Didn't want to write this bc of the pandemic. These were just bad. Nothing else to say. They were stale as can be.

We ordered here on Uber eats, the closed at 9 and we ordered at 8:15. The accepted our order and after waiting 40 when I'm Uber driver arrived they claimed they never got the order and refused to help her. We tried calling and she watched them not answer. Overall bad service read more

I pass by this place so many times and just had to try it! It's customizable mini fried donuts and they taste so good a little crunch and chew! They have a whole bunch of toppings to choose from and I stuck to the classic glaze and sprinkles. It's little pricey 6 for 6 bucks! I do recommend everyone give this place a try at least once if you have a sugar tooth. read more

Doughnuttery - Vanilla glaze and sprinkles! - Donuts Near Me - New York, New York

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Staff was extremely rude and had an attitude with me when i showed up and asked some questions about how this place works (after ignoring me for 5 mins while I was standing at the counter). Donuts are cold and stale and flavors are mediocre. Really disappointed read more

3 staff on shift, one was counting money (cash out in the open - not very wise), one was helping a customer while chatting with a friend who was standing by the counter, the last one was checking her phone and drinking water (was she on a break??). We were essentially ignored the whole 5 minutes until the staff who was helping another customer finished. He was nice enough to recommend a flavor my son might like, and let him try the other flavor. Doughnuts don't have much flavor. A bite-size (literally) for $1, but 6 doughnuts minimum. My son and I agreed Dunkin's doughnuts taste much better. I could get 10 munchkins for $6. Coffee didn't have any taste at all. The girl who was counting money was RUDE. She ignored everyone and was rude to the staff who helped us. She asked us if we ordered. I said yes. She asked what we ordered. After I told her, she said 4 words: "$8.50", "what sauce (to the staff)", "$9.50", and "receipt?" All without any hint of customer service. I'd give 1 star but the staff who helped us was nice. But Never again. read more

Last week Friday, I Walked into the turnstile market extremely excited to finally try out these donuts. But although the donuts were good, my overall experience was not. I was taken cared of by a kind,sweet gentleman; but while I was being served i couldn't help but over hear a argument with one of the workers and a man who seemed to be a boss of some sort. They were bickering intensely, and seemed like the employee was being talked down on. This put a bad taste in my mouth and just made me feel bad for the kind workers who served me.. yeah the donut were great, warm.. but my overall experience could've been better. read more

Since this just opened, I figured I should give it a shot. Asked the girl which flavors she liked and she handed me a piece of paper and said house favorites are listed on the menu, then walked away. This was at 7am, not busy. So I looked it over and ordered 4 flavors: Cacaoboy (I was rudely corrected that this is pronounced cowboy...in what language?), Purple Pig, Urban Monkey and Pumpkin Pie Brulee. Brought them into work, everyone agreed, they all tasted exactly the same. We could not tell which ones we were eating. It tasted like sugared fried dough. 2 stars because I like fried dough but definitely not worth $11 for 12. Go get a zeppole on the streets. read more

Doughnuttery - Donuts Near Me - New York, New York

Loved it! Small and delicious. For me it's just the right size not to feel to guilty. A delicate taste. You have different choice for sugar powder. You can a dipping sauce as well. read more

Doughnuttery - Donuts Near Me - New York, New York

To the staff here-- please wash your hands after you blow your nose!! That is very gross what I just saw. No hand wash- yuck!

Waste of my $6.50! I was at Columbus Circle station, had a sweet tooth, founded mini donuts would be perfect. Not! At least not these. I chose to get 6 donuts (3 pumpkin creme brûlée and 3 strawberry speckle)... they were NOT FRESH AT ALL! Not warm, the cashier took them from a dish that looked like they had been there for hours, the dough was cold and 3 of them (so, half my order) were so hard, that I couldn't bite into it. Never again. Smh. read more

This is a cool spot in the new Turnstyle. They did a great job with the new Turnstyle, btw. The doughnuts here are just OK. I like how they are freshly made but they really aren't great. More crispy than I prefer. Good for a quick snack but that's about it. $6 for 6. read more

The donuts are ok. They were warm and light and I really liked the simple vanilla glazed (I also got the cinnamon sugar but I thought those were a tad too sweet.) But the price isn't worth it. $6.50 for 6 bite sized donuts is way too much. I work in the area so I decided to get some on my way to the office, but I don't think I'll get them again. read more

This donut shop is located in the turnstyle underground plaza of Columbus Circle. It was very mediocre. I was craving donuts and was not satisfied. They are small not very fluffy donuts with a variety of flavored sugars. We tried the strawberry one that was really lacking flavor. We also had the chocolate one that was almost too flavorful. They would have been better in a dipping sauce. I did enjoy that they were hot though. Service was quick and the people who worked there extremely nice. The donuts just didn't live up to the hype. read more

Loved eating warm fresh doughnuts! Hit the spot perfectly for my fresh pastry craving! Got an assortment of the flavored sugar coatings. My favorite was the House of Cardamom followed by Urban Monkey from the 5 flavors I tried. Did not indulge in any of the glazings but definitely will next time. The service was great. The man behind the counter was very friendly and informative. read more

Great service from Anna every time I come she always greets me with a smile and even remembers my favorite choices and Eddie is great as well I tell everyone I know about this place read more

They have so many options of flavors and toppings. I started off with just the plain doughnuts with the chocolate and dulce de leche sauces. I bet the other ones are good but I will never get anything else because these are so good. They are perfect doughnuts. read more

These are a cute little novelty kind of thing. But nothing too great. We ordered 12 - 4 different flavors - for $11. The old fashioned glazed was our favorite. The rest just had a flavored powder on them, nothing too special about them. The big bummer was the service. They seemed a little annoyed to have to be helping us or wait for us to ponder our flavor choices. It was a fun idea but a little lacking, won't be visiting again. read more

Amazing doughnuts . Recommend the fruity pebble and powder sugar doughnuts. Also the service is very quick.

First time at this location. Love the donuts and the people working, especially Chris. Combination of him and the sweet treats made my day! Thank you! read more

Doughnuttery - Paris Time. Yum!!! - Donuts Near Me - New York, New York

Thoroughly disappointed. I ordered 6 mini doughnut with 2 flavors...they all taste the same. The sugar has no flavor besides being sweet...so all those exotic flavors aren't happening. I had to even double check I was given the right ones...it all tasted like a sugared doughnut. 2 stars for a crispy on the outside, soft on the inside doughnut. read more

I really wanted to like this place because a) they make doughnuts and b) I pass by it quite often. Maybe I was just having a bad day but I just didn't understand the two flavors free deal. The minimum order is 6 mini doughnuts for $6 and it appears you can pick two different flavors. The girl couldn't really explain what that meant and kept saying stuff wasn't available so I just ended up with the glazed doughnuts. Big mistake. It tasted like a giant french fry with vanilla glaze. Way too fried, not sweet at all and crunchy!!! I also ordered a fruit punch from their fountain machine and it had a really weird metallic after taste. So that was my experience and I won't be stopping there again!! read more

I love doughnuts so much. I'll eat any doughnut. I'm a fatty for doughnuts. So, I'm pretty easy to impress when it comes to doughnuts. But it's a little hard for me to say that Doughnuttery was delicious. I was disappointed when I went there a few days ago and got the 6 count doughnut deal. This meant I could pick two different flavors. It was the cheapest option, but still a little pricey. I chose the Matcha flavor and the Paris Time flavor, which is a lavender and vanilla flavor. I was a little disappointed to discover that the doughnuts were smaller (WAY smaller) than I thought, especially for the price. Also, I could not distinguish between the flavors as they both tasted like sugar coated doughnuts. The process seemed unprofessional, as they just toss the doughnuts in a paper bag and throw some scoops of sugar, or the (flavorless) flavoring with them and close the bag and proceed to shake it until they're coated. All in all, if you want an expensive treat that is mediocre at best, then I would recommend Doughnuttery. read more

Best & freshest donuts‼⁉ I needed energy so Eddy told me he would make me his "specialty" with chocolate flavor and it was amazing! I returned another day since it is on my way to work and i received great customer service from Ana and Jody they answered all my questions, gave me suggestions and made my donuts on the spot. The energy was welcoming the music was motivating. This staff members really personalized my visit! read more

I'm not sure if this is the right location but I'm going to take a bet it probably is. I went here completely by accident on a mission to find the A train in the city. Just so happen to find this place and was super excited! Donte and Eddie were awesome with service. It was late and I didn't really know what to try so they put together some sweet mixtures and it definitely hit the spot! The donuts were fresh and the customer service was AMAZING. I rarely leave reviews but in this case these two guys definitely need some recognization. In short time I will definitely be back again to try new flavors also to get my hand on some glaze donuts! read more

Don't even bother. The donuts are good. I'll give them that. But the staff seem like they hate having any business. I bought 24 from them. Not a small number. The staff were all on their phones. The person that was packing them up was going at snail speed. When they finished packing them you'd think they would give me the bag over the glass counter right?! Since I was standing right infront of them! NOPE! They went to check their phone that was changing on the back counter.......and after that was done. They handed the bag to the women at the cash wrap. She too was on her phone. As I walked over to her to get them she didn't move or pick her head up. I had to ask her, these are mine right?! For her to even notice that she was holding the bag, which was already paid for. She looked up at me, didint smile didnt say anything, just pushed the bags towards me and went back yo her phone as she turned away from me. I will NEVER recommend this place. Yes the donuts are good, but I will never let anyone go through the headache of an inattentive and rude staff. read more

This place sucks. Like a while ago they were really good but I have no idea what happened. The donuts shouldn't be called donuts. They are too small and thin to be considered donuts. And the price...are you serious? This place only stay a float bc its a tourist spot. Ive known a few people who worked there and they are just as dumbfounded as I am. Even more so with people working there without have a food handlers license. Pass! read more

Love the dough-nuts but the customer service this morning was absolutely awful. Eye rolling and attitude for no apparent reason. I had to ask for a large bag because I had several items in my hand and it was practically thrown at me. I will not be returning to this location. read more