They never answer calls even when they request customers to call back. I won't return here.read more

Doctor is amazing and the Optos technology is next level! The exam was thorough, professional, and…read morethe staff was very friendly. Outstanding service and a great experience overall!!

This is where I go for my complicated eye issues. I am seen right away and I even went there when I…read morehad an eye infection on a Sunday. Dr. Kevin Tan came in on a weekend for me. I have recently been being treated by Dr. Tarik Dabit and am getting wonderful care. Everything is explained to me and reception and all the professional staff is efficient and pleasant. An very happy with the care I get here!

I've been seeing Dr. Dabit for a few years and feel very comfortable under his care. I can…read moreconfidently say he is of the most knowledgeable and personable doctors I've encountered. Every visit feels thorough, and although the office is usually very busy, I never feel rushed. Dr. Dabit takes the time to explain things and answers all my questions thoroughly. That said, I do think the front desk staff could use a bit more training. On more than one occasion, my appointment time has been incorrect, or I've received reminders with conflicting information. It can be frustrating, especially with a busy schedule, but I'm hopeful this is something they can tighten up over time. Overall, I would say the quality of care at EyeCare Associates is top notch. I highly recommend giving this office a try.

I visited Dr. Tan as, after at least 4 visits with my previous doctor who could not solve a problem…read morewith one of my eyes. It seemed he was overwhelmed with patients and was ALWAYS late. I found Dr. Tan and I could not believe he corrected my issue completly with just 3 visits. I have never had a problem since. I am extemely happy with the outcome and I highly recommend him and his friendly staff. Thank you Dr. Tan - you ARE the best.

We love Dr Tan. He's done eye surgery and myself and husband. He's very skilled and will not let…read moreyou down. He's great at answering all of your questions and addressing concerns. He now has a 2nd ophthalmologist and we like him too. The support staff is "ok" some are better than others but even if their personalities are lacking they do good work. Don't hesitate to come to this office.

Susan Lungar is the rudest, meanest medical "professional" I ever encountered. First of all, Susan…read morewas over an hour late for our scheduled appointment. Then, the second I walked into the room, without any apologies for her tardiness, Susan immediately went on a rant, screaming at me, denying me health care! Susan wouldn't let me get a word in. This appointment was clearly between her and her computer screen, NOT with the human patient sitting before her. She jumped to many unsubstantiated conclusions before ever meeting me prior to this nightmare of a visit. Susan completely failed to deliver patient centered care. Zero empathy, compassion, or understanding. Susan literally threw a cruel tantrum. It was all about her ego and biases. Never attempting to actually treat or exam me. Once her dismissive behavior became clear, I left immediately. I refused to sit there and allow her to yell at me. Susan completely lacks the ability to behave like an adult, let alone treat her patients like adults, or with dignity and respect. What a shame. Please retire and let young, competent professionals in to care for patients who are attempting to bring business to Farallon. You're clearly not able to keep up with the work load any longer.

Dr. Longar and her staff are amazing! From the front desk to the coordinator (Tess) to seton…read moresurgery center (Lila, anesthesiologist and nurses) all top notch medical providers. I had my cataract surgery and was so happy with the results, my vision improved significantly and colors are brighter. The surgery was minimally invasive and was over in 10 mins! Dr. Longar is definitely top notch in her profession. I am forever grateful to ever who assisted in this procedure. Thank you!

Dr. Fung was highly recommended by my primary care physician, Dr. Jade Schechter. And yes,…read moreindeedy, she is a fantastic doctor. The 3-week wait was absolutely worth it. I was her last patient of the day, but she still spent a significant amount of time with me. Her bright personality was a big plus, too, especially after being shuttled around the place for an hour by the wilted office staff antsing to leave. Dr. Fung is one more I'll add to my army of intelligent, energetic female doctors.

Dr. Fung is a great retinal specialist! She is so kind and patient and is not only informative,…read morebut comforting, when she explains things to you. She has such a calming effect on me. I hope that my retina never actually detaches, but I feel so reassured knowing that she has my back. The only bad thing I have to say is there is always a long wait at the office before you actually get called in. Expect each visit to last at least an hour...

My experience with Bernd Kutzscher, MD in 2019 was a nightmare. Dr. Kutzscher should have honored…read morehis Hippocratic Oath and performed an eye exam as he was paid to do, billing insurance under the doctors' name while ignorant technicians are the ones doing the work of the MD is wrong, perhaps he should retire if he is tired of performing eyes exams. The technician assessed my eyes through an array of lenses and enter her data in the computer, Dr. Kutzscher came into the room, exchange pleasantries and signed off on the RX without preforming an eye exam. The new RX had a huge change and I was concerned. I bought 2 pairs (clear/dark = $1,400) of glasses with Kutzscher's optician. It took 4 weeks to get the glasses and when I got them, I had a horrendous pain in the eye with the huge change on the RX and had a hard time reading/seeing. I called several times to speak with Dr. Kutzscher, he finally returned my call and said my eyes needed to adjust to the new lenses and agreed to see me three weeks later. Once more the technician assessed my eyes through some lenses and asked me to read some charts which I did with lots of errors but she said it didn't matter. Dr. Kutzscher walked in the room read her notes in the computer and said to keep using the glasses until my eyes adjusted to the change, without performing an eye exam or regard for the pain that I was suffering. I asked him to change the RX, he said there is nothing wrong with the RX, but how does he know if he never performed the eye exam. He should have honored their re-do policy as offered at the time of purchase if the glasses didn't work. The office staff and the optician are very rude, perhaps they believe if they intimidate the clients, they get paid and the problem goes away. Five months later, since the pain continued and I couldn't read or see I went back to my previous eye MD, a true gem, who stands by his work. The doctor performed a comprehensive eye exam and said the pain on my eye was due to the wrong prescription. He assessed my eyes and wrote a new RX. He said if there is any problem, he will re-do my glasses at "no cost". My new RX was a gift sent from heaven I was able to see and read without pain.

I scheduled to see Dr. Kutzscher after suffering what seems to be an ocular migraine and wanted to…read moreconfirm this. I was able to see him within the week after having the symptoms. The doctor himself had great manners, took his time to really understand my symptoms (unlike another ophthalmologist I had seen in the past who rushed me), and was also making conversation getting to know me and such. He was super friendly and professional but had to knock off a star due to wait time. My appointment was scheduled for 1:30PM and I waited until 2:20PM before he got to me. Probably because he is chatty and likes to get to know his patients...so scratch that I'm giving back the star. 5 STARS! Highly recommend!

I had a quick eye exam with Dr. Holland, and she was really friendly. I was in and out in under 30…read moreminutes, and still had time to check out some glasses. Great experience overall! Also there is a parking lot, which makes it very convenient.

I've been going here since they were in Macy's at Serramonte. Great customer service. Great eye…read moreexams for myself and daughters. Glad they were able to put us all together. Loyal customers are offered perks for out of pocket contact exams. Dr. Bronsan is personal and great. Front office staff is amazing. They even adjusted my eye glasses and sunglasses for free. THE BEST! Will definitely return.

Dr. Hee always find problem on my eye, about 2 years ago there redness line on 1 of my eye for the…read morewhole week, he figure out I am allergic with medicine such Ibuprofen, I did take Ibuprofen after surgery for other thing, he recomended me to stop Ibuprofen, and try such Tylenol if I still feel pain from surgery. The office also called for eye drop rx to pharmacy, 2-3 days later my eye clear, yay ! Then now I have problem again with my eye, he also see the problem. Wonderful !!! I am so thankful that I found him (from a friend refferal 2 years ago) to check my eye. Receptionists are nice, they always try to explain and I get enough info, clear. Dr. Hee the best opthamologist.

Front desk staff is extremely rude. They are abrasive, and lack common courtesy. The Doctors are…read morekind and professional.

Had cataract surgery this year and now have 20/20 vision. The pre surgery explanation and surgery…read morewent smooth @post surgery care was fantastic!!! DR. Nguyen and her staff are excellent. For individual care or family care ENvision eye care will be your last stop. S. Holquist Burlingame Ca.

She canceled my surgery the night before at 7pm. She mentioned something about my MRI results…read more I had the procedure done two weeks prior to surgery. She had plenty of time to look at . But she didn't. She waited until the last minute to call me at work. I was so excited, happy and was looking forward to it. And the fact that it was a medical issue and the insurance company approved it. And so I was all in. I was well prepared for this. I did my own research online on what to expect and what not to do after the surgery. I had to pay my full deductible prior , and I have no idea what the total cost is. I did everything what the nurses said for me to do, and to be at the hospital on time. I mentioned to my manager , I will be out on medical leave and disability, Then to tell him the bad news. He was shocked. What am I supposed to do. He already removed me from the work schedule , that has been prepared 2 weeks in advance. He gave me the day off of the supposed to be surgery, and will figure out on how to get me back on. Until that is fixed, if not I'm out of work for that time and no pay. I had my disability form on my end filled out, and went to her office to drop it off, and it was closed. So I slipped in the paperwork under her door. This is very unprofessional, and not acceptable to me. We're not talking about a simple procedure that can heal in a week. We're talking about my eyesight. She was highly recommended and I trust my doctor's opinion. And to tell him what happened and to refer me to another surgeon. It's a totally waste of my time, effort, stress and money of going back and forth to her office and to be on time for my appointment.

I WAS WITH DR DAVID SEGARS (my whole family) and his older brother for decades and now dr david…read moreretired last august 2025.well need care right away with another lady doctor till dr shu was excepting new patients from dr david segars.its april 20,2025 and by may 1,2025 me and my mom will now being seeinf dr shu as our pcp hopefully for a long time. mark dudum

Dr. Shu is hands down one of the most caring and thorough physicians I've ever met. He takes the…read moretime to really listen to me, explain things clearly, and make sure every concern is addressed. What stood out to me most is how genuinely invested he is in my well-being he never rushes appointments and always goes above and beyond to make sure you feel comfortable and informed. His professionalism, calm demeanor, and attention to detail are truly exceptional. You can tell he genuinely cares about his patients and loves what he does. The staff in his office are also friendly, organized, and welcoming, which makes the entire experience smooth from start to finish. If you're looking for a doctor who combines expertise with compassion, Dr. Shu is the one. I couldn't recommend him more highly.