I had my teeth cleaned by Stephanie she was very professional, friendly and helpful…read more I would highly recommend this Dental Group

Just moved here from 2000 miles away. Had been seeing themed at this for 10 years. I think I have…read morefound the one that I'll be seeing for the next 10 years. Can't say enough about the entire practice from scheduling through treatment. 10/10 #wouldrecommend

I am a new pt to this office I was given a warm welcome…read moreI needed a perm bridge removal & replacement All three appointments went very well My insurance was accepted I was billed for the remainder Dr Mohan is a gentleman and a professional Dr Mohan s assistant was a professional Our family will be using this office for our future dental needs I would highly recommend this office for your dental needs

I scheduled my children's first dental appointments several months in advance and provided our…read moreinsurance information when the appointments were made. Our insurance recently changed, and the office called me the day before the appointment requesting the updated information. When they first called, I explained that I didn't have the new insurance information available at that moment but would call back later that day or the following morning to provide it. Despite that, I received another call later the same day asking for the same information, even though I had already committed to calling back. I called the office to provide the information and also expressed that I was frustrated by the repeated calls. My concern was never about the importance of having accurate insurance information--I completely understand that. I work in customer service myself, and I appreciate the need for accurate records. My frustration was simply that I had already told the office I would call back, yet I felt pressured before I had the opportunity to do so. Rather than acknowledging my concern, the office manager spoke to me in a way that felt dismissive and condescending. She even asked if I "always talk to my customers the way I was talking to her," despite the fact that I remained respectful throughout the conversation. I never raised my voice or spoke disrespectfully; I simply expressed my frustration with how the situation was handled. As a parent, first impressions matter when choosing healthcare providers for my children. Unfortunately, this interaction left me with little confidence in the office's approach to communication and customer service, so I chose to cancel our appointments and seek dental care elsewhere.

I have been a patient of Heller Group for at least 8 years. Dentists to me are like a scary…read moreexperience It has been that way since I was a child. After having been a patient for less than a year I found myself not as scared and actually willing to come to the appointment. A big improvement for me. Their work is excellent and entire staff is very professional in the approach and delivery of service. I highly recommend them for folks like me and the brave dental patients out there

I felt that the service was rushed. No one introduced themselves so with masks it was tough to tell…read morewho the doctor was as she entered behind me through the door. Then I had a root canal and the majority of it was done by a technician. She had a tough time getting the dam off of the tooth and basically just pulled and pulled until it let loose. Seems like it's a money machine with very little regard to the customers. That is my experience. I'm sure that others find them perfectly fine.

You are looking at a woman who is totally terrified of dentists, caused by many bad experiences…read morewhen I was young! I broke a tooth and knew I had no choice but to bite the bullet and get it fixed! I asked a friend where I should go and this is where she led me. I had a panic attack before going and did not sleep the night before. Let me tell you that from the moment I opened the door and stepped inside I saw welcoming staff that immediately assured me that I was in good hands. The front desk staff was actually treating me like a person and not just a name on a chart! I was surprised...still terrified but comforted. I met Dr. Parsons and was immediately struck by his relaxed and friendly manner. He immediately put me at ease and was very reassuring and supportive. Nothing like I had ever experienced before! He fixed the broken tooth before I realized it was finished! It was the BEST experience I have ever had! Pain?? What pain?? There was none! I was shocked! Went back in today and the same result! I finally feel like I can handle getting my dental health back on track! I recommend them to a friend, Michelle, who broke her front tooth and is more afraid then I was. She went in two days ago and had Dr. Clark. She called me raving about her happy experience and is actually looking forward to going back next week to get other maintenance started! Unbelievable!! I recommend Bethlehem Smiles to anyone who is looking for a dentist!! Everybody here is fantastic!!

They seem to have problems and or confusion in the billing department. They canceled our dental…read moreinsurance. Surprisingly, this is the insurance that they recommended! Then when we asked if we could have a payment plan. They said no, they wanted to be paid in full. The day I went down to personally pay the debt. I found out that most of the bill had already been paid by the insurance company 5 months ago. So I paid off the bill, and told them I won't be back.

i've been at this office several times the people fantastic. The staff is fantastic. The is…read morefantastic. I don't know if people are very hard to please, but I've seen nothing but from this facility and I enjoy talking to the people and going back every time

Hello, please note that we are cancelling Elizabeth appointment for Tuesday 4/25/23 at 8:30AM as…read moreyou are not happy with staff and dentist!!! So we are dismissing whole family from our practice with immediate effect. ×××this is them canceling my daughter's appointment due to my review on them Rather than call me and try to prove they are a respectable practice, or care enough about their patients to fix the mistakes they made , they discard our business and obviously don't understand that word of mouth and good reviews and manners matter in patient care and assuring their patients opinions matter So tacky!!! Get em in , get em, out collect the check that's all that matters

It is always a good experience. Shout out to Dr. Tonya. I've been treated here for years and…read moreI've always had excellent results.

Takes great care in each one of her clients. Never had issues here. My whole family has gone to her…read morefor quite a while. Overall a great, Trustworthy, and friendly dentist.

This was my first visit to Family Dental service and the entire staff was very friendly from…read moreStephanie at the front desk to my personal dental hygienist Evon who has over 30 years experience and is passionate about her job and patient's. She went the extra mile in providing excellent customer service to me which I'm very grateful for. I fully recommend you come and visit, you might just make them your permanent doctor's office that can meet all your hygiene needs.

I have been coming here for years when it was owned by one person. The turnover since he left is…read moreridiculous. I go in today and they can't even help my problem all because I have a balance from 2024 which I don't or I am told that 2 of their staff are fired because they weren't charging customers correct. The problem I had that brought me there I believe is also their fault. So if the staff doesn't do their job correctly we and all of you will be charged something from previous years or be dismissed. I hope everyone will leave and find a practice that treats them the way we should be treated!

After hearing about Dr. Wright from a friend I started going to him about two years ago and I can't…read morebe happier with him and his staff. Everyone from the receptionists to the hygienists to Dr. Wright himself are friendly and professional. Going to the dentist is something that almost no one looks forward to. Unlike my previous dentist who shall remain unnamed, Dr. Wright is gentle when doing work and explains what he's doing and why. If you're looking for a new dentist and live in the Lehigh Valley, I highly recommend Dr. Wright.

What a lovely experience, not what I expected! Everyone was…read moreso helpful and kind and caring on the phone, in the office, the Dr.I would not hesitate to go back. I found the prices pretty fair, probably better than with other dentists I've had over the years. Olivia J. Nolt