When I went in last January, I came away very satisfied. I was treated promptly and with no…read morequestions asked. The exam was very professional. The staff was very polite.

The workers up front and nurses were incredible and not having to get my eyes dilated at the eye…read moredoctor was incredible. However, Dr. Dixon was such a disappointment and so frustrating to deal with. He tried to decrease my contact strength prescription without letting me even try on any trials (thank God for the woman checking me out who made sure to find some me to try on before we ordered because I would've been pissed off getting contacts that I couldn't see through), kept promoting some podcast he was going to be on, tried to tell me that my primary physician wasn't going to truly check on one of my health conditions that I needed to get an ultrasound from him instead, told me to look something up using AI, and couldn't dumb down an explanation of something that was, as he described it, "pretty sciency" (I'm a month away from having a masters degree in biology mind you). He tried to schedule me for an unnecessary procedure after telling him I'm losing my insurance very soon. He also stated he "wouldn't be mad" if I chose to stay with my original prescription instead of going with the lower strength one, as if a decision regarding my body and what is going to be best for me should include factoring in his emotions. A genuine disgrace to eye doctors who are actually worth a hoot. If you don't want to be scared into going to the doctor or receiving an unnecessary procedure, I recommend going elsewhere.

Our experience with Eyesight Associates and Dr. Gayton has been exceptional! My husband, who has…read moreglaucoma, had cataract and glaucoma surgery in July 2026. We had put off surgery because we were apprehensive about cataract surgery complicated by glaucoma, especially after previously being given a very discouraging prognosis and being told that my husband was a poor candidate for glaucoma surgery. At his first appointment, Eyesight Associates did extensive testing--far more thorough than anything he had experienced previously. Dr. Gayton was warm, friendly, and genuinely caring. He took plenty of time to explain everything and answer our questions, and we left feeling so reassured. Every single staff member we have encountered has been kind, caring, friendly, and helpful. I have seen some reviews complaining about the staff, but that has not been our experience at all. Our visits have also been efficient, and except for the initial visit with all the extensive testing, we've been in and out without long waits. On the days of the surgeries, Dr. Gayton and his staff went above and beyond to keep my husband's eye pressures under control. His post-op care has been excellent as well. Considering how apprehensive we were going into this, we are thrilled and tremendously grateful that everything has gone so well. The results have exceeded our expectations, and my husband is delighted that he can see so much more clearly again! Dr. Gayton is a man of faith, and he truly lives what he believes. His compassion and concern for his patients are evident in the way he treats them. We recommend Dr. Gayton and Eyesight Associates very highly!!!!!

EVERYBODY there, from the front desk associates to the technicians to the Ophthalmologist was so…read moreprofessional, efficient, and knowledgeable but at the same time friendly and courteous. There is such a relaxed atmosphere in that facility, and I have honestly NEVER experienced that before in any other medical facility. It was a very pleasant and welcome surprise. I honestly can't wait for my next appointment there.

I live in Macon and was very displeased with trying to find a medical appointment here for my…read moredaughter. After getting nowhere with several providers in Macon, I called here. First, I got someone on the phone ..no answering service or answering machine. Second, I was able to make a same day appointment. We arrived when we were told to arrive, which was 30 minutes early in order to fill out some paperwork. I think our appointment was delayed due to a late show, but it was not a bother to me since I used to be that way when my life was overscheduled and now it was not. The doctor was very professional, detail oriented, and trustworthy. The staff was very personable. I would highly recommend this office and plan on coming back.

Recently completed cataract surgery on both eyes and could not be happier with the results. For the…read morefirst time in years I can drive at night without worrying about it, and my distance vision is as good as it ever was. The staff is friendly and helpful, everything was explained adequately. The cost of the procedure was surprisingly low. My only complaint is that an appointment scheduled for a particular time may last for hours, much of the time sitting in the waiting room. I understand that medical procedures can't be precisely scheduled, but there ought to be a way to cut down on the wait time. That said, I would not hesitate to recommend Dr. Moore and his colleagues to anyone.

I go to the Primary Eyecare location in Macon, and I love it there. My doctor is Michael Simmons,…read moreand he is wonderful. I have been going to him for several years. The staff there is also always helpful and friendly. They can always squeeze me in for an appointment if I have an urgent need as well.

I don't think I could have found a better, more friendly, helpful and skilled group to bring your…read moreeye care needs to! Thanks Chuck, you're a cool guy!

I was referred to this location to evaluate an old retinal tear prior to an upcoming cataract…read moresurgery. While Dr Arpan Bachhawat ultimately cleared me for surgery- determining the tear was stable and didnt require laser treatment- his demeanor and communication throughout the visit were completely unacceptable. When I tried to share a brief, one sentence piece of relevant history about a severe eye reflex Ive had since a young age, he abrubtly cut me off harshly saying he didnt need to hear that, and then made condescending comments that struggling to hold my eyes open was " just in my head". Involuntarily blinking when an instrument is touching your eye is a natural reflex, and shutting down a patient trying to explain their medical history is arrogant and dismissive. On top of that, when I asked a simple , direct question about the timeline between laser procedures and my upcoming cataract surgery, he refused to give me a straight answer until the 3rd time I asked. A specialist should be able to deliver an evaluation without treating the patient like a nuisance. Good clinical skill means nothing if you treat people with total disrespect. Steve Hudson

Dr Bach is great he is very thorough with explaining everything he's planning on doing and doing…read more The staff is nice they all appear to work together and get alone well.

i had a bridge put in and was told my out of pocket would be about $1800, which I planned for, and…read morescheduled the appointment. When i came in the day of the appointment, I was told all I owed was a little over $1200. I asked if they were sure, because my original quote was for more. The lady said she ran the numbers, and she was positive. They called a couple of months ago and left a message saying I owed more money. I called back, spoke to the lady that does the billing and she told me I shouldn't have gotten that call, because the service was originally billed to the insurance incorrectly. She would take care of it. It is now more than 6 months past the service and i just got a call 10 days before Christmas saying that I really do owe an extra $1300. That's more than then I originally paid them. I understand they can be off in their calculations, but over 100% off? That's ridiculous. I will pay it, because the service was done, and it was done well, but I will never go back. That makes me sad, because the hygienist, Sarah, is really good, and the dentist guy isn't terrible, but I don't want unexpected bills over the amount I previously paid popping up unexpectedly. Sarah, if you see this, and go to another practice that knows how to do billing, let me know and I'll be there!

Professional staff and clean facility. staff worked hard to get my husband and I on the schedule in…read moreshort notice.

Total waste of time. Have been waiting for my sleep machine for over a year . Now , I have been…read moretold I have to go and get this study done again . No one ever contacted me . |Why should my insurance have to pay again..... so they can not order it accordingly and wait and have it negated again due to their lack of timeliness. Stay away.... horrible service .

I love this office. The new PA is AMAZING and the staff is always helpful, courteous and…read moreprofessional. Thanks for helping me breathe better!!

Love Dr Smith. He was my optometrist at Vision Savers in both Macon and Dublin. I'm not a big fan…read moreof the virtual docs although they are good too but I need for someone to physically look into the old peepers. The staff were very friendly. Price wise they are more expensive than Vision Works, America's Best, etc but they have some nice frames to choose from. I am not a difficult person so I narrowed it down to 2 with the help of the associate and got 1 because I am very disciplined. Get what I come for and nothing more.

After waiting for an hour and a half after my scheduled time to be seen Doctor Smith saw me and…read moreexamined me. He wrote a prescription and told me to come back the following Monday for him to get a quick look and told me I was good to purchase my contacts. I checked out at the front and paid $75.25, I told the receptionist the doctor asked me to return Monday and that I would be back that day to order contacts. when I showed up Monday at 12:30 (lunch) I was told that doctor smith was gone for the day. I said that's fine I'd like to purchase my contacts at which point I was told I don't think that's a good idea with out seeing the doctor. I told the lady that I was suppose to see him today and was never told to come prior to a time other than what is listed on the door for operating hours. She that's ok you can come back tomorrow; I replied with I took an hour off of work and drove 30 minutes to be here and she said I u destined would you like for me to set up a time to see the doctor tomorrow. I said no please transfer my prescription and she said she wouldn't do that until my evaluation is complete (even though the doctor said I could purchase them after he saw me a week earlier). I asked if I have paid in full and she said yes, I said then why did you charge me if the eval is not complete and she said this just how we do it. I said I have to work to pay for doctors and eye insurance and that I can't come back up here again so please issue me a refund. She issued me $55.25, and never told my why I wasn't given the full amount.