Fantastic person to work with. Goes the extra mile to make sure all issues are resolved. His…read moreprices are very fair. He helped me out tremendously, when I was away from my home for weeks, he took care of my car and did all the work that it needed. It's like a dream come true, no stress repair, and great work at reasonable prices. I wish more mechanics were like him. I would consider him more of a car doctor, thanks to his comprehensive view of the car situation.

"He did an excellent job, communicated well, and completed everything on time. Highly recommended!"read more

Quality work and affordable rate. Seems to be honest. So far happy with work done yesterdayread more

He responded to the quote very quickly and gave me a very good estimate. It's very professional and…read morecourteous. The same day I received the part which is late afternoon. He came all the way and fix my lights quickly. Amazing service. I would highly recommend to anyone. Awesome!

It's hard to find a reliable Mercedes repair shop without going to the dealer. We've used Sky Blue…read morefor both of our cars. They've done a good job. The shop is clean and neat. They are friendly, honest and helpful. We trust them.

Same day service! I was dreading servicing at the Volvo…read moredealership, Sky Blue Auto is a great value.

Called this location at about 9:30am on a Sunday. They let me know that I could drop my car off to…read moreinvestigate the "Check Emission System" notification that I was getting. Dropped it off at 10:30am and was assisted by Kevin who was friendly. Called them at 4pm to check in on the status. They informed me that there was a leak in the EVAP system but they could not identify exactly where the leak was and they needed to do a smoke test but would need more time to do it. They asked me to leave it overnight, however, I had to go to work on Monday. So I ended up dropping it back off 7am on Tuesday. Called them at 4:15pm that afternoon to check in on the status. Daniel the manager told me that they did not perform the smoke test. I asked why it was not done since that's the whole reason why I brought it back and left it there for 9 hours. He said he didn't know why the mechanic didn't do it but if I leave it overnight then he will waive the diagnostic fee (~$120). So I left it overnight and used my husbands car to go to work on Wednesday. On Wednesday, my husband called them at 4:45pm and they suspected it was the gas cap that was causing the error message. They were trying to locate the correct gas cap that comes from the dealership. Finally, on Thursday morning we went to pick up my car and they said the gas cap was going to take about a week to come in. So we ended up taking my car and getting the gas cap from the Honda dealership. Although they didn't make me pay for the diagnostic fee, it was still not an ideal experience and seems like it was unnecessarily delayed with poor communication.

The location is on L B Mcloud The service is horrible, if I…read morecould provide a negative-1 , I would. The staff sat on the phone while customers waited in line and not one time acknowledged the fact we were waiting!! I had an appointment for 11:30 and I was on time. The lady at the desk said there was 3 cars ahead of me!! So, why even bother to schedule an appointment if I am going to have to sit and wait, that's what walk in customers do. Get staff that understands customer service because I was not expecting to get my car fixed for free. Zero customer service.. Sincerely, Sonya Sent from my iPhone

This is the most professional service center I've ever been to, and I've had my vehicles serviced (…read morein various locations) since 1972! They also solve my automotive problems and do so at a reasonable rate. They will never charge you for items you don't need. This should be your only place for Domestic, or International cars, and trucks.

I brought my van in because it stalls while driving. I spent $2000 and the van still stalls. I…read moredon't even want to bring it back to this shop as I don't trust they are honest or competant. First of all, I felt that none of my words were heard because of my gender. Secondly, I believe that since they did not talk to me, they were unable to diagnose the issue properly and just started throwing new mechanical parts in that might've been the issue, regardless of cost. Finally, i was just handed my keys when I picked it up without being asked if i had questions, or given a run down of the repairs they did and why they did them. People are always asking around if anyone knows of a good honest mechanic. Well, this shop is a reason why I'm still asking around for a good honest mechanic!

Meant to post this last year! Found Mark's service here on…read moreyelp... Price was reasonable and he showed up early to install the water pump. Was very professional, completed the task and saved a few bucks Would've taken probably an entire evening at the dealer to get my Mazda fixed ! Will definitely be using him in the future for any repairs! Tony

What happens when you install the wrong part, just to have the same part replaced 2days later? Does…read morethis sound familiar Mark!? Dude took me for over $700 to install the wrong fuel pump. Ask for any compensation back & got "it's gone". I would use STRONG precaution if you use his "service"! What, I have to leave a star rating to complete my review, 1 just so everyone can view my experience with Mark. Not sure how you made the wrong fuel pump to work in my car, but you did. The correct fuel pump has 5wires, not 3wires...REALLY? The guys @Universal Service Center where the correct fuel pump was installed were AMAZED at your electrical work too. Let's splice a wire here & maybe connect a wire here...not good.

Great experience overall. The team diagnosed the problem correctly and fixed it without any issues…read more Everything was done on time.

I had a good experience with the repair. The staff was friendly, and they answered all my…read morequestions. The car was fixed successfully, but the service could have been a little faster.

I had an extremely pleasant experience with this Tires Plus, and it started from the second I…read morecalled. The woman who answered, Renada, was super professional, polite and courteous. This was a huge surprise after having intersected with the complete opposite with the TiresPlus on Conway road. She answered my questions promptly and seemed genuinely interested in helping me get a new set of tires put on. After coming in, she was just as pleasant and genuine in person. A time and amount was quoted to get the tires put on and it was done. The tires were a good deal as well. After my horrible experience with the tires plus on Conway I almost wrote off the whole brand, but she mended the view I had of Tires Plus. If only all shops had someone like Renada. I can't say much for the rest of the staff because I did t interact with them, but all of the performed tasks were done well, so they get five stars as well.

Wow. I took my car in for a brake inspection ($21) and I received a quote for $1,700. They stated…read moreall 4 rotors and all 4 brake pads needed to be replaced. Needless to say, I took my car to my boyfriends mechanic who is very trustworthy and charges what is right (we did NOT tell this guy we went somewhere already, and what was quoted and what was wrong) THIS MECHANIC CALLS BACK AND TELLS US THERE IS 100% NOTHING THAT NEEDS TO BE REPLACED BESIDES THE FACT THAT MY TWO BACK BREAKPADS WERE 60% WORN. I'm still in a state of shock? I mean I know these places need to make money but they straight up lied.. thank GOD I trusted my gut. This man told me my rotors were completely fine and my two front pads were almost brand new! He only charged $120 for labor. My pads were bought at $41 each at NAPA. I will NOT be returning.

Found this place by their mail ads for a $30 full synthetic oil change and was happy to get exactly…read morethat when I took one of my vehicle. If your car takes more than the standard 5 quarts then you pay more than $30 but still less than anywhere else. They'll also do an full inspection of your vehicle and notify you of any recommended repairs and prices are fair, the only downside of this place is that they don't let you keep the printout of suggested repairs. I understand that it's not a paid diagnostic so if they don't want to send out their quotes out with you that's alright (though everywhere else does), but they should provide a printout without the prices so that you can come back and do repairs in parts if you can't afford to do them all at once. Other than that, the service and communication here is exceptional the waiting area is nice with coffee, water, and other refreshments. Will definitely keep coming back!

Do not go here. They damaged my car and refused to take responsibility. The good reviews are…read moreobvious fakes by the mechanics friends and family. Pathetic They overfilled the oil and now refuse to fix the damage. Worst dealership experience I've ever had. Lied to us from the beginning and now ignoring the issue. They ruined my car and then blamed everyone else. Zero accountability and horrible customer service. My car left in worse condition than when I arrived. Terrible mechanics and even worse management. They refused to stand behind their work. Their mistakes cost us thousands. They made excuses instead of fixing the issue. Customer service disappears when problems come up. I would give zero stars if I could. Save your money and go somewhere else. One of the most frustrating experiences ever.

Great service and quality work. My job was finished in a timely manner and the car sounds and runs…read moreso much better.

Phillip got a turn up done for $250 when the Toyota dealer told me $1700. Car is now running like…read morenew!