My husband and I recently went through the drive-thru to order meals for ourselves and our two…read morechildren. As we reached the window to pay, my husband politely asked the same employee who took our order if we could add a chocolate shake. Her response was, "We don't add on to orders up here." This was puzzling, so we asked again for clarification, and she reiterated that we would need to drive back around to place a new order--even though there were no other cars in line. In an effort to accommodate the request without causing further disruption, we backed up in the drive-thru and placed a separate order for the shake. When we reached the window again, we noticed one of the kids' meals was missing from our original order. The same employee insisted we had not ordered two kids' meals and again seemed unwilling to correct the issue. Only after some back and forth did she reluctantly add it, but not before making a rather unprofessional comment: "This is the last time we are going to add on to your order." To be clear, we were not asking for anything unreasonable--just the basic flexibility and courtesy that should accompany any customer service interaction. We left feeling as though we were treated as an inconvenience rather than paying guests. While I understand the demands of fast food service, professionalism, respect, and a willingness to help should not be optional--regardless of the position held. If this individual were representing my business, I would be deeply concerned about the impression being left with customers.

They seems really confused about what to do back there behind the counter. New trainees maybe. Get…read morethe staff trained first.

I always enjoy a piece of Americana like this still alive and well in the world. You can't go wrong…read morewith a root beer float to start the summer. Friendly staff and always great root beer. You even get the chance to experience a working drive up with carhops. The place is in great shape and is a cool way to live out history. Fun times!

Wow, very impressed by this burgers here. Everything is super fresh and hot. The staff is friendly…read more Love the table service and refills. Live the frosty mugs! Keep up the good work

If I could leave ZERO stars for the employee Caden or Caleb, I would. A very rude employee! I…read moreasked for fresh lettuce and he told the other employee that he just brought it out this morning and the rest of it looks the same, which is brown lettuce. When ringing me up, I asked the very kind lady for a little bit of onion on the side. The same rude young man said they don't do a side. They have nothing to put it in even though the other lady was holding a container. I asked for onion again and he said you will have to pay for it and I said seriously I have to pay for the onion that would have been on my sandwich. He replied well it's not on your sandwich. Is it again that I pay for a teaspoon of onion, which the other lady said that she was going to take care of it. I wonder if he treats all customers like this...or is it because I am brown skinned. ‍

Subway right by the bait shop...coincident? I think not. We got our sandwiches to go & had em on…read morethe boat. Fresh sammies in the fresh air & lake. What could be better? My hubby says BBQ Ribs (they were temporarily out of them).

Food is always good and delivered on time. Custard is also good. The staff are usually very…read morefriendly.

Place needs to be cleaned. Staff stands around and yet floor dirty. Tables dirty, condiments empty.read more

Took a long time to get food and it all was cold!!!!! This…read moreplace has gone down hill and crashed!!!

Just watched the manager pour a tiny bit of sweet tea into a cup, swig it down, shrug, fill the cup…read moreall the way, and give it to a customer in the front. I'm horrified.

Fast service, great food every time!!! Love the variety of foods offered. Very reasonable priced!read more

We were looking for comfort food after a long day, and ordered delivery…read more The delivery took about as long as we expected - given high tide on a Saturday night. My friend had 1/4 chicken & 2 sides. The fries would have been good, but the package wasn't sealed and so the fries were cold. I ordered Chick N Rice, and was surprised to get instead 1/2 chicken. It was delicious chicken. I give them that. Wouldn't have minded receiving the white chicken promised on the menu. The food is good. Perhaps better in person?

Great service with the best root beer and ice cream! Cute little spot to stop in for fast food…read more Employees are all so friendly and willing to help. The ice cream rivals DQ in my opinion! Love it!

Best root beer in town. Hamburger are ok for fast food ! Kids meals deep fried like normal !desert…read moreroot beer float!!! Service good well staffed.

I met the rudest cashier I've ever encountered at a Dairy Queen ordering food for my family here…read more She was short and angry in each of her responses. She couldn't be redirected to be more respectful even when I went out of my way to be polite, despite her rudeness. She would not return a smile. Here's the thing: people don't expect awesome food from this place. They expect simple treats with consistency, and a positive family-oriented experience. Being treated rudely in front of your family as a paying customer for no logical reason is the last thing you expect from DQ. The people working at the location near my home are extremely nice. All the other people I've met in this town are exceptionally polite. If I owned this location, I would be rushing to address this before it becomes the brand for my store. Maybe it already is. It was quiet - few other customers around, yet it was an inconvenience to the cashier. The person who actually made the food was fast, and it was as expected. The cashier, by contrast, almost made me drive away halfway through ordering. I would drive out of my way for similar food and treats before I came back to this location. I don't think I've ever had a negative experience at a DQ until today. Congratulations to this cashier, you won't need to deal with me again! If you are so bothered by customers, try a different type of job where they don't interact with you.

Guy at the counter did not want to be there. Very rude. To top it off, a hair in the bottom of my…read moreblizzard. Won't be back.

I came to town for work and was looking for some dinner places. I came across this location on…read moreYelp. It looked fresh so I decided to give it a try. They told me this is their brand new location. The inside is bright, clean, and new. They had a great layout to build your burritos or bowls and the prices were fantastic. I got the steak burrito bowl with cilantro rice, black beans, queso, and veggies. Everything was fresh, clean tasting, and tender. Though the steak was super tender, it was a little salty, but it balanced the fresh vegetables nicely. Great dinner!

Must try location. Adding this to my list for every time we stop through the area as the burritos…read moreare to die for delicious and huge! One burrito could easy feed two. So many options to pick from and staff is very accommodating and friendly. Location recently moved and The location is large with plenty of seating. Don't miss out on the queso. Drool worthy!

Great coffee! I never would've anticipated it being as good as it was. Perfect place to stop before…read moreexploring the local area. It was busy on a Saturday morning when I stopped in. But the barista was great and they made my drink quickly and it was delicious. Inside the store is super cozy and somewhere you could sit for a couple hours and enjoy.

We were in Walker Memorial weekend doing our annual shopping and stopped in to grab a beverage…read moregreat menu with lots of options service was super fast. Thanks for a great experience