I've been to this location in the past and go to jersey mikes often and know the price of my sandwich. Today Carlos tried to charge me different and I explained to him that is now how I've ever been charged at this location and other locations for my veggie sandwich as I don't get the main ingredients listed and always get run up A La Cart. He sat there and argued with me even though I have a receipt from another location just yesterday. Horrible customer service. I ended up not getting the sandwich son asked me why I didn't get my sandwich as we walked out. I will never go back to this location, so rude.... read more

I hate to give anyone one star but I'm angry. I stopped by for a quick sandwich. I've been coming to this Jersey Mike's for years. it is my neighborhood Jersey Mike's and I come here all the time. All of a sudden they won't give you a small glass of water. I bought a nine dollar sandwich and you can't give a customer a glass of water? What is this world coming to? I'm trying to be healthy and all the stuff in your fountain is junk. I told the kid at the counter that I was angry and that he should make sure he tells his manager. Fully expecting an explanation or an apology from the manager. I sat there and ate my sandwich. Never came. There's two excellent restaurants on either side of Jersey Mike's here in Bartlett. Choose them. Family owned and comitted to our community. I'm sure Jersey Mike's will respond to this and say it's company policy or something like that. I don't care. When we've gotten to the point where we loyal customers a small glass of water something is really wrong. read more

Very rude heavyset employee there of south asian decent on Wednesday evenings. He muttered some rude comments as he was making my food. Regret not walking out. I know i shouldnt complain b/c if I looked like that Id be pretty bitter to the world too. Anyways, 1000000 percent boycotted this location and avoid going to Jersey Mike's all together. Better options, Jimmy Johns, Potbelly's, Mcallisters. You might want to screen and properly interview people before hiring, i wouldnt hire that guy to clean my bathroom. read more

Always consistent good food! Fresh. And the employees are so happy, pleasant and genuine. Great job who ever manages location.

I usually do a subrun about every 2 weeks at this Jersey Mike's and I love their consistency and attentive service. After years of going here, they always get my order right (via the app) and the minute I step in the door (regardless of how busy they are), someone always greets me and asks me if I'm there for pickup. I literally am in and out in less than a minute and I appreciate that when I have a hungry crew at home. read more

Amazing customer service, and well prepared subs made with alot of love, made me and my coworker days with those subs and drinks and chips

I wanted to send a shout out to manager Carlos Luna and his team at your Bartlett, IL location. This location is down the street from my office and I am there often enough that I suspect that they know my order when they see me coming. I had a complicated and large order to place yesterday and instead of doing it online, I decided to go in and place it in person. I had a print out of an Excel spreadsheet and Carlos sat down with me and his notepad to sort it out. I was impressed with this level of customer service as he was actively seeking to identify what my actual needs were. Through his questions, he discovered that the large order was for kids for a Friday night, after school tournament so that they would have dinner after a full day of school. He advised me of promotional pricing for a school order and provided me with his email address so that I could send my tax exempt form, as well. When I arrived to pick up my order after work, he had written all the names on the sandwiches and his staff immediately jumped up to carry the 40 odd sandwiches to my car in 12 weather. I can't tell you how much I appreciated the effort he and his team took. I am always impressed by the professionalism, efficiency and kindness that his team brings to my general lunchtime interactions, but this was above and beyond at a time when I felt overwhelmed by this task. It is wonderful to know that a company that I know that I stand behind as one who preaches doing good in the world, actually puts it into practice, as well. Congratulations on having Carlos Luna and his team on board. read more

I went today and the service was terrible!! I got a hot chicken sandwich and they didn't even toast my bread!

I've been coming here since this place has opened and I am disappointed that this current Management will not budge on keeping this place an absolute ice box. They have their thermostat set to 70 degrees with the air conditioning on. This is cooler than most people like, but does not sound too bad. However, the thermostat is right near the grill and it obviously affects it. It feels like 62 degrees in there. My hands are like ice coming out of there when eating in. It's actually warmer outside on a 64 degree day and you feel the warmth when you walk outside. I have told them about this several times and they do nothing. They must want you to leave quickly. So, if you plan on eating in the store, bring a parka and gloves. I will start driving to the other locations where they care about their customer's comfort. read more

My daughter and I came her to redeem my daughter's birthday reward. She got a regular sub a regular drink. It was a rather large sub and she could only finish half of it. I finished the rest. I got a regular Italian sub. The sub was decent I would not say it was the best, but nevertheless it was pretty good. I enjoyed the variety of meats, breads, and toppings. My daughter got lettuce, jalapeño, and and pickles. I thought it was okay. My daughter did not have much to say about it because she ate it in a rush. I'm happy that I had the opportunity to try Jersey Mike's. The employees were extremely kind beyond expectations. They helped my daughter order and were very helpful when deciding a sub. The store itself was pretty clean and the ingredients seemed fresh. They cut, assembled, and wrapped your sub right in front of you. I enjoyed my experience. I would consider coming back to this establishment to try another sub. read more

Jersey Mike's Subs - Delis Near Me - Bartlett, Illinois

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I have been a lunch regular here for a few years now. My visit today may possibly change that. The meat portions have gotten so small you can barely taste it. The price seems to have gone up too. A regular sized #7 turkey sandwich, chips and regular drink price was over $11. That's too much for an okay lunch. read more

Jersey Mike's Subs - Turkey Sub - Delis Near Me - Bartlett, Illinois

I order from here every so often because they are close and they offer online ordering. This makes life wayyyy easier when you have a little one. They also offer gluten free bread. many of the other chain sub places do not, so this is an automatic thumbs up from me. My order is always correct and done on time. I have never eaten in the establishment though. I have always taken it home. read more

My family and I are long time fans of Jersey Mike's. I have been to all surrounding locations and don't remember ever being disappointed with the quality of the food. However, this location has something special that is not easily found everywhere else. The staff are awesome!!! Very courteous, professional, accommodating and allways going above and beyond to ensure positive customer experience. Lucky for me the Rt 59 Bartlett restaurant is the closest to my house. read more

Excellent place to eat at. Yes its pricier than Subway but better quality food and the people there understand better what you are saying.

Been going to Subway down 59 for a while, but I think I found a better place! This is the first time I've ever had a Jersey Mike sub and it was great! It's a little bit more money, but you do a great tasting sandwich. The staff there are pretty quick and very friendly. Can't recommend this place more! PS: #44 is the best! read more

Jersey Mike's Subs - 44 with no tomatoes :-) - Delis Near Me - Bartlett, Illinois

I would recommend going here any day. Not only for the subs but for the excellent customer service. I just left a couple minutes ago and had a huge order right before their closing time. Not a single fuss came out of the girl taking care of me. She engaged in a conversation with me the whole time I was in the store and made it such a welcoming place. Every time I've been in the employees never fail to put a smile on my face. The food is amazing and the amount of enthusiasm most of the employees have is great. 5 stars all the way. read more

The food is great, staff is very friendly. This restaurant has 2 high chairs for kids to sit in. I told the manager immediately that the straps on both high chairs were broken and would not hold a child in them properly. He then told me he would call that day to get new parts for the high chairs and fix them. I have been back there 4 times since then and I have told them each time about the still broken high chairs. It has been numerous months now and they still have not fixed the high chairs. Because they have not rectified this unsafe condition I will no longer frequent this establishment. read more

Currently I ate head today and it is my first time here too. But anyways right when me and my family walked in today the people greeted us and saying hey how r u, and just starting a quick conversation with us and being very polite and nice. But then since not ever being here, my first time it was easy to order and sub, and the food seemed really good unlike subway in my opinion too. Then I want to say when eating the chips there was a more of a variety and the variety of chips was really good. Then the drinks there was not much, but still if h needed tea they had both sweet and unsweetened tea with a lemon. Then with the actual sandwiches it was really good food quality and just really good to eat. This place since being my first time, it was really good to eat read more

If I could give zero stars I would! After the things seen through this week with certain staff members I will not be back for any subs any time soon. There is a blonde girl with long hair and another male employee with brown hair and facial hair who are about the same age. They ruined the experience of me ever stepping back in that restaurant. Corporate you need to visit this location. Your employees should not be having sex behind the dumpster at work nor should they be coming out of the same bathroom fixing themselves and walking out of the bathroom to help a customer and not wash there hands. This is absolutely disgusting. You lost yourself a loyal customer. Don't leave your restaurant empty when you have 3 people that walked in. read more

The staff here is great! They are so friendly and ask everyone about their day. I started going many times a week and it's always consistently high energy and friendly. The sandwiches are great too! I love the #8 and the cheesesteak is really good too. read more

Would give 0 stars if I could. How does a sub place run out of bread? And the girl working let us wait in line over 10 minutes before telling us when it was our turn. Then she asked me "what's up?" When I asked why she didn't say something sooner. Horrible. read more

This place is dope. It's brand new and they're doing it right. Love it. The manager is awesome, I've worked in fast food before and I can tell he's the kind of guy I'd love to work for. Subs are great as always at jersey mikes. Like subway but with flavor. Def. Reccomend. read more

This Jersey Mike's location converted me to be a life long JM fan. Their staff is exceptionally fun, polite and personable. Quick service with a smile isn't hard to do, but its hard to come by...this location is the exception! Their subs are delicious with plenty of options. Whether I order ahead or order in, I am always pleased with my experience. read more

Jersey mikes corporate please visit this store. The worst experience ever! Rude employees who were talking among themselves the entire time. Lettuce was brown and nothing tasted right. Never again for this store. St Charles store is 1000 times better. Visited 9/20 at 5 pm read more

We enjoy their subs a lot. A little pricier but they are honestly packed with ingredients. I just wish they had a few more toppings available. read more