try to help with my grinding and sleep issues. They were so caring. Unfortunately, I had a cavity so I had to visit again. Once again, they made sure I was as comfortable as possible. I even got to watch Netflix with headphones. I am so happy to have found them.

An amazing experience here as a new patient, the location is very clean, they were so accommodating…read morefor timings and the friendliest dentistry staff I have ever experienced. I met almost everyone and regardless of where you are in your dental health journey they were very non-judgmental and professional. Gave me advice and never made me feel bad about being behind in oral care. My deep cleaning has been phenomenal so far and pricing with insurance was always fair, haven't encountered any hidden fees or upselling yet. Would highly recommend if you are nervous about dentists, haven't been to a cleaning in awhile or need special attention for your teeth in a judgment free environment.