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    Down Dog Lodge

    4.4 (47 reviews)
    Closed 7:00 am - 7:30 pm

    Services - Down Dog Lodge

    Pet boarding

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    Toby loves DDL'n
    49Square M.

    Here in town for a three month stay and thank goodness found Down Dog Lodge. The young staff is well-trained, courteous, and professional; which is a breath of fresh air for the younger generation these days. Toby was a little anxious the first few days, but he's getting accustomed to the environment and the handlers. I even saw him cuddling with one of the handlers. Toby managed to make it on Instagram! There was an issue that I addressed directly with owner Ryan, and he rectified it immediately, as well as a personal phone call to follow up. Keep up the great work staff. Toby will be back soon!

    After 12 hours at daycare.
    Tricia V.

    This place is wonderful! The staff is all extremely friendly, and you can tell they all have a love for animals. I really like how flexible they are with early drop offs. I work early hours so I'm able to drop my dog off at 6am with no additional charge. Her old daycare charged me $25 extra for early hour drop off. Most importantly, Rylee seems to love it. Every time we pull into the parking lot she whimpers with excitement. After I pick her up she is always exhausted, which is great! No complaints.

    Lisa G.

    I love this place and so does my puppy Otis! Recommended by our trainer, Brian Lee for a wonderful safe way to add to a dog's socialization. He is right! After a careful temperment test by a trainer, Otis was slowly introduced to a gang of dogs with whom he'd be comfortable. After 2 hours on his first visit, he slept all the way home! He now usually stays for a few hours once or twice per week . He's always happy to go in, and I've observed that they take nothing for granted; they take it slow introducing him to the dog gang who is there on each particular day. (Dog parents can watch this thru one way glass) Ryan is the new owner of Yellow Brick. He and his employees are very sweet, knowledgeable and big time dog lovers! Anyone who knows me also knows that I wouldnt trust just anyone with any of my dogs- highly recommend this place

    Theresa H.

    Unfortunately, this review can only be based on the temperament process because my 8 month old puppy, 7 months at the time, never made it past the first few minutes of testing. While watching on the camera feed, the "tester" took my admittedly super excited 27 pound puppy into a room and brought in what looked like a 5 pound chihuahua mix. Of course, my pup ran right up to this dog to play. And not surprisingly, the dog snapped at my pup, clearly not interested in playing, let alone with a much bigger dog, and certainly not with a puppy. They took the small dog away and brought in another small dog, maybe 10 pounds this time. Again, my puppy ran right up to this dog to play and the dog shuddered in fear, hiding between the tester and her assistant's legs. The tester and my puppy disappeared from the camera feed and to my surprise, appeared before me in the waiting area. The tester mumbled something to the effect of the two small dogs not liking my puppy running up to them and that they tried to call his name and he wouldn't come. I believe she also said that if my puppy were placed with bigger dogs, his enthusiasm would cause the bigger dogs to surround and attack him. In disbelief, I asked her exactly what she was saying because she was still mumbling, when she finally said "your puppy is not a good fit here." There was no "I'm sorry", "maybe when he gets older", "maybe we can try again later." There was no, "goodbye", "thanks for stopping in", "thanks for waiting beyond our your appointment time as we were running late." So, with our tails between our legs, we left. Neither the receptionist looked up to say goodbye. I'm not sure where or how these testers are trained but to determine our puppy was not a good fit in such a short amount of time is a little presumptuous. This is not his first temperament test. My puppy has been going to another daycare for months and is the most chill dog you can imagine, as we monitor him in the webcams and something to which the staff can attest. There, he has been in both the big dog and small dog room. The only reason we were looking for another daycare option was so my husband could drop off the pup on his way into work in West LA. Yes, my puppy is excited when he first arrives to a new place filled with dogs, as all dogs are--especially since he is a puppy, but he would have calmed down given the chance. Perhaps my pup was not a good fit. But better communication and professionalism from your staff would have been appreciated. In any event, if you see my super adorable, happy-go-lucky, loving, Down Dog Lodge daycare-rejected puppy on the street, beware...you may be inundated by him with licks and kisses all over.

    So Busy!
    Stacy G.

    I LOVE this place so much. Before I had a dog I would follow their Instagram stories every morning before I went to work. It uplifted me before the work day, and made me lol. When I got my puppy and finished his shots, I scheduled him for an interview and playtime. DDL website is easy and detailed. The staff is super friendly and knowledgeable. When I picked Jake up he didn't want leave...it's that fun! He stayed there when I went out of town and they posted him playing with all his friends. He runs and plays for miles there, and he has plenty of comfy beds to rest on when he gets tired. I highly recommend and trust them. Jake can't wait to go back! If you have a dog or puppy that needs safe and supervised play time go there. If you don't have a dog follow them on Insta and get your dog fix :))

    In my natural habitat

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    29 days ago

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    3 years ago

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    Much appreciated Marq!

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    6 years ago

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    8 years ago

    Claire, Tiffany and owner, Ryan could not have been nicer! Amazing customer service and clean and well tended space.

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    7 years ago

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    5 years ago

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    Thank you Jeff! We love Frosty and appreciate your support!

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    Page 1 of 2

    Ask the Community - Down Dog Lodge

    Review Highlights - Down Dog Lodge

    Ryan and Andy are both amazing dudes, incredibly friendly and have a fantastic staff who are always working!

    Mentioned in 9 reviews

    Read more highlights

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    El Segundo Pet Resort - Bath time!  We offer go home baths for pets that are boarding!!!

    El Segundo Pet Resort

    (37 reviews)

    Wow! Wish I could give a 10 star rating, since my two dogs loved their first four nights with a…read morevery caring and attentive staff. Initial impression was awesome because I started a boarding request online and saved it before submitting, because I needed to scan and upload their shot records. Within 30 minutes someone called to say they saw my saved request and did I want to book? I responded I still needed to get their medical records loaded and found out they had already called our Vet and had them. Such proactive care was the first indication this place is special. We have never boarded our two dogs in their nine years, except with trusted friends. When I was packing up their food to bring, I commented to my husband that they don't eat much when we are gone, so I was sure I packed enough. Arrival intake was very comforting. We could tell they would pay close attention and were very positive and caring. We received emailed reports daily with photos. They were not 'cut and paste' messages. They were specific to our dogs. When we picked them up, the pups were excited to see us. We had opted for a cute cabin for them along with day care. They were full of energy and happy. To top it off, they had eaten ALL of their food. I would have bet against it. They were tuckered out and have slept a lot Another sign they had fun and felt loved. Cheers to the whole team. We will start some day care so they can continue to build relationships with staff and other day care dogs. And we now know we have a trusted place to board them.

    They never responded to my request for service they never replied to my voice mail or anythingread more

    South Park Doggie - Waterland LAX - Mika splashing on a hot day!

    South Park Doggie - Waterland LAX

    (736 reviews)

    Took advantage of their Spring Break special, which included a bath, to board my pup for a week…read more(Sat-Sat). It had been almost a year since we last boarded but Ethan helped us get acclimated to the new policies and was super accommodating, even working with me on pick-up when my return flight was delayed. A true life-saver. All the staff are always kind and helpful and they really love on the animals, which I appreciate. They also regularly update with photos and emails to keep you in the loop which is very reassuring. Loki loves it there and is always wiped out when she returns. (She's been napping all day. Very clearly a happy girl ).

    A little long but it's been nothing less than eventful with this place. I had hight hopes for this…read moreplace as the hours are so convenient for our family's busy schedules. Unfortunately, this place was a HUGE disappointment and had a huge negative impact on our pup. Long story short -- Everything here is a sales grab. The few girls care for the animals but the "managers" and men there are just there for the commission of your packages. I had a whole conversation about their unethical sales pitching with the employee while picking up my dog lol. It's "how they keep the place open" - the employee's words, not mine. Astounding. Said employee also asked what I did for a living because I questioned their sales pitch tactics -- I'm in sales. Also, If you need their VIP services for your unspayed or neutered pup, please spend your money elsewhere!! Before committing to a membership, we did a trial day and spent hundreds on drop in days, grooming, and overnight boarding to see if it was a good fit for our high energy pup. Our dog is not neutered and we don't plan on getting him neutered so we chose their VIP rooms. His breed is also extremely high energy and they promised they could accommodate. I also inquired about training multiple times and they kept saying the trainer would contact me. Everything went great after those few visits, they seemed caring and said he was a great fit for a membership so we end up signing up. Then everything went downhill. Upon the first day of the membership, our dog all of a sudden had behavior issues and needed to be picked up. In the middle of my work day I call the shift manager, and he states that if we want our dog to stay, he needs training ... (from their same trainer that I've inquired 3x about before committing to a membership, still haven't heard back). I asked why this wasn't communicated ever before committing to a membership and they didn't have an answer. I informed them that I would've paid for training before committing to a membership if they would've let me know that there were any issues. Our dog went a couple of more times until they could finally get me in touch with the trainer, 6 visits later. Actually I had lost complete trust at this facility. To add insult to injury, I was able to speak to one of their actual workers that is with the dogs and she let me know that our dog is only let out for about 10 minutes at a time, maybe 3 to 4 times a day during a 12 hour stay. This is their VIP option. So not only is he left in a room for about 12 hours a day, with dogs barking all around him, he's not being stimulated nor played with just being let out to go to the bathroom. Contradicting everything they say that they offer. Their "trainer" is also a joke. He is supposed to be from the Marines and well-versed in the breed of dog that we have. Upon washing him for 5 minutes, as I was told, he said that our dog needed to be neutered before he could be trained because of his energy. Our dog is a Malinois and is not supposed to be neutered before 2 years of age. We've since went elsewhere to get our dog trained from someone who is actually educated on his breed and he's worked on all of his anxiety and reactivity issues that our pup got because of this place.

    El Segundo Animal Hospital

    El Segundo Animal Hospital

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    My boyfriend and I are first time pet parents and we ran into some problems within the first week…read moreof adopting our cute boy from the shelter. They were super supportive, reassuring, helpful and NICE AS HELL. They squeezed us in last minute a little before closing and when we called later in the week to get some advice on our dog's medication schedule they were responsive and knowledgeable. We found our new vet! I forgot the name of the front desk lady, but she rocks!!!

    I absolutely love El Segundo Animal Hospital. They have been amazing from day one. Scheduling…read moreappointments is always easy, and I've never had trouble getting my dogs in when they need care. When I arrive, I'm usually called back right away, which is such a relief compared to other places. The staff is incredibly friendly and welcoming, and what really stands out is that they actually remember my dogs. They're always so sweet, patient, and gentle with them, which makes a huge difference as a pet owner. What's funny is that this wasn't even supposed to be my primary vet. After COVID, my original vet had very limited availability, and it became really difficult to get appointments. When I moved from Long Beach to Inglewood, I tried El Segundo Animal Hospital as a backup and ended up loving them so much that even after moving back down to Carson, I still kept coming here. They've officially become my primary vet. I truly trust them with my dogs' care and always feel confident walking out of an appointment. Highly recommend to anyone looking for a reliable, caring, and well-run animal hospital :)

    Meowtel - Just For Cats

    Meowtel - Just For Cats

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    Contract Discrepancies/Sitters Lament on Working with Them…read more I thought I would enjoy this experience sitting with Meowtel. I had a client contact me for a booking of many days with a start date between 24 hours of the booking. According to Meowtels cancellation contract "Cancelation within 24 hours of the start date": No refund will be issued for cancelations within 24 hours of the start date. The sitter will keep 100% of their planned earnings. We appreciate your respect for your sitter's time" Well unfortunately for me, they did not honor this at all, as the client just decided to stop communicating with Meowtel after booking and putting their credit card on file. Apparently contracts mean nothing to this company. They also take 30% of my fees, and I do a free "meet and greet" which I dont get paid for. They offer no ACH banking and you are forced to get your money through Paypal. In the end, some of the clients I have worked with are very nice, but the organziation really screwed me in the end. In response to Meowtels comment, here are the refund contracts spelled out here. "Cancelation between 24-48 hours before the start date*: Customers will receive a 50% refund, and the sitter will receive 50% of their planned earnings. Cancelation within 24 hours of the start date*: No refund will be issued for cancelations within 24 hours of the start date. The sitter will keep 100% of their planned earnings. We appreciate your respect for your sitter's time"" I dont see any special clause here

    They price gouge on holidays, and they apply it to every definition of federal holidays, regardless…read moreof the actual holiday observance preferences of the sitters themselves, which is the logical use for holiday upcharges. For example, a sitter tried to upcharge me 100% for the entire week of October 11-17, for "Indigenous Peoples/Columbus Day". 7 days of doubled price. When I actually used one of their sitters for a holiday, I also didn't get a picture as requested the morning of the holiday, like I did every other visit, so I doubt they even showed up. Ultimately if you don't care about price at all it's probably fine, just use cameras to make sure they do what they say (which I do now). If price is an issue beware, as they leverage holidays and variable upcharge rates between different clients to gouge their customers.

    Down Dog Lodge - petboarding - Updated May 2026

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