Alex has helped me with glasses for over 20 years; always helpful and patient! However, when I…read morereturned to pick out an additional pair of sun glasses the woman at the next desk treated me like I was too much of a bother. I had chosen two models of frames and asked to have Alex please help me choose between the two, since he knows what I like and what looks good. She refused to ask him. I said I could come back another day when he can help me with that and she said do not to even try! "He doesn't help at his desk anymore!" That cold answer was a wake up call for sure, so I have since purchased two new pairs elsewhere. (Alex was always helpful, so if you decide to go there, ask for him. He's hard working and kind). If you are a male you'll likely have better service from that women). Bye Alex. Have a safe and fun vacation!

Great experience for this new patient - really great from start to finish! Highly recommend!read more

Fantastic doctor, staff, office, location. They were so good to my son! I was actually thrilled…read morethis office took children so that was a bonus, plus we had been wait listed, we weren't supposed to be seen for a month (June was our initial appointment)!! They had an opening due to a cancelation & called the day before. When I got that call to get him in sooner, I was so thankful. This was my first time ever at an opthalmologist, along with my son of course, so wasn't too sure of what to expect, etc. We came in because my son has been having eye issues, I initially figured it was allergies, but wanted to be safe. I had other thoughts as to what it *could have been* and wanted to rule them out as well. My initial suspicions were correct and it was in fact allergies, but better to be safe than sorry. Also it is so good to have found an opthalmologist office that my family might need. Now to get my husband in lol. Great office, not a long wait time at all! Wonderful, kind, staff they're all so great! Highly recommend. My son even commented how great the doctor was and that it wasn't too bad (he was nervous, rightfully so!)

Poor communications. Never answer the phone and rarely call back after leaving messages. Office…read morestaff need an attitude adjustment. Dr Galiani is a good Dr but needs to clean up the business his name is on the front door!

MyEyeDr in Doylestown is not a good place to do business. My glasses are less than two years old…read moreand lenses are delaminating. This should not happen but this company refuses to stand behind their product (they manufacture and sell) and would not replace my lenses. I have never had this occur on any glasses and I've owned many, many pairs in my lifetime, it is clearly poor-quality control in the manufacturing. My wife and I have also bought several pairs of glasses from them in the past so not only do they not stand behind inferior manufacture they also do not value loyalty and customer service. I would definitely find other opticians in the future and suggest others do as well.

I was a patient in this office for many years until it went from being a private practice to ' 'my…read moreeye doctor' franchise. I only use them to order lenses and frames at this point, it's not been the best experience. I went to pick up glasses twice over the past year, and the office was closed without warning. The office also failed to contact me when my lenses were in and I had to call them to find out that they were. Their website shows them open today, so I made another trip, only to find a sign on the door that reads 'Closed Sat and Sun. They might be understaffed at this point as many places are, but I'm writing this with the hope that they can address these issues. Otherwise, I wont go there again.

Art does a great job. Patient and accurate. Made sure everything was perfect. Made me my…read moreprogressives and re lensed my raybans with my prescription. Nice personal service

Service is excellent here. They go above and beyond and really seem to care. Very professional and…read morepolite. Would highly recommend to anyone who needs an eye exam, glasses or contacts. Good people.

I have had several very positive experiences at this office:…read more1) I scheduled an appointment at the Southampton office, but didn't remember that when it came time for the appointment and they fit me in. 2) I had two emergency issues that were potentially related to my retina and they got me in THAT DAY, both times. 3) I had a follow up appointment scheduled for today and Dr. Fox noticed that my annual appointment was in 10 days and offered to do it all today. The office staff made sure it was ok insurance-wise and now I don't have to go in again. I am very happy with the service I have received at Tri-Century New Britain.

The intake people are nice and patient. Listen to patient when they had questions…read more They also have the optical section, I believe you need to have an appointment. The one lady that assisted me on 1/15/24 with my optical problems with my glasses and sunglasses , did an excellent job on fixing the problems with my Maui Jim's and my other 3 eye glasses. I was very happy with my service. The place is very clean. I highly recommended this eye place

This place has the worst service imaginable and good luck if your glasses break; you're on your…read moreown. I'm heading to Pearle for my glasses.

Good service and good prices. My wife got her script, frame and glasses at 20/20. The price was…read morevery reasonable, but unfortunately, with her first new pair, she couldn't see clearly at all distances. 20/20 made adjustments, but still the specs didn't work correctly. So, they re-ground the lenses but these weren't exactly right, either. As further evidence of their patience and good service, they offered to re-examine her eyes and try once again. By that time my wife knew she would soon need cataract surgery so the glasses, even if re-made correctly, would only be useful for a few months. Happily, rather than try to fit her with glasses that wouldn't be very useful, they refunded our money. 20/20 really tried to get them right for my wife. You couldn't ask for better service. A winner in Doylestown!

Dr. Troppauer is enjoyable to have as my optometrist. His office receives contacts very quickly…read morecompared to others and he offers you different options so you can get the best deal for your needs. He was patient with me when I did not come for my consultation with my previous medical info and he helped me understand my prescription better. At first, I felt similarly to another reviewer who saw his office and paper records as outdated. I questioned his professionalism and organization compared to more modern optometrists I've seen. However, by the end of my appointment, I felt very differently. I have never truly had clarity (no pun intended) in telling my doctor which adjustment made my vision clearer, for example. He told me exactly what subtle differences I should be looking for and it helped a ton! He also explained how contacts work with the eye and why corneal issues actually happen, which was useful. He's an older guy and may come off a certain way at first, but I have quickly come to trust him and get how he operates. Trust me - I'm the first person who would be (and was) skeptical of an older man, being a young and outspoken woman, but he proved my first impression wrong by the end of my appointment. Do be advised as well that he takes cash or checks but not credit, so you'll have to stop beforehand if you don't carry either. He was understanding and totally didn't mind that I had to leave his office and come back to pay him. He also has a friendly, medium sized dog that I enjoy seeing when I visit his office. I am allergic, but she does not bother my allergies much; she's very sweet and not overbearing. Overall, he is very personable, knowledgable and treats his patients like members of his family. I highly recommend him - give this guy a chance!

I visited Dr. Troppauer in his 112 South St, Phila office. He had a large selection of both classic…read moreand avant garde frames, including several in red, which is what I wanted. Making my choice was almost a family affair, as I felt comfortable soliciting his opinion, and ended up choosing the perfect frame for me. I never had that feeling from any of the modern optometry "factories." Large selection, quick and professional service, very reasonable prices, and Dr. Bill's devotion to three generations of have made me a fan.

I purchased a pair of Ray-ban sunglasses. Within a year the coating started to bubble. Now at 18…read moremonths so much of the glasses are impacted, they can't be worn. The employee said it was normal wear and tear but I have a different pair that are 5 years old from a different optical that didn't have this problem at all. Do not recommend getting glasses here.

Not only is the staff friendly, but they clearly explain the billing process and every step…read morecompleted during the eye exam. I appreciate the transparency.