Mike does great work and very easy to work with. My driveway is 15 years old and still looks like they day they finished

Hardworking professional and polite. Great quality work. Appreciated the overall quality of the project. Definitely would hire again read more

Doyle Brick Paving - Landscaping by Doyle - General Contractors Near Me - Addison, Illinois

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Doyle Brick Paving may be a good company, but they have a person working for them, Paul Nero, who likes to do side jobs for himself. I had him install a patio for me three years ago, which I have an issue with, and he is not standing by his 5 year warranty. He promises to come out, never does, always says he is too busy. He told me he would come out today, waited all day, never came. A few months back I had an issue with a drain pipe he installed, the top broke apart. He said he wouldn't be able to come out for two weeks. I ended up fixing it myself. Took me five minutes. My next step is to file a complaint with the FTC, The Attorney General, and then file a suit in small claims court. His new customers are more important than his previous customers. read more

Mike Doyle initially did the front of our house and a great job. Later we wanted a new brick paver patio in our backyard. Mike was very busy and my wife was in a hurry. We hired County Wide Landscaping which was a terrible mistake. The owner Brian Larson made beautiful computer images of the new design. It looked good for about a month. Then it started to sink in many areas. County Wide Landscaping refused to stand by their work. I asked Mike Doyle if he would consider fixing my nightmare backyard patio which was over 22K! Mike doesn't usually fix other companies mistakes, but he showed pity on me. His crew had to redo most of my backyard patio. The Doyle crew did a fantastic job! A company like Countywide Landscaping can do landscaping jobs fine. But if you want a real masonry job by professional's, then you need to hire Mike Doyle Brick Paving! read more

I first used Doyle Brick Paving when the owner, Mike Doyle, was first starting out. I think it was around 1985. He bid on a brick paver patio for my new home in Lombard, IL. Mike and one of his guys did the work themselves and it turned out great. It took a couple of years before I learned just how good his customer service was. We had a friend drop something on a brick right in the middle of the patio and chip it. We called Mike to see if he could replace that one brick. He said he would come by and check it out. When I got home the brick was not only replaced, but the entire outer row "soldier course" had been relaid with improved bevel cuts. Mike explained that had looked at the job and recognized it as one of his earlier ones, and said that his technique had improved since then. He did not want one of his patios out there to be less than perfect. With that he had one a customer for life. In 1999 I was now in a new home further West in Geneva, IL. When I needed a patio I called Doyle Brick Paving. Unfortunately Mike said it was farther than they travel for a job, so I had to pick a local contractor. We shopped around and found someone with a fancy brochure and claims to some award winning designs. We hired this "local" company and they produced the worst patio I ever saw. I almost took them to court over the shoddy work. It did not have a proper pitch so water backed up on it. Water from the steps came over the foundation and into our basement. The sitting wall was crooked. Bricks were not square, cuts were crooked. It was an $18,000 piece of garbage. We stared at that substandard patio from the "local" company for two years before calling Mike again. I asked Mike to consider fixing someone else's mistake. which was basically now a tear down and complete rebuild. Mike agreed to help us out. After seeing the job he identified all of the problems and suggested some other designs that would be more aesthetically pleasing. Mike's design work was awesome and his crew spend three days tearing apart the old patio, fixing the substrate, then put it back together. Every brick was flat, square and true. The seating wall was perfect. The outer border was now a framing color per Mike's recommendation. We couldn't be any more pleased. Update: After a really hard winter, we had two bricks separate about 1/2 inch on the cap of the seating wall. I figured it would cost to have it repaired. Doyle Brick Paving came out and said that it was warranty work. The guys rebuilt it from the bottom row to ensure it was perfect. They also said that as long as they were there, they would give it a full inspection and fix any bricks that were not 100% perfect. I wish all companies were like this! read more

Save yourself huge headaches and do NOT hire Doyle to do any work for you. EVER! Would give them ZERO stars if I could. Doyle installed our brick paver driveway, entries and patio. Over time, our driveway has extreme ripples in it, our front stoop is sunk on one side, our back stoop is sunk under the house and almost all of our paver stepping stones that lead into our house from our patio are loose so that if anyone steps on them, you can lose your footing and fall. We called Doyle back in July 2015 to come out and look at all the issues and provide a quote to fix them (mind you, not come fix these problems for free, but rather, let us know what it will cost to fix these problems). Paul came out, took pictures, told us that they used an "inferior product" when they installed our driveway which was the cause for such severe rippling and that the sinking stoop was due to the "overdig" area, which, according to him, is known to happen, and has no idea why the pavers are all loose. Nonetheless, he would get back to us asap with a quote to get it all fixed for us. Well, never heard back from Paul. We called and called and called for 6 weeks leaving messages. After realizing that they were determined to avoid us and fix anything, we called and left a message without leaving a name and said we needed some work done and could someone call us back. Well, low and behold, Paul called back within an hour! And when he realized it was us calling, he said, "oh well, I didn't follow-up with you because so much time has gone by and figured you wouldn't want to hear from us". What?? You mean the 10 messages that we left over the course of 6 weeks meant we didn't want you to follow up with us and no, we don't want to fix all the issues we have? So, of course, Paul said he was on it and would get back to us with a quote. Even gave us his cell phone so we could contact him if we needed to. Once again, absolutely nothing from Paul. So, again, over the next few weeks, several calls to the business (which they NEVER answer the phone, just an answering machine so good luck ever talking to anyone at the business unless they actually respond to you), and after texting Paul to ask if he was receiving our messages/texts and if he ever was going to provide us with a quote, he said, (and I quote), "I have read your texts and so has (the owner). I have not responded because (the owner) has instructed me to hold off." Ummm, ok, it cannot get any more clear than that. Doyle will happily do an install but when it comes to fixing any issues, they do not feel they need to be accountable and you are stuck with whatever you get from them from the start. What reputable company do you know would not provide a quote to fix issues from their own install? Doyle Brick will not take ownership for any issues and certainly won't fix anything. You will have shoddy work from a company that has no idea what customer service means and clearly doesn't care about their customers. And you should also know, they certainly weren't cheap to do the install. In fact, we have learned that there are many other companies out there that do better work at more reasonable prices and provide far better customer service!!! read more