What the heck is going on with McDonald's? There is…read moreabsolutely no customer interaction from the staff at this McDonald's in Rapid City, South Dakota. I ordered from the app so it's no big deal to me,but when I walked inside there were two older ladies trying to figure out these stupid kiosks. They were getting really aggravated trying to figure it out. I'm sorry to say that I offered my help and they looked at me like I was a predator and they told me they had it. I just told them no problem and backed off. It still took them a while to figure it out. Anyway, they had such a problem because this is the first McDonald's I've been in that had no cash register. I seen where it used to be but it's not there. I took a picture but it's hard to see but trust me, no register at all at the counter. However, on one of the kiosks, there is a sign saying they would come out and help if you needed it. Oh, and it also says if you're paying with cash, let them know and they would bring you your change. I'm assuming they would have to go to a cash box in the managers office to retrieve your change. This is all well and great but there is no staff paying attention to any customers needing help or paying attention to anything on the other side of the counter. This is just absolutely sad. What happened to you McDonald's? Good thing we only stopped here because we were traveling. I would never stop here again. I live in northern Illinois and most of the McDonald's around me have taken out the self serve drink stations but they still have a cash register and you can still talk to a real human being. But I fear they are all headed this way. McDonald's needs to take a look at Steak and Shake. They did this in the covid era and people don't go to these places anymore and a lot of them have closed. Get your act together McDonald's. People are going to stop coming if there is no customer service. The only cool thing about this place is they have a bronze Quarter Pounder in the parking lot. I don't understand why it's not a Big Mac. I thought that was your iconic burger, but whatever.

The Mexican lady who wears the yellow dress clothes was seemingly mean to one of to what I assume…read morewas her staff. She was on her lunch break and requesting him to do things for her as if he was not busy running food all over already and then the guy would try to make conversation and she would just look at him with a disgusted look. The short Mexican guy was the same way. They were also speaking Spanish and some of the word they used were in a derogatory fashion. The food was good but I felt like I needed to put this on here because that make staff who was running food deserves a little more respect and better treatment especially if that Mexican lady is a manager or a team lead. This was on a Thursday lunch time

We got our order and it was mostly okay but we got ranch and it wad warm and had large chunks…read more(think like blue cheese) so we got a replacement and the replacement had a layer of puss like goo on top. Service was fine and staff was friendly. But the ranch definitely turned us off. We then tried to order cookies figuring they would be safe but the bags were extreamly greasy and we're unappealing. Typically I am a fan of Birger King. Sad to have a poor food experience.​

Service was good, but make the sandwich right. If you don't have the right ingredients, tell the…read more customer.

Customer service was great and food wasn't bad. Just your typical buffet style pizza. I did like…read morethe buffalo ranch pizza. It was tasty and had a kick.

Pleasantly surprised! I mean, Pizza & Fried chicken buffet? All you can eat? I say "YES"!…read more Everyone was super friendly, staff kept stations loaded with fresh food. Salad bar was great, at least 8 different types of pizza, fried chicken, mashed potatoes and gravy. Smooth and creamy Ice Cream. We loved it!

Amazing customer service and our order was fresh and correct! They were super busy when we pulled…read moreup into the drive thru but the work fast!!!!

The floor were being mopped, and were as slippery as an ice rink. We weren't wearing anything with…read morea sneak type sole either. Very dangerous for older people. We did not like the cold, unfriendly starkness after walking in. The touch, do it yourself, screen menu is not customer friendly to us older generation patrons. Not all customers have been brought up with the touch pads, cellphone apps. There are some of us that want to actually talk to a real live person when we want to order and interact with a live human being. The fish-wich sandwich is ridiculously small for what you pay for. More of a child sized meal. We weren't the only "older" customers who didn't understand how to access your order board. A business should cater to all types and ages of customers, not just assume that everyone is of the younger generation, and has to just accept that we have been left out of your person to person, face to face communication. Won't be back to your establishment or any other that can't accomodate the "older" generation.

Once again the Subway on Mt Rushmore Rd has completely gotten my order wrong!!! Apparently they…read moreeither can't read English nor follow directions. So done with this place. The one star rating that I gave them was done under duress

Thank you to the ladies working today. You not only were fast and efficient but you also made me…read morelaugh and it brightened my day!!

The store was very clean. I would recommend it to my other friends. The food was great. My dad's…read moreburger was a little red in the middle but the mistake was fix fast. I lo e that they have the peanuts for you while you are waiting. The price is a little on the high side but worth it. It's kind of cool with the open kitchen, you can watch your food being made. Which could be good and bad I guess . Highly-qualified people and food.

Everything is ala carte. No burger with fries and drink option. It was okay but overated I think…read more But no freezers in the place which means no frozen burger patties or fries is a plus and one of their burger patties is equal to 3 of in n out patties. I've had better but unless they come up with a special, I won't be returning.

This BLAZE PIZZA location in RUSHMORE CROSSING shopping area in Rapid City, SD was the first one I…read moreever ate in and I was pleasantly surprised! BLAZE PIZZA offers customers personal sized pizzas with thin crusts and a fairly large list of possible toppings that include pepperoni, sausage, green and red peppers, onions, olives, chicken, meatballs, chopped beef and so on. The pies take about 5-7 minutes to make and are delivered to you on the spot for in house dining or takeout. As something of a NY metro are pizza snob, BLAZE PIZZA surprised me and I've eaten there more than once during my several trips to Rapid City, SD. It is definitely a viable alternative to the ABSOLUTE CRAP pizza found at such venues as Marco's Pizza and Pizza Ranch - the latter being absolutely vile pizza, if it can even be called that. If other BLAZE PIZZA locations provide similar quality personal pies, then this beats frozen grocery store pizza and most other so-called pizza chains in the area.

While on vacation in South Dakota, my wife and I stopped and ate at Blaze Pizza and really enjoyed…read moreour meal. The service was good and the restaurant was clean. This is a walk up and order then come back to the counter and pick up your pizza place. Our pizza only took a few minutes to prepare and was real good. We would probably return if we ever get back to the area.

We had a very poor experience at this Olive Garden last night. The woman in the glasses with the…read moredark hair that handles the takeout orders should probably get some customer service training. I came in to pick up my order and she was rude to me and then I saw her bring food out to someone at the curbside and basically push the baf through their window and walk away. I'm used to much better service at this particular chain. When we opened our bag, we realized that we hadn't been given the salad for one of our entrees and we were only given one set of utensils. We ordered appetizers, entrees and dessert so I'm not sure what the issue is with the staff here, but it wasn't worth us driving back for, especially just to have to deal with miserable employees. I would definitely not return to this location and if I had to I would take everything out of the bag and check it before leaving.

7/23/25 5:30pm: Manager, Colton saved the night.. we were greeted by an unpleasant hostess (wearing…read moreall white, no name tag). We placed our order and waited, and waited and waited over 30 mins, we finally flagged down a Manager; Colton. He got our food out ASAP. Our server was super sweet, but needs a little more attention to details.