This place is a jewel if you're in the market to buy a car. The staff (especially Caitlin) were all…read morereally nice and helpful. They tried making the process as easy as possible and there is no haggle back and forth at all. It's great to know that the price online is the real price. We're so happy with our vehicle. It is in perfect condition, even smells like new, and the price was unbeatable. It just felt really good to go in there and not have to deal with all the car dealership haggling and back and forth! I encourage anyone in the market to buy a car to check here first because their selection, service and prices are hard to beat.

Shopping for used cars. YES, RECOMMEND. Great credit, bad credit, even bankruptcy. The vehicles are…read morecheaper than some other places (with high mileage - it's a rental car company though c'mon), you have the guarantee that enterprise has a maintenance schedule for every car on their auto sales website. If you don't like anything in the lot you can order from a nationwide database with the security that every vehicle was taken care of. They will bring it to you. They will even print off the maintenance schedule if you ask. I've both ordered a vehicle out of state and bought one off their lot. The staff is knowledgeable, helpful and charming. They will offer you coffee, tea or water while filling out the paperwork. They make it as pain free as possible. I recommend due diligence before going of course. It's not nearly as stressful as going to a regular car dealership, they don't hassle you for a decision right away or treat you poorly. It's worth it. I plan on buying from them for years.

I purchased a truck here at the end of August, 2019. I initially reviewed this place and gave it a…read moregreat review and was super satisfied with the service I received. Since then it has been nothing short of a nightmare dealing with this place. I live 500 miles out of state now and don't have easy access to correspondence with this place. Nearly every interaction we've had has been initiated by me. Nearly every time I am told I will receive a call back it never happens. I had to wait over a month to receive my title, which in that time my temporary tags had expired and I was looking at purchasing out of state temporary tags on my own dime. I was told this was because someone was on "vacation" for several weeks and apparently nobody else there can handle it. Also, at the time of purchase I elected to get a warranty to cover any mechanical issue I was to have within the 1st year of ownership. I paid roughly $1000 for this warranty. Fast forward to December, I receive a letter in the mail from the warranty company saying that any attempts to contact In the Market Auto have failed and that my contract with them is cancelled. This is 4 MONTHS after I paid for the vehicle and In the Market Auto has been in possession of my $1000. I was under the impression that I was covered by warranty the whole time and had no idea my money was being kept. When this was brought up to In the Market Auto it was shrugged off like no big deal and I was told that it will be dealt with. A couple weeks later and multiple phone calls by ME I have yet to see much progress. I highly suggest paying 100% cash for any vehicle bought from this establishment or caution you to do your shopping elsewhere!

From the owner: In The Market Autoread more

We just bought a truck from there and received hands down the best customer service from Shawn. He…read morewalked us through the process and no bullshit, was honest and even went the extra mile on his own time to deliver paperwork and showed my son how everything worked.

We went to the Gretna Auto Outlet with our niece to help her as she is trying to purchase her first…read morecar and help her with trying to find one that is in her price range and would be reliable. We drove from Lincoln because they had advertised one inside her budget. I would never trust this dealership. They post a price for their vehicles, but when you sit down to run the real purchase numbers POOF almost 2000 dollars of charges are added. 1000 for basically a car wash and wax, around 500 for "dock fees at a used car dealership. Then there where more nickel and dime charges. To me that is bait and switch and the dealership may say it is all perfectly legal and it may be but to me it's dishonest and unethical. The real end price is what should be advertised not the lure price to get you in the door then add charges when the final deal is being made. After we test drove the car she wanted to run the numbers and that is when we find out about the extra charges. Those charges pushed the price out of what she wanted to spend so she said that she would not be purchasing the vehicle because it was now out of her budget. Then the credit person comes out and puts pressure on her to buy the vehicle. At this point I ask him about the additional charges and that is when we felt he became dismissive and a little rude like he was upset that we wasted his time. I really felt like thanking him for wasting our time, and gas on a bait and switch. I wish I had looked at some of the reviews for this business before we went because there are a number of other reviews that mirror our experience. As with any used car it's buyer beware but it doesn't help when the dealership has shady reputation and in my opinion shady business tactics.

We drove 100 miles after extensive questions & conversations with salesman intending to buy a…read moreLincoln Navigator. We arrived and the car was already running thinking they were ready for us to test drive. I opened the drivers door and the power running board didn't work. Sales said it was"frozen" whatever that meant. No offer to fix it before purchase. Following the test drive I shut off the car and the salesman came out to move it and it would not start. The owner and another man came running (literally) with a battery charger and confessed that they had to jump it that morning! It would not start even after a charge. They had this lot 6 months and never checked the battery (it was the original 2019 battery that came in the car new. They didn't fix the running board or tell me prior it did not work. The salesman said he himself drove it 1000 miles last summer. This car would have left me stranded on the 100 mile drive back home!

We bought our new car here after a total loss, and will be lifetime customers after the experience…read morewe had here. We worked with Shawn, who went above and beyond to find the vehicle that fit our family's needs and price range. It was so past my scope of what I dared to hope for in a car buying experience; Shawn genuinely cared about what our family needed and offered us a loaner for as long as necessary, and kept us updated on vehicles that came in that could fit our needs. We ended up with an economical vehicle in our family, and the next time we need one we know where we are going. I never imagined a car buying experience could be so easy... especially while recovering from an accident. We are sticking with the "little guys" - what a HUGE difference and amazing experience

Great experience with James in summer 2024. Looking to buy another car from him soon.read more

What a dealership should be. Honest, efficient, and friendly. I can't rate them high enough…read more Most of my purchase was done via email and a quick phone call. Picking up the vehicle took less than 30 minutes with no-one trying to sell me a warranty or other services. I flew in from out of state to buy this truck and I'd do it again in a heartbeat. A++ top notch service.

It was friendly, and customer satisfaction was extremely important to everyone I had interactions…read morewith. Shout out to Mike Q and K.T. Update- in getting ready to get my plates, noticed that things were off. Watch out for the finance guys, with the exception of Matt. We were sold an additional warranty package after it was explained that Chevy know has a limited warranty blah blah blah. We were also sold gap insurance, me being an agent I stated I could add that to my policy. Finance guy then went onto confirm coverage and how insurance pays on their gap. Hmm guys he isn't licensed to confirm coverage, nonono!! Then to find out my taxes were figured at 5 2 instead of 5.5. After reaching out and Matt helping me, we were able to cancel the extended warranty and gap, and dealership issued a check for the missing amount of my taxes, have yet to receive this. Things didn't sit well so reach out to Andy Wednesday, explained things just didn't sit well. He was supposed to contact me before the end of the day, hmm nope and today is Friday. I did call on Thursday 2x's and was put on hold for 5 minutes. Not ok

Beware of "Payment Packing" at Gregg Young Chevrolet (and how I saved $6,000)…read more Sharing a recent experience at Gregg Young Chevrolet that almost cost me over $6,000. I'm posting this so you can protect yourselves. When I purchased a 2026 Silverado, the finance office "snuck" a third-party warranty (EG Assurance/Ethos) into my contract for $5,420. They never mentioned the price or told me an Official Chevrolet factory warranty existed for $3,000 less. They simply manipulated the numbers to hit the monthly payment I asked for, a deceptive tactic called "Payment Packing." The Lesson: Always review your itemized contract! I found the $5,420 charge and confronted the Sales Manager. Because I went back within 24 hours, they were forced to redo my contract. My monthly payment dropped from $503 down to $401. That's $102 a month I would have been paying for a marked-up third-party product. Important Advice for your next purchase: Demand Manufacturer Warranties: Do not just accept a "Premium" plan. Ask for the Official Chevrolet Protection Plan (or Ford/GMC). Dealers push 3rd-party brands because they make more profit, but the factory plan is better and cheaper. Buy the Warranty "On the Side": You don't have to finance the warranty into your car loan! I am now purchasing an official manufacturer warranty separately from a high-volume dealer. Not only is it nearly $3,000 cheaper, but it also provides 2 EXTRA years of coverage and 30,000 MORE miles than the third-party plan the dealer snuck in. By paying for it separately (or rolling it into a low-rate refinance), I'm also avoiding 5 years of interest on a marked-up price. Know the Law: In Nebraska, you have a 30-day "free-look" period to cancel service contracts for a 100% refund. If a dealer sneaks one in, go back and demand it be removed. Don't let them work the numbers to "fit your payment" while hiding the true cost. Stay sharp!

This was the best car buying experience I've ever had! Logan was very patient, and wanted to make…read moresure that I chose a vehicle that I was completely happy with. He was very thorough in explaining financing options. Pablo assisted me when I picked up my car a few days later. He was very patient, thorough and professional. I'd recommend CarMax to anyone looking for a vehicle without the hassle.

While the person who I sat down with was courteous, professional, knowledgeable the appraiser was…read morenot very thorough. I had my wife stand outside and watch what he did. He started the car opened all the doors in the hatch took photos. Let it run till he was done. I had an envelope with the complete history of all the maintenance done on the car from day one from when I bought it new in the car. He never looked at it. When it came to the appraisal, they depended on his Internet searches. They told me my car had been in an accident in 2019. No accident ever occurred. I had a cracked windshield from a rock replaced at a dealership. The only thing that came up on his search was dealership maintenance. So when I used a third-party oil change company, Grease Monkey that never came up. When I quit going to dealerships and used five star auto a dedicated Subaru private company for my maintenance and replacement of worn out parts, That didn't come up on his Internet searches either. So I give him one star for his thoroughness of his appraisal. Never once did he even speak to me. The person I sat down with talked about my loyalty about the brand that I was looking to sell and showed me other cars of that brand and their prices. Sort of a soft sell. I wasn't there to buy a new car. So she did not push it. I appreciated that. I cannot recommend car max.

I hesitate to write this review because I ALMOST don't want word to get about this place. I took my…read more2008 Dodge Ram in on Friday with a rusted and broken exhaust system and a broken AC. He had it done on Monday the following week. His price was below the average based on my google searches. Also he is a super nice guy. I hope he loves a long life, because I will never go anywhere else for service!

I called up and asked if they could give my car an oil change right away, and they said it wouldn't…read morebe a problem. Service was fast and courteous, and the price was very reasonable. They didn't try to BS me or sell me things I didn't need, which I appreciated. There was also a cute pup in the waiting room! Snowball is friendly; consider yourself forewarned. Overall, a great family owned local business that I would love to keep supporting.

Think Twice Before Buying Here…read more I trusted New Horizons Auto Center based on their image. That was a mistake. After my experience and research, it's clear this dealership is building its reputation on unsafe, defective vehicles and zero accountability. I recently purchased a Toyota Tacoma here during the weekend. Right after buying it, I noticed something felt wrong. Two days later, I took the truck to an official Toyota inspection, and they told me the vehicle was extremely unsafe to drive -- for me, my family, and for others on the road. The repair costs were estimated to be higher than the entire value of the truck due to serious structural issues that had clearly been hidden. When I returned to the dealership seeking a solution -- whether a partial refund, a fair exchange, or any support -- their only answer was: "Find a lawyer." No help. No responsibility. No concern for my safety or that of others. The Real Problems You Should Know: They hide information about major vehicle problems. They sell cars without proper inspections or regard for safety. They protect themselves under an "As-Is No Warranty" agreement. They have no post-sale support -- once you sign, you're alone. Multiple reviews mention Vehicle Quality Concerns, Lack of Transparency, and even Questionable Review Practices. I've bought cars before at other dealerships, and the difference is huge -- other places actually help you when something serious comes up. New Horizons Auto Center doesn't. If you value your money, your time, and your family's safety, avoid this place. It is thousands of times safer to buy from a private seller than from a dealership that refuses to stand behind what they sell. A dealership's real reputation is not built by five-star fake reviews but by how they handle real problems. Here, they fail. If management cares about their name, they should start by protecting their customers, not abandoning them. Please read the negative reviews carefully -- they all tell the same real story. Photo 1 in review by andres lopez Photo 2 in review by andres lopez

Very helpful, friendly reliable car dealership who will check all of your boxes. Give them a chance…read moreand let them take you to a new horizon. 5 out of 5!