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    Doug's Muffler

    4.5 (44 reviews)

    Services - Doug's Muffler

    Auto maintenance

    Auto repairs

    Auto exhaust repair

    2 More Services

    Routine automotive maintenance

    Smog check

    Doug's Muffler Photos

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    Recommended Reviews - Doug's Muffler

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    Just had the repair done. Looks like good job was done. Very prompt service. No pushing or trying to sale. Job was done in record time. I was not happy with the charge $896.00. They said it was a double pipe part of muffler. With all that said, I'm not saying I was overcharged., just I thought it wasn't cheap. Sorry, that I'm not giving 5 stars review, which they might deserve it.

    The parking lot was packed when I dropped my car off earlier today, but they got it back on the road only 4 hours later.
    Rob P.

    I joked in my checkin that Doug's doesn't understand how auto repair shops are supposed to work because they were fast, friendly, and reasonably priced. The fact that we've gotten so used to repair shops taking forever and overcharging for repairs is our fault as customers. The flex pipe on my son's car rusted off, and I figured it *shouldn't* be too much for the repair. But, you never know until you hear what they have to say. When we arrived, we couldn't find a place to park...I figured it would take forever to get this repair done. But, I was amazed when the tech told me they should be able to get it done today. I got a call half an hour later to go over the repair options. I was told they could replace the muffler (which has a small hole in it) for an additional $150, which isn't bad, but I passed. Two hours or so later, I got the call saying it was ready to pick up, only four hours after I dropped it off. And, small though it is, they also offer a cash option where you avoid taxes on the parts. For a bigger job, that's a decent savings. So, yeah: Doug's doesn't understand how auto repair shops are supposed to work because they were fast, friendly, and reasonably priced. If only more places were like this.

    Tons of small toys on display.

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    5 months ago

    Quick. Very professional. Let you know upfront what you need and how much it will cost.

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    16 days ago

    Good, cheap, fast and friendly. No waiting when I got there and would recommend them to anybody.

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    5 months ago

    Had catalytic converter stolen off our vehicle today. They fixed it within an hour. Great service. Very affordable.

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    5 months ago

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    2 months ago

    great people and service, very reasonable prices and great at communicating with the customer

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    6 months ago

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    4 years ago

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    2 years ago

    Amazing service always. Bang for your buck. Super smart guys. They get the job done. Amazing value for oil change and repairs.

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    2 years ago

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    11 years ago

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    7 years ago

    This place is great. I had a rusted off muffler, they replaced it and had me on my way in 20 min.. I was a walk-in.

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    9 years ago

    This place is worth driving out of your way for. Excellent, honest, knowledgeable service at a fair price. Highly recommended

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    7 years ago

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    9 years ago

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    5 years ago

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    4 years ago

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    7 years ago

    Finally a muffler shop you can trust great work guys great pricing also .. thanks again

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    9 years ago

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    12 years ago

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    10 years ago

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    7 years ago

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    8 years ago

    I Will never take my car anywhere but Dougs! Fast ...Friendly....Fair! I recommend this family run business to EVERYONE!!!!!

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    12 years ago

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    Page 1 of 2

    Ask the Community - Doug's Muffler

    Review Highlights - Doug's Muffler

    The flex pipe on my son's car rusted off, and I figured it *shouldn't* be too much for the repair.

    Mentioned in 3 reviews

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    Moe Town - Wow

    Moe Town

    (6 reviews)

    Warrendale

    The team at Moe Town Auto was incredibly thorough. They not only diagnosed the issue with my Car…read morequickly but also explained everything in a way that I understood. They even went above and beyond by addressing a minor issue I hadn't mentioned!" Instead of: "They were fast." "I was able to get my oil change and tire rotation done in under an hour, which was a huge win for my busy schedule."

    WARNING: DO NOT GO TO MOE TOWN AUTO. READ THIS BEFORE YOU WASTE YOUR TIME AND MONEY…read more If I could give zero stars, I would. I leave reviews when my experience is either overwhelmingly good or overwhelmingly awful, and this one was beyond awful. My experience with Moe Town Auto was unprofessional, deceptive, and exhausting from start to finish, and I feel obligated to warn others. I came here because they were open late on Saturday and had mostly positive reviews. I now understand how those reviews must have been written before people saw what really goes on. This was a four-day nightmare. I called first, and the owner, Moe, answered the phone with no greeting and an attitude. I brushed it off and gave them a chance. When I arrived, no one greeted me. Moe sat at a desk watching videos and didn't acknowledge me until I spoke first. I explained everything wrong with my car. He quoted me $1,000, then dropped it to $800, which should have been my first red flag. He said his credit card machine was broken and that he only accepted CashApp or Zelle. When I tried to pay through CashApp, the transaction was flagged for potential fraud. I went through with it anyway because I wanted my car fixed. I have proof of every dollar I paid, $712 total, with ATM receipts, screenshots, and CashApp notes clearly showing I paid in full. Once they had my money, everything went downhill. I sat in that garage for over three hours watching random people in flip-flops and shorts walk around my car doing almost nothing. I have photos and video proof showing that nobody was doing real work. The shop looked more like a hangout than a place of business. They sprayed something on my engine, wiped it off, turned my radio up to "prove" it worked, and told me everything was fixed. When I questioned them, Moe said, "Come back tomorrow." So I did. Then again Monday. Then Tuesday. Then Wednesday. Four trips in total. Every day there was a new excuse. First he said parts were coming from Indiana, then from Ohio. Then one day he FaceTimed me from what looked like a hospital room saying he "hurt his eye" and to "come back tomorrow." After four separate trips and four different excuses, my car still wasn't fixed. To this day, I have no receipt (he claimed his computer was broken), no documentation of what parts were supposedly replaced, and a car that now drives worse than when I brought it in. It is louder, shakier, and all the same warning lights are still on. He even admitted he "sealed" the valve cover gasket instead of replacing it, even though I paid for a full replacement. I have recordings of our conversations, pictures of the empty shop, CashApp proof, and ATM receipts. Everything is documented. Moe Town Auto is not just unprofessional, it is dishonest. If you value your time, money, and peace of mind, do not go here. There's nothing honest about a mechanic who takes full payment up front, avoids giving receipts, and strings you along for days with excuses and lies. I trusted this man because he looked me in the eye and spoke like a hardworking family man. I truly believed he was going to do right by me. He didn't. I was taken advantage of, and I don't want anyone else to go through what I did. I will be reporting this business to the Better Business Bureau and other consumer protection agencies. If you have experienced something similar here, I encourage you to do the same. Protect yourself. Learn from my mistake. Stay far, far away from Moe Town Auto. ~A customer who gave them every chance to do the right thing and got burned anyway.

    Platinum Automotive - Sub frame

    Platinum Automotive

    (1 review)

    Very opportunistic…read more I took my car in to be serviced. I told him what the dealer had informed me and he said he would do a diagnostic. He NEVER actually did a diagnostic and just fixed what I told him they said was wrong with the car. He says that he'll fix it but he doesn't know if it'll stop the engine noise. I was told that the diagnostic would gather the information needed to make a sound decision about the repair. It was a ripoff and I'll be reporting this business to everyone that I possibly can report it to. He should have never fixed my vehicle when he knew that my car still would not function properly after the repair.He's fixed an oil leak and still charged me $90 for an oil change as if he wasn't going to have to put oil back in the vehicle after the repair. He's suppose to be mechanic and be thorough. He took advantage and then got upset when I told him that the credit card charges are too much because he's going to write those off on his taxes. DO Not patronize this business if you want someone who's honest and ethical. He also never called me back after I called with concerns about all of this!

    From the owner: Platinum Automotive Warren is your trusted local repair shop, known for honest service, fair…read morepricing, and quick turnarounds. Unlike other shops, we’re not backed up for weeks—90% of repairs are completed fast, often same-day. We treat every vehicle like our own, with no upselling—just reliable, quality repairs you can trust.

    Doug's Muffler - autorepair - Updated May 2026

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