This place is a disaster. We came here last night and ordered 4 scoops of ice cream. One in a cone…read morethe rest in a cup. No toppings. Nothing fancy. Just 4 scoops. The girl that took the order told us it would be a couple of minutes. FIFTY MINUTES LATER we got our 4 scoops. FIFTY MINUTES. I don't know who is managing this place. But it was unacceptable. The people working behind the counter couldn't have moved slower if they tried. I've never seen humans move that slow. I will absolutely never return.

I just had many scoops from the espresso caramel chip tube of ice cream that someone had bought. It…read morewas very yummy ice cream. Go get some!

Overall the establishment is clean, and fast service. I have tried the ultimate nachos and they…read morewere pretty filling. They come with chili, cheese, olives, jalapeños, tomatoes, sour cream, and avocado. The soups are ok just a bit water down for my taste, the baked potato soup is ok and not that many potatoes in them. The chicken and dumplings has good flavor but again not that many dumplings. The grilled chicken sandwich is ok but but need a bit more seasoning for my taste. The best salad that is on point is the southwest chicken salad, and their house dressing. Over all a bit over price but good healthy options for lunch.

Employees don't actually read order tickets. Almost always missing something from my order. I'd say…read moremy food is wrong 25% of the time. Anytime I try to add extra of something they put none of it in at all. Maybe the way the tickets print is the problem but more training should definitely be done on how to read their tickets to avoid the issue. Cause it is way too frequent. Honestly done coming here at all

If I could give this place zero stars, I absolutely would. This was one of the worst customer…read moreservice experiences I've ever had, and what happened could have had serious consequences. I ordered an Original Pizza Melt for my son and made it very clear that I wanted only sauce, cheese, and bread. I specifically told the employee that I did not want any meat or other toppings because my son has food allergies. This wasn't just a preference--it was for his safety. Despite giving clear instructions, they completely ignored my order and loaded the sandwich with ingredients I specifically asked them not to include. When I got home and opened the sandwich, I couldn't believe what I saw. It was completely wrong. At that point, the food was unusable because my son is allergic to several of the ingredients they put on it. A mistake involving food allergies is not something to take lightly. Restaurants have a responsibility to pay attention when customers make allergy-related requests, and this location completely failed to do so. I called the store expecting them to make things right. I wasn't asking for anything unreasonable--I simply wanted a refund because the mistake was entirely theirs. Instead, I spoke with an employee named Mai, and she was unbelievably rude from the beginning of the conversation. She immediately refused to refund my money, didn't apologize, didn't seem concerned that the order involved a child with food allergies, and offered no solution whatsoever. I even explained multiple times that my son could not eat the sandwich because of the ingredients they added, but she showed absolutely no empathy or concern. Instead of taking responsibility, she told me I would have to contact corporate if I wanted to file a complaint. When I expressed how ridiculous that was for something that was clearly the restaurant's mistake, she basically told me, "Tough luck." I have never been treated with such disrespect by a business. Good customer service means owning up to mistakes and fixing them--not dismissing customers and acting like their concerns don't matter. What makes this experience even worse is that the issue involved food allergies. If a restaurant can't follow simple instructions that are clearly given, it puts customers at risk. That's unacceptable. A simple apology, a refund, or even a replacement would have gone a long way, but instead I was met with indifference and hostility. I will never be returning to this location, and I wouldn't recommend it to anyone--especially if you or a family member has food allergies or dietary restrictions. If they can't be trusted to prepare an order correctly or handle a legitimate complaint professionally, they don't deserve your business. Save yourself the frustration and spend your money somewhere that values customer safety and treats people with respect.

I've never had nothing but a good experience with this location…read more I can't say I eat here often, but the times I've been here have always been satisfactory. Staff is mostly young, hard working and eager to do their best. Food quality is good and consistent. They don't force a tip, so I'm always happy to give one!

I've been to this location in the past and go to jersey mikes often and know the price of my…read moresandwich. Today Carlos tried to charge me different and I explained to him that is now how I've ever been charged at this location and other locations for my veggie sandwich as I don't get the main ingredients listed and always get run up A La Cart. He sat there and argued with me even though I have a receipt from another location just yesterday. Horrible customer service. I ended up not getting the sandwich son asked me why I didn't get my sandwich as we walked out. I will never go back to this location, so rude....

Very rude heavyset employee there of south asian decent on Wednesday evenings. He muttered some…read morerude comments as he was making my food. Regret not walking out. I know i shouldnt complain b/c if I looked like that Id be pretty bitter to the world too. Anyways, 1000000 percent boycotted this location and avoid going to Jersey Mike's all together. Better options, Jimmy Johns, Potbelly's, Mcallisters. You might want to screen and properly interview people before hiring, i wouldnt hire that guy to clean my bathroom.

First time there and omg! I love it! I love their bagels! The service is immaculate!! I will…read moredefinitely be coming back to try the whole menu!!

Big Apple Bagel is a really solid spot if you're looking for a quick, satisfying breakfast or…read morelunch. The bagels are fresh and have that perfect balance--crispy on the outside and soft on the inside. There's a good variety of flavors and spreads, so it's easy to find something you'll like. Service was friendly and efficient, and the staff kept things moving even when it got a little busy. The coffee paired well with the food and did exactly what you need it to do. The atmosphere is simple but clean and comfortable, making it a nice place to sit down for a bit or grab something to go. Overall, definitely above average for a bagel spot, and I'd come back again.

Someone surprised me by getting me a chicken sandwich for lunch. What a fantastic treat. The…read moreChick-fil-A chicken sandwich is meatier, juicier, and larger than competing fast food chains. Combine it with the honey mustard sauce and you have a winner. This was a carry out order but the food was still hot when I was able to eat it.

Used to be a favorite though expensive. Always got extra ice when it was requested. Not anymore…read more Lucky if you get regular ice. A silly thing to be upset about, but was he main reason I'd go there was the drinks. Oh well, shouldn't be spending all that money

The Beef Shack is a rapidly growing mini chain with seven locations and more on the way. The next…read moreopening appears to be in Algonquin, across from Mercy Hospital, next to Thorntons. The eatery specializes in the local favorite, Italian beef sandwiches, slow roasted thin sliced beef simmering in a rich au jus, nestled in a French roll. Those in the know ask for their sandwich "submerged" meaning the entire sandwich is dipped in the au jus before serving, which makes a wet but delicious sandwich. Some opt for the "combo" version, which includes a spicy grilled Italian sausage laying in a bed of the beef. That's some good eating. You can order yours topped with a blend of melted cheeses and if you like sweet or hot peppers. Some like to combine the peppers. Other offerings include traditional Chicago style hot dogs (mustard, relish, onions, celery salt, tomatoes, sport peppers, pickle), burgers, chicken sandwiches, Italian sausage, grilled cheese and fresh cut fries. which truly are, hot from the fryer and perfectly seasoned. Beef Shack is active on social media, and post daily specials on Facebook. During the course of a week, generally one day they offer $1 hot dogs, another day $5 burgers, one day $1 milkshakes, and other days discounted family sized meals. Check their FB posts for current deals. Friendly people, immaculate facilities, and freshly prepared food at a great price point. I love their Chicago dogs and fries. Great milk shakes, too.

All I can say is if you want good quick food go there it's great and a good price especially on…read moreTuesday and Thursday great specials