I've been taking my cars to GreatWater 360 Auto Care in Macomb for 15+ years, and they've earned…read moreevery bit of my loyalty. Over the years they've handled everything from routine maintenance to diagnostics, and I've never once felt like I was getting upsold on work I didn't need. Mike (manager) and Billy (tech) have both taken care of me more times than I can count, always straight with pricing and always doing the job right the first time. It's rare to find a shop you can trust that completely for over 15 years, but that's exactly what this place is. Highly recommend if you want honest work at a fair price from people who actually know what they're doing.

My late husband took our vehicles to Great Water when it was Kozar's. He was always satisfied. But…read moreI took my Taurus in on Monday and was NOT given the same treatment. I dealt with Mike. He was friendly. I told him what my brother said about the car. My brother is a retired mechanic. He told me that the car needed shocks, struts, wheel rotation and alignment. Mike called after the inspection and told me I needed $6200 worth of work! The car is a 2011. That's more than the car is worth and I told Mike that. I explained that I didn't have that kind of money and needed to keep it under $2000. He said ok and refigured it so he was only doing what I had asked and said he would bring it in way under what he had quoted me in July which was $1890, like in the neighborhood of $1818. His words, not mine. When I picked up my car I scanned the receipt. I didn't see that he didn't do the wheel rotation or alignment! It came in JUST under the quote BUT he hadn't done all that he quoted me and AGREED to the day before! So FIRST he tried to RIP ME OFF FOR A RIDICULOUS AMOUNT OF MONEY and then he didn't do the work that he had agreed to! I don't know. Call me crazy, but in my book that's a business you WARN people about and NEVER GO BACK TO.

Found out problem and fixed it in a timely manner decent place pricing a bit high but seems to be…read moredecent work

Axle replaced, thoroughly explained to me what's wrong, gave me a reasonable quote or at least I…read morebelieved it was. Got a little discount. Fixed the car, will continue to go back.

GREAT PLACE FOR REPAIRS!!! reasonable prices/very prompt and John and his staff went out of there…read moreway for me last week when my car died at work on a Saturday. i would highly recommend them for anyone looking for car repair shops lisa leslie troy michigan

Time will tell but I took my car in because of an unusual noise when I applied the brakes. . A…read morecomplete brake job ($1500) and still hearing the noise. They are going to go over it again on Friday. Usually good with their service so expect problem will be solved soon.

We're new to the area and were having car trouble, after having taken our car to a previous car…read moreshop that was disgusting and gave us an absurd quote, we found Fraser Automotive Repair online and called to make sure they could take a look at our car. Not only was Rocco professional over the phone he sounded confident that he could take a look at it and fix it right away. Not only were they professional the entire time, they were fast too. They were able to find the problem, offer a solution and fix it right away. And they did it all for a little more than half of what the previous shop had quoted us! Would highly recommend Fraser Automotive Repair and will be taking our cars there from now on!

My phone call was answered by Ann who helped me with my 2011 Silverado. She helped me by setting up…read morean appointment to check a noticed oil leak I noticed. The next morning, I dropped off the truck early in the morning telling Rocco what I had observed, he told me his team would be able to look at the truck that day and offer a synopsis and costing for repair. Later that same day he called and told me that there really wasn't a problem that a seal "weeped", but it wasn't a big problem at this point in time. I just needed to watch the oil level. This was my fourth time taking my vehicles to their repair shop and the consistency of being honest with the work and timing is reliable.

I stopped for an exhaust leak fearing the worst, a total exhaust system($900) they not only got me…read morein fast but the next day my car was fixed. I didn't need a total system, and the price quoted for the repair was not what I paid, Great job!!! You earned my business.

I came here after I started hearing some noises from the brakes on my vehicle. I explained exactly…read morewhat I was hearing, where it was coming from, and how to replicate it. They charged me $450 to diagnose and fix the problem. They claimed the rear brakes were installed incorrectly and needed to be redone (just had new brakes put in, in the fall). Not only did they fail to fix the problem, they failed to diagnose the problem. They didn't even replace both rear brake pads and rotors as they said they would. I'm now out $450 and in the same boat I was in but with uneven braking. After talking to the owner, it was clear they only wanted to sell me on more repairs. They had no interest in making it right. The guy is a salesman not a mechanic. Would not recommend.

I would one hundred percent recommend Doug's! They did an amazing job on my muffler. Very pleased!read more

Terrible customer service. Call the day before and the person answering the phone said come on in…read morefirst come first serve and open until 6. Show up at 530 and the kid at the counter says no way I'm out of here in 20 minutes you will have to show up tomorrow. All I was asking for was a quick diagnosis. Claimed there were no bays open with 6 people standing around and two lifts open. Not sure how they plan to service working families. This is why I called ahead the day before!

I love Auto Medics of Shelby!! I knew when I moved to the area I would need to find new places to…read moreshop, take my car, etc...I was very happy to find Auto Medics right down the street from me. I learned of them through a mailer advertising a 51 point inspection with an oil change. I was driving to Chicago soon and wanted to make sure my car would make it there and back so I decided to give them a whirl. Since this visit I have continued to take my car there for all routine maintenance and all repairs I have needed. They have consistently given me top notch customer service. I have always felt the red carpet treatment there. I have always felt I was given an honest assessment of my cars issues and was always told whether or not the additional findings were necessary at the moment or if they could wait (i.e. trans flush). The 51 point inspection is given at every visit and really helps keep me be aware of what is going on with my car at all times, this also helps me plan/prepare for any possible future car repairs They offer a free loaner which I have only used once because they were willing to make sure I made it home or to work and also made sure I had a ride back if necessary while they worked on my car. All of this is very comforting and I never have to worry about finding a "ride". I highly recommend Auto Medics of Shelby!!!!!!

750 bucks for a new tire and extracting a stud is ridiculous don't recommend this place at all and…read moreweight and balance

So, beyond standard car maintenance, (oil changes, coolant flushes, tires) I've never had to have a…read morecar repair until now. My poor baby is getting up there in age and mileage, and she's starting to need stuff replaced. After my check engine light came on, I initially took it to the dealership on Rochester Road since I've worked with them before. After being told the repairs were going to be $1300, I came here to get them done since I find that to be upsurd. (please note, stealership is good for oil changes, and the dudes that work there, as everyone knows, are heartless and obviously gouge you. I'm no dummy.) I spent a lot of time speaking to Karly and she was awesome to work with. I mean, the whole staff here is awesome, but she was my main point of contact. She ran some diagnostics on the car (way quicker than the dealership, obviously) and confirmed what needed to be fixed to get the car back out on the road, and what could wait. It lowered my price down to $887, beating the dealership by about $450. (that's not a typo.) Besides the pricing, the staff here is WAY better, and I get a lot more bang for my buck. Free rentals, way nicer staff, and an all around easier experience. I am coming back here for more service in the future, as I was beyond pleased with my experience. I wish more shops ran like this, and it makes the process way less painful. I cannot thank South Street enough for everything. They were professional in every way, and I encourage you to give them your business. My mom and I will be back, and we couldn't be happier.

Took my 2016 Lincoln MKX in for continus low transmission fluid. Diagnosis, it was leaking into the…read moreengine!!. Required pulling the engine to do the repair. Almost $7K to fix. Car is now fine but if you have Lincoln as this, you might have this problem also...the water pump is in the engine, not on the outside. My car only has 60,000 miles on it. The tech explained everything so clearly so I could understand the prob & the repair. He was great. Even had me come in to recheck if it was still OK & pressure checked the engine...