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    Down & Quilt Shop

    4.4 (23 reviews)
    Open 11:00 am - 7:00 pm
    Updated 1 month ago

    Down & Quilt Shop Photos

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    Bob B.

    Wow....these folks are amazing....and so nice too! I had two chairs from Restoration Hardware. Only 4 years old. The upholstery was worn out...falling apart. Beth helped me find the right fabric....one that will last and last. See for yourself! It gets better as Beth provided very prompt and personable service. Upholstery, curtains, quilts...come here first!

    Carina P.

    Amazing selection. Owned by two women from Ohio. Have to look around, but they have high quality stuff and a multitude of options made to order for you.

    Beautiful silk/cotton duck egg blue quilt. A recent purchase.

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    4 months ago

    Helpful 3
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    1 year ago

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    6 months ago

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    1 year ago

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    4 years ago

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    5 years ago

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    1 year ago

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    2 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    8 years ago

    Business owner information

    Photo of Beth S.

    Beth S.

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    16 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    13 years ago

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    12 years ago

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    15 years ago

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    9 years ago

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    13 years ago

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    14 years ago

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    12 years ago

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    Ask the Community - Down & Quilt Shop

    Review Highlights - Down & Quilt Shop

    I started with Tracey she let me borrow things for color, Beth helped me finish .

    Mentioned in 3 reviews

    Read more highlights

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    (35 reviews)

    Upper West Side

    As another reviewer has said, this shop owner doesn't stand behind what they sell…read more Purchased a product from their website. Reviewed the return policy ahead of time, because you know, it's 2026 and customer service is paramount when ordering expensive things online. However the item delivered was not of the "custom" quality described on the website. As a matter of fact, the item pattern matched the images on the website to a T... so clearly not custom. Not only was it not custom, the design printout was of low quality and looked cheap. When an item is not custom and of low quality, it doesn't warrant a custom price tag. I engaged owner for a return within 10 days of delivery, which is outlined as their return policy, and they gave me a weak excuse "we are a small shop" as if to imply that I was rude to ask for a return and hurt a small business. After two email exchange, the owner stopped responding to my emails. Suffice to say, don't buy their beautiful looking lazy susans. They are overpriced, not custom, and are low quality. Not worth a $325 price tag. Avoid this shop and owner. They don't deserve your business.

    Actually some of the rudest employees I've ever encountered at a store. I recently moved to UWS and…read morehave been trying to intentionally decorate my apartment. I was walking by and the window of the storefront caught my eye so I stopped in. As I was looking around I picked up a soft decorative box with a cool looking animal print that holds a deck of cards. While I was looking at this box I was reprimanded by an employee to "look with my eyes and not my hands." I'm sorry but if I'm going to buy a $300+ box of cards, I'm going to open it up to see what the inside looks like???? Oh my god. Someone else in the store under their breath muttered "tight ship around here" and we all left within 30 seconds.

    Pottery Barn - Display bed

    Pottery Barn

    (93 reviews)

    $$$

    Upper West Side

    Spring has sprung and what better way to enjoy a lighter, brighter season than to spruce up the…read moreaccents, flowers, and beautiful color palettes in my home than a visit to Pottery Barn! My experience was super fantastic at the Upper Westside location near the Lincoln Center. From the moment I walked in, the store, the atmosphere is always warm, inviting, and beautifully decorated, love the way each area is styled, it's honestly inspiring just to browse. The staff is always helpful, attentive, and available to help you transform your space or home into the vision you dream. I think the prices are great for the value. The selection caters to everything from furniture to home décor. The store itself is spotless and organized, which makes it even more enjoyable to explore. If you are looking to elevate your home with stylish, well-crafted pieces and exceptional customer service, this location is a must-visit. Personally prefer this store or the White Plains location over any other location in Manhattan.

    Horrible products, poor customer service, and apathetic managers. And all of this with over priced…read moregoods. The fact that they don't have reviews on their website says everything you need to know about this company. The absolute worst experience I've ever had dealing with a company after spending thousands of dollars. Maybe hire a manager who isn't looking to do customers or refuses to even listen to people's concerns. Stay clear of their leather goods. The manufacturing is lousy in the material cannot withstand little to no use.

    Down & Quilt Shop - homedecor - Updated May 2026

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