He's honest and a great resource to keep all our cars running smoothly! We recommend him to…read moreeveryone we know!

Sebastien has helped me rebuild my 1983 BMW E21 from the ground up. He is extremely skilled,…read moreknowledgeable, and efficient. Systems on the car that have been rebuilt by Sebastien: complete fuel system including the tanks, motor (down to the block), head and all valve-train, timing chain and guides, transmission, exhaust, axles, all suspension and steering pieces, as well as A/C and heater system. Give him a call to help out with your project.

I found Hal's auto shop by a pure accident- my car's air conditioner went down during recent heat…read morewave and Hal's shop was the closest by. I was so pleased to find how knowledgeable and experienced Hal is, explanations of possible issues, outcomes, expenses and repairs options was given clearly and by the end of the same day my air conditioner was fixed and running. In a couple of weeks after my car suddenly stopped on the middle of the road and it took for me one phone call to Hal to get the car in for an emergency repair. Hal was kind enough to do his best to fix my car as soon as possible and he did! Again: possible issues and estimated cost of repairs was clearly spoken , Hal also advised where we can get needed parts faster and cheaper , and was absolutely understandable to my situation and fixed my car, working OUTSIDE of his working hours. I cannot even express my appreciation for getting my car back and running, Hal saved us from a hustle and expenses of renting a car . Overall- Hal is such a pleasant person to work with, based on our experience - we Highly recommend his service to everyone in need.

Al is the best. He's honest, forthright. Wouldn't take my vehicles anywhere else. He's a gem among…read moremechanics. ​​

Honest, no nonsense and genuine people. They valued my time. Didn't try to sell me any work with…read more"car language" I can't decipher and didn't make me feel ignorant about any questions I had. They fixed the problem without drama or thinly veiled threats about how "they wouldn't drive away in that car, but hey, if you want to, it's your life." I'm being facetious, but you have no idea how difficult it is for a middle aged woman to find a car repair place that doesn't rip you off or treat you like a barbie doll without a brain. I just found my car repair place, and I will drive the two hours to Seattle from Port Townsend just to get the work done on my VW Bug. It's worth that much to me to be treated like a human, and further more? The manager, Mike ... awesome guy. Laid back, family man, understands the stress and cost regarding repair from the customers perspective, and very authentic about what he felt I should do -- as opposed to "OMIGOSH! FIX ALL THIS NOW OR ELSE!" Seriously. They rock. And their tow truck driver, Rolly, was super awesome too. No. They didn't pay me to write this and I don't know them. But I will see them often -- my car is a wreck. I have total faith they will turn it back into a sweet little slug bug that isn't a death trap. They said they could. And (one more time) they didn't make me feel as though I should ask my priest for forgiveness for not taking a home equity line of credit to get all the recommended work done that day. Thanks Mike (and the mechanics) Sarah from Port Townsend in the 98 Silver Slug Bug aka Work in Progress

I cannot emphasize this enough: do not take your car to this shop. Please do not be fooled by the…read moreYelp/Google reviews or the polished website like I was. I'm guessing the shop was recently sold or they pay people to publish reviews for them, because I had an absolute trainwreck of an experience with this place. I'm not being hyperbolic when I say this is one of the worst experiences I've ever had with a business. - They do not work with insurance, even if they claim to. - Took five weeks when they quoted me one. - Didn't call me ONCE in five weeks to update me about anything. - Stonewalled the insurance and didn't call them back. My car was vandalized the first week of May when someone drilled a hole into my gas tank, so I called around to five local shops for estimates. Scott Sherman was the cheapest, by about $200. So after I confirmed with Michael that they worked with insurance directly, and specifically State Farm, I arranged for a tow. I gave them the number for the insurance claims department and they quoted me one week to turn the car around. I let them know I needed to have it back before the end of May. I call in after a week and ask if the car is ready. They said they couldn't get ahold of my insurance after trying repeatedly so they'd call again. Naturally, didn't call to let me know. A few days go by and the insurance still hasn't heard from them, so I gave State Farm the shop's number to call directly. My insurance agent tells me that the shop won't call them back and only seems to pick up when they call from a different number. When I called, Michael said "oh you want to talk to the other guy but he's in the bathroom right now." Strange - he seems to have been in the bathroom every time I call. Two more weeks go by, and dozens of calls later, Scott Sherman hasn't even started working on the car nor have they filed any estimates with State Farm. At two points, the claims department called the shop to walk them through the B2B submission process. My agent confirmed that they didn't submit anything, despite telling the claims team they did. It's the end of May and Scott Sherman won't return my calls, work with the insurance, and still hasn't replaced my gas tank. At this stage, I'm worried they don't even have my car, so I stop by after work to ensure my car is really there. I go in to light a fire under them and they tell me their computer hasn't been working but they can get me the quote the insurance has been asking for. Interesting that they knew exactly what I would ask about before I even had the chance. Thankfully, my car is still there, but excuse after excuse and they say the car will be done by end of the week. We're well into June at this point, and I'm starting to look up legal options to prepare myself. My agent calls me and says they can either tow the car to another location (at my expense) or just pay up front and hope that insurance will pay based on the shop's estimate. They finally finished the car the second week in June and the insurance fully reimbursed me, not even three days after getting my car back. I understand being a mechanic near a big city must mean you deal with some difficult people but that's no excuse for the way these guys conducted themselves. Do NOT be tricked by their website, the reviews, or the prices they quote if you're looking to have your car repaired quickly and especially if you're hoping to involve insurance. TERRIBLE.

After I reached out for a quote request and some help, Gurru came by. He assessed my issues and…read morecame again for a complete engine flush, coolant flush, serpentine belt replacement, and tune up. His pricing was very reasonable and he came to me which was needed and extremely convenient. He also was able to work around my schedule to fulfill the service requested!

Pulled up around 9:30pm on a Friday, open sign was lit so I approached the window to prepay for…read moregas, and the older gentleman started yelling from inside that they are close, very rude!

This place is very helpful usually .. I.E one time my door closed just enough to lock with my child…read morein the car and the nice employee opened my door free of charge . I came back with a Starbucks gift card to say a huge thank you . Now today I tried to the car wash for the first time. First of all I followed all directions & was VERY careful the machine .. the car wash machine HIT my closed mirror on the passenger side . Huge scratches and marks that weren't there before . Second my entire brand new car is COVERED in scratches . COVERED. Dooooo noooot use this car wash . DO. NOT DO IT . Updating to let you know a short haired older woman whose name should be KAREN works here. Yesterday 8/11/21 I had parked my car right next to the pump at this station to get gas AND type in an address as I don't use my Phone and drive. This CRAZY Karen worker came to my rolled down windows .. unmasked and said "you need to move immediately I have an oil truck coming." I said no problem maaam one moment please I am typing in an address and will get gas elsewhere . She stood by my open windows and said "you're texting is not more important than the oil getting filled and preceded to be completely unprofessional, rude & scary . I will never use ANYTHING but the coffee stand in this parking lot . Horrible horrible people work here . Except for the long haired and heated mechanic . He is the ONLY reputable employee here .

I went in for a standard oil change in November. I was attended to quickly and in and out in less…read morethan an hour. The shop was very dirty/cluttered and smelled strongly of oil/exhaust. I waited outside on the curb because waiting inside would have given me a migraine. This service was not even a cheaper than average. I still paid what I would pay at the reputable dealership, but the technician did not tighten the oil filter and left the dipstick open, causing my car leaked oil for the past few months. The smell was noxious and it should never have happened. I only found this out after bringing it to another servicer because of the terrible smell. I would not recommend for quality or affordable work. Speed seems to be the only priority here and not worth the trade offs to quality.

This is a real mechanic shop. Dude is polite. Works fast and I will keep going back. I don't need…read morekids from jiffy lube trying to sell me air filters

I bought my first vehicle from BC Motors back in 2018, a 2002 VW Jetta -- it was mechanically sound…read moreand did not give me a single problem. The price was right, and it got me through a time when I was struggling a bit financially. Last week, I decided to treat myself to an upgrade. I purchased a 2010 BMW 550i M package, and I could not be more happy. Ben, the owner, is professional, honest, and trustworthy. He will always take into account your concerns and needs, and will absolutely get you the best deal you could think of. After 2 great vehicles bought from BC Motors, I can safely say they are a legitimate business, and you can be assured you will be treated fairly and with respect. 5/5

Ben and his team have been helping me with car purchases since 2010. I am very grateful I met…read moresomeone with so much knowledge and experience. I bought cars for my whole family thru BC Motors and recommend everyone go here as well. Ben and his team bring honor and prestige back to this industry. You can trust them with all your vehicle needs. 6 star if possible.

I had a very negative experience renting a truck through this location operating as Jim's…read moreAutomotive (U-Haul dealer). First, be aware: although this is an automotive business, they also act as a U-Haul rental location from the same address. My issue is specifically with the truck rental service. At the time of rental, I was clearly told that I did NOT need to refill the gas and could just return the truck. I asked multiple times to confirm this, and another person with me (listed driver Muhammet Emin Bilgin) understood the same. Later, I was charged for fuel anyway. I was also advised that returning the truck to the same location would be cheaper than dropping it off in Kent. That turned out to be misleading, since I was charged for both mileage and fuel. I returned the truck within about 5 hours on a Saturday, yet I was charged for an additional day because the business was closed Sunday. That makes no sense and should not be the customer's responsibility. When I tried to resolve the issue, I spoke directly with the owner, which made the situation even more disappointing. Instead of helping, he repeatedly interrupted me, would not let me explain, and accused me of being rude while cutting me off during the call. They may try to separate themselves by saying this is a different business (U-Haul vs. Jim's Automotive), but the service is provided at the same location, by the same people. As a customer, that distinction is meaningless. Overall, I feel misled and overcharged. I strongly recommend that people avoid renting trucks from this location and go through a corporate location instead.

I have been going to Jim's for 5 years now with my Kia and my Subaru. As a single mom I always felt…read morethey were a trustworthy and reasonable family-owned business. I need to keep my cars safe and in good shape for my kids and I to drive but needless to say I'm on a budget. This week I took my KIA in and found out the business was sold. WOW! It is even better than before. Great online scheduling with text and email confirmation. Electronic report on what they checked on my car, reasonable cost and Sam the technician was super friendly and accommodating. I felt good about going here before, but I feel great about it now. A+