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DoubleTree by Hilton Amsterdam Centraal Station

3.9 (119 reviews)
Open Open 24 hours

DoubleTree by Hilton Amsterdam Centraal Station Photos

Recommended Reviews - DoubleTree by Hilton Amsterdam Centraal Station

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Annie S.

Loved our stay here! 5/5 for rooms, service and location. Rooms - clean room with a great view of the water. We enjoyed watching the boats pass by. Not a super cramped room. Outlets next to each side of the bed. Came with a little table. Only draw back was that the pillows had very little fluff in them. Service - they provide warm cookies upon check-in and water bottles. The check in line was the slowest for Hilton members, which was weird. They have an express check out if needed. Location - we wanted to stay by the train station, and this was a short walk, under 10 minutes. It is also a very short walk to tourist attractions, so we found it very easy. Additional: - You can rent an umbrella for €2 per day (which you will probably need in Amsterdam, especially during rainy season) and a portable WiFi device which can accommodate 3 phones for €10. - The cafe below has very good coffee. - They have a rooftop bar which you will need a reservation to go. -Bathrooms in the main lobby.

Very comfortable bed with work area
Ken O.

I was trying to decide between this hotel and another Hilton hotel. After doing some investigation, I decided this is the better option for me. The hotel is near the Centraal Train Station, within a few minutes of the Red Light District, incredible restaurants and many of the local attractions. Due to many changes in my schedule, I ended up with five separate reservations.... Being a HHonors member, I had received welcome emails prior to my arrival on what to expect at the hotel. The day before my arrival, I was able to select my own room. Great feature. When I arrived, Amri, Service Agent, had welcomed me to the hotel. I had to apologized for being one of those guests with multiple reservations. He laughed. Luckily, the room was available for the entire stay. He proceeded to get me checked in then informed me about my privileges and about the amenities of the hotel. The room was recently updated with a bright wall color and minimal decor. Plenty of lighting is this room. The bathroom is a little compact but I made it work. I did have an angle view of the harbor which was okay with me. I wasn't planning to be in the room much... anyways. The compact refrigerator is located in the storage unit/closet. The public areas such as the large lobby was very well lit. There's restaurant and lounge on the first floor near the lobby. There's a fitness center, if needed. There's even a rooftop restaurant/bar, unfortunately, I was not able to make it up there. Overall, a great stay with very friendly staff and service. I would highly recommend this hotel!!

Room: tiny box
Jolie F.

The hotel is fine but not great for the price! The hotel is all about location! The hotel is very centrally located in town near the train station. If you are seeking a hotel by location then this is your place! Our room did have a great view of the main canal! Perfect for watching the tour boats! Great big windows with a mini window that could be opened for fresh air. The rooms are not super modern whereas the outside of the hotel is very modern. Room are basic and small. Bathrooms are very tiny as well. Despite the smallness, and age, rooms are clean. The hotel does have an executive lounge. The lounge is quite small and people are aggressive over the limited food. Free beer and three different wine exist. As diamond members we got free breakfast each day. The restaurant holds 200 people and super busy from start to end with aggressive guest. The brunch is extensive. The brunch even has champagne for mimosas. If you seek a Hilton product and focused on location in central Amsterdam by the train station, then this may be the place for you.

Views from our room.
Adam P.

This was probably my favorite Hilton property I have ever stayed at. We were upgraded to a room with a semi-private terrace in addition to a balcony with amazing city views. The concierge was extremely helpful. The front desk personnel were all friendly and helpful. Breakfast was very good. (A bit chaotic). The roof top bar was very good and the bartenders were nice. The location is so convenient and close to public transportation and easy walking distance to so much. The only negatives for me were the executive lounge and the room service. Room service was inconsistent. They would take towels and not leave replacements. Twice we had to ask for items to be delivered to the room. (toilet paper, tissue paper) The executive lounge was nice but in the evenings would run out of food and in the morning the breakfast offered so much less than the buffet at the restaurant. And service was slow. I can't help to mention once again the views and the concierge...fantastic.

Wonderful
David B.

The location is just great. You will see a wild variance in the quality of rooms based on upgrades that are ongoing, but ask for a view. The thing that did not vary was the quality of the staff from Christina in the restaurant who was perfect, to Stella at the front desk to Joop at the Bell station. Just a joy to interact with and they made this a true Hilton stay. There is a lounge that gets crowded with scared tourists and bored business people, so go in the off hours. A nice home away from home for a few days.

Cheers from the exec lounge!
Neluta G.

Sadly this place went down in quality and service post-Covid. As a Diamond member I was treated very nice here, unfortunately not this time. I had to replace the room key, it didn't work wither in the elevator or to open the room. The quality of the towels is beyond poor, they are old not not nice anymore. For Diamonds you get "special" access to the Sky Lounge, however you still have to wait until a table becomes available, the food at the Hilton members lounge poor as well. I may have to find another Hilton for the next trip in Amsterdam.

Hotel

Staff member Mr. Lucas was amazing. Thank you for your hospitality. Hotel was in a prime location. Executive lounge was a disappointment. Not a very good selection of food or Drinks and once the food is gone it's gone. So unfortunately for the price you pay for executive lounge. The breakfast area was great

Andy V.

I spent a week in the DoubleTree by Hilton in Amsterdam in February 2020 and while there were a few hiccups, overall I had a great stay. Positives: - Location. The location is perfect in the fact that it's right by the train station and at the top of the city center. - Clean. Overall the rooms were really clean. I requested no room cleaning one day and even got a call later in the day making sure I didn't need anything from the staff. -Executive Lounge- during set hours of the day, if you're a Diamond member you get free breakfast and "dinner" which is from 5-7. Some of, if not most of the food I didn't love but mostly from a cultural difference. -Gym -Rooms: the rooms I thought were really nice. They were updated and pretty modern. I had a great view of the city too. The hotel features the Skylounge on the 11th floor with amazing city views, albeit pricey drinks, but a fun vibe. Cons: -Location: although it's close to the train, it's kind of out of the way from most other locations in the city. If you're going to be in any other part of the town, it's going to be a good 15-20 minute walk at least. So what I'm saying is that it's really not as central as a tourist may want. -I had an issue in the bathroom where the tub would not drain. They were supposed to move me but never reached out. They never came to fix the tub either so it was broken the entire time. -For me the beds were too hard Also note the hotel has a Starbucks and another restaurant attached to it.

King bed at the DoubleTree Amsterdam
Bruce K.

Our AirBnb was a disappointment so we checked to see the rates at the DoubleTree. Not excessive and definitely comfortable so we made the switch. The hotel is in a very good location, a short walk from the Centraal Station which is of course, central to Amsterdam and access to all modes of transportation. This was helpful as we rode the trams and metro a number of times, plus the train from here to Schiphol with luggage. Better than the usual DoubleTree standard, I was upgraded to an excellent room with a city view on a high floor away from the elevator. The room was super quiet and very comfortable. Plenty of space to spread out, a comfortable work desk and the first enclosed shower I've seen on my whole trip to Europe! The executive lounge was excellent. Really nice evening spread and the breakfast was great. It was a great stay and I would stay here again. [Review 12095 overall, 1878 of 2019.]

Outside
Maria G.

I always forget the warm cookies the reception gives out at Doubletree locations. Always a pleasant surprise! It is located two blocks away from the Centraal station. Upon exiting the station, make a left. If you have luggage, better take it slow as you cross the streets. Buses or bikes may run over you. They have bathrobe and slippers! A huge plus. Also, they offer paper cups, and you can brew your tea/coffee and take it to go with you as you embark on your city tour or adventure. I think all the rooms offer a view of either the city center/downtown area or the ferry/rail side of the city. As most European hotels do, they offer postal service on your behalf. On my first day there, the staff offered to mail my postcards for free. The next day, the staff asked for a euro or two. So better prepare for some change, the information on the postal cost is not consistent. The business center is located right in the lobby. It is convenient, and you can print out tickets/boarding pass. The internet is fast! Woot! They also have safari as a browser! The downside is that the water pressure is low for the toilet in room. As a country that is known for its environmental friendliness, I have to push both flush buttons to generate enough water pressure to flush. That is wasting more water than necessary. The only thing that I want to mention is that while the hotel appears close to the Centraal station, it does take a few minutes to cross the busy intersections in the city. Give yourself a few extra minutes to make your way downtown. For example, if Google Maps tell you the walking time is 5 minutes to get to the Centraal, give yourself 10 minutes instead. I'd recommend this hotel! I will definitely stay here if I were to return to the area.

View from the room during the day

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11 months ago

Poor customer service. Staff unpleasant. They had the wrong reservation times and ignored the Do Not Disturb request.

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DoubleTree by Hilton Amsterdam Centraal Station Reviews in Other Languages

Review Highlights - DoubleTree by Hilton Amsterdam Centraal Station

It was a short walk from the central station and easily accessible to my stores and restaurant.

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Waldorf Astoria Amsterdam - Health club  fitness center  gym

Waldorf Astoria Amsterdam

(40 reviews)

€€€€

Centrum

What an amazing stay! ! I used one of my complimentary nights from my Hilton Diamond status because…read moreI came into Amsterdam a day early and omg I love this hotel! As soon as my cab stopped in front, a man immediately came down the stairs to help me with my bag and escort me to the check in area. They asked if I wanted anything to drink and I said of course champagne! They gave me two! I checked in with Lisa who was amazing! She had me pick out a scent for my room. What? I didn't know that existed! Super fun! My room wasn't ready because I had booked late even though it was 3pm but I didn't mind waiting, especially when they gave me that 2nd glass of champagne. When I got my room, Lisa and Fae escorted me to the room to make sure I liked it and it was beautiful. I loved how the light came into the bathroom. On that note the bathtub was so nice I almost fell asleep in it! You receive welcome chocolates in the shape of Amsterdam shoes which were so cute and delicious! I ordered room service as the bar only served snacks and did not want to go to the restaurant by myself as it was really open. I got the Waldorf Astoria Burger which was amazing and so good! I'd go back to this hotel just for that burger itself. The next day I also had the breakfast and was able to get the whole tray of assortments and all the juices and coffee I wanted PLUS another dish! All complimentary with my Hilton Diamond status. I ordered the French toast and everything was delicious! Obviously I couldn't eat it all but was able to take some left to the room for later. I also had a spa appointment while here. Massage was great and the masseuse mentioned to see a physical therapist to help my lower back pain that I was complaining about as she said it was coming from my glutes, legs, knees. I've seen a couple of masseuses in the last two years in the states and one in Canada and NONE had ever even mentioned that that could help. I love this! Very professional staff. The spa also very serene with sauna, jacuzzi, and pool. They have a door to the garden which I'm assuming is beautiful in summer but I was here in February so it was freezing! When I checked out it was with Lisa again and she was great as usual and the guys helped me with my bags again when my uber came. They let me sit in the other room and said they'd let me know when it was here. Very nice. I did not want to leave. Haha!

What a phenomenal stay, I won't stay anywhere else in the City after my recent visit…read more The staff was exceptional and so very kind, the room loft room was charming and had a beautiful canal view. The bathroom was very spacious and the body products were a delight. We received a replica of the canal house we stayed in, they have six different house to stay on property. This was such a nice touch. Simply WOW

Mr Jordaan Hotel - Front Desk

Mr Jordaan Hotel

(10 reviews)

Jordaan, Centrum

Absolutely loved this hotel and would recommend it to anyone visiting Amsterdam!! It is in the…read morebeautiful Jordaan area right by the Anne Frank museum, Tulip musekm, and De 9 Straatjes with lots of cafes and shopping. The area feels very safe. Liked the interior decor/design and focus on eco-friendly sustainable practices as well. The staff are super friendly and helpful - they provided a map and made lots of great recommendations regarding restaurants and things to see. The room was clean, comfortable, and spacious - has A/C. There is a safe available in the room as well, though there was no fridge. Loved all the snacks they provided, from the gummy bears in the room, to pastries and coffee in the communal area downstairs. They also provided a snack goodie bag on checkout though I forgot to pick mine up when I went back to pick up my stored luggage at the end of the day. Overall, a fantastic stay and would highly recommend!

One of the best hotels I've ever stayed at in all of Europe. The staff was extremely friendly and…read morewas super helpful in helping you get around the city and giving suggestions. The free coffee machine tasted amazing and had lots of options, and it saved us so much money from not having to buy coffee at cafes! The room was beautiful and you can play all types of games in the lobby. Dami at the front desk was super helpful and helped us navigate to everywhere we wanted to go. She made our trip so much better by being so helpful and telling us all about the transit and giving us lists of restaurants, events etc. She was super sweet and has incredible customer service skills! Definitely recommend this hotel.

Backstage Hotel

Backstage Hotel

(9 reviews)

Jordaan, Centrum

You Get What You Pay For…read more I bartended for Hard Rock Cafe for 12 years. I love rock and roll, so when I saw this hotel it definitely jumped out at me. I will list the positives first since there are not that many: 1. The dayshift employee (cannot remember his name) was a very nice man. He recommended great vegan restaurants and was super cool. We actually ate at his recommendations for the remainder of our stay. He booked our taxi for us the night before our departure and was very hospitable. 2. The hotel lobby is set up like a bar/lounge with a pool table and it's cozy. 3. I liked the use of musical instruments such as a drum stool for a chair in the room and the drum light fixtures in the room. It adds to the theme of the hotel. 4. It was walking distance to a lot of cool places. Negatives: 1. Amsterdam is an old city with cute old buildings. I get it. We stayed at another hotel which was also an old building (and had a very slow elevator; but still had an elevator). This hotel had nearly 90-degree stairs to carry 50 lb. luggage up four flights of stairs (we called them ladders). I could not imagine anyone with a disability or elderly ever staying there for their safety. Literally, the stairs were about 4 inches wide. I slipped on them. sober. 2. The clients mostly consisted of younger hipsters that we could hear stumbling in at night after drinks and the walls are paper thin. We even heard someone fart in the next room. 3. To drown out the noise of the other clients, my partner and I used a rain app on our smartphone so that we could get some sleep (let me add that it was currently pouring outside). We get a loud knock on our door, waking us at two o'clock in the morning by the nightshift employee, telling us to turn the rain sound down. This woke us up and we were literally trying to book a room at two o'clock in the morning at a different hotel due to his unprofessionalism. It's like, how about telling the clients that are actually making the noise to be more quiet? If you are a young and do not mind the paper-thin walls and the ladder stairs, the disgruntled night shift employee that patrols the halls for noise, and have minimal luggage, then I would recommend this place for the location. Otherwise, stay somewhere else.

Perfect location, extremely friendly people, great vibe--my family loved this hotel and will stay…read moreagain.

DoubleTree by Hilton Amsterdam Centraal Station - hotels - Updated May 2026

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