You are looking at a woman who is totally terrified of dentists, caused by many bad experiences…read morewhen I was young! I broke a tooth and knew I had no choice but to bite the bullet and get it fixed! I asked a friend where I should go and this is where she led me. I had a panic attack before going and did not sleep the night before. Let me tell you that from the moment I opened the door and stepped inside I saw welcoming staff that immediately assured me that I was in good hands. The front desk staff was actually treating me like a person and not just a name on a chart! I was surprised...still terrified but comforted. I met Dr. Parsons and was immediately struck by his relaxed and friendly manner. He immediately put me at ease and was very reassuring and supportive. Nothing like I had ever experienced before! He fixed the broken tooth before I realized it was finished! It was the BEST experience I have ever had! Pain?? What pain?? There was none! I was shocked! Went back in today and the same result! I finally feel like I can handle getting my dental health back on track! I recommend them to a friend, Michelle, who broke her front tooth and is more afraid then I was. She went in two days ago and had Dr. Clark. She called me raving about her happy experience and is actually looking forward to going back next week to get other maintenance started! Unbelievable!! I recommend Bethlehem Smiles to anyone who is looking for a dentist!! Everybody here is fantastic!!

They seem to have problems and or confusion in the billing department. They canceled our dental…read moreinsurance. Surprisingly, this is the insurance that they recommended! Then when we asked if we could have a payment plan. They said no, they wanted to be paid in full. The day I went down to personally pay the debt. I found out that most of the bill had already been paid by the insurance company 5 months ago. So I paid off the bill, and told them I won't be back.

Dental offices throughout the country are changing to include dental care beyond what the patient…read morecan potentially afford as in dental implants that are becoming popular when the teeth are extracted and need to be replaced by another method than dentures. The introduction to this office by a Groupon limited the dental care I received until the next cleaning which we paid first in full that allowed us a more comprehensive exam and prophy that brought to light a LONG list of DENTAL issues not uncovered in the Groupon visit. And when I asked about the difference, SAM, the hygienist, copped an attitude and explained why there was a difference between the two appointments. The cheap Groupon price afforded me a cheap exam! Without going into too much detail, I never returned because the trust was lost. There is something amiss in that office between the front office staff and the dental staff that I wasn't going to continue to be subjected to the inner workings of this business. Tread lightly.

My family loved this dental office since 2012, however, the very rude and unprofessional hygienist…read moreSam has us leaving to find a new place.

This Dental Office does not accept any Medicaid plans. Not sure why it comes up in the search. It…read moredoesn't take Medicare either unless you are explicitly paying for an added Dental coverage on your plan.

After not having a dentist for a while, I believe I have found the perfect practice. They…read morespecialize in advanced procedures such as complete dental implants while also offering routine preventative maintenance. They were quick to take me in and get me the care I needed. All the employees were very professional and very compassionate. The practice was clean, modern, and cozy and I would 100% recommend.

The care I received was exceptional. The dentist and his whole staff were so welcoming and…read moreextremely attentive to my needs. I have been there several times and the wonderful care I received has been consistent. Thank you all so much for all your kindness and even some humor we shared. HAPPY HOLIDAYS!!!!!!!!!

I found Serenity by google as I needed to find a new provider since moving from NJ. I called for…read morethe Stroudsburg location as this was closer, however the days did not work for my availability. Eventually I scheduled for the Bethlehem location. I chose this provider because they were flexible, the additional services provided a luxe experience and the customer service representatives were friendly and helpful. I completed my files ahead of time electronically which was great and made check in easy. The day of my appointment, I was greeted by a woman with an amazing smile and top notch personality. Immediately I felt like I needed to be here. They are currently undergoing renovations as this is the secondary location, however the front end of the office looks superb. When brought to the back rooms for dental work is where the atmosphere is dated and not the same as the newly renovated office or the STROUDSBURG location. My cleaning with Clara? and exam with Dr. Taormina was amazingly thorough, however my experience lacked what I was essentially looking for and could have received at the other location. This is the only reason why I gave 4 stars and look forward to my 6 month exam when everything will be completed and brand new! Again- I loved everything and everyone, just a little sad that I didn't get the full Serenity experience. Thanks again!

I have been coming to Dr. Schwarzbach for over 15 years and while I don't have any major dental…read moreproblems (thank goodness) I have had my problems over the years and they have been very serious but when there is a problem you need help rather quickly and the staff and Dr. Schwarzbach have always been there to help. I can't ask for more. They are also very concerned with discomfort and do what they can to make the experience pleasant.

My family and I have been visiting Dr. Schwarzbach's office for more that 10 years. The service is…read moreimpeccable and the quality of care is top notch. I've traveled to many states and many countries around the world, and consistently return to Dr. Schwarzbach and his staff when I am in town. I honestly look forward to visiting the dentist.

The whole team is friendly . Dr. Patel is very informative and nice. I'm nervous getting my tooth…read morepulled and getting ready for an implant. Prayers everything goes well. I'm already getting stressed...so far he put a crown in another tooth. Jasmin is very polite.

Heidi (sorry if I misspelled her name) was so lovely from the beginning! It was my first time going…read moreand she outlined everything she was going to do and most importantly why. Her and the doctor were very friendly and provided me with nice care. I would highly recommend this dentist, wish I could keep going if I wasn't moving! The office area was really clean and I barely had to wait before being attended.

If I could give negative zero stars, I would. This place needs a lawsuit. Took them 40 mins to…read morebring me back first of all. The lady taking the X-rays was a total c*nt. I went for a checkup, they barley looked at my teeth and said I had 11 cavities, needed a root canal, my wisdom teeth taken out, she poked my gums so hard to the point where they bled and said I had gingivitis. My dumbass believed her and the total cost came to $2,000 with insurance. The front desk lady tried to charge me almost 200$ for an electric toothbrush?!! If you want to be scammed go to aspen!!

MONEY! That's it. That is their business; to make money. I tried to establish as a new patient…read morebecause of the convenient location. All I wanted was to have my teeth cleaned because I dont' have any dental issues. Doc examined me and then said she wouldn't clean my teeth until I had extensive work done because " my mouth was so bad". It is not. Tartar yes, other issues - NO. Straight white teeth, always brushed and no gum issues, pain or cavities. They quoted me $7k for the 'work that needs to be done'. Only after the work was completed, spanning over 3 months, would they clean my teeth. I know a sales pitch when I hear it. NO MORALS. Just money. Never again.

Because I rarely flossed (and didn't do it right), I ended up with receded gums and bone loss in my…read morejaw. My dentist sent me to Dr. Miller, and I was terrified at the idea of the procedure(s) I needed. Dr. Miller and the staff explained the process thoroughly and reassured me that it would be relatively painless. My original appointment was for a few months down the road, but they fit me in to cancellations, fortunately. Very professional and caring. I'm so glad my dentist sent me here. PS: Floss, people!

So, after getting pushed by my kid's dentist for probably two years I finally bit the bullet to…read morebegin the whole braces experience. Of course as if that's not enough after the initial consultation with the orthodontist I find that before the braces can be applied the child needs a gum graft and that can only be done at a periodontist. (If you don't know what a gum graft is, well here you go: www.webmd.com/oral-health/guide/gum-tissue-graft-surgery) Lucky for me (lol!) the orthodontist knows a guy who she recommends for all of this type of work which is how we hooked up with Dr. Miller's practice at Valley Implants. The initial set up was a piece of cake. I made a call and they scheduled us after school in about two weeks. The visit was fast enough and after around thirty minutes we were on our way with a date to have the procedure done. The only quirk so far was that I had to repeat to the office staff, Dr. Miller and his assistant that no, the child did not have an X-Ray done at the orthodontist because they won't do anything with her until the gum graft was finished (more on this later). The procedure was scheduled about a month later so that the child could take a day or two off from school around a holiday since eating/talking initially is a bit difficult. As for the procedure itself the Doctor is a cool customer who has clearly done this many times before and has no issue cracking jokes/talking/keeping both the patient and the parent at ease during the procedure. Everything was done in about an hour along with a full set of post-op instructions. So far, so good. Why overall only three stars? Well it all comes down to communication/the office staff. The office staff loses a star as one person in particular was a real jerk over the phone. Follow up visit #2 (which by the way was a waste of time since all we did was show up to have another X-Ray done since the insurance company wouldn't process the claim without an X-Ray which of course should have been done before the procedure + an X-ray from the child's primary dentist was supposedly never sent) was scheduled in the office after follow up visit #1 with blonde at a time that we could not make. I asked blonde for a time that was thirty minutes later and she told me no problem. Now when she calls the day prior to follow up visit #2 to confirm the appointment, she asks if we can make the time that I initially told her that we couldn't make. I politely remind her that we cannot make that time to which she then snaps at me that it was "fine" and that we could just show up whenever but not to forget that the office closed at five. Why I had to be reminded that they closed at five when all I wanted was to move the time from 3:30 to 4:00 I'll never understand, but I digress. The next issue involves billing. The office staff had nothing to do with the billing as Dr. Miller quoted me a price at the initial consultation visit by scribbling down a number down on a Post-It Note and then asking me if that was a good number. I said yes and I figured that was the price. Of course when I see the EOB and the eventual bill from the office sure enough that price now has increased by 20% without any explanation. When I say without explanation I mean no one said a thing the day of the procedure, at either of the two follow up visits nor did the bill explain the extra 20%. I called the office and was told that extra work was done during the child's procedure which necessitated the extra cost. When I bring up the Post-It Note with the figure on it and the lack of explanation they of course have no idea and I'm told that they have to talk to Dr. Miller and that they'll get back to me. I'm still waiting for that call. I guess I can say that there is no doubt that Dr. Miller does very good work and clearly he is a very good dentist. The procedure was as advertised and I have no issues with any of his work in the child's mouth. What I do have an issue with is that the office staff (one person in particular) is a bit shall we say pushy-grouchy and the billing is a little shady-vague-less than transparent. Unfortunately in the near future we might have the need for this type of dental work again and quite honestly because of the billing I'm going to think twice before coming back here as to me the price should be the price unless things are explained either fully in advance (which they weren't) or immediately after the procedure (again, they weren't) because I shouldn't need to chase them down for an explanation when they change the price without any notice.