Megan was AMAZING. I was pretty nervous going in, but she made the whole experience so easy and…read morecomfortable. Loved the experience and I LOVE my car! Thank you carmax- and thank you Megan!

CarMax failed at the most basic part of the process: communication. I was given a written appraisal…read moreand never once informed that it required in‑person verification to remain valid. I immediately initiated a vehicle transfer, but CarMax delayed the arrival and inspection of the vehicle until after the appraisal expired -- a delay entirely caused by them, not me.When I attempted to resolve it, the store offered no accountability, no explanation, and no solution. Every response was a scripted deflection. CarMax's lack of transparency and internal coordination turned a straightforward transaction into a preventable failure. If this is their definition of a 'transparent process,' it's deeply misleading.

I had broken down in Council Bluffs due to my starter going out on my SUV, had called my Roadside…read moreinsurance company for a tow, that's after I had made several other phone calls to find help. I was notified by text messages about B&C Towing that they were on their way to help. I was very impressed by Jake, the driver. He took his time to load my SUV, made sure I had everything I needed, made sure the straps and tie downs were secure before we left the parking lot. Two thumbs up to Jake!!! Keep up the good work!! Signed, Autumn

From the owner: Call us today and experience the best in emergency services. Remember, in any roadside emergency,…read moreevery second counts. Trust B&C Towing and Transport to be there when it matters most. When you find yourself facing an unexpected roadside emergency, immediate and professional help is critical. That’s why B&C Towing and Transport should be your first call for all your roadside assistance and towing needs. We specialize in comprehensive emergency services, ensuring that whether you're dealing with a sudden breakdown, a flat tire, or a vehicle that won't start, our expert technicians are ready to assist you 24/7. Our priority is to provide rapid response times and efficient service, getting you back on the road as quickly as possible. Our fleet of state-of-the-art tow trucks and equipment is capable of handling any situation, from light-duty to heavy-duty towing. But our services go beyond towing; we offer a full range of roadside assistance including jump-starts, tire changes, lockout solutions, and fuel delivery. At B&C Towing and Transport, we pride ourselves on our professionalism, reliability, and dedication to customer satisfaction. When you call us, you can rest assured that help is on the way promptly, no matter the time or weather conditions. Don’t let a vehicle emergency disrupt your day or put you in a risky situation. Save our number now and call B&C Towing and Transport for any and all roadside assistance and towing needs.

The salesman Joe STRAIGHT UP LIED TO ME and told me the owner processed the check that he gave me…read morefor my vehicle before I left the dealership. She DID NOT, so now i am out vehicle AND money. We will see if their check goes through, they wrote me a check for my vehicle and the bank is saying theyre unable to cash it. So I'm out of the car AND the money for said vehicle. The dealership said they get it taken care of immediately, but didnt do so and now I eont be able to get paid for the car they bought and took possession of for a week until I have another day off to go to the bank. Pretty angry at the lack of follow through and the "well. There's nothing we can do about it" attitude from the dealership. I would not recommend working with this dealership to anybody, and at this point I'm just hoping I don't have to go to the police to deal with not being paid for my vehicle.

Great experience with the exact vehicle I was looking for! Quick, helpful and easy through finance,…read morewhole process.

HORRIBLE customer experience, from start to finish. Took advantage of elderly 90 year old Father,…read morescrewed up title paperwork, overcharged and misleading for unnecessary add on warranties features, relationships with lenders, the list goes on. Shisters - all of them. And I have purchased many cars in last 40 years. They would not even take back the car after 24 hours and only 30 miles driven and ww would have taken a hit having drove it off the lot a couple miles. Buyer beware, especially for Senior Citizens.

Had 3 cars fixed in the body shop in the last year. John Callaghan and team do amazing work. I…read morewould never take my vehicles anywhere else! Thank you!!

Great experience with an oil change on my Subaru Legacy. Service dept did an inspection with…read morerecommendations for repairs that show "caution", "fail" or "pass". That's always good to know! They're not pushy for repairs, it's completely up to you. They offer complimentary rides while your vehicle is being worked on. Or you can stay in their comfortable lobby with refreshments, TV & wait. Gavin E. With check-in/out was really nice from beginning to end. He sent a txt message during service to ask if I chose to have any caution or fail repairs done.

1 star because zero is not available. I think you would have better luck with a back alley…read moremechanic! I came to get my gas tank replaced and was told it was 800 for the part than all together it be around 2k. Which I had no problem paying because it's a Subaru service. Upon dropping it off the service member was rude I'm like no Good morning just what you here for. I ignored it because I wanted good work. I received status update saying the tech didn't want to take apart the gas tank to verify so I'm like it's not diagnose which the response was change the gas tank then the tech would continue the diagnose which is why I came in. Not only did they charge me for nothing at least do the multiple point inspection. Literally a waste of time and money. Upon picking up my car another rude employee I had to snap. Horrible experience please drive to another state you will see top tier service.

I have been a member for a couple of years- I love their perks- the options for cleaners, the rags,…read morethe rug wash station inside and hangers... it's not just the vacuums that are found, it's the air pressure blower to get out the gunk too. Today, though, one of the team members asked if there was anything else they could do. I half jokingly said, if they can tell me what takes out this weird black ink stain on my seats. She looked at it and said she was sorry she didn't have any recommendations but not even five minutes later, the manager was there and looking also. He thought maybe those white erasers would do the trick with the all-purpose cleaner. He came back with two and low and behold, IT WORKED! Honestly, just the best. I know it's always been our go-to when my kids were little- they sometimes have fun themes, but for me to continue going, it's the extras that you don't think you needed. The stain trick and customer service has me hooked for life.

Very horrible service people are very rude I'm not from the area and I did an $18 wash and I…read morecouldn't even use the sprays I could only use the vacuum and a towel and I said what am I going to use the towel for if I can't use the spray and he said to dry off your car and I was like that's ridiculous I paid $18 and I can't use the spray that is bad and I asked them if I could speak to a supervisor and I spoke to a supervisor and he said it's policy that I could only use the vacuum and a towel no sprays sprays are for members only how are you supposed to know if you like the place if you can't even test out their products why you paid $18 to do a car wash if I could get my money back I would and never come back.

On Sept. 30,2026, i had my 2010 chrysler van towed to Edwards dealer ship for a recall about the…read morerun/start system. A dangerous condition! I met with Mr. Mike Sorick, service advisor, he informed me of what was going to be done on my van to make it safe. Mike made me feel i was going to have a easy time of it and not to worry cause they were going to make it right. I cant say enough GOOD things about Mike and the courtesy drivers who work at Edwards. GREAT PEOPLE ! Thank you folks for making my day. Joe W.

Kendrick was amazing to work with! He had a great sense of humor and wasn't a pushy salesman! He…read morewas straight to the point and didn't feel like a sales pitch. He helped us get into a new van with payments we wanted.

Well this was the most pleasant car shopping experience I've had…read more My husband had a specific Chevy vehicle he was after and had a hard time find anything in stock so had pretty much given up hope. We were on our way to the dealership next door as they had something similar (non Chevy), but much larger, in the same price range. We thought we should stop into Gregg Young to give it one last shot on what he was really after and was surprised that there was something in stock. Zane was our sales rep and was very friendly and knowledgeable. Fun fact, his dad and brother work at the dealership too! He brought the car up front so we didn't have to walk in the heat and took us for a test drive. We still wanted to do our due diligence so decided to go to the competitor next door and see the other options. Even though that vehicle was quite a bit larger for almost exactly the same price, we felt a better vibe all around at Gregg Young. We went back immediately and purchased the car from Zane. Even though we weren't financing, we still worked with Matt in the finance department for all the paperwork and payment. He was so friendly and easy to talk to. He gave us some insight on the company and ownership in general and you could tell he thoroughly enjoyed his job. Bonus points for this dealership having an actual restaurant inside - the Corvette Café. Although it wasn't open when we were there, we did dine there one time whilst in the area. No surprise that the staff there was just as friendly and welcoming as what we experienced in purchasing our vehicle. Most of the vehicles we've purchased have been Jeeps but this was our first Chevy for work travel purposes. Delighted to know that Gregg Young also has a Jeep dealership in Plattsmouth so we will probably make the trek out there when it's time to purchase a new Jeep.

Beware of "Payment Packing" at Gregg Young Chevrolet (and how I saved $6,000)…read more Sharing a recent experience at Gregg Young Chevrolet that almost cost me over $6,000. I'm posting this so you can protect yourselves. When I purchased a 2026 Silverado, the finance office "snuck" a third-party warranty (EG Assurance/Ethos) into my contract for $5,420. They never mentioned the price or told me an Official Chevrolet factory warranty existed for $3,000 less. They simply manipulated the numbers to hit the monthly payment I asked for, a deceptive tactic called "Payment Packing." The Lesson: Always review your itemized contract! I found the $5,420 charge and confronted the Sales Manager. Because I went back within 24 hours, they were forced to redo my contract. My monthly payment dropped from $503 down to $401. That's $102 a month I would have been paying for a marked-up third-party product. Important Advice for your next purchase: Demand Manufacturer Warranties: Do not just accept a "Premium" plan. Ask for the Official Chevrolet Protection Plan (or Ford/GMC). Dealers push 3rd-party brands because they make more profit, but the factory plan is better and cheaper. Buy the Warranty "On the Side": You don't have to finance the warranty into your car loan! I am now purchasing an official manufacturer warranty separately from a high-volume dealer. Not only is it nearly $3,000 cheaper, but it also provides 2 EXTRA years of coverage and 30,000 MORE miles than the third-party plan the dealer snuck in. By paying for it separately (or rolling it into a low-rate refinance), I'm also avoiding 5 years of interest on a marked-up price. Know the Law: In Nebraska, you have a 30-day "free-look" period to cancel service contracts for a 100% refund. If a dealer sneaks one in, go back and demand it be removed. Don't let them work the numbers to "fit your payment" while hiding the true cost. Stay sharp!