It pains me deeply to write this review, but I believe our experience needs to be shared with other…read moredog owners who may be considering leaving their pets with a dog daycare or boarding provider. It has been exactly one month since we lost our beloved French Bulldog, Louie, to heat stroke after leaving him with OC Paw House in Tustin, California. We dropped Louie off at approximately 9:05 a.m. for what was supposed to be a four-hour half-day visit. The purpose was simply to see how well he interacted with the other dogs before we considered boarding him there for a week later in September. I believed I had done my due diligence as a responsible pet owner. The business had more than 100 five-star reviews, and I could not find even a single review below five stars. They also had many photos of french bulldogs on their social media. That gave me a great deal of confidence in leaving Louie in their care. Unfortunately, what happened that morning is something our family will live with forever. At 11:33 a.m., I received a photo and text showing Louie with several other dogs. In the photo, what appeared to be Louie's vomit was clearly visible near his front paws. When I later examined the photo more carefully, I noticed that it had been taken at approximately 10:18 a.m. That timeline is extremely important. Wendy, the owner, later told me that Louie was having difficulty with the heat while at an unshaded dog park on an approximately 81-degree day. She said that after about 5-10 minutes, they decided to take him back to the house. The house is approximately an eight-minute drive from the dog park. Yet I did not receive a phone call telling me that Louie was in serious distress until approximately 11:45 a.m. I was then told that he was not breathing. That leaves me with a question I still cannot get past: What happened between approximately 10:18 a.m., when Louie was apparently already showing signs of distress, and the time I was finally contacted? As Louie's owner, it is devastating to think that he may have been struggling for an extended period of time without receiving the urgent intervention he needed. In my opinion, what happened demonstrates a serious lack of training, judgment, and emergency preparedness. This is especially troubling because Wendy told me that she owns or has owned a French Bulldog and understands that Frenchies do not tolerate heat well. Brachycephalic breeds such as French Bulldogs are widely known to be particularly vulnerable to overheating. Afterward, I obtained a report from OC Animal Care. Based on my reading of that report, I learned information about the business and its licensing status that I did not know when I entrusted Louie to their care. The report also contains statements regarding overnight boarding and the individuals who provide dog-walking services that, in my view, do not match my understanding of how the business was represented or operated. I encourage anyone considering this business--or any dog daycare or boarding provider--to verify its licensing, insurance, training, emergency procedures, supervision practices, and experience caring for your specific breed. Do not rely solely on online reviews. I wish I had known to ask more questions. Louie was not just our dog. He was part of our family, and losing him this way has been heartbreaking. I am writing this review because I cannot change what happened to Louie, but perhaps sharing our experience will cause another dog owner to ask the questions I wish I had asked--and potentially prevent another family from experiencing the loss that ours has endured.

August 11th The Day We Lost Louie…read more Our six-year-old French Bulldog, Louie, died from heatstroke just two and a half hours into what we were told would be a four-hour trial day at this daycare. We were told the purpose of the trial was simply to see whether Louie could get along with other dogs. We were never told that he would be taken to a dog park or participate in strenuous outdoor activity. We chose this daycare because the owner told us she owns a French Bulldog herself, and because the daycare had very good reviews. We trusted that our French Bulldog would be understood and properly cared for. What happened that day is something we will never forget. 9:00 AM -- We dropped Louie off for his four-hour trial. 9:30 AM -- Just 30 minutes later, Louie was taken to a dog park for outdoor activity without our knowledge. We had never been told that he would be taken off the daycare premises or to a dog park. The temperature that day ranged from approximately 77°F to 85°F. 10:18 AM -- According to the daycare, Louie vomited after the activity. We were not informed when it happened. 11:30 AM -- More than an hour after he vomited, we received a photo of his vomit. At the same time, we were communicating about payment and completing a reservation for his future stay. We were given no indication that Louie was experiencing a potentially life-threatening emergency. 11:45 AM -- We received a phone call telling us that Louie was not breathing. 12:00 PM -- Louie was pronounced dead from heatstroke. Our dog went into the daycare alive and healthy at 9:00 AM. By noon, he was dead. What is especially devastating is what we learned afterward. We were told that they had never seen Louie breathing so heavily before. We were also told that they had tried giving him water, but he was vomiting. For a French Bulldog, excessive panting, vomiting, and difficulty breathing in hot conditions can be serious warning signs of overheating and heatstroke. French Bulldogs are particularly vulnerable to heat because of their shortened airways and difficulty cooling themselves efficiently through panting. Yet during the critical period when Louie was apparently struggling, we received no immediate warning and no update about his condition. The owner was also not present at the daycare at the time. We later learned that she had a doctor's appointment, which contributed to a delay in communication. While the adults were dealing with schedules, appointments, and communication, Louie was suffering--and we knew nothing. This was supposed to be a simple four-hour trial to see whether Louie could socialize with other dogs. We never agreed to have him taken to a dog park in temperatures reaching 85°F. We never imagined that he would be subjected to strenuous outdoor activity in hot weather. We are devastated that Louie was placed in this situation while in someone else's care. We trusted this daycare because we believed they understood French Bulldogs. That trust was shattered in the worst possible way. Louie was in their care. We trusted them to keep him safe. We expected him to come home. He never did. Louie was not just a dog. He was part of our family, and we will never get him back.

Off Paws was amazing!! I brought in my cattle dog for training since I had no clue what I really…read moreneeded to do, and my experience here was amazing. Not only did my dog get trained and taught fun tricks, but I was also taught how to be a more effective owner and handler. I had a fantastic experience and the trainer was very kind and very informative. Quite possibly some of the best dog training I've seen. I would definitely recommend this to anyone needing to train their puppies or adult dogs.

We love Melissa! We tried her for the first time today and I'm so relieved to have found an amazing…read moregroomer for little Bowie. She was so friendly over the phone when I first reached out to set the appointment. She is busy so im so glad we were able to find a time. I was happy to learn she has had over 20 years of experience and now that Bowie got his cut, I see she is an expert in her field. She showed up early with a big smile on her face. It took just a minute for Bowie to warm up to her. When she was done with the cut, Bowie didnt want to leave her. Im so happy with his cut, i dont think Bowie has ever had a more perfect cut.

Melissa shaves my cat and 2 small dogs. She's so sweet and personable. She gives me updates on my…read morevery nervous pups. One of my dogs poops when she's scared and Melissa is great with them. She spends time to get to know them before the shave and bath. The lion cut she gives my cat is to die for!

After moving to Orange, I needed a cat sitter right away and had Christina recommended to me on…read moreNextDoor by multiple people. I am so grateful I found her! She recommended our vet to me as well, and I have been so happy with the vet she suggested! She actually gave multiple recommendations so i have back ups if needed. She's cared for my 3 cats multiple times and I can tell my kitties love her, which is the most important thing! She always sends me pics and keeps me updated while I'm away. She cared for my senior cat when she was sick and in her final week and gave me detailed updates so I knew when to cut my trip short to some home to her, cared for my new kitten, cleaned up broken glass and a lot of kitty barf, cleaned up when ants where going after the cat food, and showed my kitties lots of love! I always come home to empty trash cans, clean litter boxes and happy kitties. She even gave me a housewarming gift and gifted my kitties Christmas treats and toys! Christina is wonderful and I trust her 110% with my kitties and my home. I appreciate her so much because as much as I miss my kitties when away, I have peace of mind knowing she's there to keep them happy and safe! When my kitties broke a vase and she came in to broken glass everywhere, she let me know right away and made sure my cats were OK and had no cuts first, then did a wonderful job cleaning up (I didn't find any glass when I got home!) And she's just a nice person too - whenever I'm on the phone with her, we always end up chatting about her kitties too, so I know she's truly a "cat person" (which not all my pet sitters have been.) Cannot recommend her enough! Be sure to schedule as early as possible, she's so great the holidays and peak vacation times always book up quickly!

Christina has been a fabulous pet sitter for us the past 5 years. It's hard to trust anyone with…read moreyour babies, but she makes it so much easier. Professional and detailed, she makes sure all the necessities are in order before she needs to come, and then makes sure all your concerns are managed while she is there. Reassuring photos and messages are just icing on the cake, but the truth is in the happy healthy pets you have when you come home. We have 2 cats and 1 kitten and just came back from a 12 day trip. Cats had just been through some major health issues, and I was Sooo glad she was there daily keeping an eye on them, and knew exactly who my vet was and was even familiar with the local vet ER. She's responsible reliable and caring. Just ask our Cats!

Rosanne or Bow Wow's and Whiskers is the best kept secret in Irvine! That is because no pet owner…read morewants to lose her. We have been so fortunate to have Rosanne care for our many cats, including those with medical issues for almost 20 years. As a vet tech. and trained professional, I can trust her advice and know she has the best interest of my animal in mind. Travelling internationally, I have absolute confidence she will turn up, never let me down, care for my cat and home and inform me of any potential issues. She is detailed, conscientious, totally honest and best of all, she actually spends time playing with your pet! A fantastic pet sitter! Laurie, CA

It's hard to put everything we feel about Rosanne into just a few words. She has cared for our…read morefurry cat children for the past 27 years! She's been with us as we suffered the loss of 3 of our babies over the years, and she has become a part of our family in many ways. Our current kitties, Isabella and Mary, are now 17 and 18 years old respectively, and Rosanne has cared for them since they came to us 17 years ago. Whenever we're away, she lives in our home, giving them the comfort and security they need. Knowing she's here when we're not gives us the same sense of comfort and security. Rosanne cares for the girls in every way. As a licensed and caring Vet Technician, we trust her judgement completely. She has advised and guided us in their care so many times over the years. Rosanne is committed to the care of the animals in her charge - she is a true professional, and more importantly, she LOVES all of the furry babies in her care. She also takes cares of our home like it's her own. She's licensed, bonded and insured. But the best part of Rosanne is . . . Rosanne. We absolutely treasure her, and cannot recommend her highly enough! Sincerely, Michael and Judy McLane May 6, 2023 Irvine, CA

5 out 5 stars. Jessica just does a great job connecting with the dogs and improving their bad…read morehabits.

Just moved to Irvine area and had no promise that I was able to find a dog walker for my pit. This…read morearea is not the most accepting for my pit (everyone in this area thinks my pup is a monster!)...luckily I was surfing yelp in my local area and found the confident mutt! Jessica has been amazing! My pup has been more excited for his walks then me coming home :/ Over all I would recommend anyone with a pit and any other dog for that matter to The Confident Mutt! Thanks again Jessica!

Both of my dogs, a French Bulldog and an English Bulldog attend Tiny Tails OC, and I couldn't be…read morehappier with the care they receive! I love that I can drop them off knowing they're happy, safe, and getting plenty of attention. They get potty breaks, playtime, pets, and socialization every day. My French Bulldog is like a little vacuum and tends to pick things up off the ground, but the staff pays close attention to him. My English Bulldog thrives on routine, and Tiny Tails provides exactly that, she used to be timid, but daycare here has helped her socialize and become more confident. They always come home healthy and in a good mood. I truly trust this business with my fur babies and highly recommend them to anyone looking for loving, attentive care!

Tiny Tails OC is the best! Lilly responds very fast and always makes room for my dog. She takes…read moregreat care of my husky, and he always enjoys his stays with her. Best pet sitting service in Orange County!

The cat lady has taken care of my baby for a couple of years- she is very reliable and always…read morereturns calls and messages and stays in good touch both with me and my mom. I highly recommend her for anyone seeking a personal touch when being way from your animals-

I'm updating my review as this woman eventually DID get back to me - almost 2 months later. She…read moresent me a fairly mean text today (actually 2) ranting about how dare I post a negative review of her for not calling me back and then went on about her personal problems. I do understand bad things sometimes happen - but to send a mean text to a total stranger (who was prospect) is a big no no in business. I had to block her from my phone so that she would stop sending me angry texts. Look at the screenshots from my phone. Her phone number is the one that comes up. So, trust me, it's her. This person clearly has a volatile temper and I'm relieved she didn't call me back - as I would never want her in my home, let alone, take care of my kitties.