Billy was always responsive and available. A pleasure to do…read morebusiness with Sonoma Storage. Thank you Billy!

Clean, safe facility and units. Very accommodating, professional and knowledgeable staff.read more

Darcy was so helpful and her customer service is 5 star....highly recommend facility clean and…read morehelpful staff

Very clean and functional place, seems fairly priced. But they jack up the prices after a few…read moremonths which is kinda ghey. But overall legit and the lady that runs the place is very helpful and solid.

Alanzo was a great help! Fast and Easy to register. Very clean units with great security!!!!…read moreHe made the whole experience painless. Very happy with service!!! Highly recommend!

Move in was seamless, fast and easy. Staff was super helpful and kind. They held my reservation for…read morea couple of days until I could find time in my schedule to come into the office

Second time using Charlie's. One of the few movers who have smaller box trucks. This enabled them…read moreto back into my narrow driveway and back into my new place. Showed up on time. Completed my in town move within the minimum time.

I hired Charlie's wine country to help me pack a trailer with antiques I was moving out of state…read more Now, last time I hired a different company and 3 or 4 antique chairs were broken when I arrived. Now the guys from Charlie's were pricey, I mean double what the other place cost last time, but I had a considerable amount of fragile things I was moving, and every single thing made it in one piece, and after traveling in a trailer for 1100 miles, that's a feat. I'm happy. They were also very nice and helpful and they took directions well. I am much happier with Charlie's. When I need to do it again I'll call them. Thanks Charlie!

Terrible storage facility. ALL OF OUR STUFF WAS RUINED BY RAIN, MOISTURE, AND RATS. We were only…read morein the unit two years but when we opened it up it was all ruined by mold, water, and rats. Rat feces were all over everything. Literally 97% of our stuff was destroyed and had to be thrown away. This was a tiny 5X7 unit they charged $240 per month for! When we vacated we heard the screaming of a madman and saw and took photos of a homeless man LIVING INSIDE THE FACILITY near the office door so there's little chance management knew nothing about him. We have photos and video of everything.

Steve in the office really goes the extra mile to help with whatever you need. It's not a fancy…read morestorage facility like some of the others but they are attentive to their customers and have competitive rates.

They used to be (at least up to May of 2025) very friendly and reasonable people. Now at least one…read moreof the managers is a real KAREN; no people skills whatsoever. Arrogant and entitled. I suspect ownership changed, but that is no excuse. I guess the new owner's mantra is money, money, money and I don't care how they are treated. Really, really, sad. Have been with them for 16 years.

I have had a unit here since 2016. the good: the managers…read moreare all round good people, nice, helpful, pleasant. Place is clean and secure. (hence the two stars) the bad: whoever actually owns it now (it's changed hands at least once in the last two years) are total scvmbags. Rent goes up at least once a year, force you to buy their useless insurance (if you don't already have homeowners). Looking forward to vacating.

Price is great, people are friendly, but the hours are so random. When I signed the contract, they…read moretold me I could come in any day anytime from 9-5pm - that was important to me as I have odd work hours. In the month I've been using them, I've come in 3 times and EACH time I've had to wait 30-60 minutes for someone to come back as they have stepped out and had a sign in the window. I hired guys twice and so I've had to pay them to just sit here and wait for the staff to come back. I'm moving my stuff out today to another storage place namely because of this problem. Again, price is awesome, staff friendly. But if hours and accessibility is important to you, stay away.

I continue to use this place because of the Manager Shawn. I'm sure there are cheaper places, but i…read morehaven't looked - he's just great. He is the reason i am spending my money here. It's only a "BOX" but service is more than a "Box"

I've had to move quite a few times in the last 5 years. This is by far the BEST storage facility I…read morehave used. The prices are very competitive, the entire lot is in great condition and I have always felt they take their security extremely serious. I have recommended this facility to a few friends and family members and will continue to!

They are great!! I have two units... and Cynder is always so nice ! They definitely keep the place…read moretidy and well maintained. I feel like my things are kept very safe there and love the freedom to come and go

Ryan, I can't say enough about this person. Professionalism is an understatement. Ryan is the…read moredefinition of customer service with value. Very quick to respond to questions and requests. Makes the leasing process easy and simple. Ensures safety and security on and around the premises. I highly recommend if you're looking for an office, parking or yard space to contact Ryan. I guarantee you will not be disappointed.

Great location, clean , and everyone friendly. You looking for an office or space to lease this is…read morethe place.