Patient for over 3 decades. Insurance or not I wouldn't go anywhere else. Dr. Terry is a straight…read moreshooter and a good man. Bought a tube of PreviDent prescription toothpaste in the office for $10. Thought it was pricey until I saw the same product on Amazon Pharmacy for $22! Always fair & honest

Office experience is friendly, I feel like you can't leave…read morethere with a good checkup/ cleaning, the staff is always making concerning comments about your teeth and recommending treatments they can do for you that are extremely expensive

Excellent dentist. Very caring and friendly. Office staff is professional and friendly. He will not…read morepush you towards expensive unnecessary treatments but will recommend the best and most cost effective treatment for you.

what a stupid DDS who has NO experience 2 fix a cavity?? maybe dr skelly needs 2 go back2 school 2…read morebrush up on her skills! not responsible 2 schedule apnts&has very limited hrs needs 2 get with the 2026 times of modern dentistry& improve code of ethics!

I called to ask about booking a regular appointment and had a really disappointing experience. The…read morewoman who answered introduced herself as Jo and was incredibly rude and short with me. She wouldn't even let me finish a sentence. I was trying to find out if they were in-network, as my insurance website listed them, but I was also open to paying out of pocket if it was the right fit. Jo told me they were not in-network, which is completely fine, but there is a respectful way to communicate with people. It's already hard enough to find a good, family-friendly dental practice. Based on this interaction, I wouldn't feel comfortable bringing my family here.

I had a very bad experience recently. They sent a text to my husband, who did not have an…read moreappointment, to update my son's and my records. I used my husbands phone to sign the HIPPA forms. Upon arrival the receptionist said that I had to put all of our personal information, insurance info and and medical information into their new portal since they had a new computer system and texted links to me to do it separately for myself and my son. I said that I wished that they would transfer the information from there old system and she said yes, me too. I told her when I was having trouble with the with the portal and she just looked at me. While I was sitting in the waiting room entering information I heard a hygienist come to look for us and the receptionist told her that we cannot go back until I finish entering the portal. While this was going on another patient came in with another person and was in the waiting room cursing including using the F word. Then the receptionist addressed him by his first name and told him he could go back, which led me to believe that she knew him. No, hey sorry about the language, etc. Not a good environment when you have a child/children with you. When we went back to the exam room the hygienist said that the dentist would exam my teeth before she cleaned them and he did; which doesn't seem like a thorough exam to me but it seemed that he was planning to leave for the evening. When the hygienist asked to re-schedule us, I told her that I didn't think that we'd be back. When she asked why, I said that I would include it in my survey response since they normally send a link after appointments. I did mention to bad environment in the waiting room for children and she responded that it wasn't an employee but a patient. I would be apologizing if it was one of my customers but I guess that the medical / dental industry handles things differently. Any-who, I guess they didn't want the feedback since for the first time I did not receive a text with a link to a survey. There has been a lot of turn-over with the hygienist and front office employees since Dr. Wolfe has retired and the service is not the same.

This place is genuinely a scam. Went there for the first time in July since I couldn't get in for a…read morecleaning at my regular place. They told me I have over 12 cavities so I went back to my normal dentist to have him look, and he said there weren't even things to watch for. They were all so tiny that fillings are completely unnecessary and wouldn't get worse as long as I improved my dental care. Also, my hygienist at Wolfe Dental was sweet, however the doctor was not. She did not introduce herself to me and did not even tell me I had any cavities until I received my treatment plan and saw it myself.

I had a terrible toothache and knew I needed to be seen as soon as possible. Christmas City…read moreDentistry was able to get me in the same day, and they even called back later to offer me an earlier appointment when another patient canceled. I was so grateful. From my very first phone call with Liz, I felt cared for. She was personable, down-to-earth, and even made me laugh during a stressful situation. Since it had been quite a while since I'd seen a dentist, I was embarrassed and worried about being judged, but everyone at the office made me feel completely comfortable. Bri was incredibly helpful with the paperwork and went out of her way to save me time. Heather, my dental hygienist, was kind, reassuring, and never judgmental. She explained everything clearly and made me feel involved and informed throughout the process. Dr. Kutuza, who performed my extractions, was thorough, patient, and compassionate. She took the time to explain what was happening and what sensations to expect, which helped ease a lot of my anxiety. Even Linda, the insurance coordinator, was exceptionally kind and thoughtful, even offering me a stress ball to hold. I was genuinely impressed by every person I interacted with and very grateful for such a positive experience during a dental emergency. I was so comfortable with the care I received that I scheduled my comprehensive exam before leaving. It's a relief to have found a dental office that didn't just treat my dental problem, but also treated me with kindness and dignity when I was scared, in pain, and feeling embarrassed.

The office staff and doctors are awesome. They are friendly and extremely respectful. I was…read moreimpressed this weekend when I Contacted office with a problem and the doctor on call returned my call in less than five minutes and called my pharmacy immediately. I would recommend this office to anyone. Pat Koehler

Very grateful I found Dr. Muff! She is absolutely wonderful and so sweet. The ladies at the front…read moredesk are also friendly and welcoming. I was seeing another dentist and expressed my concerns, but they dismissed them and sent me on my way... which lead me to finding a new dentist for another opinion- Dr. Muff! She got me in as a new patient fairly quickly and did a thorough exam. She addressed my concerns, and suggested some options. I am VERY pleased, and happy I found a dentist who has passion and is dedicated to patient care. Thank you Dr. Muff and team. Highly recommend! I want to share an example of how thorough and knowledgeable Dr. Muff is - my one tooth was causing me sharp sensitivity to liquid, that started a few months ago. The dentist I WAS seeing at the time said there was nothing to worry about.. well upon arrival to Dr. Muff's she examined the area (which at one point had a filling done that was poorly done) and insisted I see an endodontist for a potential root canal.. as that is what she suspected was needed. Shortly after, I got into the specialist she recommended, and the imaging/specialist indeed confirmed I needed a root canal! My tooth already feels better. Can't thank Dr. Muff and Dr. Jabbs from Silvaggio Endodontics enough! 10/10!!!

Not a good experience. I found Dr. Muff and staff to be unfriendly and condescending. My first…read morevisit she suggested over $12,000 in dental work including $750 for a new mouthguard and indicated that I have periodontal disease. Ive seen two other dentists who do not agree with that diagnoses or the excessive charges.

I love Bluebird Family Dental! Dr. Dilger is professional, yet very personable. She never rushes…read moreand listens to all my concerns. I've had everything from cleanings to crowns and I highly recommend this practice. I've had several unexpected dental issues/emergencies over this past year and everyone from office staff to hygienists to Dr. Dilger are the best! I am so happy she brought her practice to Nazareth!

I will start by saying I enjoyed going to Bluebird Dental. I had nothing bad to say about the…read moreexperience regarding my dental needs. Once it came to paying & dealing with insurance it's a whole other story. They say they accept United Concordia but send you the insurance check in the mail & expect you to bring it to the office but then say they never received the checks. It's not worth the hassle.

Because I rarely flossed (and didn't do it right), I ended up with receded gums and bone loss in my…read morejaw. My dentist sent me to Dr. Miller, and I was terrified at the idea of the procedure(s) I needed. Dr. Miller and the staff explained the process thoroughly and reassured me that it would be relatively painless. My original appointment was for a few months down the road, but they fit me in to cancellations, fortunately. Very professional and caring. I'm so glad my dentist sent me here. PS: Floss, people!

So, after getting pushed by my kid's dentist for probably two years I finally bit the bullet to…read morebegin the whole braces experience. Of course as if that's not enough after the initial consultation with the orthodontist I find that before the braces can be applied the child needs a gum graft and that can only be done at a periodontist. (If you don't know what a gum graft is, well here you go: www.webmd.com/oral-health/guide/gum-tissue-graft-surgery) Lucky for me (lol!) the orthodontist knows a guy who she recommends for all of this type of work which is how we hooked up with Dr. Miller's practice at Valley Implants. The initial set up was a piece of cake. I made a call and they scheduled us after school in about two weeks. The visit was fast enough and after around thirty minutes we were on our way with a date to have the procedure done. The only quirk so far was that I had to repeat to the office staff, Dr. Miller and his assistant that no, the child did not have an X-Ray done at the orthodontist because they won't do anything with her until the gum graft was finished (more on this later). The procedure was scheduled about a month later so that the child could take a day or two off from school around a holiday since eating/talking initially is a bit difficult. As for the procedure itself the Doctor is a cool customer who has clearly done this many times before and has no issue cracking jokes/talking/keeping both the patient and the parent at ease during the procedure. Everything was done in about an hour along with a full set of post-op instructions. So far, so good. Why overall only three stars? Well it all comes down to communication/the office staff. The office staff loses a star as one person in particular was a real jerk over the phone. Follow up visit #2 (which by the way was a waste of time since all we did was show up to have another X-Ray done since the insurance company wouldn't process the claim without an X-Ray which of course should have been done before the procedure + an X-ray from the child's primary dentist was supposedly never sent) was scheduled in the office after follow up visit #1 with blonde at a time that we could not make. I asked blonde for a time that was thirty minutes later and she told me no problem. Now when she calls the day prior to follow up visit #2 to confirm the appointment, she asks if we can make the time that I initially told her that we couldn't make. I politely remind her that we cannot make that time to which she then snaps at me that it was "fine" and that we could just show up whenever but not to forget that the office closed at five. Why I had to be reminded that they closed at five when all I wanted was to move the time from 3:30 to 4:00 I'll never understand, but I digress. The next issue involves billing. The office staff had nothing to do with the billing as Dr. Miller quoted me a price at the initial consultation visit by scribbling down a number down on a Post-It Note and then asking me if that was a good number. I said yes and I figured that was the price. Of course when I see the EOB and the eventual bill from the office sure enough that price now has increased by 20% without any explanation. When I say without explanation I mean no one said a thing the day of the procedure, at either of the two follow up visits nor did the bill explain the extra 20%. I called the office and was told that extra work was done during the child's procedure which necessitated the extra cost. When I bring up the Post-It Note with the figure on it and the lack of explanation they of course have no idea and I'm told that they have to talk to Dr. Miller and that they'll get back to me. I'm still waiting for that call. I guess I can say that there is no doubt that Dr. Miller does very good work and clearly he is a very good dentist. The procedure was as advertised and I have no issues with any of his work in the child's mouth. What I do have an issue with is that the office staff (one person in particular) is a bit shall we say pushy-grouchy and the billing is a little shady-vague-less than transparent. Unfortunately in the near future we might have the need for this type of dental work again and quite honestly because of the billing I'm going to think twice before coming back here as to me the price should be the price unless things are explained either fully in advance (which they weren't) or immediately after the procedure (again, they weren't) because I shouldn't need to chase them down for an explanation when they change the price without any notice.