Megan was AMAZING. I was pretty nervous going in, but she made the whole experience so easy and…read morecomfortable. Loved the experience and I LOVE my car! Thank you carmax- and thank you Megan!

CarMax failed at the most basic part of the process: communication. I was given a written appraisal…read moreand never once informed that it required in‑person verification to remain valid. I immediately initiated a vehicle transfer, but CarMax delayed the arrival and inspection of the vehicle until after the appraisal expired -- a delay entirely caused by them, not me.When I attempted to resolve it, the store offered no accountability, no explanation, and no solution. Every response was a scripted deflection. CarMax's lack of transparency and internal coordination turned a straightforward transaction into a preventable failure. If this is their definition of a 'transparent process,' it's deeply misleading.

Well this was the most pleasant car shopping experience I've had…read more My husband had a specific Chevy vehicle he was after and had a hard time find anything in stock so had pretty much given up hope. We were on our way to the dealership next door as they had something similar (non Chevy), but much larger, in the same price range. We thought we should stop into Gregg Young to give it one last shot on what he was really after and was surprised that there was something in stock. Zane was our sales rep and was very friendly and knowledgeable. Fun fact, his dad and brother work at the dealership too! He brought the car up front so we didn't have to walk in the heat and took us for a test drive. We still wanted to do our due diligence so decided to go to the competitor next door and see the other options. Even though that vehicle was quite a bit larger for almost exactly the same price, we felt a better vibe all around at Gregg Young. We went back immediately and purchased the car from Zane. Even though we weren't financing, we still worked with Matt in the finance department for all the paperwork and payment. He was so friendly and easy to talk to. He gave us some insight on the company and ownership in general and you could tell he thoroughly enjoyed his job. Bonus points for this dealership having an actual restaurant inside - the Corvette Café. Although it wasn't open when we were there, we did dine there one time whilst in the area. No surprise that the staff there was just as friendly and welcoming as what we experienced in purchasing our vehicle. Most of the vehicles we've purchased have been Jeeps but this was our first Chevy for work travel purposes. Delighted to know that Gregg Young also has a Jeep dealership in Plattsmouth so we will probably make the trek out there when it's time to purchase a new Jeep.

Beware of "Payment Packing" at Gregg Young Chevrolet (and how I saved $6,000)…read more Sharing a recent experience at Gregg Young Chevrolet that almost cost me over $6,000. I'm posting this so you can protect yourselves. When I purchased a 2026 Silverado, the finance office "snuck" a third-party warranty (EG Assurance/Ethos) into my contract for $5,420. They never mentioned the price or told me an Official Chevrolet factory warranty existed for $3,000 less. They simply manipulated the numbers to hit the monthly payment I asked for, a deceptive tactic called "Payment Packing." The Lesson: Always review your itemized contract! I found the $5,420 charge and confronted the Sales Manager. Because I went back within 24 hours, they were forced to redo my contract. My monthly payment dropped from $503 down to $401. That's $102 a month I would have been paying for a marked-up third-party product. Important Advice for your next purchase: Demand Manufacturer Warranties: Do not just accept a "Premium" plan. Ask for the Official Chevrolet Protection Plan (or Ford/GMC). Dealers push 3rd-party brands because they make more profit, but the factory plan is better and cheaper. Buy the Warranty "On the Side": You don't have to finance the warranty into your car loan! I am now purchasing an official manufacturer warranty separately from a high-volume dealer. Not only is it nearly $3,000 cheaper, but it also provides 2 EXTRA years of coverage and 30,000 MORE miles than the third-party plan the dealer snuck in. By paying for it separately (or rolling it into a low-rate refinance), I'm also avoiding 5 years of interest on a marked-up price. Know the Law: In Nebraska, you have a 30-day "free-look" period to cancel service contracts for a 100% refund. If a dealer sneaks one in, go back and demand it be removed. Don't let them work the numbers to "fit your payment" while hiding the true cost. Stay sharp!

It was easy to get an appointment, the people came to my car as I pulled up. They saw that I had an…read moreappointment. They knew what to do. They showed me where to sit. The place was clean. They did an efficient job. I was in there less than an hour, the only regret was the coffee machine was broken so I didn't get to have coffee as I waited but there was water and snacks.

My experience with Woodhouse Hyundai has been a disaster from start to finish…read more On July 7, 2025, I brought my 2020 Hyundai Sonata Limited to Woodhouse Hyundai for a manufacturer recall repair. The vehicle was fully functional when I dropped it off. While the car was in the dealership's custody, a cleaning vendor operating on their lot backed into it and caused severe structural damage, ultimately totaling the vehicle. This happened while the dealership had possession and control of the car. What followed was months of confusion, poor communication, and misleading information. Woodhouse told me a cleaning company was responsible but refused to identify the vendor despite repeated requests. I was later contacted by an insurance company regarding the loss and eventually received valuation reports. During this entire period, I continued making loan payments on a vehicle that had already been destroyed while sitting on their lot. In December, Woodhouse issued me a check for $2,764.93 drawn from their own corporate account and represented it as money coming from the at-fault party. What they did not clearly disclose was that the back of the check contained restrictive language attempting to release Woodhouse from liability if I endorsed it. There was no separate settlement agreement explaining this. I did not accept the check. The dealership also repossessed the loaner vehicle they had provided, leaving me without transportation. Meanwhile, the insurance process resulted in approximately $16,971 being paid to my lender to satisfy the loan, but that did not come close to covering the actual financial loss and months of disruption caused by this situation. To make matters worse, Woodhouse told both me and the Nebraska Attorney General's Consumer Affairs Division that I had received "over retail" for my vehicle, which was simply not true. The core issue is straightforward: My vehicle was destroyed while in Woodhouse Hyundai's custody, and the way the dealership handled the aftermath was opaque, misleading, and incredibly frustrating. If you choose to do business here, document everything and make sure you fully understand any paperwork or payments presented to you. A dealership should take responsibility when a customer's vehicle is damaged on their property. That accountability was missing here.

This was my first visit to the Village Pointe Auto Center Greg Young Chevolet dealership. I wanted…read moreto sell a vehicle, and this dealership was open towards honoring the price that Kelly Blue Book stated would be a fair cash offer. The transaction took minutes, and I was treated fairly and professionally.

On Sept. 30,2026, i had my 2010 chrysler van towed to Edwards dealer ship for a recall about the…read morerun/start system. A dangerous condition! I met with Mr. Mike Sorick, service advisor, he informed me of what was going to be done on my van to make it safe. Mike made me feel i was going to have a easy time of it and not to worry cause they were going to make it right. I cant say enough GOOD things about Mike and the courtesy drivers who work at Edwards. GREAT PEOPLE ! Thank you folks for making my day. Joe W.

Kendrick was amazing to work with! He had a great sense of humor and wasn't a pushy salesman! He…read morewas straight to the point and didn't feel like a sales pitch. He helped us get into a new van with payments we wanted.

Well I have to call it the way I see it and the turnaround at this service location is impressive!…read more Bright, cheerful, respectable staff Early morning hours Clean spacious waiting area I will consider them the next time I'm in town

I purchased a 2019 Ford Explorer with zero mileage. I have already spoken with Tish regarding an…read moreissue related to the fuel system. I paid over $2,000 for a repair because the fuel system was not communicating properly with the dashboard. Despite this, the vehicle continues to consume excessive gas. It has new tires, and I consistently complete all maintenance at this location. At the moment, the vehicle shows 18 MPG. Tish told me this is normal, but I strongly disagree. Beyond this issue, I have experienced multiple concerns with this dealership. I no longer find them trustworthy, and it feels as though there is always a new problem. I have called Tisha several times and left voicemails, yet she does not return my calls. Additionally, as mentioned, I always take my vehicle to Ford West Dodge before maintenance is due. I scheduled an appointment for tomorrow because it is time for service, but two weeks ago the dashboard displayed an overheating warning. The coolant reservoir was completely dry. My question is: if I bring my vehicle in consistently before the recommended maintenance interval, how is it possible that the coolant ran out prematurely? To me, this indicates the previous maintenance was not performed correctly. I do not recommend this dealership. They provide excellent service when selling a vehicle, but they should offer the same level of care after the purchase.

I just had the best car-buying experience I've had in a decade, and it happened at Gorges Volvo…read more Will took his time with me, answered every single question with so much patience, and walked me through everything -- even explaining where he was going and what he was doing so I felt informed. Will really listened to my likes and dislikes, never judged what I could or couldn't afford, and made the entire process genuinely enjoyable. From start to finish, the customer experience was smooth, fun, and stress-free.

Had to bring my older Volvo in for some general maintenance, and my service advisor Corey, and the…read morerest of his team were excellent!!! They it was a very fast and smooth experience and I currently have a very hectic work schedule, they were very flexible with pick-up time. Highly recommend!

Service has gone downhill. I showed up for my scheduled oil change. Nobody was in the garage to…read moregreet me. I had to go find someone. I waited for over an hour with no updates, even though I responded to the text their system sent me asking for one. Finally at an hour, fifteen minutes I sought help. I was told it shouldn't have taken so long. I waited some more in the service advisor area. Wow. I do think when this Nissan is due to be traded in, I will buy somewhere else.

I was extremely close to buying a vehicle from this dealership because the price was excellent…read more Unfortunately, the experience leading up to the sale was one of the most frustrating car-buying experiences I've had. Here are the facts. I scheduled a Saturday test drive and planned a 2 1/2-hour drive to see the vehicle. After working with the salesperson (Cody Jackson) to arrange everything, the appointment was canceled because the vehicle wasn't available. A couple of days later, I was finally able to test drive it. When I arrived, the vehicle had not been properly prepared. It was dirty, covered in bugs on the front end, had crumbs in the back seat, and even had a convenience-store air freshener hanging from the mirror. A few weeks later, after several rounds of discussions, we received what appeared to be a final offer by text message from Cody. Within six minutes of sending that offer, he sent another message stating that the offer had been withdrawn and wishing us "good luck" finding a better deal elsewhere. When I asked why the offer had been pulled before we even had a chance to see it, I was told that we had already had weeks to make our decision. I explained that I was unhappy with how the situation had been handled. The response I received was, "Did I hurt your feelings?" I honestly couldn't believe that was the response to a customer who was actively trying to buy a vehicle. I contacted a sales manager to discuss the situation. After speaking with the salesperson, the manager told me he could understand how I had "misunderstood" what was said. No apology was offered and I felt like he was gas lighting me into thinking I WAS THE PROBLEM! DESPITE ALL OF THAT, I remained interested in the vehicle. I told the Sales Manager I wanted to move forward and accepted the offer. He was ok with the deal and we discussed how the paperwork could be handled electronically within 24 hours. The plan was for me to make another 2 1/2-hour drive the very next evening to just pick up the vehicle. The Sales Manager stated that the information would be handed off to another salesperson and that Finance would contact me soon. Nobody called. The next contact we received was two days later, and we were told that if we were still interested, we would need to send a deposit. None of the paperwork to finalize the sale had been started. What stands out most is how the customer service, communication, and follow-through made it impossible to justify doing business with them. If you're considering purchasing a vehicle from this dealership, I would strongly encourage you to be prepared for an experience very different from what you might expect.

Excellent experience with Porsche of Omaha! I purchased my car entirely online, and the process was…read moresmooth from start to finish. The sales manager and finance department both deserve an A. My sales representative, Roni, was outstanding and earns an A+. He was responsive, knowledgeable, coordinated the delivery perfectly, and has continued to help with my questions even after the sale. I highly recommend Porsche of Omaha for a hassle-free buying experience. And especially Roni

I recently purchased my third car from Porsche of Omaha. The buying experience was easy and at a…read morefair price, that is all you can ask . Ed did a great job. Thanks

Thank you Roxanne for the stellar customer service!! Onyx JLR is a definite recommend for us!!read more

My son found a really nice used Dodge at the dealership. Maximilian, was our sales guy. Super…read morehelpful and friendly. Jorge was our finance guy and he was friendly, honest and thorough. They have a really cool customer lounge with free snacks, and interesting history about Mini.