I was looking for dog boarding at the very last minute and Wendy was very accommodating in taking…read morein my 2 dogs. I literally booked with her 2 days before the stay. My 54 lb Jindo does not do well with strangers, she is all bark but no bite. I was very anxious bringing her to any dog care but Wendy was willing to do an assessment prior to their stay. This was my very first time doing any sort of dog care so I was really worried about leaving them. They did really well and my other dog had so much fun (he's a social butterfly). The main reason I chose this place vs all the other dog boarding is because they offer a "home" living experience rather than a facility/warehouse. My dogs always freely roams the house and lays on our bed, couch, wherever they please so I wanted something similar and Wendy's house provided that. I couldn't bare the thought of them being kept in a narrow sleeping quarter locked throughout the day. Thank you for taking great care of my babies! This place will definitely be my go-to for any future dog boarding.

It pains me deeply to write this review, but I believe our experience needs to be shared with other…read moredog owners who may be considering leaving their pets with a dog daycare or boarding provider. It has been exactly one month since we lost our beloved French Bulldog, Louie, to heat stroke after leaving him with OC Paw House in Tustin, California. We dropped Louie off at approximately 9:05 a.m. for what was supposed to be a four-hour half-day visit. The purpose was simply to see how well he interacted with the other dogs before we considered boarding him there for a week later in September. I believed I had done my due diligence as a responsible pet owner. The business had more than 100 five-star reviews, and I could not find even a single review below five stars. They also had many photos of french bulldogs on their social media. That gave me a great deal of confidence in leaving Louie in their care. Unfortunately, what happened that morning is something our family will live with forever. At 11:33 a.m., I received a photo and text showing Louie with several other dogs. In the photo, what appeared to be Louie's vomit was clearly visible near his front paws. When I later examined the photo more carefully, I noticed that it had been taken at approximately 10:18 a.m. That timeline is extremely important. Wendy, the owner, later told me that Louie was having difficulty with the heat while at an unshaded dog park on an approximately 81-degree day. She said that after about 5-10 minutes, they decided to take him back to the house. The house is approximately an eight-minute drive from the dog park. Yet I did not receive a phone call telling me that Louie was in serious distress until approximately 11:45 a.m. I was then told that he was not breathing. That leaves me with a question I still cannot get past: What happened between approximately 10:18 a.m., when Louie was apparently already showing signs of distress, and the time I was finally contacted? As Louie's owner, it is devastating to think that he may have been struggling for an extended period of time without receiving the urgent intervention he needed. In my opinion, what happened demonstrates a serious lack of training, judgment, and emergency preparedness. This is especially troubling because Wendy told me that she owns or has owned a French Bulldog and understands that Frenchies do not tolerate heat well. Brachycephalic breeds such as French Bulldogs are widely known to be particularly vulnerable to overheating. Afterward, I obtained a report from OC Animal Care. Based on my reading of that report, I learned information about the business and its licensing status that I did not know when I entrusted Louie to their care. The report also contains statements regarding overnight boarding and the individuals who provide dog-walking services that, in my view, do not match my understanding of how the business was represented or operated. I encourage anyone considering this business--or any dog daycare or boarding provider--to verify its licensing, insurance, training, emergency procedures, supervision practices, and experience caring for your specific breed. Do not rely solely on online reviews. I wish I had known to ask more questions. Louie was not just our dog. He was part of our family, and losing him this way has been heartbreaking. I am writing this review because I cannot change what happened to Louie, but perhaps sharing our experience will cause another dog owner to ask the questions I wish I had asked--and potentially prevent another family from experiencing the loss that ours has endured.

After moving to Orange, I needed a cat sitter right away and had Christina recommended to me on…read moreNextDoor by multiple people. I am so grateful I found her! She recommended our vet to me as well, and I have been so happy with the vet she suggested! She actually gave multiple recommendations so i have back ups if needed. She's cared for my 3 cats multiple times and I can tell my kitties love her, which is the most important thing! She always sends me pics and keeps me updated while I'm away. She cared for my senior cat when she was sick and in her final week and gave me detailed updates so I knew when to cut my trip short to some home to her, cared for my new kitten, cleaned up broken glass and a lot of kitty barf, cleaned up when ants where going after the cat food, and showed my kitties lots of love! I always come home to empty trash cans, clean litter boxes and happy kitties. She even gave me a housewarming gift and gifted my kitties Christmas treats and toys! Christina is wonderful and I trust her 110% with my kitties and my home. I appreciate her so much because as much as I miss my kitties when away, I have peace of mind knowing she's there to keep them happy and safe! When my kitties broke a vase and she came in to broken glass everywhere, she let me know right away and made sure my cats were OK and had no cuts first, then did a wonderful job cleaning up (I didn't find any glass when I got home!) And she's just a nice person too - whenever I'm on the phone with her, we always end up chatting about her kitties too, so I know she's truly a "cat person" (which not all my pet sitters have been.) Cannot recommend her enough! Be sure to schedule as early as possible, she's so great the holidays and peak vacation times always book up quickly!

Christina has been a fabulous pet sitter for us the past 5 years. It's hard to trust anyone with…read moreyour babies, but she makes it so much easier. Professional and detailed, she makes sure all the necessities are in order before she needs to come, and then makes sure all your concerns are managed while she is there. Reassuring photos and messages are just icing on the cake, but the truth is in the happy healthy pets you have when you come home. We have 2 cats and 1 kitten and just came back from a 12 day trip. Cats had just been through some major health issues, and I was Sooo glad she was there daily keeping an eye on them, and knew exactly who my vet was and was even familiar with the local vet ER. She's responsible reliable and caring. Just ask our Cats!

The Spaw has been a great place to get my nervous little guy cleaned up! I love how good of a job…read morethey do and that I can trust them to work well with him. Everyone has been so nice and friendly every time we've gone. We will definitely go back!

When you find a service provider that goes above and beyond, you MUST leave a review! The owner,…read moreCarrie, has taken such thorough care of my dog, Gracie. She did this at a point where I took my dog as a last ditch effort. My dog has extreme allergies (both food and environmental) and scratches ALL day long (if she's not eating or sleeping, she is scratching). Her skin was in terrible condition and she had been ripping her hair out and causing hot spots. When I say I took the dog in horrible condition, I am not exaggerating. Our Vet has given us advice (guesses) and given the dog prescriptions, supplements, injections, and tests....with ZERO improvement! I've spent thousands of dollars trying to get our dog healthy and nothing ever helped! Based on a recommendation to take Gracie to The Spaw I dove in telling myself this is the last time. If this fails, we will just do the best to let her live her life out as comfortably as possible, which is a sad place to be as a dog mom. She's not even 7 years old and she still has a lot of life to live. Meeting Carrie was the best thing that has ever happened to our dog! She recommended some specific testing and said that Shih Tzus often have low Zinc which can lead to skin issues. We had her tested by a Vet and sure enough, her Zinc was SO LOW!!! She made some suggestions about supplements we could give her. At a follow up test, we could see some improvement in her Zinc levels. She also said that it looks like my dog had mange and that Shih Tzus are also susceptible to mites. Our Vet never once mentioned that as a potential cause nor did she test for mange. We did a skin scraping with a different Vet who found no mites, but she suggested we put her on a mite medication for a couple of months. The stuff that came out of/off my dog was disgusting (old die off???)! Through skin cytology, we also confirmed Gracie had serious yeast overgrowth. That was not a mystery to me, because our house smelled so bad! I didn't even like to have people over because it was so embarrassing. Carrie gave Gracie sulfur baths and used some other amazing technologies on her; Ozone baths, red light, blue light, and micro bubbles to name a few. It was a lot of work, but I can tell you for the first time in years, I'm actually optimistic about Gracie's future AND my house no longer smells disgusting. We boarded her for a period of time so we could do some deep cleaning and reset our house before she returned. I'm so glad I made that initial call to The Spaw. Carrie truly loves my dog and my dog loves Carrie! When we drive to The Spaw my dog knows. When we hit Tustin Ranch Road from the 5 Freeway, Gracie starts going crazy! When we get there, she practically jumps out of the car. Thankfully, her harness is clipped in, so she can't get out of her car seat without help. ;) On the subject of Boarding: I love that The Spaw has staff on the premises 24 hours a day and that the dogs aren't locked in crates all day. I am so grateful to see my dog's hair growing back and for her to have noticeably more energy and MUCH less scratching! Carrie clearly loves animals and is a true blessing. She admitted that my dog's issues forced her to do deep dive research to find help for Gracie. I will forever be grateful for the life she has given back to my dog! She is much more than "a groomer!"

John and Cassidy took such great care of our two cats!! This was the first time we've ever used a…read morepetsitter service and were veryyy nervous to say the least. Every day we were sent 10+ photos of them along with a paragraph of a summary of their visit with them. Their level of care was so impressive and we know they even vacuumed on a few occasions! We cannot express how impressed we are with this company. Highly highly recommend Pooch's Best Friend!

I live in Irvine, CA, and so happy that I found them when I did. We have 2 dogs and all of the…read morewalkers are so very sweet to them. I love that they all are genuinely kind to our pups and leave the sweetest pics and comments about them. My husband and I are really busy with work and PBF always accommodates our schedule and do what they can to make sure our needs are addressed. We recently also had a baby in the last year and pbf has helped accommodate us as we move into our next chapter of having kids. Even when we had to go to the hospital when the baby came, the owner helped us schedule the pups walks and transportation to our pet boarding facility. They are simply great and amazing and I never worry about our pups and trust each and everyone of the walkers in my household. I highly recommend them.

Needed to board my cat for a few days due to my house needing to get exterminated they took care of…read moreher very well. She was nervous, but I knew the have her safe. I definitely come back again when I need to board her up.

I've left my 2 cats at the jungle 2x so far. Very cute and quiet atmosphere. I got a call that…read moreone of my cats was having scratching issues. It's nice to see that they are keeping an eye out for these things. Happy with our experience here so far will be using them again for our next trip.

Sarah and Maria are the best!…read more I really appreciate them coming through for us at the last minute when we needed help with our pet leopard gecko. Finding reliable reptile care in Orange County is rare, so I'm especially thankful they were able to help. Maria deserves a special shout-out because she handled all the legwork and immediately put me at ease with her reptile experience. From her very first visit, she took care of everything perfectly. I would give her more than five stars if I could! I highly recommend Critter Sitters for reptile pet sitting. We'll be bringing our dog in for pet sitting next time, and I'll definitely be back with another review--but for reptile care, you're absolutely in great hands with Maria. Steve R.

This was my first time ever leaving my dogs with a professional dog-sitting company, and I was…read morehonestly nervous. Ever since my older dog was diagnosed with diabetes, it has been so stressful trying to find someone I can truly trust to care for her. I knew I needed someone reliable while traveling out of the country, and I'm so grateful I found this company. Maria was incredible--she sent multiple photos and updates every single day, which meant so much to me. She was thorough, attentive, and I could genuinely tell how much my pups adored her. It was such a relief to be able to fully relax on my trip knowing my dogs were being loved and cared for as if they were her own. Highly recommend!

Rosanne or Bow Wow's and Whiskers is the best kept secret in Irvine! That is because no pet owner…read morewants to lose her. We have been so fortunate to have Rosanne care for our many cats, including those with medical issues for almost 20 years. As a vet tech. and trained professional, I can trust her advice and know she has the best interest of my animal in mind. Travelling internationally, I have absolute confidence she will turn up, never let me down, care for my cat and home and inform me of any potential issues. She is detailed, conscientious, totally honest and best of all, she actually spends time playing with your pet! A fantastic pet sitter! Laurie, CA

It's hard to put everything we feel about Rosanne into just a few words. She has cared for our…read morefurry cat children for the past 27 years! She's been with us as we suffered the loss of 3 of our babies over the years, and she has become a part of our family in many ways. Our current kitties, Isabella and Mary, are now 17 and 18 years old respectively, and Rosanne has cared for them since they came to us 17 years ago. Whenever we're away, she lives in our home, giving them the comfort and security they need. Knowing she's here when we're not gives us the same sense of comfort and security. Rosanne cares for the girls in every way. As a licensed and caring Vet Technician, we trust her judgement completely. She has advised and guided us in their care so many times over the years. Rosanne is committed to the care of the animals in her charge - she is a true professional, and more importantly, she LOVES all of the furry babies in her care. She also takes cares of our home like it's her own. She's licensed, bonded and insured. But the best part of Rosanne is . . . Rosanne. We absolutely treasure her, and cannot recommend her highly enough! Sincerely, Michael and Judy McLane May 6, 2023 Irvine, CA

Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

DO NOT BRING YOUR DOG HERE. These people do not care about your dogs and will return them in…read morehorrible states. I used to have no issues with Paw Sweet Paw years ago but after just brining my 1yr old rescue here twice that was enough. First time he was return smelling awful, accidents happen. Second time boarding with them (12 hours) he was returned to me COVERED in both pee and actual poop on him. Before he was return the second time, the staff told me he had a "little accident" and asked if I wanted him bathed or just wiped down. After already waiting an extra 1.5 hours because of the cut operational hours, I said just wiped down him down and I'll bath him later. It was clearly not a little accident and wasn't even wiped down. The attendant brought him out less than a minute later. Wiping down a dirty, poop covered dog would take longer than one minute. The extent of the odor took 3 baths and he is now dealing with multiple stomach issues results in vomiting and diarrhea. He also was returned with a clearly visible scab and swelling on his nose. Trying to contact management has been extremely disappointing after a very disappointing 12 hr dog boarding visit. The asst. manager seemed to be the only one to take the time to respond and discuss these issues, but very limited to how she can remedy or alleviate some of these issues. I have been waiting for a week now on Janelle, the top Manager of both locations to reach out with fur to we discussions about the incredibly low standards, cleanliness, and overall care for our pets staying there. Seems like Janelle couldn't care less for the well-being of the dogs she is being entrusted to take care of while she is the one in charge from what I've been told.

We absolutely love Wags & Wiggles in Tustin! I've had such a great experience with their daycare,…read moreboarding, and group training classes! The front office staff is always friendly, helpful, and informative, and their communication is amazing all around! I especially want to give a huge shoutout to Santanna and Ranaye. They are both so wonderful and have always made us feel welcomed and cared for. You can tell they genuinely love the dogs and what they do, and that means so much to me. We have been taking Nosework group class with Steve and it's been so much fun! Scooter gets really into it and she's so eager to please. We've really enjoyed the variety of classes offered at Wags and Wiggles! I would absolutely recommend them to anyone looking for daycare, boarding, or training!

Dad will take a bullet for wags and wiggles (W&W). Me? Not so much, not that I don't love them and…read morethey don't take absolute great care of me, but because dad's already on that. Let's not have too many chefs in the kitchen). LOOK AT THIS BIRTHDAY DAYDAY PHOTOSHOOT - Waffles the corgi. Switching over to Waffdad now... In all seriousness wags and wiggles is amazing in everything they do. Waffles is not a, what say you... level 1 dog parent dog, you know the kind of "dandelion" you give food, potty, and water. She is the dog where you need take the derivative, integrate, multi variable calculus, oops you forgot to do the math proof and now she has bad poops. So, the extreme detailed and precise care W&W provides is so, so invaluable. They're really great people :)

Cathy is amazing! We were so excited when she moved back, as she had boarded our dog Duke for us…read moreyears ago before relocating to Hawaii, and we booked her again right away. Duke is always happy staying with her. She truly cares for the dogs she watches, giving them plenty of attention, walks, and love. Duke also has special medical needs and requires daily medication, which Cathy handles flawlessly, giving us complete peace of mind. Her pickup and drop-off service is a huge perk. As busy parents, it makes everything so convenient and stress-free, and we really appreciate it. We always know Duke is in caring, capable hands with Cathy and couldn't recommend her more highly.

Cathy watched our 2 dogs over a weekend. One of our dogs is a bit difficult and very particular on…read morehow he likes things done. Cathy took excellent care of both dogs while following all our crazy instructions. She took them on multiple walks, kept up on their medications, stayed with them around the clock and made sure they were well taken care of while we were gone. Cathy would text us pictures of them throughout here stay just to help put us at ease. We came home from our trip to 2 happy dogs. I highly recommend strong paws pet services especially if you have a difficult dog or a senior dog who requires a little more attention than other dogs. Thank you Cathy!