We came in at 8 pm with my parents after a little social gathering we went to looking for a decent dinner, and so I ordered a butterburger with cheese value basket and asked for lettuce, grilled onions, ketchup and mayo and got only a few onions-- as if they only put a pinch on-- no lettuce, and no fries. I noticed the fries missing first and they were kind enough to give me them but the way they prepared my burger was lazy at best. My father ordered chili fries along with a concrete mixer mini, and the mixer was so melted down he could have drank it with a straw. I would also like to mention that in the wrapper on my burger there were two pieces of shredded lettuce, so I suppose they didn't completely forget the ingredients but instead put it on the side. I mean they might as well have just done the same with the grilled onions since they were similar in portion size. This was my second time at this location and I am honestly a little surprised and disappointed, the other one I go to is usually fantastic and never misses a thing, they even prepare the food nicely. I hope this doesn't happen often here. read more

First time at a Culver's that I'm not giving five stars. Kinda disappointing cause of how much I love this place. I ordered the SMALL value basket with two chicken tenders and fries which is what I ALWAYS order no matter what location I'm at. Very disappointing that it was almost $9 when at every other location it's only $7. I got my food and the tenders were SO FREAKIN SMALL!!!!! When you order a small value basket it's only the fries and drink that are small, not the chicken. So I paid more and got an even smaller portion than normal. Also ordered a small concrete mixer. It was good but the custard wasn't as thick and creamy as it usually is. It was very liquidy and was more like a thick milkshake. And that was when they handed it to me. And even that was more expensive. I usually pay $4 and this was almost $6. If you're gonna charge more for the same food, please make sure you give the customer what they pay for. I was very disappointed but still happy to have food to eat. read more

Culver's - Small concrete mixer with chocolate custard, Reese's peanut butter cups and cheesecake pieces - Burgers Near Me - Rapid City, South Dakota

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Had a good visit here. Polite staff, clean inside. The place gets packed! Culvers Deluxe is very good. Not a fan of the butter burgers. Fries are very good. Custards and desserts are amazing. read more

Culver's - Great burger - Burgers Near Me - Rapid City, South Dakota

This is my second time at this establishment.The first time I was in florida, but today, the service was fine. My sandwich could have used a little more meat, but the establishment was clean. I would definitely come again. read more

We came in here becuase my kids really wanted their cheese curds. It was about 4pm and not busy at all. The lady taking our order was very thorough and answered all our questions and special orders. Their custard of the day was chocolate reeces. It sounded so good and my kids loved it. I didn't try it becuase I've been eating healthy. I can rate the salad. First of all it's just called garden salad with no description what's in it. I had no clue that it included cheese and grilled chicken. I ended up picking the cheese out. The chicken was good but the overall size of the salad was disappointing for 9$. Lettuce is the cheapest thing in the salad, and if people are ordering a salad they are probably wanting more vegetables to begin with. Add more lettuce and put what's in your salads on the menus please! The vinaigrette #2 ingredient was soybean oil. That's not a healthy oil to be consuming. Again, people who are eating heathy probably want olive oil. I can say that my kids were happy with the kids meals. They got a main item, drink, side and Custer. read more

Culver's - Burgers Near Me - Rapid City, South Dakota

Person named Chris was extremely snobby and unkind towards us. We remained peaceful and didn't do anything to tick him off. We had asked for our order to be remade since we are both allergic to lettuce. It was basically his way or the highway and he was hellbent on not remaking our food or refunding us. NOT coming back to Culvers if this is the way they'll treat their customers. read more

Visiting from out-of-town, I had never heard of or seen a Culver's before. I thought I'd check it out! Service was odd, ranging from almost hostile indifference to latent fear. I had the patty melt, which was fine. It needed something, which I determined to be Tabasco sauce, but having dealt with the previously mentioned service I didn't want to attempt to ask for. I dipped it in ketchup instead. Mashed potatoes were not worth the effort. The cheese curds shined though, if you decide to visit try those. All in all. I wouldn't visit again. read more

I went to this place as a recommendation from a CO worker who grew up with them in MN. The lighting and decor was very good. The staff was very kind friendly and helpful with suggestions of what to try. I decided on the Culver's deluxe Bacon burger basket. The burger was cooked fresh to order and seasoned The bacon was crisp and thick and paired well with the soft butter bun that held everything together well. The custard was great and full of flavor. The house root beer was amazing since it was the house blend. Would recommend to anyone to try read more

An update to my recent review...I went back and tried the butter burger and it was sooo good. The service was just as friendly as the 1st time. Now I have a real dilemma...next time do I go with fish or a burger? I think I have to try the chili. read more

Culver's rocks it. Have ate in several states and locations, and they all rock it. Rapid City is no exception. From the cleanliness to the food to their nice employees. The Double Cheese Burger and Fries always work for me and to complete it, a Vanilla Custard. Worth the stop when in the area. read more

Culver's - Burgers Near Me - Rapid City, South Dakota

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I've been to Culver's all over the country, and Rapid City is the only city I've been where you can get jalapeño peppers on your burger, and I love it! The customer service at this location is top-notch, and it has been for a very long time. read more

If you have never eaten at Culvers you are missing out. Best fast food burgers and fries you can get. This location did not disappoint. Clean, fast and tasty. Kid friendly and they have an outdoor area. read more

Culver's - Burgers Near Me - Rapid City, South Dakota

Great personalities, brand new place & nice! Our first time here ever (don't have them on CA ) ** Bob took the time to explain everything to us and was helpful and friendly even give a sample of the flavor of the day root beer was tasty Chili was amazing Service was outstanding Once we ordered they brought our food to our table and then Bob came by after a while and picked up the tray and asked us how everything was. read more

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Grew up with Culver's back in Wisconsin, this place was a disgrace. The chicken tenders I ordered were mushy and half the size they used to be! The sandwich we ordered was thrown together again the chicken was mushy. read more

In general I like Culvers. They've got good burgers - juicy, fresh tasting. We love the kids combos, as the portions are just right for my crowd. The ice cream is always good, and with multiple culvers in the rapid city area, we will go to one with a 'flavor of the day' that we find interesting. I don't like their fries...but that's a personal thing, my wife loves crinkle cut-style fries. In general Culvers is a favorite quick eats burger joint. Personally I'm a Five Guys fan, but Culvers is a close second for me. But this specific store really struck us with their staff. We had just picked up a puppy, and they supplied us with some things for the pup while she stayed in the car(water, treat). they were fine with me coming in and out (and in and out!) of the place, taking care of both kids and the dog. and helped my wife out when a piece of her order was missing. and then our car battery died! and a staff member came out to jump the car. The jump was super nice, but the big thing was that management didn't blink an eye on letting him do it, even though his shift was just starting. Just overall a great experience with this store. read more

The staff was great. Food was average. The reason for the two stars is the main reason for me choosing this place was for the shakes, and they didn't have any available. I would have gotten a root beer float, but they didn't have any straws! What a disappointment. read more

We're from out of town and decided that we really wanted some Culver's custard. We have a Culver's near our home town and have rarely been disappointed. This was the exception unfortunately. My son and I went to this location to pick up custard for the whole family an hour before their closing time and were informed that we could not have chocolate custard because they were out Maybe it's just me, but if your main business is custard sales, shouldn't you have have custard to sell to your customers? ‍ We enjoyed the desserts that we ended up with but were disappointed nonetheless. read more

I have been going to Culver's for many years. This was the worst customer experience I have known. Ordered an Italian ice with Strawberries and Mango. The server was pounding on the container to get product out. I know what Italian ice should be. It was a solid block of ice. Why would you serve a product that was so poor. When I brought it up for a refund the look of disdain from your staff was surprising. Do you not teach your staff about respect. They just could of said sorry how can we make it better. read more

We stopped in here on our way out of town. The drive through attendant was less than friendly. We could barely understand him. He was rushing people. I ordered double bacon cheese burger with grilled onions. I received no bacon and barely any onions. See picture. We love Culvers but this specific location definitely needs some help. read more

Culver's - Burgers Near Me - Rapid City, South Dakota

Make sure u repeat at least 5 times the size of you're drinks . Goes in one ear out the other

I like the fish & chips meal. Delicious batter. Just needs a little salt. It comes with fries, coleslaw and a roll. Yummy meal! The hubby likes the caramel, cashew custard smoothie. Recommend you give them a try! read more

The burger here tastes a lot like a Wendy's patty. You can tell that the burger was never frozen. The fries are not good. The onion rings are better. The buffalo chicken is good, my recommendation is to dip in the honey mustard. The normal chicken strips are not good. I had my first concrete at Ted Drew's in STL. I was excited to see that they offered something similar, but it tasted nothing like Ted's. I would pass on the concrete here. What did I learn today? So much better than other chain fast food. But it is still fast food. read more

What can I say about these marvelous/juicy burgers. These burgers are work of art! On both visit I order the Culver's deluxe with cheese and a value basket (fries and a drink). The buns are round, soft and moist. The veggies are crisp and fresh. The meat and cheese are both juicy and savory. The whole burger from top to bottom goes well together like pineapple on pizza. Right before taking my first bite I had saliva dripping from my mouth. Luckily I was wearing a napkin that I unfolded and had it hanging from my collar. Once that burger touched my tastebuds my mouth exploded with pleasure. It was like getting a relaxing facial message from an expert on the beaches of Hawaii. It was drunken love to be honest. It all went well with a small order of fries. I gotta say the fries were warm and salty which I liked very much. One thing I did exchange was the the drink with a chocolate shake. Omg that shake was so delicious I almost brought the boys to the yard. The texture was right and flavor of the chocolate hit the spot! All together it made the complete package and I am a satisfied customer. read more

Culver's - The Culver's deluxe. The bun was soft and moist. This was my first visit. - Burgers Near Me - Rapid City, South Dakota

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Huge fan! I ordered a double Butter Burger with bacon and told them to surprise me with the toppings. It was perfect and delicious! read more

I love this place. One of my time fav burger joints. Food is always good, burgers are awesome and mostly friendly employees.

Our cashier was so friendly and helpful. Her suggestion of salted caramel and peanut butter cups did not disappoint! Cozy place to go and have ice cream after dinner. We felt comfortable to laugh and let the sugar high kick in. read more

Culver's - Burgers Near Me - Rapid City, South Dakota

I am still a big fan of Culvers and the food and is always great. Every time I get a butter burger and it is so good. Everyone thought that our meals were great and I would always come back to Culvers. read more

Love the atmosphere at this Culvers. I know it's braaaand spankin new, so that helps, but the smiling faces and the eagerness to help really goes a long way. It seems like the people working really enjoy their jobs. The food is great! I usually just get some cheese curds and share my husband's meal, but everything I have tried has been very good and cooked to order. You must try the root beer! The floats are heavenly! read more

Very good Food, Surprised to find the Shrimp actually of Good Quality and they have a nice selection of Burgers, Chicken, Fish Cod. We definitely will be going back. read more

It's surprisingly good for a fast food joint and rarely takes long, and really good ice cream!!!!

I got the triple culvers and it was a bit too much. Pretty oily and mayo etc. I just felt my arteries clogging when I was eating here. Taste was decent. Staff was friendly. 1 star off because unhealthy. 1 star off because it wasn't anything special. read more

Quick and polite service. Food tastes fresh. Sizes are appropriate for good desserts without overdoing it. Clean and ample seating

I've been stopping by here for quite awhile now but since my last outing I think they lost my business. Its a "hit or miss" location. If you're out for ice cream only then go for it but the hot food is a gamble. My last time there was a drive-thru lunch on 9/10/18 when I decided to try the new spicy crispy chicken basket with lettuce, tomato, pickle and mayo and onion rings instead of fries and a Pepsi. The order was confirmed by the attendant. When I got to the window the guy said he forgot if my drink was ice tea or Pepsi. I got my order and left. I stopped in the parking lot near Boot Barn to eat and when I opened the bag there were fries. I was pissed. I opened the sandwich, which looked great but there was no mayo. Who eats a sandwich with no sauce?!! Fuming. I debated going back but I paid for and confirmed my order and it was wrong. I pulled up to the drive thru speaker and said I just ordered and it was wrong. They said to pull around to the window where I was met by someone other than my original order taker. The guy asked me what was wrong and I told him I ordered onion rings not fries and there was no mayo or any sauce on the crispy chicken. I asked for mayo specifically. I perceived he didn't believe me but he said I would have to keep the fries because of sanitary reasons (duh) and he would make me onion rings but they would have to charge me for them!! And then he gave me mayo packets. I should have thought it out and asked for a refund but I was nervous as I don't usually make a fuss. So, Culvers I given you one too many chances. Wont be seeing me again. read more

Culvers is def the best when it comes to fast food in Rapid.... But unfortunately this one really skimps on the lettuce, tomato and onion. Consistently. West Main St. is where it's at. Same food but always tastier and with far more lettuce, tomato and onions. West side location less crowded with faster service too. Win/win situation on the West side. read more

The guy who runs the drive through at night on the weekends (Dylan? I think his name was) is a boss. Really nice guy. Thanks!

Culvers is always great! Got the Strawberry Fields grilled chicken salad. Fresh and well prepared. Service was excellent with a bright and clean atmosphere! read more

One of the only things I miss about living in South Dakota was eating at this Midwestern restaurant. I highly recommend the extra delicious Sourdough burger. It's my favorite. read more

What can I say but I love Culver's, Butterburgers, and frozen custard! This location is as good if not better than other Culver's I've been. The staff is friendly and the food is good, as usual. I really wish I had a location closer to where I live. Maybe that's good because I'd be so overweight if I had access to good frozen custard all the time. read more

Culver's has good food and great service. The employees there seem to enjoy being there which is a welcomed sight and makes the visit more enjoyable. I have never had a bad meal. If I had to say one negative is that it's a little pricey for what you get. read more

I'm from Wisconsin where in my opinion they have the best Culver's, but this place is on par. Great service, food on point (for fast food), and they were quick. Like most I assume I was on the road. It was awesome. read more