We absolutely love Grateful Dogs, we have 2 labs that have been there for 2 years now. Everyone…read morethere is SO friendly and the dogs are always so happy to go. I tell people its their Disneyland ! In addition to the dogs having fun, the employees really do care about the dogs. Our younger lab has a medical condition, and they are always on top of everything there, so I do not worry when we leave them for days. They noticed a sore on his back leg that had clearly been there and I missed seeing it, told me as soon as I picked him up. I totally trust them to not only love our pups while we are gone but also keep them safe. Thank you Grateful Dogs for everything!

We are so caring about dogs. They really took good care of Rocky. They have a very thorough process…read moreto ensure that from baby gets adjusted.

Wow! Wish I could give a 10 star rating, since my two dogs loved their first four nights with a…read morevery caring and attentive staff. Initial impression was awesome because I started a boarding request online and saved it before submitting, because I needed to scan and upload their shot records. Within 30 minutes someone called to say they saw my saved request and did I want to book? I responded I still needed to get their medical records loaded and found out they had already called our Vet and had them. Such proactive care was the first indication this place is special. We have never boarded our two dogs in their nine years, except with trusted friends. When I was packing up their food to bring, I commented to my husband that they don't eat much when we are gone, so I was sure I packed enough. Arrival intake was very comforting. We could tell they would pay close attention and were very positive and caring. We received emailed reports daily with photos. They were not 'cut and paste' messages. They were specific to our dogs. When we picked them up, the pups were excited to see us. We had opted for a cute cabin for them along with day care. They were full of energy and happy. To top it off, they had eaten ALL of their food. I would have bet against it. They were tuckered out and have slept a lot Another sign they had fun and felt loved. Cheers to the whole team. We will start some day care so they can continue to build relationships with staff and other day care dogs. And we now know we have a trusted place to board them.

They never responded to my request for service they never replied to my voice mail or anythingread more

Unclear what theyre looking for in a dog's temperament. Gave our dog 7 minutes, said he couldn't…read moretake queues from other dogs. Probably should've been concerned about the other dog growling. Apparently growling = okay. Being excited meeting new dogs in a new place = unfit temperament for this business.

I brought my 1yr-old puppy in for a temperament test, and within 5 minutes the supervisor came out…read moreand said she had "too much energy," was getting in other dogs' faces, and didn't respect boundaries. Let's be real, she's a young dog in a brand new environment surrounded by unfamiliar dogs. Of course she's going to be excited. That's exactly why people come in for these evaluations in the first place. If your facility isn't equipped to handle high energy or young dogs, that should be clearly stated upfront on your website. Instead, I paid $40 for what felt like a pre judged, rushed dismissal with zero effort to actually assess or work with her to get comfortable. What was more disappointing was the lack of care or professionalism. No one asked about her behavior history - other than does she not play well with dogs, supervisor didn't use her name, and she was immediately taken to the back with a slip lead and returned minutes later with a blanket judgment. There was no constructive feedback, no suggestions for training, and no guidance on how we could improve and come back. For context, she regularly goes to dog parks and plays off leash without any issues. Overall, the experience felt unwelcoming and transactional rather than thoughtful or supportive. Just a heads up for other dog owners, you may not get a fair evaluation or any refund if your dog doesn't fit their expectations. Which should be free, then if they pass you pay.

At the last minute I had to find a pet sitter and found Fancy Tails thru social media. After…read moretalking with Tracy I realized she is a true pet lover:) because my Bruno is a Service Dog I knew she would take good care of him, and he'd be safe and happy. After I spoke with Tracy I told my friend that I was going to the event with and he said "I know Tracy, she is highly recommended and has a stellar reputation with taking care of our furry friends. While I was at my event she sent lots of pictures while he was on his walk and hanging happy with his new puppy friends, it gave me peace of mind. She even offered to pet taxi him back to me when I returned home. 5 stars to Tracy & Fancy Tails

Tracy was amazing! My family traveled to Texas for 5 days. She took care of my dog Rambo. She…read moremessaged me every day and sent me live updates when she would go visit and feed him. She is a life saver! Thank you Tracy for everything!

Stacy is a lifesaver. She has been walking my dog for almost a year now. I trusted her from day…read moreone. As a nurse, I work long shifts and Stacy is kind enough to come twice to walk Barbie on those days. She has even done transports to and from doggie day care. All around excellent dog walker and great person to know in town. I couldn't be more pleased and Barbie too!

I'm so grateful that a friend introduced me to Stacy and Critter Sitters. Stacy is THE BEST!!!…read more She really cares about the animals, and I always know my little guy is in good and safe hands when I am away. Stacy is dependable and trustworthy, which gives me such peace of mind when I'm traveling. She always works with my last minute schedule and checks in regularly while I'm away, which makes such a difference. I plan to use her indefinitely, and recommend her to everyone I know who loves their pets as much as I do.

Our 2 pups loved Courtney from Superstar Pet Sitting. She stayed at our home for 2 nights and 3…read moredays. She was very affectionate with them both and allowed them to sleep with her as we do! Thank you - We will use you again.

They are very professional and attentive! We use their services weekly and it has taken so much…read morestress off of our plate. Caden is fantastic and very patient with our anxious dog. Really appreciate that we have a back up walker and they are able to honor last minute requests! Thank you for everything!

Melissa runs an incredible business. She is detail oriented, professional, and most importantly…read moreloves dogs. My dog is my best friend in the world and I trust Melissa and her team to take care of him. Since they started walking him, I've definitely noticed he is more calm and loving when I get home from work. Their service also helps me get through the day because I get a text with pictures or videos of the walk. My friends and family always comment on how cool it is that they leave a journal on my counter which documents each walk with little notes and stories. Melissa and her team have gone above and beyond to take care of my dog.

I do not know where to start... since joining Melissa's Mutt Hutt earlier last year, Melissa and…read moreher team were very welcoming and made it know they were excited for me to join them. Everyone is very helpful, training was informative, which lead to me never feeling uncomfortable branching on my own. I have had been lucky to work with great clients and their pups. I mainly board dogs in my home, and they are all well trained and have not had any issues. You should feel 100 percent comfortable having MMH take care of any of your pets!

Took advantage of their Spring Break special, which included a bath, to board my pup for a week…read more(Sat-Sat). It had been almost a year since we last boarded but Ethan helped us get acclimated to the new policies and was super accommodating, even working with me on pick-up when my return flight was delayed. A true life-saver. All the staff are always kind and helpful and they really love on the animals, which I appreciate. They also regularly update with photos and emails to keep you in the loop which is very reassuring. Loki loves it there and is always wiped out when she returns. (She's been napping all day. Very clearly a happy girl ).

A little long but it's been nothing less than eventful with this place. I had hight hopes for this…read moreplace as the hours are so convenient for our family's busy schedules. Unfortunately, this place was a HUGE disappointment and had a huge negative impact on our pup. Long story short -- Everything here is a sales grab. The few girls care for the animals but the "managers" and men there are just there for the commission of your packages. I had a whole conversation about their unethical sales pitching with the employee while picking up my dog lol. It's "how they keep the place open" - the employee's words, not mine. Astounding. Said employee also asked what I did for a living because I questioned their sales pitch tactics -- I'm in sales. Also, If you need their VIP services for your unspayed or neutered pup, please spend your money elsewhere!! Before committing to a membership, we did a trial day and spent hundreds on drop in days, grooming, and overnight boarding to see if it was a good fit for our high energy pup. Our dog is not neutered and we don't plan on getting him neutered so we chose their VIP rooms. His breed is also extremely high energy and they promised they could accommodate. I also inquired about training multiple times and they kept saying the trainer would contact me. Everything went great after those few visits, they seemed caring and said he was a great fit for a membership so we end up signing up. Then everything went downhill. Upon the first day of the membership, our dog all of a sudden had behavior issues and needed to be picked up. In the middle of my work day I call the shift manager, and he states that if we want our dog to stay, he needs training ... (from their same trainer that I've inquired 3x about before committing to a membership, still haven't heard back). I asked why this wasn't communicated ever before committing to a membership and they didn't have an answer. I informed them that I would've paid for training before committing to a membership if they would've let me know that there were any issues. Our dog went a couple of more times until they could finally get me in touch with the trainer, 6 visits later. Actually I had lost complete trust at this facility. To add insult to injury, I was able to speak to one of their actual workers that is with the dogs and she let me know that our dog is only let out for about 10 minutes at a time, maybe 3 to 4 times a day during a 12 hour stay. This is their VIP option. So not only is he left in a room for about 12 hours a day, with dogs barking all around him, he's not being stimulated nor played with just being let out to go to the bathroom. Contradicting everything they say that they offer. Their "trainer" is also a joke. He is supposed to be from the Marines and well-versed in the breed of dog that we have. Upon washing him for 5 minutes, as I was told, he said that our dog needed to be neutered before he could be trained because of his energy. Our dog is a Malinois and is not supposed to be neutered before 2 years of age. We've since went elsewhere to get our dog trained from someone who is actually educated on his breed and he's worked on all of his anxiety and reactivity issues that our pup got because of this place.

My boyfriend and I are first time pet parents and we ran into some problems within the first week…read moreof adopting our cute boy from the shelter. They were super supportive, reassuring, helpful and NICE AS HELL. They squeezed us in last minute a little before closing and when we called later in the week to get some advice on our dog's medication schedule they were responsive and knowledgeable. We found our new vet! I forgot the name of the front desk lady, but she rocks!!!

I absolutely love El Segundo Animal Hospital. They have been amazing from day one. Scheduling…read moreappointments is always easy, and I've never had trouble getting my dogs in when they need care. When I arrive, I'm usually called back right away, which is such a relief compared to other places. The staff is incredibly friendly and welcoming, and what really stands out is that they actually remember my dogs. They're always so sweet, patient, and gentle with them, which makes a huge difference as a pet owner. What's funny is that this wasn't even supposed to be my primary vet. After COVID, my original vet had very limited availability, and it became really difficult to get appointments. When I moved from Long Beach to Inglewood, I tried El Segundo Animal Hospital as a backup and ended up loving them so much that even after moving back down to Carson, I still kept coming here. They've officially become my primary vet. I truly trust them with my dogs' care and always feel confident walking out of an appointment. Highly recommend to anyone looking for a reliable, caring, and well-run animal hospital :)

Contract Discrepancies/Sitters Lament on Working with Them…read more I thought I would enjoy this experience sitting with Meowtel. I had a client contact me for a booking of many days with a start date between 24 hours of the booking. According to Meowtels cancellation contract "Cancelation within 24 hours of the start date": No refund will be issued for cancelations within 24 hours of the start date. The sitter will keep 100% of their planned earnings. We appreciate your respect for your sitter's time" Well unfortunately for me, they did not honor this at all, as the client just decided to stop communicating with Meowtel after booking and putting their credit card on file. Apparently contracts mean nothing to this company. They also take 30% of my fees, and I do a free "meet and greet" which I dont get paid for. They offer no ACH banking and you are forced to get your money through Paypal. In the end, some of the clients I have worked with are very nice, but the organziation really screwed me in the end. In response to Meowtels comment, here are the refund contracts spelled out here. "Cancelation between 24-48 hours before the start date*: Customers will receive a 50% refund, and the sitter will receive 50% of their planned earnings. Cancelation within 24 hours of the start date*: No refund will be issued for cancelations within 24 hours of the start date. The sitter will keep 100% of their planned earnings. We appreciate your respect for your sitter's time"" I dont see any special clause here

They price gouge on holidays, and they apply it to every definition of federal holidays, regardless…read moreof the actual holiday observance preferences of the sitters themselves, which is the logical use for holiday upcharges. For example, a sitter tried to upcharge me 100% for the entire week of October 11-17, for "Indigenous Peoples/Columbus Day". 7 days of doubled price. When I actually used one of their sitters for a holiday, I also didn't get a picture as requested the morning of the holiday, like I did every other visit, so I doubt they even showed up. Ultimately if you don't care about price at all it's probably fine, just use cameras to make sure they do what they say (which I do now). If price is an issue beware, as they leverage holidays and variable upcharge rates between different clients to gouge their customers.