This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

I booked an appointment through the website. The appointment time came and went with no one showing…read moreup. I tried to get a response from the text chain that was initiated when I booked the appointment, called 2 different phone numbers I could find online and emailed as well. No response. Then 3 hours later they get back to me and I asked that they still come. The issue with my car was concerning back brake lights that would not turn off and were draining the battery. The mechanic inspected and diagnosed that I needed my brake light switch replaced (also back brake light bulbs were burned out). He quoted me $420-$460 to fix it (that price included the $140 inspection and fuel surcharge fee). That sounded crazy to me so I just paid the $140 base fee said forget it, don't do the repair. I did some research on YouTube and checked out the situation myself, and it turned out to be just the rubber bumper piece that depresses the switch that had rotted and I was able to replace it with a bolt and washer I had on-hand for free. And anyway, if it had been a bad switch, that part only costs $10-$20. I'm pissed that the guy was going to over-charge me and I can't help but think it was because I'm a woman.

Very helpful and punctual and courteous. I appreciate the…read moreadvice given about my car - battery and starter.

Headlight restoration. Very responsive and got the job done quickly. Thank you Dwayne!read more

If you want the repairs done correct, and not get ripped off by other shops, that most of the time,…read moredon't know what they are talking about, especially when it comes to Toyota. Quon's do not try to get you signed up for work you don't need, and will actually tell you if something you asked for, may not be required. They are the Memphis area Toyota experts, save money from a dealer, and save from suggesting work that is not needed, and go to Quon

Harris has worked on our Toyota's for over 30 years now. I would never take our vehicles anywhere…read moreelse. We drive into Memphis from another city to always use "Quon's. There were times he should've charged me for little things or diagnostics, but didn't. We feel like family there! My Uncle, my Aunt, Sister's etc all use "Quon's"! When I pick up my car it is ready to go for a reasonable price. I'm often sad about the fact that one day Harris might retire to fish all the time :)

Water pump replacement 2012 Ford Escort , he also replaced brakes on my BMW change my oil and…read moreworked on my son I recommend him to anyone

From the owner: Auto repairs such as Tune-up's brakes oil change and other basic car repairs. I'm very affordable…read moreand don't mind explaining details to customers so they'll have the knowledge of what's needed ..I'm very dependable and upfront..I service Memphis and surrounding areas.. I will travel to you for service fees if you're not able to bring your vehicle to me.. I'm based in Memphis Raleigh area.

They showed up earlier than expected and finished in a timely manner. Job completion 100%read more

If I could give this man zero stars, I would. He stole $240 dollars from me. He will not respond to…read morecalls or text messages asking for my part or a refund so I can get my car fixed. 10/10 DO NOT USE THIS THIEF!

My husband (Audi A6 2012) and I (Jetta TDI 2013) have been customers since arriving in Memphis in…read more2022. These mechanics are the absolute best. I would not think of going anyway else. But they have so much business that you have quite a wait to get in. They know their stuff, and their prices are reasonable. We are both going to cry when we move away and can't take them with us. They only work on VW, Audi and Porsche--period. No BMWs!

I've been a customer for over ten years now. Class act all the way. They're the sole reason I'm a…read morecontinued Audi owner. No way I'd want to pay dealership prices. They stand by their work and are reasonably priced. Word has gotten around so now I have to plan my service intervals about a month in advance but that's just fine with me. Small price to pay for excellence. Thank you to Jim, Eric and the rest of the crew at Wolfsburg! ~ Bill Stearnes

Everyone I spoke to was incredibly nice, service was quick and the old Tahoe ran great.read more

BEWARE! females don't take your vehicles here. They will attempt to abuse you. I went in for a leak…read morein my breakline and was ignored. I was lead to believe it was something else causing the problem. even with a video of the exact problem. SCAMMERS!

Took my car to Unlimited Auto as a recommendation from a family member, and I've never been happier…read morewith an auto service business! He didn't give me the runaround like so many places do, he was VERY straightforward and to the point. He obviously has years of experience and gets to the root cause of auto problems instead of just making it "seem fixed" and even if the job isn't something he does there, he will give you recommendations as to where and what he would do if it was his own car with the same problem. If all of the above is too long to read, I'll shorten it up for you: Unlimited auto has earned a new customer for life, and I will always recommend them to any friends or family needing work done.

Hands down the BEST Automotive Repair Shop in the city of Memphis!!! They are a small family owned…read morebusiness therefore they have the BEST PRICES for the most high QUALITY work and they are the only HONEST mechanics in town. Don't let the appearance of the building deter you. My family and I have been taking all of our vehicles here for years and years. The owner has 35+ years experience and they specialize in electrical work. Instead of just putting a temporary bandaid on your vehicle's symptoms like most other mechanics, they are the best for finding the ROOT CAUSE to the problem so they can keep you from having other trouble. 10 STARS FOR UNLIMITED AUTO SERVICE!! HIGHLY RECOMMEND!!!

Picture this: You pull into the lot and see vehicles of all types. Except for the customer parking,…read morethe lot seems nearly full. You pull in, park, and walk through the front door. To your right, you see the waiting room, with big couches and recliners, backed by vending machines. Windows encircle the room. It is simply decorated, but clean-smelling. You turn to your left, and you hear a friendly voice on the phone. His name is Phil, and even though he's explaining something to a customer, he still nods your way with a welcoming smile. As soon as he's off the phone, he greets you by name if you've been there before, and wants to know your name if you haven't. He is busy, but not to busy to chat with you or even trade jokes while he works. You explain your need, Phil writes it down, and gives you the low down before your job even gets to a mechanic. You immediately feel like he runs a competent shop -- but he's not the guy in charge. He's just the first face. The guy in charge, Doug himself, strolls quickly into the room, explaining something complicated to a customer while he snatches up the next work order. he calls something back to one of his mechanics in the back, but you don't hear more than a muffled answer. He, too, greets you by name, if he knows you, and always asks what you need as if he is eager to get to work, and regardless of whether your request is simple or complex, it doesn't change his expression. Your vehicle is in good hands.

I placed my car in their shop for service and paid nearly $3000 one repair after another repair…read moreand my car still isn't working. It was towed to their shop 4 times at my expense and now they don't want to honor their warranty. share share share They put clamps on the wires connected to the pig tales and Mecedes Benz fuel pump comes fully assembled. The wires were cut. I was driving around with wires floating around in gas. Doug said he didn't know how that happened and he knew how?! Bad experience period.