Places clean the food is good and the employees or professional and quick. The bathroom has a code system and for customers only. They bathroom was clean, pretty well stocked read more

DQ is always good but this staff is so accommodating and helpful - they are above competition in work ethic and customer service

Why does this ice cream taste like sour milk. Come on franchise owner, please store your ice cream differently or throw it out if it's not using get new. I have loved Dairy Queen since I was a kid. In fact, I even worked at Dairy Queen. It was my first job. I move to Phoenix and I live very close to this Dairy Queen. I love going to the gym and getting ice cream after. It's silly but I do! I can't go to the Dairy Queen That's right next-door to the gym because it always tastes like sour milk!! please please please get this fixed. read more

I go here often. Been to many Queens across the valley. First off management is rude. Had an encounter with the "manager" Wendy. I got 3 small Oreo blizzards. Ok so the first time I asked them to remake them because they had NO OREOS. Wendy tells me she can give me a side of cookies. I said I don't want a side I want cookies blended in my blizzard like I purchased. She then says she will be back and come and gives me this. She said I did a "soft blend"? I was like wow my ice cream is melted and I have even less amount of cookies than the first time. She's was also rude short and not trying to help. read more

DQ / Orange Julius - What is this?! A freaking melted blizzard!? THREE MELTED BLIZZARDS SMH QUEEN YOU ARENT QUEEN NO MORE. - Ice Cream & Frozen Yogurt Near Me - Phoenix, Arizona

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Omg I am in love with!! Kaisha was amazing! The food is amazing!! I love when it is a fun and friendly environment!! The service was amazingly fast the gentleman(Frank) that made our ice cream did an amazing job he blended all the way down !! "There have been a couple of time I got my blizzard and it was just vanilla ice cream at the bottom" the only drawback from this location was the older lady Amaris. We came in with smiles and she did not have a welcoming face she did not make for a pleasant experience at all . I feel like she is the manager . I understand being busy however no smile or anything is extremely unprofessional.(especially when you as a manager are the face of your company). When I worked in the industry, I always made it a point to smile and make people feel welcome. I have gone up a couple of times to ask for people name . The younger staff was very helpful, accommodating, and inviting!! I love this place and the staff . If you are the owner please work on (Amaris). I did want to say, I did bring up my concerns with Amaris regarding her professionalism and her demeanor. She was professional and took my concerns and thought into consideration. I love that everyone looks professional and they are constantly cleaning !! Frank the gentleman was cleaning the tables and ask if he could get us anything absolutely amazing! I will continue to POST about the amazing experience we had !! I am in love with the constant cleaning!! I love this place !!!! read more

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This is my favorite dairy queen!! It's clean and the service is always friendly, their dipped cones are the best read more

DQ / Orange Julius - Brownie oreo sundae and strawberry cheescake blizzard - Ice Cream & Frozen Yogurt Near Me - Phoenix, Arizona

When we got there they were very backed up. It didn't take long for the line to move. Very fast service. Friendly workers and good ice cream. read more

Good ice cream place. I like their blizzards. Also I like their sundaes & you can add any topping to it. Usually dq has food as well but this place doesn't really only ice cream & cakes. They don't sell sandwiches only hot dogs & some snacks. read more

I went there yesterday and purchased a hot dog and chicken sandwich. It was the worst food I have eaten in years. Only had one bite of the sandwiches. This morning waking up with diarrhea. read more

Went to this location last month and ordered a Oreo Blizzard and I received one piece of Oreo Cookie, thought it was just an error. Went back today and ordered the same Oreo Blizzard and received a small piece of Oreo again! If you want Oreo Cookies in your blizzard go to another location. read more

Delicious and great service. The drive thru is always super fast, even if it's busy. The food and treats are always consistent

I have been having probably one of the most difficult weeks of my life, and I stopped by today for a treat to make me feel a little better. I was met with the kindest and sweetest person I have ever met in food service, and working in food service myself I know how difficult it can be at times. She completely made my day, and I drove away teary-eyed and with some faith in humanity. read more

Do yourself a favor and go to any dairy Queen BUT this one. YOU WILL GET NOTHING BUT BAD ATTITUDE AND TERRIBLE CUSTOMER SERVICE. We recently moved to the area and this was my first time at his location.The lady who took my order would not make the blizzard I wanted even though she had all the ingredients to make it. Her excuse was that "we don't make that blizzard anymore." I asked her if she had all the ingredients to make it she said yes but still refused to make it. I've been ordering that type of blizzard for 20 years.. had one a couple weeks ago. I received no apology so I canceled my whole order and left. You would think in this economic climate (covid-19) a restaurant business would take anything they could get. Worst customer service of any DQ I've been to. read more

Oh My.... God has blessed me today on this church Sunday with this wonderful Dairy Queen. I was having just an average day today when I decided to take a nice stroll today right after church and I stopped at this DQ. Let's just say it has been THE BEST experience ever!! First, I was greeted by this wonderful nice man who took my order, and all the employees were mingling, having a good time. I #LOVED the vibe. Oh lord!!! The blizzard I ordered? HEAVEN SENT!! Whoever made this cheesecake blizzard at 12:20pm today, if you see this, god will make sure you have you're butt eaten tonight. Well deserved.. THANK YOU DQ FOR MAKING CHURCH SUNDAY EVEN BETTER read more

Please read in entirety for bad experience turned great with heart and compassion shinning through! In the past I haven't had the best of service with this location. One of my Trips was to get my pregnant wife a blizzard and I showed up 10 minutes before closing in the drive-through however they did not answer me on the intercom even after serving the car in front of me, and when I came up to the window they ignored me even though it was before closing time. When I approached the door , the two men working tried to ignore my knocking at the front door. When they finally acknowledged me, they were rude and stated they were closed even though it was 1 minute after close by that time. All that being said, I went in to get 4 ice creams and a "pup cup" for my dog that was being put down the next day. The employee working the counter voided the policy of not giving pup cups if dogs were not present. I made sure to express my gratitude to the manager and the employee. While the overall ratings aren't great for this location, I can say it seems to be changing! read more

Awesome DQ! Staff was amazing, friendly and everyone seemed to love their job. Thanks for the wonderful service.

Sooo tired of ordering a royal blizzard in the drive thru....and there's no freaking fudge!! These things are 3 ingredients, and you can't remember that?? Besides the medium is almost $6!! Do your job! read more

They gave me a Mister misty float just now that had no lemon lime flavor in it. Like ice and ice cream. What the heck read more

Always have had great service here. My "go to" place when I want a soft serve chocolate cone. Their Blizzards are wonderful too, but with so many flavors I have trouble deciding which one to get. LOL so I usually get a chocolate cone. read more

Yummy blizzards, kids love this place. Kids that work there are always nice and courteous. Fast and efficient.

Always a great spot to get some good old DQ!! Always have a friendly voice (drive thru) and order is accurate all the time. Love that they have remained open through this crazy time in our world too, thanks for staying open, sanitized and safe! read more

I ordered a box of buster bars and it was hand made 'buster bars' with maybe 6-10 peanuts, 1 layer of fudge, and freezer burn. I understand they're trying to meet consumer demands during a difficult time, but sometimes 'fake it till you make it' doesn't work out. This was a fail. read more

Our family has been going to this location for years. Great kids working here and they have the right kind of dq soft serve (not the kind that is half air like some DQs serve). One thing though guys, the brand of peanut butter cups is pronounced "Ree-sus", not "Ree-sees"! read more

This place was such a disappointment...even tried to give them the benefit of the doubt and come a few other times but was still disappointed. Melted ice cream or not mixed well...food is NOT grilled more like it was microwaved and bun was disgusting...I could get better buns for $1.00 at Walmart. Dirty/sticky tables/seats and no napkins. Owners are rude and seem to not put any effort in their business when they there..and they depend on the kids working there to pull the weight/stress of rush hour and unhappy customers.They will NOT be getting my business again! read more

The family and I have been here numerous times and usually get a Julius. They are always exactly how we order. II have actually never been inside but we have never waited long in the drive through. As far as serving blizzards upside down. WHO CARES! They always do it and my opinion its dumb. We got the royal blizzards recently and they were awesome even flipped upside down. read more

I visited Dairy Queen off of 27th Avenue and Carefree Hwy and ordered a "Brownie Sundae" I also ordered a "Peanut Buster" parfait at the drive thru. Once at home, I opened the bag and there was only vanilla ice cream with brownies on top. I returned to the DQ and indicated that my order is incorrect, and I explained what I received and they said well this is what you ordered. I stated it should have hot fudge. The young person so called "apologized" then replied, "Well you have to be specific when ordering as we have a peanut sundaes, marshmallow, and so on. I then said, "I guess I will know for next time". Now I wonder if I ordered their promotional "Oreo Brownie Earthquake Sundae" are you telling me that it will only have Oreo cookies and brownies on the sundae? When people are trained proper customer service you do not make the customer be wrong and pretend you are doing them a favor. That is one way to not have a returning customer. read more

I ordered my Oreo blizzard with extra Oreo. Never got the extra. Went back through the drive-through ordered it again with extra Oreo and paid twice did not get the extra oreo. This is what happens when you have young kids running a store and nobody that actually cares about what's going on. I would never have a bunch of high school kids that are just goofing around, in control of my money. I've been there a few times they just hand the blizzard without a lid and no bag and it's already melting and spilling over...no napkins. This owner needs to get it together. He probably makes so much money he doesn't care. Not going back enough is enough. read more

This is the greediest, rude and dirtiest Dairy Queen in the chain. They give the smallest portions of ice cream for the price, we will not return. Shame on you. Totally ripped off a hard working family for their treat out. read more

I have brought my little girl here 2 times now, and have had awesome service. The young staff are super friendly and accommodating. The quality of ice cream and toppings is always perfect. Definitely recommend. Enjoy! read more

Great ice cream and very friendly and hard-working staff. The only reason I give it 3 stars is because they barely have any Dairy Queen food options available. read more

This store is horrible. All I ever see are teenagers working, and they are freaking rude! The last time I went in there, the girl behind the counter took my order, made my blizzard, then handed it to me... WITHOUT SAYING A SINGLE WORD!!! I highly recommend going somewhere else for your sweet tooth needs. read more

Ice cream was prepared properly, however the service is so slow. Only 2 people working at prime time!

I take my kids to this Dairy Queen often and I really enjoy the nice staff here. A lot places now days have very rude workers, but here they are always friendly and nice. Only wish they had a full menu here but its still a great place to go for some ice cream. read more

I would go to another Ice cream place. They are suppose to serve blizzards upside down but don't. And I called them out on no doing it and they said they don't have to serve the large royals upside down. That was a clear lie because I went thru another store and they served it upside down with no problem. read more

FIRST OF ALL, I don't even know why this app doesnt have an option to choose a half a star because that Dairy Queen service deserves it. The Customer service was horrible like employee didn't even flip my blizzard first of all, I asked her to add Oreos in it .....there was only one crushed oreo in it...Then she give it to me knowing that ice cream was dripping all on the sides. it was all over my fingers. read more

Go for my chocolate chip shake that I had to teach them how to make. Nice kids but doesn't have a full menu so can't get the BBQsandwich I love. read more

The service here is terrible. The young men at this store location are disrespectful and do not do their job correctly. For such a long wait, the ice cream still came out mediocre! I asked for a simple sundae and somehow they even screw that up! read more

Very friendly here. Great customer service. People need to remember this is an ice cream shop not mcdonalds. Yeah they have food items but DQ is all about the frozen treats! read more

Victoria was very helpful and friendly hope the cake is as good as the customer service )))

Went through for two blizzards. They were both made well and quickly. Nothing too exciting or different than any other DQ!