Cancel

    Open app

    Search

    Pottery Barn

    2.2 (93 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

    Pottery Barn Photos

    You might also consider

    Recommended Reviews - Pottery Barn

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    My Pottery Barn curio cabinet in my kitchen. Posted 02/01/21
    Marianne W.

    My favorite Pottery Barn store @ 1965 Broadway review and photos. This store has two floors of high end beautiful furniture. I lived nearby two years and I was in here all the time. I return when I visit my old neighborhood. My review and photos are missing. Still this is another store I can't resist browsing when I'm in the neighborhood. Things can be very expensive but the quality is great. The truth is I'm not sure how the Manhattan Stores are going to survive. Pottery Barn was founded in 1949. PB has three retail catalogues: the traditional Pottery Barn catalogue, Pottery Barn Bed + Bath to focus on its bed and bath lines, and one I don't bother with which is outdoor furniture. I do have two pieces I've purchased in this store. They have been moved from apartment to apartment. One is a bathroom cabinet. At least that's what I use it for. I like to have the toilet paper handy! The other is a curio cabinet on my kitchen counter. I have little things I've collected where I can be cheered up in the morning. I have a quilt that was very expensive an investment for me. It's a Queen Size with two Pillow Shams. It's never faded or torn after years of use and laundering. I like to dream a lot and rearrange my furniture. I've moved to four residences in Manhattan since relocating from Florida. I enjoy having the city atmosphere which is like living in a big Mall. While I don't have a Pottery Barn in my current neighborhood, I do visit the online store now and browse brick and mortar stores when I'm near a location like this one. Like I said anything I've purchased has lasted for years. When I'm sick of looking at it it goes to Goodwill for someone else to enjoy.

    Fingerprint stain
    Anthony C.

    Purchased three (3) bedroom sets from Pottery Barn. There is absolutely no protective finish on the furniture and any marks or stains cannot be removed. For instance, my son, on occasion, rests his head on the bed head -board. Over the period of a few months the natural oils in his hair have left a stain on the headboard (my son wears no product in his hair). We have repeatedly tried to remove this stain to no avail. The same goes for the other two sets of furniture for my daughters. Fingerprints or minor spills are unremovable! Customer service and subsequent escalation at Pottery Barn was completely unproductive. As far as they are concerned we are stuck with three (3) sets of non finished stained bedroom furniture with absolutely no recourse! It is absolutely criminal not to stand by this defective product. What type of company does this?

    Would you put this firewood holder base on hardwood flooring (or anything other than carpeting???)
    Carol J.

    I have three main complaints with the Pottery Barn - no rating or review system of their products allowed on their website, they are not in control of their manufacturing sources and too much glitz and gloss on the descriptions and too few facts and photographs. I purchased a metal firewood holder. It arrived promptly, well packaged and was pre-assembled (a rare treat these days). However, the item is bizarrely made by their overseas manufacturer as it's 4 legs are not flat and have small extensions on part of them, which would definitely mar a wooden, laminate, tile or stone floor. This is not disclosed in the description or shown in the 1 photograph. Their glitzy photograph shows the piece on a hardwood floor!! Please!! It could never be placed on hardwood in it's present form. We are placing this on stone and given added weight and pressure points, we are not comfortable placing it anywhere as it will scratch surfaces. My husband now has to make two wooden runners (which we'll place a cushion upon) to even use the product without damaging flooring. This piece should be manufactured differently to be used without damage to flooring. I can't even attach a cushion surface as there's not enough to attach it too!! I've attached a photograph of the poorly designed and manufactured feet. It's almost as though whoever designs their items doesn't actually USE them.

    Andy B.

    I could have gone on Craigslist if I wanted a USED rug. Last December we were looking for a good floor lamp. Most places had bargain basement style with high end prices, so on a whim we walked into Pottery Barn, and I saw the one I wanted right when we walked in the door. It was a crystal and blackened brass lamp all the way in the back. We checked it out, and it was only around $400. They didn't have any nice shades, so we've been looking online for one every once in awhile. Still have a temporary shade on it, but, the point is, my first ever Pottery Barn purchase was a success. And NOW... Yesterday, we went to PB to look at wool rugs. The cat started scratching at my hand made New Zealand rug that I've had forever, and probably will have a long long time, so I rolled it up and put it in storage until Sophie meets her fate. So anyhow, we were looking for a throw away rug that Sophie can hack up and our six month old can spit up on, etc.. Home Depot, might I add, has an surprisingly great assortment of wool rugs, but $1599 was a little more than throw away rug prices, so my wife found some at PB for cheap. There were two that were worth deciding on for us, and we walked out $810.03 lighter, and with the promise on delivery between 9-12 today. Today, we got the rug at 1pm, which is fine, but after I removed the tape, and unrolled it, I noticed some tape at the other end also, "Oh great, we got a return!". Immediately, Sophie started sniffing it and rolling in it, never seen her do that before, and on closer inspection, it was caked in dog hair. I also found finger nail clippings, potato chip crumbs, and foot marks from where a sofa once sat. Now I get to tear down the vacuum cleaner and totally detail that so we don't spread dog hair on the other carpets in the house. Great. I'm uploading some pictures. The lamp, the rug, sofa marks, and our vacuum after ONE pass over this filthy rug. The vacuum was empty when I started. We need this rug, so our girl doesn't have to play on the hardwood floor, so I'm just gonna clean it a few more times and air the smell out of it. Oh, did I fail to mention that yesterday we got an estimate on a leather couch from PB? I've always been a boycotter. There is a 10 to 1 ratio of unsatisfied customers who don't complain and just don't return, to, customers who do complain, get their problem fixed, and return. I'm one of those that complains AND doesn't return. By sending us a used rug, they lost $3800 on a leather sofa we were willing to buy within the next couple of weeks. We're gonna give Pottery Barn a break...a break from counting our money any time soon. UPDATE(12-11-2012) Several things have happened since I wrote the review you may have just read: 1. We found a nice home for Sophie where she has another cat to play with. 2. We unrolled the rug we replaced, and the one in my review is in storage. 3. Pottery Barn flagged most of the pictures of the nastiness I unrolled the day we got the rug from them. The potato chip crumbs, fingernail clippings, and dog hair... And 4. I'm writing this from our brand new Chesterfield leather sofa. It's the same one they had in the store for $2799 plus $1000 in shipping and taxes. But we went straight to the manufacturer who just happened to be having a 40% off sale, and saved hundreds. And we got it in a worn out looking bomber jacket soft brown leather that Pottery Barn did not offer. Boycotting is SO satisfying.

    A king for this princess

    See all

    2 months ago

    Helpful 29
    Thanks 9
    Love this 22
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Emm C.
    155
    1166
    293

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Marianne W.
    5000
    4836
    96144

    5 years ago

    Helpful 48
    Thanks 0
    Love this 50
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Paul K.
    15
    183
    77

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sadri B.
    5000
    4936
    500

    4 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Gabe C.
    0
    12
    12

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Much nicer than the folks at Raymour and Flanigan. Friendly and helpful. Would recommend

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Carol J.
    6
    302
    38

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Beautiful selection of lamps and other furniture. I wanted an armchair, but they only had either dining chairs or sofas.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Andy B.
    5
    104
    44

    14 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Y.J. Y.
    2
    36
    11

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    7 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alma H.
    1
    145
    6

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of T S.
    1
    38
    5

    8 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy C.
    3
    118
    7

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Pottery Barn

    Review Highlights - Pottery Barn

    But Luis was super friendly and helped us decide on the best fabric.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Furniture Stores 15,815 times last month within 15 miles of this business.

    Verify this business

    MoMA Design Store - Even through your hardest days, remember we are all made of stardust.
   -Carl Sagan

    MoMA Design Store

    3.4(65 reviews)
    1.0 miMidtown West
    $$$

    I love the MoMA and there are plenty of awesome designs at the MoMA store that showcase artists or…read moreart displayed in the museum. There are so many options to pick up a souvenir from your museum visit! The location of the store is split in three locations, two inside the museum itself 1) directly to the left and down a floor when you enter from the 53rd Street entrance, 2) upstairs on the second floor of the museum toward the east side of the building closer to the second floor museum cafe, 3) directly across the street from the 53rd Street entrance on the south side of the street. They all carry the same items with varying degrees of overlap, the second floor store is the smallest, the store across the street carries more home furnishing items. From postcards, posters and stationery, writing tools, kitchen serving ware and utensils, toys, jewelry, accessories, home decor, books and other printed media, expect all sorts of creative designs. While I want to support art and artists, I think the only downside is that prices are definitely on the higher side, in general NY tourist attractions tend to upcharge so much for even the most basic items (like $8 magnets).

    MoMA Design Store is a design boutique located next to the Museum of Modern Art (MoMA), a leading…read moremodern art museum in New York. The store offers a variety of products that incorporate contemporary art into lifestyle design. Products range from fashion accessories, household items, interior decoration, and design stationery. The unique and practical items make them popular gifts and souvenirs, making it a popular destination for travelers.

    Photos
    MoMA Design Store - Monet driving our emotional appetite upward.

    Monet driving our emotional appetite upward.

    MoMA Design Store
    MoMA Design Store - Set sail for happy and warm!

    See all

    Set sail for happy and warm!

    AptDeco - Furniture in like new condition I tried to sell.

    AptDeco

    3.7(1.2k reviews)
    1.5 miMidtown West, Hell's Kitchen
    $$

    I've sold 2 things now on Apt Deco and got a great price for both. You list your item, someone…read morecommits to buying it, a shipping company comes to your house and wraps it up and hauls it off. It's great.

    Reckless handling and zero accountability--Destroyed my vintage furniture…read more I am beyond frustrated with the absolute lack of professionalism and accountability from AptDeco. During a recent sale, their pickup team was incredibly rough with my furniture--a Century Furniture piece from the 80s that was a cherished family heirloom. Despite my repeated warnings that their handling would cause damage, they continued to be reckless and completely destroyed the item. I have video and photographic evidence of the item's pristine condition prior to pickup, as well as the damage they caused in real-time. Despite this, AptDeco is now attempting to claim the item was "damaged upon pickup." I saw them ruin this piece with my own eyes. To make matters worse: * Customer Support is a ghost town. Every email is answered by a different person (Von, Alex, etc.), and no one takes responsibility. * The phone lines are a sham. Their listed support number (646-586-9056) disconnects immediately when called. * Unsafe practices. Their third-party partners showed up at my building at nearly 9:00 PM without notice, which is a significant security concern and completely unprofessional. AptDeco has done nothing to resolve the $160 payout for the damage they caused. If you value your furniture or your sanity, do not use this platform. I am currently preparing a BBB complaint and filing in small claims court. AptDeco Management: Contact me immediately to resolve my payout.

    Photos
    AptDeco - Just arrived.

    Just arrived.

    AptDeco - West Elm floor sample purchased from AptDeco

    West Elm floor sample purchased from AptDeco

    AptDeco - West elm entry cabinet

    See all

    West elm entry cabinet

    Sixth Sense

    Sixth Sense

    4.5(2 reviews)
    0.9 miTheater District, Midtown West, Hell's Kitchen
    $

    Is it normal to feel guilty about trying out this massage place a mere two blocks away from my…read moreusual place? After hemming and hawing for all of five minutes and checking across the street if anyone recognized me, I walked in and quickly requested a 45-minute massage. I was impressed with the experience. This place is cleaner than most reflexology Chinese massage places. There's a faint smell of lavander and soft Asian sounding music. The massage tables are new and the breathing holes plushly padded. I've never breathed easier on a massage table. The staff speaks English relatively well and they speak in hushed and respectful tones. The massage itself was about average, but I know from experience that the variation in skill level can be quite large even within the same parlor. The prices are the same as other reflexology places in the area, $38 for a 45-minute massage. I'm gonna have to come back just as soon as I get over the guilt..

    I stumbled upon this place tonight, and I skipped happily down the deserted block after, not…read morefearful that I might slip on my heels and fall. The woman called me Honey, and Sugar, and made me feel Welcomed. She has beautiful candles, and sensual spirits floating around this small secret store. I bought sage sticks, and positive energy candle that make my eyes roll back in my head with delight. I was feeling delighted, and free as the aromas whirled in my head making me fortunate to have found this store. What a great little place!

    Pottery Barn - furniture - Updated May 2026

    Loading...
    Loading...
    Loading...