I would one hundred percent recommend Doug's! They did an amazing job on my muffler. Very pleased!

Terrible customer service. Call the day before and the person answering the phone said come on in first come first serve and open until 6. Show up at 530 and the kid at the counter says no way I'm out of here in 20 minutes you will have to show up tomorrow. All I was asking for was a quick diagnosis. Claimed there were no bays open with 6 people standing around and two lifts open. Not sure how they plan to service working families. This is why I called ahead the day before! read more

Quick. Very professional. Let you know upfront what you need and how much it will cost.

Good, cheap, fast and friendly. No waiting when I got there and would recommend them to anybody.

Had catalytic converter stolen off our vehicle today. They fixed it within an hour. Great service. Very affordable.

I joked in my checkin that Doug's doesn't understand how auto repair shops are supposed to work because they were fast, friendly, and reasonably priced. The fact that we've gotten so used to repair shops taking forever and overcharging for repairs is our fault as customers. The flex pipe on my son's car rusted off, and I figured it *shouldn't* be too much for the repair. But, you never know until you hear what they have to say. When we arrived, we couldn't find a place to park...I figured it would take forever to get this repair done. But, I was amazed when the tech told me they should be able to get it done today. I got a call half an hour later to go over the repair options. I was told they could replace the muffler (which has a small hole in it) for an additional $150, which isn't bad, but I passed. Two hours or so later, I got the call saying it was ready to pick up, only four hours after I dropped it off. And, small though it is, they also offer a cash option where you avoid taxes on the parts. For a bigger job, that's a decent savings. So, yeah: Doug's doesn't understand how auto repair shops are supposed to work because they were fast, friendly, and reasonably priced. If only more places were like this. read more

Doug's Muffler - The parking lot was packed when I dropped my car off earlier today, but they got it back on the road only 4 hours later. - Auto Repair Near Me - Clinton Township, Michigan

Mr. Al the veteran of exhaust work absolutely killed it on my 2016 Lincoln Navigator installing 2 catalytic converters and a flex pipe. Extremely nice, extra professional, and just an absolutely pleasant experience. I've had plenty of exhaust shops. Do me dirty in the past. This is absolutely not one of them. 10/10 would recommend to a friend. Thank you Al!!!! read more

Top notch and timely repairs. Both my 2013Ford Edges needed service. No doubt about quality or value. FIVE STARS. Traveled 15 miles past four or five Muffler shops. Worth every mile. add happy face.. read more

Everyone there is so nice to deal with. They let you know what is going on with your vehicle. Their prices are reasonable. Great place to go when you need your vehicle fixed. read more

If I could leave a negative star I would. My wife had to leave her car for a couple of days at this place for them to work on it. When we came to pick it up we noticed numerous items missing from inside the car. It was clearly robbed. Either the workers didn't lock the car at night and somebody rummaged through it or their workers stole things. There was greasy hand prints all over the seats. Either way my wife spoke with the owner and he was very condescending and was totally unprofessional to her about the situation, didn't take any responsibility for it, and accused her of not locking the doors. These workers had the car for a couple of days so it was clearly their responsibility to lock it back up when they were done. Please stay away from this place unless you want to be robbed. read more

Just had the repair done. Looks like good job was done. Very prompt service. No pushing or trying to sale. Job was done in record time. I was not happy with the charge $896.00. They said it was a double pipe part of muffler. With all that said, I'm not saying I was overcharged., just I thought it wasn't cheap. Sorry, that I'm not giving 5 stars review, which they might deserve it. read more

Doug's Muffler - Auto Repair Near Me - Clinton Township, Michigan

great people and service, very reasonable prices and great at communicating with the customer

Fast, and affordable! Not the best customer service over the phone but in person they were nice and explained everything they did. I will be back for any future muffler needs. read more

Amazing service always. Bang for your buck. Super smart guys. They get the job done. Amazing value for oil change and repairs.

I came in for a free diagnostic and I was told it was gonna be 800 for a new driver-side exhaust manifold. I dropped my car off and received a call a couple of hours later that my car didn't need all of that work and it only ended up being 100 dollars. These guys are friendly and honest and now they have a new customer forever. Couldn't recommend this place enough read more

Five stars isn't high enough. I went to the dealership and they wanted to replace the whole exhaust system for $1500! One small pipe was broke and they replaced it for $160! Labor and parts! They also were very quick! Great job! read more

I thought my car needed a new exhaust, took my car in & Cade did a quick, thorough analysis & said it only needed some new bolts between the manifold & pipe. Very reasonable quote & cost, had me quickly back on the road. Great service, prompt & I highly recommend. read more

Brought in an exhuast to be welded on my car. They were very nice and got it done quickly. Also was very fairly priced. Will def go back if I need something else done! read more

This is a first come - first served operation. Driving home from work, my pick-up truck suddenly got louder. Since I had exhaust work done a couple months ago while traveling out of town, I knew right away what the problem was. One of the components had become detached. I stopped by Doug's on the way home and got on the customer list. Then I waited a bit while they completed cars ahead of me. Once it was my turn, up on the hoist it went, with the loose component getting welded back into place. 5 minutes later, I heard, "you're all set." Like last time, they took no money. You can probably guess who will continue to get my work whenever it is needed. read more

Doug's Muffler - Tons of small toys on display. - Auto Repair Near Me - Clinton Township, Michigan

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Guy behind the counter ran my computer codes for free, after giving me the break down, he suggested running for a few miles and then coming back in if the light came back on. Can't imagine another place that wouldn't have sold me something. Thank you for the honesty, I will be back. read more

I have been going to Doug's for over 10 years, I went today for a new muffler because mine had a whole in it, I gave them the year make and model then was given a quote, when I left, my car was louder than it was before I took it in and it rattles when you let off the gas. I went back to complain and was told I would have to upgrade to a bigger muffler. Wait WHAT???? PUT THE SAME DAMN SIZE ON THERE THAT WAS ON IT TO BEGIN WITH !!!!!! I was quoted 1 price and then they downgraded it from what I originally had. I was kind of hesitant after my last trip there, the young kid that works there tried telling me I needed a new muffler after he tapped it and heard it rattle, I knew better and made him tap it again because I knew it was just a pipe that needed to be welded. I'M DONE WITH THAT PLACE !!! read more

This is our new muffler place! Would recommend to friends, family, everyone. They got the job done fast and I didn't have to leave my car there for more than a hour. They gave me a cost that was half the price of another muffler shop. An they have a 2 year warranty on all muffler parts! read more

Fast, excellent service! My boyfriend wanted to get his catalytic converter replaced and his family recommended Doug's Muffler! He called yesterday afternoon (Friday) and they said they could get it done really quickly. Awesome! Especially for a Friday. My boyfriend originally bought a catalytic converter from the local auto store for $200 but the mechanic who worked on his car, Steve, said that they had an aftermarket one that will work a lot better and the cost for the catalytic converter and labor would be $236. What a steal! We were all set and ready to go after only waiting roughly 20-30 minutes. His car runs good as new and doesn't have any issues. I will definitely be taking my car here for future issues. You can't beat the awesome prices and service! read more

I have been coming here for close to 20years. always had the best service and a fair price. I came into get some custom exhaust put on my car. I brought in my own x pipe, muffle's and polished exhaust pipe's. Alll stainless steel, when I got there the guy behind the counter came out to my car to check out what I had, and said no problem sir. We went inside where the "custom fabricator" met me discuss a price. He told me the price I thought it was more then fair, and offered him $50, as a tip. I wanted no problems. I was getting ready to leave on a trip. I drop off my car the next night, and pick it up after work, they were closed at this time. The " custom fabricator" hacked up my polished pipes. only showed about 2 inches off the very back, and put it to close to the fascia, we're it melted the fascia . I don't recommend anyone to go to the one on Gratiot. read more

Excellent work and honest. Just had a pipe that was leaking and replaced. If your considering getting work done bring your car to get fixed here. read more

This place is great. I had a rusted off muffler, they replaced it and had me on my way in 20 min.. I was a walk-in.

This place is worth driving out of your way for. Excellent, honest, knowledgeable service at a fair price. Highly recommended

This is the first time we've used Doug's Muffler. My husband's truck has a customer muffler. We called Doug's they got us in right away and did an excellent job. They were fast, accommodating, courteous and affordable. Plus they gave my husband a Veterans Discount! We had went to a few other shops that shall not be named and they were expensive and acted like they could care less whether they got our business. DOUG'S is the BEST! It is now our go to shop! read more

Wow! The Yelp reviews were right. This place is amazing. I arrived in the afternoon midweek. I was greeted courteously and my car was in a service bay more quickly than anticipated. I thought I would have to make an appointment. This bunch on mechanic saints diagnosed and repaired the problem in under an hour at an extremely reasonable price. I would recommend this place for exhaust servicing. What a gem. read more

i was very unhappy when my exhaust system started to leak and i went to get it fixed a ton of times and its still leaking 6 months later dont recommend them at all but a good shop is mr muffler on 23 on vandyke read more

Doug's muffler, what an awesome place. They replaced an exhaust system for me, because I dropped a name on the owner, he gave me 25 bucks off. That was cool. But even cooler, I had my wheel bearings done at another shop, well they must have used cheap parts because the passenger one kind of fell apart. So I needed to have that replaced immediately. The price was much more than I could afford, and they already had it disassembled. Well I think the mechanic randy seen that I was visibly upset about the last shop that would not accept my calls after seeing what a horrible job they had done, randy had got the price down significantly for me so that I could afford the bill. For that I am extremely grateful, and they have added a lifetime customer to they're shop. I am impressed with the time estimations because they always seem to be able to get you in and out and if they can't get you in they will tell you and you can always come back. So far they have replaced my brakes, my exhaust, fixed a broken flex pipe and repaired the passenger side wheel bearing! Soon I will have some more work for them! read more

Where do i even begin. this place at first glance it looks very trashy and maybe that was my first sign to get out before i lose my money. the front desk lady doesn't know what's coming out of here mouth half the time she's speaking. And the mechanic that said he can do a muffler and resonator delete clearly shouldn't work there because he was asking me how my exhaust goes on my car like come on Man you work at a exhaust shop. i Ended up paying earlier for my delete cause they were closing. Just to find out my car wasn't getting the muffler and resonator deleted just my exhaust was getting put on. went to ask for a refund because i got charged 80 dollars to put on my own exhaust she said no. like holy shit how Dumb does that sound. best part of all of it was the mechanic was high as a kite he didn't know how do you anything. so if u guys are wondering how the shop is pleaseeeeeeeeeeee don't wasteeeeee your time pleaaseee unless u wanna waste and hour and a half work on your own car and get charged for it. read more

Finally a muffler shop you can trust great work guys great pricing also .. thanks again

Doug's was great. Got my car in right away, knew it needed a new rear wheel cylinder, they were respectful and didn't try to upsell me. Got the job done in 4 hours at low price. I'll be a return customer for sure. read more

Was just recommended by them from our main shop repair to go here. I just called and Amanda who answered the phone was very nice. She advised of the basic repair cost and how long it would take. Only thing is the person that does the repair work we need only works M-F which is OK we will just have to work around it but at least they were HONEST about it!! Hoping our experience next week will be just as great !! read more

Needed a new muffler. Stopped in and was out within 60 min. New muffler and at a great price. No upcharge on the part and cheap labor time cost. They also have cool knick knacks in the office/waiting room. read more

Just had a bunch of work done on my 2007 CTS at Doug's and I couldn't be happier with the results. I went there to begin with because the dealer wanted $2300 just to start the same work and advised me it would probably cost even more once they got into it! I talked to Randy at Doug's Muffler (an extremely friendly and knowledgeable mechanic) he gave me a quote before even looking at the car, just going by what the dealer said needed to be done, I dropped it off at 9:00 this morning and picked it up at 5:00 this evening. Total price believe it or not "$874.00" after tax!! Doug's saved me at least $1500.00! Now if that's not a good enough reason to take my vehicle back to him if something goes wrong, then there has got to be something wrong with my brain (not to say there isn't,lol, but I will definitely be taking my vehicles back to Doug's in the future). I use to go to Doug's 20 years ago when Doug the owner worked there with his son Doug Jr. and it's good to see they have continued to maintain the pride and quality workmanship they had back then. read more

I called and asked if I needed a appointment NOPE C'mon in , i didn't wait very long and my car was sounding good again in no time And the price was Great ! I would recommend Doug's Muffler to any and everyone read more

Took my old truck in for full duel exhaust. They did an amazing job. Full welded.. no cheap clamps like Midas crap.. half as much as 2 other places.. done in an hour ..flowmasters.. read more

I have known Doug Jr for 20yrs and I only deal with Doug's Muffler when I need any exhaust work done. When ever people see the custom exhaust he has done for me in the past they get it done at Doug's. They bend and weld everything. The quality is second to none. I would recommend Doug's over any franchise shop's. read more