Good morning. This review is in reference to yesterday about 12:30p. I didn't have in my plans to…read morestop here btw. I was out this way (lunch date) n and had a flat about a mile away. I was frantic to say the least considering I live at 385/Riverdale. Well, I made to this location, pulled into the lot n by then it was fully flat. A guy saw me and came out to meet me n I explained I had run over a rock!!!!‍ He preceded to tell me to pull to a bay n then he checked it out, put air in it but we both heard the air coming back out. He then said hold on let me get someone else. He brought a guy out who bent down n found the leak and to my already bad day said it was in the side wall. Yikes. But they said we got you. You be ok. The guy took off my bad tire n put on my donut, mind u I'd just bought the vehicle a month ago. So yea, I'm a lil nervous. These two gentlemen Mike & Gabe were attentive, calm and most friendly in my time of need. I made it home on the donut. Lollol. I wanted to Thank these guys, but they wouldn't take any token of my appreciation which further made my day. So though I didn't have service this time I won't forget for future choices in my automotive needs. Kudos to these fellows n the mgmt that hired them. . I'm always preaching, "if you can't be anything else, BE KIND".

Did a good job diagnosing my car issue. They found exactly what was wrong and let me know what…read moreother issues my car had that needed attention. I also greatly appreciate the courtesy service of a coolant fill and windshield washer fluid fill; that was very nice and they did not have to do that. However, I was disappointed with how long the services took to be done. I dropped my car off at the beginning of the business day (7:00am) and my car was only inspected and diagnosed (not serviced) by the time the business closed (6:00pm). I understand car diagnosis and repairs take time, but 11 hours to diagnose the car and not get around to making any repairs was disappointing. I was expecting to get my car back by the end of the business day after 11 hours at the shop. I was not notified that they were planning on keeping the car overnight until I called at 5:30pm asking for an update on my car, which I was told it hadn't been serviced at all yet. If I didn't call, I would've been SOL on having transportation to work as this is my only car. I ended up doing the repairs myself because of this. If you have alternate transportation and don't mind your car being held overnight, this is a decent place to get your car fixed as they know what they're doing. Otherwise, carve a day or two out of your schedule for your car to be ready. Also they can be a bit pricey for the average joe, so make sure you save up!

They rebuilt my transmission in about 4 days despite them quoting 7 business days…read more They did it for a very reasonable price and my truck is as good as new now even though it had to be towed in. They picked it up at my house for me, fixed it, and did an awesome job. These guys are true professionals that stand behind their work! Thanks Marvin for an excellent experience and thank your guys for a job well done!

I was having issues with my transmission for a few months. My F150 would lock me out of 1st, 2nd…read moreand 6th gear randomly. After a trip to my normal mechanic, he recommended that I take it to the Coleman Taylor on Winchester. Greg took got me checked-in, and within two hours they had diagnosed the problem and ordered the part to get it fixed. I scheduled a time to bring it in a few days later. When I dropped the truck off the following week, they were taking it back to the bay before my ride even showed up to pick me up. My truck was back on the road the same day and seems to be running like new. Everyone at this location was extremely professional. From their uniforms to their manners. Always a "yes, sir" and "thank you, sir". And a special thanks to Miguel for going above and beyond to help me out. I highly recommend this location.

Excellent business for any car repair. Knowledgeable and fair. They don't rip you off.read more

Cecil's has been very, very fair & very responsive to our needs. Josh dealt with me about our car…read moreproblem last week. He taught me about the problem very effectively & was extremely collegial & courteous. Cecil's Automotive has me trusting their integrity as people as well as the caliber of their car repair work. I am a woman & very much appreciate the feeling that at Cecil's no one wants to hoodwink me about car repair work. It means a lot.

Customer service is second to none. The level of service is to be commended. I was reluctant to…read moretake my car to them at first - not being a national chain. I'm so glad I changed my mind. They quickly diagnosed the problem and offered practical solutions. The young man at the desk (Cobie, I think) was professional, honest and respectful. Kudos!

Honest guys who helped solve a "mystery" tranny problem the dealer's most experienced mechanic…read morecould not. Currently have second vehicle there for rebuild.

Highly recommend Brian and his team for any transmission work you need. Quickly diagnosed the…read moreproblem and were able to fix my vehicle in short time. Fair price and excellent work.

Tyler took great care of me my truck drives like a dream I would definitely recommend these guys to…read moreanyone needing transmission work done thanks for the help guys!!

Most honest and thorough repair shop around!!! Have recommended to my boss and others who have had…read morethe best experience with their diesels. Sooo much better than the Ford Dealership. I will continue to recommend them. Nate is one of the most knowledgeable diesel mechanics I know. Saved me thousands of dollars here versus the dealer for better work. My boss had the same.

My man's truck sat for almost a month before they finally decided to throw a ridiculous $9000 quote…read moreat him. Thankfully , a wonderful man named Josh saw that he was being overcharged and taken advantage of and had him back on the road within 48 hours and for less than $1500 . Sad part is that my man has automotive degree , he just didn't tell them that. He shouldn't have had to. Taking advantage of someone who you think has no knowledge, isn't ok. Ever. I can only imagine how a woman would have been treated. Between the severely inflated quote , long wait for the quote and leaving his truck unsecured so pieces of truck bed were stolen , I would never recommend. EVER. I thank you Josh for your integrity and fantastic automotive work . His diesel is back on the road and running like a dream. For things we can't fix ourselves , Josh will be our go to for now on. Shame on you Southern Automotive!

This is the local homegrown mechanic shop. I have brought a lot of my vehicles there over the years…read moreand Kaz has tackled everything from tires to window motors to radiators to transmissions. It's nice to have someone you know who knows how to do just about everything! From my customer Ford van, Chysler Sebring, Jeep Patriot to my honey's Mazda Miata & #1 Son's Datsun 280z Kaz and his guys nail it. Bottom line: Always feel I've been treated fairly by these guys and they do good work. Also, reasonable prices and they're first come first serve and stay busy, I mean always, so get there as early as possible.

I have been doing business with them for decades. They once saved me $1000, so they have my…read morebusiness as long as I live. Auto repair is a high trust business, your car goes back and a tech says you this this and that, how do you know? I sent a woman I worked with to them to get her brakes checked, they told her they were ok to come back in 30K miles. They could have sold her a complete brake job, rotors, pads, etc but did not.

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

I booked an appointment through the website. The appointment time came and went with no one showing…read moreup. I tried to get a response from the text chain that was initiated when I booked the appointment, called 2 different phone numbers I could find online and emailed as well. No response. Then 3 hours later they get back to me and I asked that they still come. The issue with my car was concerning back brake lights that would not turn off and were draining the battery. The mechanic inspected and diagnosed that I needed my brake light switch replaced (also back brake light bulbs were burned out). He quoted me $420-$460 to fix it (that price included the $140 inspection and fuel surcharge fee). That sounded crazy to me so I just paid the $140 base fee said forget it, don't do the repair. I did some research on YouTube and checked out the situation myself, and it turned out to be just the rubber bumper piece that depresses the switch that had rotted and I was able to replace it with a bolt and washer I had on-hand for free. And anyway, if it had been a bad switch, that part only costs $10-$20. I'm pissed that the guy was going to over-charge me and I can't help but think it was because I'm a woman.

My transmission was slipping in my 2017 Tahoe. I needed help. And Coleman Taylor was suggested by…read moremy favorite mechanic. And I was lucky he did. I was informed that it could take 3 days or it could take a week. Regardless, the Tahoe needed fixing. I took it in on a Monday and one day later I was struggling to find a rental when I got a call from the CT guys. IT WAS FIXED!! Went in to get it and the cost was awesome. I had been told by several that a new transmission cost a lot. But these guys were fairly priced. I can't say enough good stuff about these guys.

I was feeling a strange shudder in my truck so I called Coleman Taylor…read more They allowed me to bring it in the same day! In a matter of hours, I had heard back from Marvin and he thoroughly explained what was going on and what my options were. He was friendly, helpful and patiently answered all of my questions. I'm not going to get the repair done as the vehicle is still in it's return window but if I need a transmission repair in the future, I will definitely be a customer. Thanks so much Marvin!