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Sandy Paws South Bay

4.7 (24 reviews)
Open • 9:00 am - 7:00 pm

Services - Sandy Paws South Bay

Dog walking

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Recommended Reviews - Sandy Paws South Bay

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11 months ago

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Serena K.

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3 years ago

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1 year ago

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2 years ago

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3 years ago

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Serena K.

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3 years ago

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3 years ago

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2 years ago

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Serena K.

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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Serena K.

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3 years ago

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Serena K.

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4 years ago

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Serena K.

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4 years ago

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Serena K.

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5 years ago

Great communication with both people and dogs! Our dogs Sky and Riley love her! She is very organized, responsible, and timely.

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5 years ago

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4 years ago

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4 years ago

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4 years ago

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Serena K.

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6 years ago

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4 years ago

Serena and her team are amazing! They're reliable and accommodating. Our pup loves them!

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Serena K.

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4 years ago

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4 years ago

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Ask the Community - Sandy Paws South Bay

Review Highlights - Sandy Paws South Bay

“When I started with Serena we had some issues with reactivity on my older dog and my younger was just a puppy.”

Mentioned in 18 reviews

Read more highlights

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(275 reviews)

We had never used a professional pet sitter before, as our cat Harper is usually cared for by my…read morein-laws when we're away, so we were naturally a little nervous trying something new. From the very beginning, the entire process was easy, professional, and reassuring. Barbie, the owner, was incredibly responsive and took the time to answer all of our questions. We asked for her honest opinion about whether 15-minute or 30-minute visits would be more appropriate for Harper, and we really appreciated that she gave us thoughtful, unbiased advice based on his needs rather than simply recommending the longer visit. That honesty gave us a great deal of confidence that Harper's well-being was always the priority. Our sitter, Lindsay, was absolutely wonderful. She was kind, caring, and clearly took the time to get to know Harper rather than simply stopping by to complete a checklist. The updates after each visit were one of our favorite parts of the service. We received thoughtful notes and videos by text after every visit. We especially appreciated that everything came through text rather than requiring a separate app. The communication was outstanding and gave us tremendous peace of mind while we were away. We genuinely looked forward to Lindsay's notes and videos after each visit. Her thoughtful updates let us follow Harper's progress throughout our trip, and it was wonderful to see him become more and more comfortable with her. When she told us he had even let her pick him up, we knew just how much trust he had developed. When we arrived home, Harper was happy, relaxed, and clearly well cared for. Lindsay even left us a thoughtful handwritten note and drawing, which was such a sweet personal touch. We couldn't have asked for a better first experience with a professional pet sitter. We will absolutely use this service again and would highly recommend them to anyone looking for trustworthy, compassionate in-home pet care.

Our 2 pups loved Courtney from Superstar Pet Sitting. She stayed at our home for 2 nights and 3…read moredays. She was very affectionate with them both and allowed them to sleep with her as we do! Thank you - We will use you again.

Down Dog Lodge - Pool party

Down Dog Lodge

(47 reviews)

Unclear what theyre looking for in a dog's temperament. Gave our dog 7 minutes, said he couldn't…read moretake queues from other dogs. Probably should've been concerned about the other dog growling. Apparently growling = okay. Being excited meeting new dogs in a new place = unfit temperament for this business.

I brought my 1yr-old puppy in for a temperament test, and within 5 minutes the supervisor came out…read moreand said she had "too much energy," was getting in other dogs' faces, and didn't respect boundaries. Let's be real, she's a young dog in a brand new environment surrounded by unfamiliar dogs. Of course she's going to be excited. That's exactly why people come in for these evaluations in the first place. If your facility isn't equipped to handle high energy or young dogs, that should be clearly stated upfront on your website. Instead, I paid $40 for what felt like a pre judged, rushed dismissal with zero effort to actually assess or work with her to get comfortable. What was more disappointing was the lack of care or professionalism. No one asked about her behavior history - other than does she not play well with dogs, supervisor didn't use her name, and she was immediately taken to the back with a slip lead and returned minutes later with a blanket judgment. There was no constructive feedback, no suggestions for training, and no guidance on how we could improve and come back. For context, she regularly goes to dog parks and plays off leash without any issues. Overall, the experience felt unwelcoming and transactional rather than thoughtful or supportive. Just a heads up for other dog owners, you may not get a fair evaluation or any refund if your dog doesn't fit their expectations. Which should be free, then if they pass you pay.

Sandy Paws South Bay - dogwalkers - Updated October 2026

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