We spent 15k plus on my PRP surgery and the results were good but the service for follow ups wasn't great and me and my wife went in Nov 2023 for a basic checkup and paid a cash price out of pocket up front. 7 months later they nickel and dimed us for addl costs and billed us for what we consider should have been covered in our original agreed upon cash payment or even just as a returning customer in my wife's case. Seems shady and i will not be recommending Schwartz eye center going forward. It's too bad as i have previously recommended them to multiple friends and family. read more

Good doctor, recommended by my ophthalmologist. About a year ago I had cataract surgery on one eye, which went very well. I like Lee a lot. He's funny, makes you feel relaxed. Yes, office waits were often long, but I just brought a book. Definitely recommend him. read more

Dr. Schwartz saved my eyes. I suddenly could not see. I saw him and he diagnosed "macular hole." He immediately sent me to a specialist in this area. Dr. Jumper was able to do the surgery that enabled me to recover my sight in that eye. I do not know what I would have done if I could not recovery my sight. Dr. Schwartz Is the best. read more

I was advised to see Dr. Schwartz by my optometrist after some very painful eye issues. Immediately Dr. Schwartz saw my iritis, asked me if I "could stay for a bit" so he could work on my eye and prevent me from having life long vision problems. What am I gonna say, I have other plans? :D After four hours in his office, the problem started to abate. I am making excellent progress. Straight up, Dr. Schwartz saved my vision with his experience and treatment. A few days later or the wrong doctor and I might have lost my vision. Yes, this is a busy office. But when I as a new patient needed him, he was there for me. In subsequent visits I waited longer, and that's because I'm not in as much danger as I was that day. Google Triage if it's not clear to you. He does surgery twice a week; and sees patients on the other 3, non-stop. At a time in his life when he could scale back, he's handling an incredible caseload. He even wrote a note to my mom, who is a nurse that lives long distance, so I could photograph it and text it to her to reassure her. That's kind of caring, compassionate, and effective physician everyone hopes to find. Thanks, Dr. Schwartz. read more

Lordy. I went to this guy 10yr ago, and recently wanted to get my eyes checked. So I called 'em up, got an appt, and made specific mention that my insurance had changed, told 'em my new plan, pretty sure they took down my ID#. Weeks pass, I show up, give 'em my card, start filling out paperwork, the receptionist comes over and says "oh, we don't take Covered California". Wow, thank you so much for having checked beforehand, you CLOWNS. Wasted my morning, wasted 2hr of my time commuting up on the bus and in your office, when you could have checked beforehand (you HAD all the information, and it IS your job). Idiots. read more

If you value your eyes and time stay far away. He is a machine more interest in money than you. Waking up during my eye surgery was the first problem. Somehow he completed the operation. Yesterday I saw him for dry/red eyes but I was put through 2.5 hours of tests for surgery. All I wanted was a prescription med for my dry eyes. He gave me a 10 cent sample bottle of over the counter med that I already have in my med cabinet and told me to schedule another appointment if I wanted other medication. I've had it with him. Really... there are dozens of reputable eye doctors do some research and find a good one. read more

I genuinely hope that Dr. Schwartz. loses his medical license. In my belief, he lacks the guts to be an effective doctor. After putting me through exhausting testing, and giving me false hope about a possible treatment, he refused to operate on my eye even though he knew full well that the health of my cornea would become progressively worse. I have never been more disappointed about a doctor's visit. It took more than two months and several trips to my optometrist and primary care physician, not to mention a heart-wrenching plea to my insurance company, simply to be granted permission to schedule the appointment, but in the end I'm back to square one, with no clear path toward remedying my condition. read more

I had an excellent experience with this office. The receptionist girl, though incredibly brief and seemingly personality-less, was very efficient. The first detail about this office that deserves praise is their efforts to squeeze me in to their already packed schedule. I called and asked for the next available appointment which was not for a few days, but when asked what I needed, my response prompted the receptionist to put me on hold and finagle me into the schedule. I said I believed I had corneal ulcers (I've had them before and know the symptoms). She told me I could go in right away, but that it would be a wait. I headed right over, filled out my paperwork, and sat in the waiting room for about 45 mins until my vision was checked by an assistant. I don't recall her name (I believe she mentioned that she's the sister of the doctor), but she was such a pleasure to be around. Very giggly and helpful. Then, the optometrist helped me. She was short and sweet with me, and gave me a reasonable lecture that I needed in regards to sleeping in my contacts, which I deserved and can appreciate. Dr. Lee was the sweetest. He was very caring and a great listener. I look forward to checking back in with him next week! read more

Dr. Schwartz has been my ophthalmologist for more than 25 years. He is a brilliant doctor and an empathetic person.

I was pretty shocked to read some of the negative reviews here. Dr. Schwartz has always been considerate and helpful to me when I've had eye problems. It is true that it is a very busy office, but I think that is because many people and many other doctors (that's how I got to Dr. Schwartz in the first place) consider him one of the best doctors and surgeons in the city. The insurance stuff is tough for everyone. You have to deal with your own insurance company, they are dealing with hundreds. I can only tell you that not only do I go to Dr. Schwartz and Dr. Swift, but practically everyone I know goes as well. His surgical resutls are outstanding. Like everyone, he may have bad days, but he's always been available, thoughtful and gracious to me. Besides how many doctors call you the night after you've had surgery. He gets my highest vote.- Marilyn read more

I agree with the prior reviewer. Dr. Schwartz and Dr. Swift are considered the best in the SF bay area. I am frequent patient because of an eye condition so I am well-qualified to review these guys. You will not find a better practice anywhere. Their front office staff are also very good. I get in and out very quickly especially when I see only Dr. Swift. Still, having been to other opthamologists in other cities, I can assure you the wait is better at this practice than almost any other. Also, they do not jam Lasik down your throat. read more

Just had successful cataract surgery by Dr. Schwartz. It was a breeze. The entire office staff is professional, responsive and efficient. Dr. Schwartz and Dr. Swift are consummate pros. They answered all of my questions and set reasonable expectations. I couldn't be more pleased with the surgery and the result. The procedure was performed at the Eye Institute Surgery Center. It's a top-notch center with excellent staff. read more

A friend with a few decades' experience in eye care recommended me. He and his team diagnosed a condition that other doctors were unable to diagnose, and gave me an acceptable solution. He made it clear that multiple factors were involved and that older eyes, brains and optical nerves prevent us from seeing like we did when we were younger. His staff was professional... not the most personal, but they were very good at the technical side of things like administering tests effectively. read more

Dr. Lee Schwartz performed cataract surgery on me twice. The first operation was very successful, the second was less than optimal. Dr. Schwartz would allow no questions... "Let's keep focused on the issue" he would say... funny, unintentionally, and frustratingly rude at the same time. The wait in Dr. Schwartz's office (there are two locations) is literally hours. People walked out. There is confusion between the two locations and we were told by Dr. Schwartz that he preferred us to go to one office while his very inefficient staff made our appointments at both. Dr. Schwartz did not correct the astigmatism in my second surgery and scratched my eye slightly. The abrasion healed perfectly but I am left with an astigmatism. Even if my second surgery was as successful as the first I would have been moved to write about how rude Dr. Schwartz is, how demeaning his attitude towards his patients is and how really terrible the experience of dealing with his staff and waiting for appointments in both his offices was for me. I have counted on other users reviews to make decisions. Eye surgery is a big one. I urge people to consider another option. read more

The absolute worst experience. Schwartz ruined my eyes, I've had terrible eye pain for 8+ months following dual cataract surgery and counting and they are all rude, uncaring and have destroyed the quality of my life. He did my surgery while I had an eye infection and lid infection, as he was going to vacation in Hong Kong for 3 weeks, instead of waiting. All my subsequent doctors say that you never perform cataract surgery on a patient with an active infection. Waited at innumerable visits for hours while they saw new patients. Had to cancel part of a trip to Chile and he wrote me a note advising me to do that. However, trip insurance required a form and it took 2 months for them to fill it out while I was out $4000. Then he filled it out incorrectly despite the fact that I gave him all the info. When I finally picked it up, there was a stickie in the folder saying, "Lee, fill this out before she drives staff crazy...how rude and unprofessional. More but don't want to waste more time on him. Beware. PS. He never had the courtesy to reply to a 3-page letter I mailed him three weeks ago. read more

He misdiagnosed my wife's glaucoma for years and then panicked when he saw the progression of the disease. He is a quack. Luckily she then went to a Glaucoma specialist and is doing better. read more

Just had my 2nd cataract surgery a year after the first (my un-operated eye actually got better after the first surgery, if you can believe that!) with Dr. Schwartz. He is outstanding. I never knew before that I had astigmatism in both eyes but he told me about the special toric lens that corrects for that condition--i figured i'd only be doing each surgery once in my life, so it would be worth it to spend a little extra to get the very best result possible. Visually I feel like I am 20 yrs. old again!! read more

The fifth star wouldn't stay, that what they rate. Being in the healthcare field I am very aware of my condition. After 40 years I bought my first pair of non Rx sun glasses. The procedure was more enjoyable than going to the dentist and certainly less stressful. I had my lens replaced in both eyes 3 months apart. Althought nothing can be guaranteed no matter how great the Physician is , Dr. Schwartz and Dr. Swift results were outstanding their experience and judgment gave me back a critical part of my life. read more

I called the morning of my appointment to verify their address , I mention my name, the time of my appointment and was directed to Hayes street , after getting there I was told I am in the WRONG place and I needed to be in California street!!!! the receptionist called them and told them I am on my way and that I am running late, they said fine. after getting there I was told that they can not see me today and that I need to reschedule!!!!! uuurrrrr....I still needed to pay the parking!!!!! will never go back!!! read more

I am not interested in bedside manner I am only interested in Operating room performance, results and care. Yet Dr Schwartz and Dr. Swift manner has been very supportive and considerate just prior to going in for my procedure Dr. Schwartz was with me and very comforting . I was nervous despite the fact of previous surigical experience and being in the health care field. They are on top of their profession and the procedure was more comfortable than going to the dentist. read more